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18175 Courses delivered Online

Suicide Prevention

4.5(3)

By Studyhub UK

Join the Suicide Prevention Course to gain vital insights and skills in addressing the pressing issue of suicide. This comprehensive program is designed to equip participants with the knowledge and tools necessary for effective suicide prevention. Covering topics from understanding suicidal behavior and risk assessment to intervention strategies and postvention support, this course provides a holistic approach to tackling this sensitive issue. Participants will leave with the confidence and competence to make a positive impact in their communities. Learning Outcomes: Develop a comprehensive understanding of suicide prevention. Recognize the signs and factors contributing to suicidal behavior. Master suicide risk assessment techniques. Implement evidence-based suicide prevention strategies. Acquire skills for intervening in crisis situations effectively. Provide vital postvention support for individuals affected by suicide. Foster a compassionate and non-judgmental approach to suicide prevention. Create community awareness and engagement in suicide prevention efforts. Why buy this Suicide Prevention?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Suicide Prevention you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Suicide Prevention course is ideal for Mental health professionals and counselors. Healthcare workers and first responders. Educators and school staff. Community leaders and volunteers. Prerequisites This Suicide Prevention was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mental Health Counselor: £25,000 - £50,000 per year. Psychiatrist: £50,000 - £150,000 per year. School Counselor: £20,000 - £40,000 per year. Suicide Prevention Coordinator: £30,000 - £60,000 per year. Community Outreach Specialist: £25,000 - £45,000 per year. Course Curriculum Module 01: Introduction to Suicide Prevention Introduction to Suicide Prevention 00:04:00 Module 02: Understanding Suicidal Behaviour Understanding Suicidal Behaviour 00:05:00 Module 03: Suicide Risk Assessment Suicide Risk Assessment 00:05:00 Module 04: Suicide Prevention Strategies Suicide Prevention Strategies 00:05:00 Module 05: Intervention Strategies Intervention Strategies and Best Practices to Manage Behaviour 00:16:00 Module 06: Postvention and Support Postvention and Support 00:05:00

Suicide Prevention
Delivered Online On Demand40 minutes
£10.99

MailChimp Masterclass

4.5(3)

