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10064 Courses delivered Online

Dignity and Privacy

5.0(5)

By Wimbledon Training Services

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

Dignity and Privacy
Delivered Online On Demand
£30

Mental Health Awareness

5.0(5)

By Wimbledon Training Services

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

Mental Health Awareness
Delivered Online On Demand
£30

Mental Capacity Act and Deprivation of Liberty Safeguards (MCA and DOLS)

5.0(5)

By Wimbledon Training Services

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

Mental Capacity Act and Deprivation of Liberty Safeguards  (MCA and DOLS)
Delivered Online On Demand
£30

Complaints Handling for Customer Care: Best Practices

4.5(3)

By Studyhub UK

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Complaints Handling for Customer Care: Best Practices
Delivered Online On Demand1 hour 41 minutes
£10.99

Social Work Practice - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Social Work Practice Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Social Work Practice Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Social Work Practice bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Social Work Practice Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Social Work Practice Career Bundle: Course 01: Diploma in Social Work Studies - Level 3 Course 02: Preparing to Work in Adult Social Care Course 03: Health and Social Care Level 3 Diploma Course 04: Family Law Course 05: Domestic Violence and Abuse Awareness Diploma Course 06: Marriage and Family Therapy Course 07: Vulnerability, Abuse & Safeguarding Course 08: Safeguarding Adults Level 1 Course 09: Safeguarding Children Course Course 10: Youth Work Diploma Course 11: UK Health and Care Course 12: Healthcare GDPR Training Course 13: Legal Secretary Course 14: Life Coaching Advanced Diploma Course 15: Mental Health Support Worker Course 16: Anti-Social Behaviour Course Course 17: Assertiveness Communication Skills using Positive Psychology Course 18: Risk Assessment in Health & Social Care Course 19: Communication & Information Handling in Care Course 20: Emotional Intelligence and Human Behaviour Course 21: Counselling Skills Training Course 22: Compassion Focused Therapy Course 23: Cognitive Behavioural Therapy Course Course 24: Effective Methods of Public Speaking and Presentation Skill Course 25: Developing Interpersonal Skills Course With Social Work Practice, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Social Work Practice today and take the first step towards achieving your goals and dreams. Why buy this Social Work Practice? Free CPD Accredited Certificate upon completion of Social Work Practice Get a free student ID card with Social Work Practice Lifetime access to the Social Work Practice course materials Get instant access to this Social Work Practice course Learn Social Work Practice from anywhere in the world 24/7 tutor support with the Social Work Practice course. Start your learning journey straightaway with our Social Work Practice Training! The Social Work Practice premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Social Work Practice is meticulously designed to maximize learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Social Work Practice course. After passing the Social Work Practice exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Social Work Practice course is ideal for: Students Seeking Mastery in Social Work Practice Professionals seeking to enhance Social Work Practice skills Individuals looking for a Social Work Practice-related career. Anyone passionate about Social Work Practice Requirements This Social Work Practice doesn't require prior experience and is suitable for diverse learners. Career path This Social Work Practice bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Social Work Practice - CPD Certified
Delivered Online On Demand4 days
£149

Health Services Coordinator Course

5.0(14)

By Training Express

This Health Services Coordinator Course offers a focused and detailed exploration of essential knowledge required for those looking to understand the vital workings within health and social care sectors. Covering everything from effective communication to safeguarding vulnerable individuals, the curriculum provides a clear pathway to grasping key responsibilities and ethical considerations relevant to health services coordination. Each module is designed to build a strong foundation in both the legal frameworks and professional standards that underpin quality care. Learners will gain insights into promoting equality, diversity and rights within healthcare settings, alongside mastering principles related to health and safety and risk management. The course ensures a deep understanding of roles and responsibilities while emphasising the importance of upholding dignity and respect for service users. Delivered entirely online, this course is suitable for those seeking to broaden their knowledge without the need for physical attendance, offering flexibility with a structure that supports clear and effective learning at every stage. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health Services Coordinator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Health Services Coordinator Course
Delivered Online On Demand1 hour
£15

Skin Care Treatment Course

5.0(5)

