Overview The cleaning industry in the UK is a thriving sector, with a growing demand for skilled professionals who can ensure the highest standards of cleanliness and hygiene. Whether you're an aspiring cleaner, an entrepreneur seeking to establish a cleaning business, or a seasoned professional looking to advance your career, the "Cleaning Supervisor" course offers a comprehensive pathway to success. With a focus on practical skills, industry knowledge, and effective management techniques, this Cleaning Supervisor course empowers you to navigate the diverse cleaning challenges faced in residential, commercial, and industrial settings. From mastering the art of house cleaning to maintaining pristine office spaces, and from managing staff to delivering exceptional customer service, this Cleaning Supervisor course equips you with the tools to thrive in a competitive market. Join us and unlock a world of opportunities in the dynamic cleaning industry, where attention to detail and a commitment to excellence are the keys to success. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Cleaning Supervisor skills to help you advance your career. Acquire a comprehensive understanding of various Cleaning Supervisor topics and tips from industry experts. Learn in-demand Cleaning Supervisor skills that are in high demand among UK employers, which will help you to kickstart your career. This Cleaning Supervisor course covers everything you must know to stand against the tough competition in the Cleaning Supervisor field. The future is truly yours to seize with this Cleaning Supervisor. Enrol today and complete the course to achieve a Cleaning Supervisor certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Cleaning Supervisor course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Cleaning Supervisor course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Cleaning Supervisor course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Cleaning Supervisor is suitable for anyone aspiring to start a career in Cleaning Supervisor; even if you are new to this and have no prior knowledge on Cleaning Supervisor, this course is going to be very easy for you to understand. And if you are already working in the Cleaning Supervisor field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Cleaning Supervisor course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Cleaning Supervisor course has no prerequisite. You don't need any educational qualification or experience to enrol in the Cleaning Supervisor course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Cleaning Supervisor course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Cleaning Supervisor Module 1 The Diversity of Cleaning Jobs 00:26:00 Module 2 Cleaning Equipment, Products and Clothing 00:24:00 Module 3 House Cleaning 00:22:00 Module 4 Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 5 Bathrooms and Toilets 00:22:00 Module 6 Office Cleaning 00:19:00 Module 7 Cleaning External Surfaces and Areas 00:18:00 Module 8 Dealing with Non-Routine Waste 00:21:00 Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 10 Starting a Cleaning Business and Planning for it 00:14:00 Module 11 Running the Business with Quality Service 00:22:00 Module 12 Customer Satisfaction 00:23:00 Module 13 Management of Staff 00:22:00 Module 14 Marketing, Advertising and Sales 00:24:00 Module 15 Expansion Management 00:17:00 Module 16 Skills of an Effective Administrator 00:17:00 Module 17 Representing Your Boss and Company 00:36:00 Module 18 Organisational Skills 00:27:00 Module 19 Communication Skills 00:27:00
Cognitive Behavioural Therapy (CBT) is a proven method for improving mental health. This course offers a clear introduction to CBT, making it easy to understand and apply. Many people today face challenges like anxiety and depression, and CBT provides practical tools to help manage these issues. Throughout the course, you will learn the key concepts of CBT and how to use various techniques. Each module builds on the last, guiding you through the process step by step. You will also see how CBT can support personal growth and aid children with autism. By the end of this course, you will feel confident using CBT strategies in your own life or helping others. Whether you're a caregiver or looking to enhance your skills, this course opens doors to valuable knowledge in mental health. Join us and take the first step toward making a positive impact. Become proficient in Cognitive Behavioural Therapy (CBT) - CPD Accredited by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Cognitive Behavioural Therapy (CBT) - CPD Accredited mastery is not limited to only conceptual frameworks! This Cognitive Behavioural Therapy (CBT) - CPD Accredited will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Cognitive Behavioural Therapy (CBT) - CPD Accredited, we will provide experts who will support and guide you. So, add this Cognitive Behavioural Therapy (CBT) - CPD Accredited to your cart and boost your personal and career development. In this Cognitive Behavioural Therapy (CBT) - CPD Accredited, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Cognitive Behavioural Therapy (CBT) - CPD Accredited career. Enrolling in the Cognitive Behavioural Therapy (CBT) - CPD Accredited can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Cognitive Behavioural Therapy course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Cognitive Behavioural Therapy is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Cognitive Behavioural Therapy course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Cognitive Behavioural Therapy Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to CBT Introduction to CBT 00:35:00 Module 02: CBT Theories and Principles CBT Theories and Principles 00:48:00 Module 03: CBT Tools and Strategies CBT Tools and Strategies 00:47:00 Module 04: CBT Process CBT Process 00:48:00 Module 05: CBT for Personal Growth CBT for Personal Growth 00:40:00 Module 06: Overcoming Anxiety and Depression Overcoming Anxiety and Depression 00:58:00 Module 07: CBT for Children with Autism CBT for Children with Autism 00:47:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course 2 weeks, 1 day