By Studyhub UK

Welcome to the 'MailChimp Masterclass,' your gateway to unlocking the full potential of MailChimp's powerful email marketing platform. In this engaging course, we take you on a journey through the world of email marketing, starting with the basics and gradually diving into advanced techniques. Prepare to harness the true capabilities of MailChimp and elevate your email marketing game to new heights. Our creative and practical approach ensures you not only understand the intricacies of MailChimp but also gain hands-on experience in creating and managing successful email campaigns. From building a mailing list to crafting compelling emails, you'll become a MailChimp maestro. Join us on this educational adventure, and you'll soon be equipped with the skills needed to drive engagement, boost conversions, and supercharge your email marketing efforts. Learning Outcomes Create and optimize a MailChimp account. Build a high-quality mailing list for targeted campaigns. Design and execute effective email marketing campaigns. Efficiently manage mailing lists and campaigns. Harness the power of MailChimp automation for streamlined communication. Why choose this MailChimp Masterclass course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this MailChimp Masterclass course for? Marketing enthusiasts eager to master email marketing. Small business owners seeking cost-effective marketing solutions. Entrepreneurs looking to expand their online presence. Bloggers and content creators aiming to engage their audience. Anyone interested in maximizing the potential of MailChimp. Career path Email Marketing Specialist: £25,000 - £50,000 Digital Marketing Manager: £30,000 - £60,000 Marketing Coordinator: £20,000 - £40,000 Content Marketing Manager: £30,000 - £60,000 E-commerce Manager: £35,000 - £70,000 Freelance Email Marketing Consultant: £25 - £100 per hour Prerequisites This MailChimp Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to the Course An Overview of the Course 00:05:00 How Mail Chimp Works 00:03:00 How to Watch This Course - Speed and Bookmarks 00:04:00 Creating a MailChimp Account Introduction to the Updated 5/2017-6/2017 Edition of the Course 00:04:00 Introduction to the 2018 Course Material 00:01:00 Introduction to Creating a MailChimp Account 00:02:00 New MailChimp Look-and-Feel (11/7/2018) 00:04:00 Creating a MailChimp Account Section Workshop 00:01:00 Conclusion to Creating a MailChimp Account 00:01:00 Building a Mailing List Introduction to Building a Mailing List 00:02:00 Creating a List 00:08:00 Importing a List 00:03:00 Subscription Web Interface 00:08:00 Double Opt In vs Single Opt In 00:06:00 Enabling Required Field Display 00:02:00 Promoting Your Mailing List 00:03:00 Building a Mailing List Section Workshop 00:09:00 Summary of Building a Mailing List 00:01:00 Mounting an Email Campaign Introduction to Mounting an Email Campaign 00:01:00 Creating a Template Pt. 1 00:04:00 Creating a Template Pt. 2 00:06:00 Creating an Email Campaign Pt. 1 00:09:00 Creating an Email Campaign Pt. 2 00:04:00 Sending Your First Email 00:04:00 Why Templates Are Optional 00:03:00 Free Images at Pixabay 00:03:00 Mounting an Email Campaign Section Workshop 00:05:00 Summary of Mounting an Email Campaign 00:01:00 Managing Your Mailing Lists & Campaigns Introduction to Managing Your Mailing Lists and Campaigns 00:01:00 Open, Click, and User Reports 00:04:00 Creating List Segments 00:06:00 Fine Tuning Your Campaigns 00:03:00 Mail Chimp Subscriptions 00:03:00 Summary of Managing Your Mailing Lists and Campaigns 00:01:00 Additional Thoughts Introduction to Additional Thoughts 00:03:00 Adding a MailChimp Sign Up Form to a WordPress Website 00:05:00 Advertising Your Mailing List in Your Book (5/2017) 00:05:00 A/B Split Testing for Free on MailChimp (6/2017) 00:08:00 How to Craft a Better Email Message (6/2017) 00:06:00 Facebook and Twitter Integration (6/2017) 00:04:00 Summary of Additional Thoughts 00:01:00 Intermission Odds and Ends 00:03:00 My Course Catalog at a Glance (5/2017) 00:06:00 What now.. 00:04:00 Bonus: Creating Mailing List Signup Squeeze Pages Introduction to Creating Mailing List Signup Squeeze Pages 00:03:00 Sample Mailing List Sign Up Squeeze Pages 00:06:00 Using FunnelKit Go to Create a Squeeze Page 00:18:00 Add an Opt-in Form to Your Squeeze Page 00:14:00 Configuring MailChimp to Use Your Squeeze Pages 00:09:00 How to Sell on Your Mailing List: Free Stuff and the 80/20 Rule 00:05:00 Summary of Creating Mailing List Sign Up Squeeze Pages 00:01:00 Bonus: Free MailChimp Automation (AutoResponder) Introduction to Free MailChimp Automation (AutoResponder) 00:01:00 Overview of the Free MailChimp AutoResponder (5/2017) 00:09:00 Sample AutoResponder Email Contents (5/2017) 00:06:00 AutoResponder Example (5/2017) 00:07:00 Summary of Free MailChimp Automation (AutoResponder) 00:01:00 Conclusion THE END 00:01:00 Assignment Assignment - MailChimp Masterclass 00:00:00

MailChimp Masterclass
Delivered Online On Demand4 hours 11 minutes
£10.99

Corporate Relationship Goals for Success

4.5(3)

By Studyhub UK

Do you want to achieve your corporate goals by building strong and lasting relationships with your clients, colleagues, and partners? Do you want to learn how to communicate effectively, collaborate efficiently, and manage conflicts professionally? If yes, then this Corporate Relationship Goals for Success course is for you. This course will teach you the essential skills and strategies to establish and maintain successful corporate relationships. You will learn about the basics of corporate etiquette, the principles of effective communication, and the challenges of cross-cultural communication. You will also learn how to establish trust and rapport, work as a team, and handle difficult conversations and conflicts. By the end of this course, you will be able to build professional networks and alliances, and sustain long-term relationships and success. Learning Outcomes By the end of this course, you will be able to: Demonstrate proper corporate etiquette in various situations and contexts Apply effective communication techniques to convey your message clearly and persuasively Understand and respect the cultural differences and preferences of your counterparts Establish trust and rapport with your clients, colleagues, and partners Collaborate and cooperate with your team members to achieve common goals Manage difficult conversations and conflicts with confidence and professionalism. Why choose this Corporate Relationship Goals for Success course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Relationship Goals for Success course for? Business owners and entrepreneurs who want to attract and retain loyal customers Managers and leaders who want to motivate and inspire their teams Sales and marketing professionals who want to increase their sales and revenue Consultants and advisors who want to provide value and solutions to their clients Professionals and employees who want to advance their careers and expand their opportunities. Career path Corporate Relationship Manager: £40,000 - £60,000 per year Business Development Manager: £30,000 - £50,000 per year Account Manager: £25,000 - £45,000 per year Customer Service Manager: £20,000 - £35,000 per year Project Manager: £35,000 - £55,000 per year Corporate Trainer:£30,000 - £50,000 per year Prerequisites This Corporate Relationship Goals for Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Relationship Goals for Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Corporate Relationship Goals Introduction to Corporate Relationship Goals 00:11:00 Module 02: Basics of Corporate Etiquette Basics of Corporate Etiquette 00:11:00 Module 03: Understanding Effective Communication Understanding Effective Communication 00:15:00 Module 04: Cross-Cultural Communication Cross-Cultural Communication 00:13:00 Module 05 Establishing Trust and Rapport Establishing Trust and Rapport 00:13:00 Module 06: Collaboration and Teamwork Collaboration and Teamwork 00:14:00 Module 07: Managing Difficult Conversations and Conflict Managing Difficult Conversations and Conflict 00:14:00 Module 08: Building Professional Networks and Alliances Building Professional Networks and Alliances 00:15:00 Module 09: Sustaining Long-Term Relationships and Success Sustaining Long-Term Relationships and Success 00:16:00

