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2048 Courses delivered Online

Office Administration

By IOMH - Institute of Mental Health

Overview of Office Administration With over 4 million people working in administrative roles, office administration is a growing field full of opportunities in the UK. This office administration course equips you with the essential skills like time management, business writing, communication, and organisation needed to thrive as an administrative professional. You'll gain practical insights into managing office tasks, interacting with staff and clients, and problem-solving issues that arise. With dedicated modules on skills like writing, communication, and stress management, this comprehensive course readies you for diverse administrative and secretarial jobs across sectors.  Invest in your potential. Become the backbone of success. Enrol today and unlock the thriving world of Office Administration in the UK! Get a Quick Look at The Course Content: This Office Administration Course will help you to learn: Employ advanced communication skills to thrive in any business environment. Implement organisational strategies to ensure efficiency and productivity. Master negotiation techniques to secure advantageous outcomes. Manage stress effectively to maintain a healthy work-life balance. Develop leadership qualities to excel in your chosen career path. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals seeking a rewarding career in Office Administration. Existing professionals looking to refine their skills and climb the ladder. Business owners are eager to empower their teams with essential administrative expertise. Anyone seeking to enhance their organisational and communication skills for personal growth. Requirements You don't need any educational qualification or experience to enrol in the Office Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.   Career Path This UK-focused Office Administration course paves the way for a diverse range of rewarding careers, including: Executive Assistant - £32,000 to £48,000/year. Office Manager - £18,000 to £38,000/year. Sales Administrator - £17,000 to £28,000/year. Receptionist - £16,000 to £24,000/year. Customer Service Advisor - £18,000 to £26,000/year. Course Curriculum Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Assignment Assignment - Office Administration 00:00:00

Office Administration
Delivered Online On Demand7 hours 8 minutes
£11

PA - Personal Assistant Course

By Training Express

This PA - Personal Assistant course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This PA - Personal Assistant course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. *** Additional Gift Courses *** Course 01: Leadership Course 02: Problem Solving Skills Course 03: Office Skills Course 04: Time Management Skills The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Accreditation All of our courses, including this PA - Personal Assistant course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your PA - Personal Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the PA - Personal Assistant course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Course Curriculum The detailed curriculum outline of our Admin, Secretarial & PA course is as follows: ***Admin, Secretarial & PA*** Module 01 - Introduction to Admin Support Assistant Role and Responsibilities of an Assistant / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and Assistant Module 02 - Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 03 - Introduction to Office Administration What does an Office Administrator Do? What are the requirements for being a Successful Office Administrator Education Training Certificate ... and more! Module 04 - Skills of an Effective Administrator Introduction Three Skills Approach Tips on How to Develop These Skills Module 05 - Introduction to Reception and Receptionist Introduction to the Module Topics to be Covered Job Requirements and Work Environment 21st Century Skills for a Receptionist Duties and Responsibilities Cover Letter and Resume for Receptionist Module 06 - Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Module 07 - Representing Your Boss and Company Competence Professionalism Importance of Professionalism at Work Characteristics of Professionalism Reflecting Brand Values ... and more! Module 08 - Business Etiquette Introduction to Business Etiquette Importance of Business Etiquette Types of Business Etiquette How to Improve Business Etiquettes Module 09 - Mail Services and Shipping The Office Mail Mailing and Shipping Details Addressing Address Format Layout for British Forces Post Office (BFPO) ... and more! Module 10 - Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist International Travel Module 11 - Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Corporate Minutes Conferences ... and more! Module 12 - Diary Management and Note-taking Introduction to Diary Management Different Types of Diary Management How to Work on the Diary Importance of Updated Diary System Security and Confidentiality When Using a Diary System ... and more! Module 13 - Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 14 - Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Computer File Organising Module 15 - Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading What does a Proofreader do? Proofreading Proofreading Symbols ... and more! Module 16 - Organisational Skills Organizing Daily Work Organizing Workplace Organizing Resources Organizing Tools Cultivating Organisational Habits Module 17 - Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 18 - Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language ... and more! Module 19 - Effective Planning and Scheduling Work Breakdown Structure Introduction to WBS Deliverable & Phase-Based WBS Steps for Creating WBS Best Practices and Tips for WBS Estimation Process and Resources Alignment Estimating Durations Increasing Estimation Accuracy Task Dependencies Dependency Definitions Dependency Types Aligning Resources with Activities Resource Breakdown Structure Resource Calander Stages of Resource Scheduling Definition Allocation Aggregation ... and more! Module 20 - Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Budgeting Process Importance of Budgets CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Admin, Secretarial & PA course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enroll on this course. Career path This course will lead you to many different career opportunities, here are few prospects: Secretarial Manager: £44,000 - £47,000 per annum Secretarial Administrator: £40,000 - £45,000 per annum Admin: £25,000 - £30,000 per annum Admin Assistant: £20,000 - £24,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

