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4141 Courses delivered Online

DevOps Engineer Program - IT Job Ready Program with Career Support & Money Back Guarantee

4.7(26)

By Academy for Health and Fitness

Start your career as a DevOps Engineer and earn upto £47,500/ Month Do you dream of being the ultimate programmer with six-figure earnings? With the global IT industry evolving at a breakneck speed, the demand for DevOps engineers, specialists in integrating and streamlining development and operations, is skyrocketing. According to a recent LinkedIn job survey, in the UK, the demand for DevOps engineers surged by a staggering 38% in 2022. This trend has resulted in an upsurge in average salary rates, with seasoned DevOps professionals earning up to £80,000 per year. Recognising this exponential growth, we are delighted to introduce our holistic DevOps Engineer Program. Comprising five in-depth courses, our program is meticulously designed to guide you through the nuances of this booming field, setting the foundation for your success in this rewarding career. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring DevOps Engineers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our DevOps Engineer Training Program today and start your journey to becoming a successful DevOps Engineer! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our DevOps Engineer Program: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in DevOps Engineering. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Software Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking DevOps Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Here are the courses we will provide once you enrol in the program: Course 01: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 02: Learn Web Development from Scratch Course 03: Learn to Code HTML, CSS, Javascript: Guide for Beginners Course 04: Bootstrap 4 Responsive Web Development Course 05: Start Your Career as Web Developer - Complete Training Course 06: Front-End Web Development Training for Everyone Course 07: Penetration Testing with OWASP ZAP: Mastery course Course 08: Ionic & Angular JS: Mobile and Web Development Course 09: Basic Jira and Confluence Course 10: Internet of Things Course 11: PHP Webforms for Everyone Course 12: Restful API Web Services with PHP and MySQL: Bootcamp Course 13: PHP for Beginners 2023 Guide: Develop an ECommerce Store Course 14: Modern PHP Web Development w/ MySQL, GitHub & Heroku Course 15: Azure Masterclass Course 16: Testing using SOAP UI Course 17: Learn Azure AD PowerShell for M365 Course 18: Bash Scripting, Linux and Shell Programming How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The DevOps EngineerProgram is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the DevOps Engineer Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 premium courses related to DevOps Engineer. These courses will teach you the knowledge and skills required to become a successful DevOps Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in DevOps Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in DevOps Engineering. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for IT professionals looking to upskill and transition into the DevOps field, including: Software Developers seeking to understand the end-to-end software development lifecycle. System Administrators wishing to learn more about automation and improving efficiency. IT Project Managers aspiring to enhance their team's collaboration and performance. Beginners who are interested in kickstarting their career in DevOps. Requirements No experience required. Just enrol & start learning. Career path Junior DevOps Engineer: £35,000 - £45,000 per annum DevOps Engineer: £50,000 - £75,000 per annum Senior DevOps Engineer: £80,000 - £100,000 per annum DevOps Consultant: £70,000 - £120,000 per annum DevOps Team Lead: £90,000 - £130,000 per annum Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

DevOps Engineer Program - IT Job Ready Program with Career Support & Money Back Guarantee
Delivered Online On Demand3 hours
£699