Corporate Relationship Goals for Success
Delivered Online On Demand2 hours 2 minutes
£10.99

Library and Information Science: Managing Knowledge Resources

4.5(3)

By Studyhub UK

Step into the transformative world of library and information science with our course, 'Library and Information Science: Managing Knowledge Resources'. This captivating journey will introduce you to the vital role of information science in today's service-oriented perspective, allowing you to delve into the responsibilities of modern-day information professionals. From mastering the intricacies of information policy and organisation to navigating the realms of digital and virtual libraries, you'll emerge with a wealth of knowledge set to propel you in the library realm. Learning Outcomes Understand the foundational principles of library and information science. Gain insights into the service-oriented aspects of information science. Discover the roles and responsibilities of modern-day information professionals. Master the art of information organisation and policy formulation. Grasp the nuances of managing human resources in libraries and the concept of digital and virtual libraries. Why buy this Library and Information Science: Managing Knowledge Resources? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Library and Information Science: Managing Knowledge Resources for? Aspiring librarians looking to understand the modern landscape of information science. Individuals keen on exploring digital library initiatives and virtual resources. Library management staff aiming to enhance their organisational and policy formulation skills. Those with an interest in understanding library legislation. Students of knowledge management desiring a comprehensive overview of information science. Career path Librarian: £25,000 - £40,000 Information Policy Analyst: £30,000 - £55,000 Digital Library Specialist: £28,000 - £45,000 Data Librarian: £27,000 - £42,000 Library Manager: £35,000 - £50,000 Knowledge Resource Consultant: £30,000 - £55,000 Prerequisites This Library and Information Science: Managing Knowledge Resources does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Library and Information Science Introduction to Library and Information Science 00:10:00 Module 02: Information Science A Service Perspective Information Science A Service Perspective 00:07:00 Module 03: Information Professionals on the Job Information Professionals on the Job 00:10:00 Module 04: Information Policy Information Policy 00:06:00 Module 05: Information Organisation Information Organisation 00:09:00 Module 06: The Data Librarian The Data Librarian 00:07:00 Module 07: Human Resources Functions in the Library Human Resources Functions in the Library 00:07:00 Module 08: Digital and Virtual Libraries Digital and Virtual Libraries 00:12:00 Module 09: Library Legislation Library Legislation 00:09:00

Library and Information Science: Managing Knowledge Resources
Delivered Online On Demand1 hour 17 minutes
£10.99

Corporate Risk And Crisis Management

4.5(3)

By Studyhub UK

Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00

Corporate Risk And Crisis Management
Delivered Online On Demand6 hours 3 minutes
£10.99

Exploring Disability Studies: Empowering Inclusivity

4.5(3)