PA - Personal Assistant Course
Delivered Online On Demand
£12

Security Management Diploma

By NextGen Learning

The security management career offers higher average salaries and increasing job opportunities. So, our Security Management course is the perfect choice if you wish to have a dynamic career in this sector! You will gain a thorough grasp of security management methods and concepts through our online security management course. The training covers a wide range of topics, such as risk assessment, security operations, planning, and management of emergencies. Throughout the course, you will learn how to identify and assess potential security risks and develop and implement security plans to mitigate those risks. You will also learn about the importance of conducting regular security audits and exercises to ensure that their plans are effective and up to date. Additionally, the course will discuss the role of emergency management in security, including the identification and management of potential crisis situations, as well as the development of emergency response plans. The course is to help you develop the knowledge and skills necessary to become effective security managers and keep their organisations safe and secure. Upon successful completion, ypu will have a strong understanding of security management practices and be able to take on leadership roles in the field. This course will enable you to Identify and assess potential security risks and develop strategies to mitigate them Understand the principles and practices of security operations, including access control, CCTV, and alarms Learn how to manage security personnel, including security guards and private investigators Develop emergency response plans and understand the role of emergency management in security Gain the knowledge and skills necessary to become effective security managers and take on leadership roles in the field. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Security Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Security Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Security Management at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Security Management 16:51 1: Introduction to Security Management Preview 16:51 Module 02: Organisational Security Management 12:14 2: Organisational Security Management 12:14 Module 03: Security Risk Analysis and Risk Reduction 11:47 3: Security Risk Analysis and Risk Reduction 11:47 Module 04: Physical and Information Security Protection 17:26 4: Physical and Information Security Protection 17:26 Module 05: Business Resilience and Crisis Management 09:46 5: Business Resilience and Crisis Management 09:46 Module 06: Cyber Security Management and Fraud Prevention 12:06 6: Cyber Security Management and Fraud Prevention 12:06 Module 07: Security Investigations and Threat Awareness 11:14 7: Security Investigations and Threat Awareness 11:14 Module 08: Laws and Regulations 14:21 8: Laws and Regulations 14:21 Order Your CPD Quality Standard Certificate (Optional) 01:00 9: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 10: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? Our Security Management online course is recommended for a diverse group of professionals, including security professionals, facility managers, business owners, risk managers and corporate managers. This Security Management course is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested in enrolling in further - Security Controls Certification (IS20) Cyber Security Requirements Without any formal requirements, you can delightfully enrol in this Security Management course. Career path Our Security Management course will assist learners in advancing their careers in the following areas: Security Manager: £35,000-£55,000 per year. Security Consultant: £35,000-£60,000 per year. Loss Prevention Manager: £35,000-£45,000 per year. Corporate Security Manager: £45,000-£70,000 per year. Security Operations Manager: £40,000-£55,000 per year. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Security Management Diploma
Delivered Online On Demand18 hours
£12

Level 3 Office Management & Administration (Office Skills) Diploma - CPD Certified