Working in Confined Spaces Training - Online Course

By i2Comply

Working in Confined Spaces Training - Online Course This Working in Confined Spaces course provides learners with the knowledge they need to identify confined spaces and makes them aware of the hazards and risks of working in a confined space. The law requires employers to take reasonable steps to safeguard the health and safety of all employees. One of these steps should be to raise awareness of the hazards of working in a confined space. This Working in Confined Space online training only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation. What are the learning outcomes for the Working in Confined Spaces course? At the end of the course you will be able to describe: Key legislation relating to confined spaces The two essential factors that determine if you are working in a confined space Examples of confined spaces The specific risks associated with confined spaces General hazards found in confined spaces How you can work safely and in accordance with the Confined Spaces Regulations 1997 The requirements of a Confined Space Risk Assessment What a permit-to-work system is and when this is required The use of Personal Protective Equipment and Respiratory Equipment Emergency Procedures Confined Spaces and the Law The first topic outlines UK law that aims to protect workers' health and safety. You will learn about the definition of a confined space and when the regulations apply. The topic also covers the atmospheric and physical hazards associated with confined spaces. Types of Confined Space The second topic describes several types of confined spaces. You will learn about when a change of conditions can cause a space to become subject to the regulations and when a space might temporarily be subject to the regulations. The Specified Risks The third topic is about specific risks. You will learn about flammable substances and oxygen enrichment, excessive heat and toxic gases. The topic covers oxygen deficiency, liquids and solid materials which can flow. General Hazards Topic 4 is about general hazards that you might encounter in confined spaces. You will learn about regulations that address specific common hazards. The topic covers the risk of collapse in excavation work, the hazard posed by poor illumination and hot work hazards. You will also learn about the need to be alert to stress and fatigue. Duties Under the Regulations Topic 5 outlines who is responsible for complying with the regulations. It explains how to identify confined spaces and the confined space risk assessment. It also covers the duties and responsibilities of employees. Confined Space Risk Assessments Topic 6 identifies who should carry out a confined space risk assessment. You will learn about risk assessment priorities and measures you can take to avoid working in confined spaces. Safe Systems of Work Topic 7 explains what a safe system of work is and describes HSE guidance for safe systems. You will learn about eight key elements of a safe system of work and when a permit-to-work system is required. PPE and RPE Topic 8 is about PPE. You will learn about why the PPE and RPE is a last resort, and about your duty to use any PPE provided. The topic covers the risk of heat stress when wearing PPE. Emergency Arrangements The final topic is about emergency arrangements. It covers communications, the capability of rescuers and rescue and resuscitation equipment. You will also learn about when other processes must be shut down and the need to liaise with local emergency services.

Working in Confined Spaces Training - Online Course
Delivered Online On Demand
£15

Mastering Critical Conversations

By IIL Europe Ltd

This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.

Mastering Critical Conversations
Delivered Online On Demand30 minutes
£350

Alteryx Advanced

By Packt

This advanced course created by data analysts who use Alteryx daily while working with their clients teaches data cleansing and manipulation, working in databases, apps, and macros, and breaks down Alteryx's latest product, Alteryx Intelligence Suite, which includes ML tools that introduce individuals to the world of AI

Alteryx Advanced
Delivered Online On Demand4 hours 3 minutes
£74.99

British English Pronunciation

5.0(1)

By LearnDrive UK

The purpose of this course is to assist you in improving your British English pronunciation so that you can become an expert speaker of English.

British English Pronunciation
Delivered Online On Demand1 hour
£5

Office Manager

4.7(160)

By Janets

The Office Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Manager consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:16:00 Module 03: Communication Skills Communication Skills 00:25:00 Module 04: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:25:00 Module 05: Organisational Skills Organisational Skills 01:16:00 Module 06: Conflict Management Conflict Management 00:15:00 Module 07: Stress Management Stress Management 00:17:00 Module 08: Time Management Time Management 00:38:00 Module 09: Professional Conduct and Ethics Professional Conduct and Ethics 00:08:00 Mock Exam Mock Exam - Office Manager 00:20:00 Final Exam Final Exam - Office Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Office Manager
Delivered Online On Demand5 hours 35 minutes
£25

Business Studies for Transport Manager

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Business Studies for Transport Manager Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Business Studies for Transport Manager Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Business Studies for Transport Manager bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Business Studies for Transport Manager Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Business Studies for Transport Manager Career Bundle: Course 01: Transport Manager: Successful Transport Management Course 02: Certificate in Business Studies Course 03: Business Strategy Planning Masterclass Course 04: Business Management and Finance Course Course 05: Business Development Fundamentals: Lean Strategies for Business Course 06: Business Performance Management Course 07: Transport Planning Course 08: Import/Export Course 09: Supply Chain Management Course 10: Quality Management Course 11: Stakeholder Management Course 12: Financial Management Course 13: Warehouse Management Course 14: Inventory Management Course 15: Material Management Course 16: Delivery Manager Course 17: Forklift Training Course 18: Freight Consultant Master Class Course 19: Rail Training Essentials Course 20: Certificate in Purchasing and Procurement Course 21: Operations Management: Enterprise Resource Planning Course 22: Management Skills for New Managers Course 23: Operations Management Course 24: Driver Safety Awareness Certificate - CPD Certified Course 25: Car Mechanic and Repair Training Course 26: Online Workplace First Aid Level 3 Course Course 27: Warehouse Safety Course 28: Manual Handling Training Course 29: Working in Confined Spaces Course 30: Workplace Stress Management With Business Studies for Transport Manager, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Business Studies for Transport Manager today and take the first step towards achieving your goals and dreams. Why buy this Business Studies for Transport Manager? Free CPD Accredited Certificate upon completion of Business Studies for Transport Manager Get a free student ID card with Business Studies for Transport Manager Lifetime access to the Business Studies for Transport Manager course materials Get instant access to this Business Studies for Transport Manager course Learn Business Studies for Transport Manager from anywhere in the world 24/7 tutor support with the Business Studies for Transport Manager course. Start your learning journey straightaway with our Business Studies for Transport Manager Training! Business Studies for Transport Manager premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Business Studies for Transport Manager is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Business Studies for Transport Manager course. After passing the Business Studies for Transport Manager exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Studies for Transport Manager course is ideal for: Students seeking mastery in Business Studies for Transport Manager Professionals seeking to enhance Business Studies for Transport Manager skills Individuals looking for a Business Studies for Transport Manager-related career. Anyone passionate about Business Studies for Transport Manager Requirements This Business Studies for Transport Manager doesn't require prior experience and is suitable for diverse learners. Career path This Business Studies for Transport Manager bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Business Studies for Transport Manager
Delivered Online On Demand7 days
£209