By Studyhub UK

Embark on a transformative journey with 'Exploring Disability Studies: Empowering Inclusivity'. This course delves deep into the multifaceted world of disability, unearthing both the challenges faced and the potential solutions to foster an inclusive society. From dissecting society's cultural perspectives to illuminating the global narrative, you'll be equipped with the knowledge and sensitivity to champion inclusivity in all walks of life. Learning Outcomes Comprehend the foundational concepts of disability studies. Analyse societal and cultural perspectives of disability. Recognise the pivotal role disability plays within society. Evaluate strategies for promoting physical and mental wellness in disability care. Delve into the complexities of intersectionality within disability experiences. Why buy this Exploring Disability Studies: Empowering Inclusivity? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Exploring Disability Studies: Empowering Inclusivity for? Individuals aiming to champion inclusivity in personal and professional spheres. Academics and students delving into social, cultural, or health studies. Care providers desiring to refine their understanding and methodologies. Policy makers seeking insights for crafting comprehensive strategies. Activists aiming to drive positive change in global disability perspectives. Career path Disability Support Worker: £18,000 - £23,000 p.a. Inclusion Officer: £25,000 - £31,000 p.a. Rehabilitation Counsellor: £26,000 - £34,000 p.a. Special Needs Teacher: £24,000 - £38,000 p.a. Policy Analyst (Health & Social Care): £28,000 - £40,000 p.a. Researcher in Disability Studies: £27,000 - £35,000 p.a. Prerequisites This Exploring Disability Studies: Empowering Inclusivity does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Disability Studies Introduction to Disability Studies 00:20:00 Module 2: Social and Cultural Perspectives on Disability Social and Cultural Perspectives on Disability 00:25:00 Module 3: Disability and Society Disability and Society 00:24:00 Module 4: Health and Well-being for People with Disabilities Health and Well-being for People with Disabilities 00:20:00 Module 5: Disability and Intersectionality Disability and Intersectionality 00:21:00 Module 6: Disability and Global Perspectives Disability and Global Perspectives 00:24:00

Exploring Disability Studies: Empowering Inclusivity
Delivered Online On Demand2 hours 14 minutes
£10.99

Call Centre Training: Excelling in Customer Service and Communication

4.5(3)

By Studyhub UK

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Call Centre Training: Excelling in Customer Service and Communication
Delivered Online On Demand1 hour 56 minutes
£10.99

Strategic Direction And Leadership: Navigating Business Success

4.5(3)

By Studyhub UK

In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of 'Strategic Direction And Leadership: Navigating Business Success'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation. Learning Outcomes Understand the foundational principles of strategic direction and leadership. Analyse various leadership theories and determine the most appropriate style for different situations. Develop emotional intelligence to enhance decision-making and interpersonal relationships. Master techniques for conflict resolution, talent management, and effective negotiation. Recognise the importance of innovation and entrepreneurship in strategic leadership. Why buy this Strategic Direction And Leadership: Navigating Business Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Strategic Direction And Leadership: Navigating Business Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Strategic Direction And Leadership: Navigating Business Success course for? Individuals aspiring to ascend to leadership roles. Current leaders keen on refining their strategic and managerial abilities. Entrepreneurs aiming to foster innovation within their ventures. HR professionals keen on succession planning and talent management. Anyone passionate about understanding and implementing strategic direction in an organisation. Prerequisites This Strategic Direction And Leadership: Navigating Business Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Direction And Leadership: Navigating Business Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Strategic Manager: £60,000 - £85,000 Annually Chief Executive Officer (CEO): £70,000 - £150,000+ Annually Leadership Development Consultant: £45,000 - £70,000 Annually Talent Management Specialist: £40,000 - £60,000 Annually Organisational Development Specialist: £50,000 - £75,000 Annually Conflict Resolution Manager: £40,000 - £65,000 Annually Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Introduction to Strategic Direction and Leadership 00:16:00 Module 02: Different Leadership Theories and Styles Different Leadership Theories and Styles 00:13:00 Module 03: Leadership Skills and Competencies Leadership Skills and Competencies 00:16:00 Module 04: Leadership and Emotional Intelligence Leadership and Emotional Intelligence 00:18:00 Module 05: Collaborative Work A Leader's Role Collaborative Work A Leader's Role 00:20:00 Module 06: Motivating Employees Motivating Employees 00:15:00 Module 07: Talent Management Talent Management 00:21:00 Module 08: Leadership and Succession Planning Leadership and Succession Planning 00:15:00 Module 09: Conflict Management Techniques Conflict Management Techniques 00:07:00 Module 10: Fundamentals of Negotiation Process Fundamentals of Negotiation Process 00:10:00 Module 11: Strategic Innovation and Entrepreneurship Strategic Innovation and Entrepreneurship 00:11:00

Strategic Direction And Leadership: Navigating Business Success
Delivered Online On Demand2 hours 42 minutes
£10.99