By NextGen Learning

*** Office Management Level 3 *** How do you develop into a highly successful office administrator? In order to ensure smooth operations and lessen the strain on higher-level managers, office administrative duties involve monitoring the daily activities of numerous interdisciplinary departments. According to recent industry reports, professionals with proficient office management and administration skills are in high demand. In fact, statistics show that companies are actively seeking qualified individuals who can streamline operations, enhance productivity, and facilitate effective communication within the office environment. To increase the effectiveness of office employees and overall operations, office management oversees a company's administrative functions. Learning the abilities and responsibilities of a successful administrator is made simple with the help of our office management course. Learning Outcomes of Office Management Learn the features needed to run the front office. How coordination, planning, and planning are done at the front office. Master front office auditing, directing, and hiring. How to increase staff productivity and creativity Gain great communication skills. Learn how to create a network of cooperative partnerships. What will make you stand out? On completion of this online Office Management course, you will gain the following: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Office Management course at your own pace. Study for the Office Management course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Minute Taking The Level 3 Office Management & Administration (Office Skills) Diploma is a comprehensive and CPD-certified course designed to equip individuals with the necessary skills and knowledge to excel in the field of office administration. This course is ideal for aspiring office administrators, personal assistants, receptionists, and anyone interested in enhancing their office management capabilities. As the Office Management course progresses, learners will delve into topics such as organising meetings and conferences and honing their skills in planning and coordinating professional gatherings. Effective communication skills will also be emphasised, ensuring participants can express themselves clearly in written and verbal communication. The module on personal assistant basics will equip individuals with the necessary knowledge and techniques to provide comprehensive support to their superiors. In contrast, the module on representing their boss and company will focus on professionalism and brand representation. Ready to boost your office management and administration skills? Enrol now in the Level 3 Office Management & Administration (Office Skills) Diploma course and gain the knowledge and competencies necessary to excel in this dynamic field. Take advantage of this CPD-certified program and join a community dedicated to professional growth and success. Take advantage of this opportunity - start your journey towards becoming an effective office administrator. CPD 20 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Office Administration 07:16 1: Introduction to Office Administration Preview 07:16 Module 02: Effective Administrator 09:18 2: Effective Administrator 09:18 Module 03: Organisational Skills 17:05 3: Organisational Skills 17:05 Module 04: Organising Meeting and Conferences 17:24 4: Organising Meeting and Conferences 17:24 Module 05: Communication Skills 16:21 5: Communication Skills 16:21 Module 06: Personal Assistant Basics 10:33 6: Personal Assistant Basics 10:33 Module 07: Representing Your Boss and Company 23:01 7: Representing Your Boss and Company 23:01 Module 08: Diary Management and Note Taking 14:55 8: Diary Management and Note Taking 14:55 Module 09: Introduction to Reception and Receptionist 14:09 9: Introduction to Reception and Receptionist 14:09 Module 10: Effective Time Management 23:15 10: Effective Time Management 23:15 Free Course: Minute Taking 1:07:57 11: Introduction to Minute Writing 11:47 12: Preparation for Minute Taking 15:51 13: The Meeting Structure 10:59 14: Minute Meeting, Decision and Action 10:36 15: Roles and Responsibility of Minute Taker 17:44 16: Share Your Feedback 01:00 PDF Assignment (Optional) - Office Management 03:00 17: Assignment On Office Management 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 18: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Who is this course for? This Office Management & Administration (Office Skills) Diploma course is suitable for: Aspiring office administrators seeking to kickstart their careers. Personal assistants aim to enhance their skills in supporting executives. Receptionists looking to improve their reception management and customer service abilities. Office support staff wanting to enhance their office management capabilities. Individuals interested in pursuing a career in office management and administration. Current administrative professionals seeking to upgrade their skills and knowledge. Requirements Without any formal requirements, you can delightfully enrol in this Office Management course. Career path The following are a few job titles in the field of office management: Office Administrator: £18,000 - £25,000 per year. Personal Assistant: £20,000 - £35,000 per year. Receptionist: £16,000 - £24,000 per year. Office Manager: £25,000 - £45,000 per year. Administrative Coordinator: £20,000 - £30,000 per year. Executive Assistant: £25,000 - £50,000 per year. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Level 3 Office Management & Administration (Office Skills) Diploma - CPD Certified
Delivered Online On Demand38 hours
£12