Overview The "Child Behaviour Course" provides comprehensive training on autism spectrum disorder and strategies for supporting children with this condition. In the UK, autism affects around 1 in 100 children, highlighting the need for specialized knowledge. This Child Behaviour course equips learners with essential tools to understand the unique challenges and learning needs of autistic individuals, empowering them to make a positive impact. The curriculum covers autism spectrum disorder, associated learning difficulties, diagnostic procedures, cognitive approaches, and practical techniques for engaging with autistic children effectively. Learners gain valuable insights into creating an inclusive and supportive environment for these exceptional individuals. With expert-designed modules, this Child Behaviour course offers a pathway to enhance understanding and skills in working with children on the autism spectrum. Become proficient in Child Behaviour by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Child's Behaviour mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Child Behaviour course, we will provide experts who will support and guide you. So, add this Child Behaviour course to your cart and boost your personal and career development. In this Child Behaviour course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Child Behaviour course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Child Behaviour is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Child Behaviour course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child Behaviour Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Child Psychology Child Psychology 00:31:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 04: Factors that Influence Development Factors that Influence Development! 00:38:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems in Young and Adults 00:17:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults 00:18:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults ADHD and Dyslexia in Young and Adults 00:30:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 09: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 10: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00
Duration 3 Days 18 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Overview Describe the value of MPLS VPNs. Describe the differences between provider-provisioned VPNs and customer-provisioned VPNs. Describe the differences between Layer 2 VPNs and Layer 3 VPNs. List the provider-provisioned MPLS VPN features supported by the JUNOS software. Describe the roles of a CE device, PE router, and P router in a BGP Layer 3 VPN. Describe the format of the BGP routing information, including VPN-IPv4 addresses and route distinguishers. Describe the propagation of VPN routing information within an AS. List the BGP design constraints to enable Layer 3 VPNs within a provider network. Explain the operation of the Layer 3 VPN data plane within a provider network. Create a routing instance, assign interfaces to a routing instance, create routes in a routing instance, and import/export routes from a routing instance using route distinguishers/route targets. Describe the purpose of BGP extended communities, configure extended BGP extended communities, and use BGP extended communities. List the steps necessary for proper operation of a PE-CE dynamic routing protocol. List the troubleshooting and monitoring techniques for routing instances. Explain the difference between the bgp.l3vpn table and the inet.0 table of a routing instance. Monitor the operation of a CE-PE dynamic routing protocol. Explain the operation of a PE mulit-access interface in a Layer 3 VPN and list commands to modify that behavior. Describe ways to support communication between sites attached to a common PE router. Provision and troubleshoot hub-and-spoke Layer 3 VPNs, Describe the flow of control traffic and data traffic in a hub-and-spoke Layer 3 VPN. Describe QoS mechanisms available in L3VPNs. Configure L3VPN over GRE tunnels. Describe the RFC 4364 VPN options. Describe the carrier-of-carriers model. Configure the carrier-of-carriers and ''Option C'' configuration. Describe the flow of control and data traffic in a draft-rosen multicast VPN. Describe the configuration steps for establishing a draft-rosen multicast VPN. Monitor and verify the operation of draft-rosen multicast VPNs. Describe the flow of control traffic and data traffic in a next-generation multicast VPN. Describe the configuration steps for establishing a next-generation multicast VPN. Describe the configuration steps for establishing a next-generation multicast VPN. Monitor and verify the operation of next-generation multicast VPNs. This three-day course is designed to provide students with MPLS-based Layer 3 virtual private network (VPN) knowledge and configuration examples. Chapter 1: Course Introduction Course Introduction Chapter 2: MPLS VPNs MPLS VPNs Provider-Provisioned VPNs Chapter 3: Layer 3 VPNs Layer 3 VPN Terminology VPN-IPv4 Address Structure Operational Characteristics Chapter 4: Basic Layer 3 VPN Configuration Preliminary Steps PE Router Configuration Lab: Layer 3 VPN with Static and BGP Routing Chapter 5: Layer 3 VPN Scaling and Internet Access Scaling Layer 3 VPNs Public Internet Access Options Lab: LDP over RSVP Tunnels and Public Internet Access Chapter 6: Layer 3 VPNs ? Advanced Topics Exchanging Routes between Routing Instances Hub-and-Spoke Topologies Layer 3 VPN CoS Options Layer 3 VPN and GRE Tunneling Integration Layer 3 VPN and IPSec Integration Layer 3 VPN Egress Protection BGP prefix-independent convergence (PIC) edge for MPLS VPNs VRF Localization Provider Edge Link Protection Support for configuring more than 3 million L3VPN Labels Lab: GRE Tunneling Chapter 7: Interprovider Backbones for Layer 3 VPNs Hierarchical VPN Models Carrier-of-Carriers Model Option C Configuration Lab: Carrier of Carrier Layer 3 VPNs Chapter 8: Troubleshooting Layer 3 VPNs Working with Multiple Layers Troubleshooting Commands on a PE Device Multiaccess Interfaces in Layer 3 VPNs PE and CE-based Traceroutes Layer 3 VPN Monitoring Commands Lab: Troubleshooting Layer 3 VPNs Chapter 9: Draft Rosen Multicast VPNs Multicast Overview Draft Rosen MVPN Overvie Draft Rosen MVPN Operation Configuration Monitoring Chapter 10: Next Generation Multicast VPNs Multicast VPN Overview Next-Generation MVPN Operation Configuration Monitoring Internet Multicast Ingress Replication Internet Multicast Signaling and Data Plane Configuring MVPN Internet Multicast Monitoring MVPN Internet Multicast Lab: MVPN Internet Multicast
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback
Empower teachers with crucial ADHD Awareness training. Gain insights, strategies, and practical techniques to support students with ADHD in the classroom. Enroll now to create an inclusive learning environment and maximize academic success for all students.
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Access the Hair Cutting and Hairdressing - CPD Certified content from any internet-enabled device whenever or wherever you want to. The Hair Cutting and Hairdressing - CPD Certified course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Hair Cutting and Hairdressing - CPD Certified course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hair Cutting and Hairdressing - CPD Certified course. After successfully passing the Hair Cutting and Hairdressing - CPD Certified course exam, you will be able to apply for a CPD-accredited certificate as proof of your Hair Cutting and Hairdressing - CPD Certified qualification. Certification All students who successfully complete the Hair Cutting and Hairdressing - CPD Certified course can instantly download their digital certificate. 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