Copywriting : Copywriting

By Training Tale

Do you want to learn the skills required to become a professional copywriter? Then you have come to the right place. By enrolling on our exclusive Copywriting course, you will learn how to become an excellent copywriter and the go-to person for various lucrative projects. This Copywriting course takes you on a step-by-step tour of the copywriter's role and covers all of the skills and knowledge you need to succeed in this field. Through this Copywriting course, you will quickly gain the skills you will need to make a name for yourself in the commercial writing marketplace. By the end of this Copywriting course, you can be confident that you will have a distinct advantage in practising professional copywriting and attracting satisfying assignments. While you will learn the fundamentals of writing, you will also know how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Learning Outcomes After completing this Copywriting course, the learner will be able to: Understand the basics of Copywriting. Know how to write Headlines to get attention. Know the tips and tricks for writing clear copy. Gain a solid understanding of the writing process. Know how to write print advertisements. Know how to write direct mail. Gain in-depth knowledge about writing brochures, catalogues, and other sales materials. ***Courses are included in this Copywriting Bundle Course Course 01: Copywriting : Copywriting Course 02: Level 5 Proofreading & Copy Editing Course 03: Level 5 Negotiation Skills Course ***Others Benefit include in this Copywriting Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Writing : Copywriting Course: Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: How to Write Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing ----------------------------------------- Assessment Method After completing each module of the Copywriting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Copywriting course is designed for those who want to be professional copywriters and want to engage in media writing. Requirements There are no specific requirements for this Copywriting course because it does not require any advanced knowledge or skills. Career path This Copywriting course is ideal for professional writers who want to pursue a career in copywriting or a related field. Certificates Certificate of completion Digital certificate - Included

Copywriting : Copywriting
Delivered Online On Demand11 hours
£12

Copywriting: Writing Commercials and Multimedia Presentations Course - CPD Accredited

By Training Tale

Copywriting: Copywriting Course Online Do you want to learn the skills required to become a professional copywriter? Then you have come to the right place. By enrolling on our exclusive Copywriting: Copywriting Course, you will learn how to become an excellent copywriter and the go-to person for various lucrative projects. This Copywriting: Copywriting Course takes you on a step-by-step tour of the copywriter's role and covers all of the skills and knowledge you need to succeed in this field. Through this Copywriting: Copywriting Course, you will quickly gain the skills you will need to make a name for yourself in the commercial writing marketplace. By the end of this Copywriting: Copywriting Course, you can be confident that you will have a distinct advantage in practicing professional copywriting and attracting satisfying assignments. While you will learn the fundamentals of writing, you will also know how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Special Offers of this Copywriting: Copywriting Course This Copywriting: Copywriting Course includes a FREE PDF Certificate. Lifetime access to this Copywriting: Copywriting Course Instant access to this Copywriting: Copywriting Course Get FREE Tutor Support from Monday to Friday in this Copywriting: Copywriting Course Main Course: Level 4 Copywriting Course Course Included Copywriting: Copywriting Course Course 01: Level 5 Report Writing Course Course 02: Level 5 Proofreading & Copy Editing Course 03: Level 5 Negotiation Skills Course Other benefits include in this Copywriting: Copywriting Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Copywriting: Copywriting Course] Copywriting: Copywriting Course Online Industry Experts Designed this Copywriting: Copywriting Course into 11 detailed modules. Course Curriculum of Copywriting: Copywriting Course Module 01: Introduction to Copywriting Module 02: Writing to Get Attention Module 03: Writing to Communicate Module 04: Writing to Sell Module 05: Getting Ready to Write Module 06: Writing Print Advertisements Module 07: Writing Direct Mail Module 08: Writing Brochures, Catalogues, and Other Sales Materials Module 09: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method of Copywriting Course After completing each module of the Copywriting: Copywriting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Copywriting Course After completing the MCQ/Assignment assessment for this Copywriting: Copywriting Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is designed for those who want to be professional copywriters and want to engage in media writing. It may also benefit proofreaders or those seeking a specific writing role. Requirements Copywriting: Copywriting Course Online Students who intend to enrol in this Copywriting: Copywriting Course must meet the following requirements: Copywriting: Good command of the English language. Copywriting: Must be vivacious and self-driven Copywriting: Basic computer knowledge. Copywriting: A minimum of 16 years of age is required Career path Copywriting: Copywriting Course Online This Copywriting: Copywriting Course is ideal for professional writers who want to pursue a career in copywriting or a related field. This is Copywriting: Copywriting Course likely to include the following roles and careers: Copywriter Content writer Copywriter Interns Freelance Writer Advertising Staff Certificates Certificate of completion Digital certificate - Included

Copywriting: Writing Commercials and Multimedia Presentations Course - CPD Accredited
Delivered Online On Demand25 hours
£12