Office Skills : Office Management & Administration - Admin, Secretarial & PA Course

By One Education

* Office Skills Mastery: A Comprehensive Admin, Secretarial & PA Training * Become a Versatile Administrative Professional. In today's fast-paced business world, the need for efficient and effective office management and administration is more critical than ever. The Office Skills : Office Management & Administration- Admin, Secretarial & PA course offers a comprehensive and practical approach to develop the skills and knowledge required for successful office management and administration. For instance, imagine being able to manage your time effectively, communicate confidently with your colleagues, and organise your tasks efficiently. In Office Skills : Office Management & Administration- Admin, Secretarial & PA course, you will learn how to be a Personal Assistant and provide administrative support to your team, develop your organisational skills, and learn telephone etiquette and effective business writing. You will also acquire practical knowledge in Excel and PowerPoint, understand the fundamentals of body language and effective communication, and manage meetings more effectively. Enrol now and discover how you can transform your office skills and become an invaluable asset to any organisation. Sections comprised in this premium course: Section 1: Office Skills and Administration Section2: Document Control Section3: Excel Essentials for Office Administrators Section4: Executive Presentation Skills Training Section5: Effective Communication with Better Email Section6: Health and Safety at Workplace Learning Outcomes of Office Skills : Office Management & Administration- Admin, Secretarial & PA course: From this comprehensive Office Skills : Office Management & Administration- Admin, Secretarial & PA course, you will be able to: Deeply comprehend the concept of a personal assistant Develop knowledge of how the management of administration is conducted Enhance skills like business etiquette, organisation, time management, etc Know how to speak and communicate effectively Understand the basics of Excel, including how to create worksheet formulas, insert functions, reuse formulas and functions etc Learn the basics of MS PowerPoint Key Benefits with this Office Skills : Office Management & Administration- Admin, Secretarial & PA course Quality Licence Scheme certificate Learning materials of the Office Skills course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full office administration courses online free tutor support on weekdays (Monday to Friday) Office Skills : Office Management & Administration- Admin, Secretarial & PA course Become an accomplished business person with this complete Office Skills : Office Management & Administration- Admin, Secretarial & PA course. This course teaches core competencies in business writing and professional communication and will improve your customer service skills and computer literacy with programs such as Microsoft Word, Excel, Outlook, and PowerPoint. Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Office Skills : Office Management & Administration- Admin, Secretarial & PA Course Curriculum: Chapter 01: Personal Assistant Chapter 02: Admin Support Chapter 03: Administrative Management Chapter 04: Organisational Skills Chapter 05: Telephone Etiquette Chapter 06: Business Writing Chapter 07: Time Management Chapter 08: Body Language and Effective Communication Chapter 09: Meeting Management Chapter 10: Excel Basics Chapter 11: PowerPoint Basic Certification: Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available How will QLS boost your worth? Achieving Quality Licence Scheme endorsed certificates can provide you with valued and credible evidence of your skills and knowledge to potential employers. Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that meet high quality standards, ensuring that your certificate represents a valuable achievement. The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the necessary skills and knowledge to excel in your chosen field. CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office Skills : Office Management & Administration- Admin, Secretarial & PA course Office Skills : Office Management & Administration- Admin, Secretarial & PA course is ideal for anyone looking to develop their office skills and improve their employability. It is particularly suitable for: Office Accounts Assistant Office Administration Office Administration Assistant Office Administration Manager EDI Executive Office Skills Anyone Looking for Level 7 Diploma in office administration online Requirements Office Skills : Office Management & Administration- Admin, Secretarial & PA course No prior qualifications are necessary to join Office Skills : Office Management & Administration- Admin, Secretarial & PA course, meaning it's open to anyone with a passion for learning. So, whether you're a seasoned professional or a complete newbie, come and join us on this exciting journey. Career path With a career in office skills & administration, you have the advantage of having a variety of job opportunities, such as: Personal Assistant, average salary range of £26,000-£44,000 annually. Office Manager, average salary range of £20,000-£35,000 annually. Legal Secretary, average salary range of £15,000-£25,000 annually. Office Executive, average salary range of £10,000-£20,000 annually. Certificates Certificate of completion: CPD (PDF) Digital certificate - £9 CPD Accredited PDF Certificate. A PDF Certificate: £9 Certificate of completion: CPD(Hardcopy) Hard copy certificate - £15 CPD Accredited Hard Copy Certificate. A Hardcopy Certificate (within the UK): £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Endorsed Certificate of Achievement from the Quality Licence Scheme Hard copy certificate - £129 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £129 International: £129 + £10 (postal charge) = £139