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Mindfulness Meditation for Active Living

By Course Cloud

If you want to unfold the centuries-old spiritual traditions for improved well-being of the body, mind and spirit, our Mindfulness Meditation for Active Living course is something you should be looking at. Mindfulness Meditation for Active Living is one of our best-selling courses that is helping tons of learners out there. It is suitable for anyone who wants to live a balanced life. If you are someone who wants to resolve anxiety, depression, stress and interpersonal conflicts in adults and children, then you should seriously consider this Mindfulness Meditation for Active Living course.  Designed by industry experts, the Mindfulness Meditation for Active Living course will help you learn how to provide services to your family, friends and clients like a professional.  Moreover, our experienced tutors will also help you throughout the comprehensive syllabus of this course and answer all your queries through email. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field. Our certification is something you can showcase to your potential employers and get an edge in the job market. Your certificate can be validated on our website at any time letting you appear as a strong candidate for any relevant job. Our Mindfulness Meditation for Active Living is packed with 10 modules and takes 1 hour, 38 minutes to study.  You will be able to study this course at your own pace, from anywhere and at any time.

Mindfulness Meditation for Active Living
Delivered Online On Demand
£25

Level 5 Mental Health First Aid Certification at QLS

4.5(3)

By Studyhub UK

Embark on a journey of empathy and understanding with our comprehensive 'Mental Health First Aid Certification' course. In a world where mental health is paramount, this course is your beacon, offering not just knowledge but the tools to make a difference. From unraveling the intricacies of various psychiatric disorders to exploring the vital connection between mental health and the workplace, each module is a step toward building a healthier and more compassionate community. Discover the art of approaching and reacting to people in mental health crisis, equipping yourself with the skills to provide essential aid. Our creatively crafted course goes beyond traditional learning, fostering a compassionate mindset that is at the heart of effective mental health support. Enroll now to become a certified Mental Health First Aider, making a positive impact on individuals and society as a whole. Learning Outcomes Develop a deep understanding of various psychiatric disorders. Acquire the skills to provide effective Mental Health First Aid. Recognize and respond to stress, anxiety, and mood disorders. Understand the impact of mental health on childhood and adolescence. Explore the correlation between mental health and the workplace. Why choose this Level 5 Mental Health First Aid Certification at QLS? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Mental Health First Aid Certification at QLS for? Individuals passionate about mental health advocacy. HR professionals aiming to create a supportive workplace environment. Teachers and educators seeking tools to address mental health in schools. Community leaders fostering mental health awareness. Anyone interested in making a positive impact on mental health. Career path Mental Health Advocate: £25,000 - £35,000 Wellbeing Coordinator: £28,000 - £40,000 School Mental Health Facilitator: £30,000 - £45,000 Community Outreach Specialist: £32,000 - £50,000 Mental Health First Aid Trainer: £35,000 - £55,000 Workplace Wellbeing Consultant: £40,000 - £60,000 Prerequisites This Level 5 Mental Health First Aid Certification at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Mental Health First Aid Certification at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Mental Health Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia Schizophrenia 00:25:00 Module 6: Personality Disorders Personality Disorders 00:36:00 Module 7: Mood Disorders Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders Eating and Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis Approach And React To People In Mental Health Crisis 00:27:00 Recommended Materials Workbook - Mental Health First Aid 00:00:00 Assignment Assignment - Level 5 Mental Health First Aid Certification at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Level 5 Mental Health First Aid Certification at QLS
Delivered Online On Demand5 hours 21 minutes
£10.99