By Online Training Academy

Unlock the secrets to radiant, youthful skin with our expertly designed course, crafted for those who seek the pinnacle of skincare knowledge. Imagine understanding the intricate layers of your skin, knowing exactly what nutrients it craves, and tailoring your skincare regimen to fit your unique skin type. Dive deep into the fascinating world of dermatology, where you will discover how to care for every skin type and ethnicity, ensuring your skin remains healthy and glowing. Uncover the best techniques for reducing the signs of ageing, mastering hair removal, and diagnosing common skin conditions. Our comprehensive curriculum covers everything you need to know, from dealing with troublesome acne to managing seasonal skin care changes. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Explore the nuances of skin disorders, including eczema and other keratinising conditions, and learn how to effectively treat skin infections. Embrace the wisdom of preventative care with remedies designed for sun exposure, ensuring your skin remains protected and vibrant year-round. This course is your gateway to becoming a skincare connoisseur, armed with the knowledge to maintain impeccable skin health for yourself and others. Embark on this journey to unlock your skin's full potential and revel in the confidence that comes with a flawless complexion. Course Curriculum Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Learning Outcomes Understand the basic structure and functions of skin anatomy. Identify essential nutrients vital for healthy skin. Develop skincare routines tailored to various skin types. Apply skincare practices suitable for different ethnicities. Explore methods to reduce ageing effects on the skin. Diagnose and manage common skin diseases and disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in skincare and beauty. Aspiring dermatologists and skincare specialists. Beauty salon owners and workers. Healthcare providers focusing on dermatology. Anyone wanting to improve personal skincare knowledge. Career path Dermatology Assistant Skincare Consultant Aesthetician Beauty Therapist Dermatology Nurse Cosmetic Clinic Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Skin Care Treatment Course
Delivered Online On Demand3 hours 48 minutes
£10

Person-centered Practice in Adult Care

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Person-centered Practice in Adult Care
Delivered Online On Demand1 hour 43 minutes
£25

Dog First Aid and CPR with Dog Training

5.0(2)

By Online Training Academy

Ever gazed into your loyal canine companion's eyes and wished you could be their ultimate guardian? Don't worry we got you covered with our Dog First Aid and CPR with Dog Training course, we have it all. According to Talent a Veterinary Care Assistant can earn from £22,000 to £25,000 in a year depending on qualification, experience, location and other factors. Don't wait for an emergency to act. Take the proactive step towards becoming a knowledgeable and confident dog owner. Your best friend is counting on you! Key Features: CPD Certified Dog First Aid and CPR with Dog Training course Developed by Specialist Lifetime Access Course Curriculum of Dog First Aid and CPR with Dog Training: Module 1: Understanding Canine Basics Introduction to Canine First Aid Basic Physical Training Understanding Dogs' Behaviour, Responses, and Communication Module 2: Health and Safety Essentials First Aid Kits for Canine CPR For Your Dog Preventing a Health and Safety Crisis Module 3: Advanced Medical Care Dressing and Bandage Techniques Different Medical Conditions and Treatment of Canine Pregnancy, Birth, and Newborn Care Module 4: Canine Sports and Agility Introduction to Dog Agility What to Know Before Starting? Agility and Health Module 5: Obstacle Training Techniques Obstacle Training 1 (Contact Obstacle) Obstacle Training 2 (Tunnels and Jumps) Flatwork and Course Design Module 6: Competitive Agility Insights About Competitions Learning Outcomes: Grasp fundamental canine health and behavioural concepts. Acquire knowledge of dog first aid and CPR with dog training. Understand advanced medical care and treatment options. Recognise key principles of canine sports and agility. Master obstacle training techniques for canine agility. Gain insights into competitive canine agility competitions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog First Aid and CPR with Dog Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Dog First Aid and CPR with Dog Training. Moreover, this course is ideal for: Dog owners seeking comprehensive dog first aid and CPR knowledge. Canine enthusiasts interested in dog agility sports. Veterinary professionals looking to expand their expertise in dog first aid and CPR with dog training. Individuals preparing for canine competitive events. Dog trainers aiming for specialised skill enhancement. Anyone who is interested in dog first aid and CPR with dog training course Requirements There are no requirements needed to enrol into this Dog First Aid and CPR with Dog Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Dog First Aid and CPR with Dog Training course. Career path After finishing this Dog First Aid and CPR with Dog Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Dog First Aid and CPR with Dog Training are: Canine Health Consultant Dog Agility Trainer Veterinary Care Assistant Canine Sports Event Coordinator Animal Welfare Educator Canine Rehabilitation Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Dog First Aid and CPR with Dog Training
Delivered Online On Demand2 hours 36 minutes
£12

Health and Safety - Children's Care - Foundation Level

5.0(1)

By Think Tank Academy

This course raises awareness of health and safety in the workplace relative to children’s home settings. It covers the legislation in place, hazard awareness and risk assessment and prevention of harm.

Health and Safety - Children's Care - Foundation Level
Delivered Online On Demand45 minutes
£20