Office Skills : Office Management & Administration - Admin, Secretarial & PA Course
Delivered Online On Demand5 hours
£12

Office Admin & Receptionist

By IOMH - Institute of Mental Health

Overview of Office Admin & Receptionist Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment. Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism! This Office Admin & Receptionist Course will help you to learn: Demonstrate effective communication and customer service skills required of a receptionist. Manage schedules and bookings and arrange travel and events. Follow best practices for phone, mail, filing, and other administrative duties. Represent the company and assist management professionally. Implement time management and organisational strategies effectively. Implement time management and organisational strategies effectively. Apply business writing principles through correspondence and other documents. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Office Admin & Receptionist course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments. School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level. Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed. Requirements You don’t need any educational qualification or experience to enrol in the Office Admin & Receptionist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Receptionist - £18K to £22K per year. Administrative Assistant - £20K to £28K per year. Executive Assistant - £25K to £40K per year. Office Manager - £28K to £45K per year. Personal Assistant - £30K to £50K per year.

Office Admin & Receptionist
Delivered Online On Demand5 hours 54 minutes
£11

Business Management, Business Analysis & Business Performance Management Diploma

By NextGen Learning

Managing a business efficiently is not everyone's cup of tea. It requires numerous skills that can be acquired through learning the fundamentals as well as implementing them in real life. So what are the skills, and from where can you learn from, then? Wouldn't it be great to find them in a single place? Well, that's what we are offering in this course. This Business Management, Analysis & Operations Management course will cover the ins and outs of Business. In a total of 21 modules, you will gain the essential skills needed to become an excellent manager. For instance, this course teaches you analysis, project, performance, quality and HR management, to name a few. Whether you want to start your own business or make a career in management, this course will facilitate your journey towards your goal. So, Enrol now and make yourself a pro manager! Learning Outcome With the help of this Business, Analysis & Operations Management course, you will be able to- Gain a comprehensive knowledge of business and management. Develop your personal and professional talents to succeed at your workplace. Discover the numerous principles of corporate performance management. Recognise the values and roles that analysts play in a company. Define and use quality-related concepts to ensure common understanding and application coherence. Learn how to handle disputes effectively and implement the best conflict resolution techniques. Reach your objectives to succeed in your current position and open up new professional opportunities. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Business Management, Analysis & Operations Management course is designed to help you demonstrate the preliminary to the in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Business Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon completing the course, you can order a QLS Endorsed Hardcopy Certificate titled 'Advanced Diploma in Business Management at QLS Level 7'. £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 180 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Business Management 14:15 1: Introduction to Business Management Preview 14:15 Module 02: Operations Management 16:14 2: Module 02: Operations Management Preview 16:14 Module 03: Introduction to Business Analysis 11:35 3: Introduction to Business Analysis 11:35 Module 04: Strategic Analysis and Product Scope 19:32 4: Strategic Analysis and Product Scope 19:32 Module 05: Project Management 11:50 5: Project Management 11:50 Module 06: Business Development and Succession Planning 13:55 6: Business Development and Succession Planning 13:55 Module 07: Business Process Management 26:50 7: Business Process Management 26:50 Module 08: Planning & Forecasting Operations 12:08 8: Planning & Forecasting Operations 12:08 Module 09: Performance Management 12:10 9: Performance Management 12:10 Module 10: Management of Cash and Credit 13:01 10: Management of Cash and Credit 13:01 Module 11: Managing Risk and Recovery 15:28 11: Managing Risk and Recovery 15:28 Module 12: Quality Management 13:18 12: Quality Management 13:18 Module 13: Communication Skills 16:39 13: Communication Skills 16:39 Module 14: Business Environment 10:10 14: Business Environment 10:10 Module 15: Organisational Skills 17:21 15: Organisational Skills 17:21 Module 16: Negotiation Techniques 10:41 16: Negotiation Techniques 10:41 Module 17: Human Resource Management 39:50 17: Human Resource Management 39:50 Module 18: Motivation and Counselling 13:32 18: Motivation and Counselling 13:32 Module 19: Customer Service 10:09 19: Customer Service 10:09 Module 20: Time Management 25:08 20: Time Management 25:08 Module 21: Conflict Management 08:02 21: Conflict Management 08:02 Assignment (Optional) 03:00 22: Assignment On Business Management 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 23: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 24: QLS Endorsed Certificate (Optional) 01:00 PDF Thank you for choosing NextGen Learning 01:00 25: Thank you for choosing NextGen Learning 01:00 PDF

Business Management, Business Analysis & Business Performance Management Diploma
Delivered Online On Demand3 days
£12

Admin, Secretarial & PA

By NextGen Learning

Looking to excel in the Admin, Secretarial & PA field? 80% of companies value these roles greatly. Equip yourself with our Admin, Secretarial & PA course, covering critical skills from Office Administration to Business Etiquette. Get practical insights into Diary Management, Customer Service, and more. With our Admin, Secretarial & PA courses, you're not just getting a job; you're building a rewarding career. Make your mark in the corporate world with our top-tier Admin, Secretarial & PA training. Be the backbone of any successful business with our comprehensive Admin, Secretarial & PA course. Learning Outcomes: Upon completion of the Admin, Secretarial & PA course, learners will be able to: Master efficient office administration techniques as an accomplished Admin, Secretarial & PA professional. Enhance business telephone skills and business etiquette for professional representation. Streamline meeting planning, diary management, and travel arrangements effectively. Bolster time management, organizational skills, and record-keeping for a seamless office environment. Improve written and verbal communication skills, and deliver excellent customer service. Execute adept planning, scheduling, and managing financial tasks as an integral part of the Admin, Secretarial & PA roles. Embark on a transformative journey with our "Admin, Secretarial & PA" course, meticulously curated to enhance your professional prowess. Dive into the core of office administration and secretarial skills, mastering essential competencies from effective communication and time management to customer service excellence. Through comprehensive modules like "Personal Assistant" and "Skills of an Effective Administrator," you'll develop a robust foundation while exploring nuances such as business etiquette, travel arrangements, and strategic planning. Elevate your organisational acumen with modules on diary management, record-keeping, and business writing. Join us today to harness the skills needed to thrive in administrative roles, making a remarkable impact in your professional sphere. Ready to elevate your administrative career? Enrol now in the "Admin, Secretarial & PA" Course and unlock a world of professional opportunities. Shape your future with comprehensive skills that set you apart. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Admin, Secretarial & PA at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Personal Assistant 10:33 1: Introduction to Personal Assistant Preview 10:33 Module 02: Fundamentals of Office Administration 07:16 2: Introduction to Office Administration Preview 07:16 Module 03: Skills of an Effective Administrator 09:18 3: Skills of an Effective Administrator 09:18 Module 04: Exploring Reception and the Role of a Receptionist 14:09 4: Introduction to Reception and Receptionist 14:09 Module 05: Mastery of Business Telephone Etiquette 11:04 5: Business Telephone Skills 11:04 Module 06: Representation of Your Supervisor and Company 23:01 6: Representing Your Boss and Company 23:01 Module 07: Navigating Business Etiquette 11:26 7: Business Etiquette 11:26 Module 08: Managing Mail Services and Shipments 17:15 8: Mail Services and Shipping 17:15 Module 09: Efficient Travel Arrangements 14:19 9: Travel Arrangements 14:19 Module 10: Organising Meetings and Conferences 17:24 10: Organising Meeting and Conferences 17:24 Module 11: Diary Management and Effective Note-Taking Strategies 14:55 11: Diary Management and Note Taking 14:55 Module 12: Effective Time Management Strategies 23:15 12: Time Management 23:15 Module 13: Maintenance of Records and Filing Systems 17:30 13: Record Keeping and Filing Systems 17:30 Module 14: Business Writing Skills 28:35 14: Business Writing Skills 28:35 Module 15: Developing Organizational Skills 17:05 15: Organisational Skills 17:05 Module 16: Communication Skills 16:21 16: Communication Skills 16:21 Module 17: Excellence in Customer Service 09:54 17: Customer Service 09:54 Module 18: Strategic Planning and Scheduling Competence 33:19 18: Effective Planning and Scheduling 33:19 Module 19: Invoice Management and Petty Cash Handling 17:39 19: InvoicingPetty Cash 17:39 Assignment - Admin, Secretarial & PA 03:00 20: Assignment On Admin, Secretarial & PA 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 21: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 22: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? This Admin, Secretarial & PA course is suitable for: Aspiring Personal Assistants & Secretaries Office Administration Enthusiasts Ambitious Receptionists Communication & Etiquette Improvers Organization & Time Management Seekers Customer Service Excellence Aspirants Requirements Without any formal requirements, you can delightfully enrol in this Admin, Secretarial & PA course. Career path The aim of this exclusive Admin, Secretarial & PA course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Paralegal Medical Assistant Office Administrator Executive Secretary Operations Coordinator These career opportunities can provide you with a salary range of £15,000- £31,000 in the UK. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Admin, Secretarial & PA
Delivered Online On Demand3 days
£12

Overview of Housing Officer Join our Housing Officer course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Housing Officer course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Housing Officer course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Housing Officer Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Housing Officer. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Housing Officer course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Housing Officer is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Housing Officer course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Housing Officer Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Housing Officer Training Module 1: Introduction to Social Housing 00:15:00 Module 2: Career Prospects of Social Housing Manager 00:25:00 Module 3: Tenant Selection and Tenant Management 00:28:00 Module 4: Managing Rental Income and Arrears 00:24:00 Module 5: Time Management 00:37:00 Module 6: Organisational Skills 00:27:00 Module 7: Communication Skills 00:27:00 Module 8: Negotiation Techniques 00:19:00 Module 9: Dealing with Anti-Social Behaviours 00:39:00 Module 10: Stress Management 00:19:00 Module 11: Maintenance, Safety, and Security of Social Housing 00:32:00 Module 12: Resident Involvement in Social Housing 00:31:00

Housing Officer
Delivered Online On Demand5 hours 23 minutes
£11.99

Security Management Diploma

By IOMH - Institute of Mental Health

Overview Join our Security Management Diploma course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Security Management Diploma course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Security Management Diploma course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Security Management Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Security Management Diploma course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Security Management Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Security Management Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Security Management Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Security Management Diploma Module 01: Introduction to Security Management Module 01: Introduction to Security Management 00:30:00 Module 02: Organisational Security Management Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis and Risk Reduction Module 03: Security Risk Analysis and Risk Reduction 00:23:00 Module 04: Physical and Information Security Protection Module 04: Physical and Information Security Protection 00:32:00 Module 05: Business Resilience and Crisis Management Module 05: Business Resilience and Crisis Management 00:17:00 Module 06: Cyber Security and Fraud Prevention Module 06: Cyber Security and Fraud Prevention 00:25:00 Module 07: Security Investigations and Threat Awareness Module 07: Security Investigations and Threat Awareness 00:24:00 Module 08: Laws and Regulations Module 08: Laws and Regulations 00:25:00 Optional Assignment Optional Assignment - Security Management Diploma 00:00:00

Security Management Diploma
Delivered Online On Demand3 hours 22 minutes
£11