39510 Courses delivered Online

Start your career as an ENTRY LEVEL-Software Developer and earn upto £25,000/ Month Looking to step into the fast-paced world of IT support? In the UK alone, IT job postings surged by a whopping 55% in 2022, evidencing the thriving demand for IT professionals. In such a dynamic job market, our Software Development online course serves as your launchpad, opening doors to myriad opportunities. Be it your first step into the IT realm or an upgrade to your current skills, we offer unparalleled support, ensuring you're career-ready by the time you complete our Software Development Training. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Software Developers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Software Development Training Program today and start your journey to becoming a successful Software Developer! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Our Software Development Job Ready Program? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Software Development Training: One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Software Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Software Developers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee. Here are the courses we will provide once you enrol in the Software Development program: Course 01: Microsoft Azure Cloud Concepts Course 02: Google Cloud for Beginners Course 03: Azure Administrator Essentials Course 04: AWS Certified Database Specialty Exam Preparation (DBS-C01) Course 05: Easy to Advanced Data Structures Course 06: Graph Theory Algorithms Course 07: Linux Security and Hardening Course 08: Linux Shell Scripting Course 09: Bash Scripting, Linux and Shell Programming Course 10: C Programming on Linux Course 11: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 12: JavaScript Advanced Training Course 13: Hands-On JavaScript Project - Bank Customer Page Course 14: JavaScript Project Development - Creating Web Apps Course 15: How To Startup Your Own SaaS (Software As a Service) Company (SaaS Evolution) Course 16: Web Application Penetration Testing Course Course 17: CSS - Responsive Design How Can We Offer Software Development Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. Software Development Career Track The Software Development Training Program is completed in 9 easy steps: Step 1: Enrol in the Software Development Programme Begin your exciting journey with us by enrolling in the Software Development Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 17 premium courses related to Software Development. These Software Development courses will teach you the knowledge and skills required to become a successful Software Developer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled in the Software Development Course, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the Software Development Course Bundle, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the IT industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills in Software Development to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in software development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. Enrol today, and let's get started! Your path to a successful career in software development begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Software Development Career Track This Software Development Training program is ideal for: Aspiring IT Helpdesk Support seeking comprehensive training and industry-specific career guidance. Individuals looking to transition into a tech-based role and require personalised mentorship. Graduates wanting to enhance their employability with tailored CV building and interview preparation. Tech enthusiasts desiring to leverage industry connections for job opportunities in software development. Software Development Requirements Software Development Career Track No experience is required to enrol on Software Development Training. Just enrol in Software Development training & start learning. Enrol today, and let's get started! Your path to a successful career in software development begins with us. Career path Software Development Career Track Upon completing our Software Development program, you will be prepared to seek various positions in software development across the UK, such as software engineer, web developer, mobile app developer, database administrator, software tester, or software project manager and much more. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Managing Successful Programmes (MSP®) 5th Edition Foundation: On-Demand MSP® certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context. The MSP® 5th Edition Foundation course is a 3-day training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS. What You Will Learn At the end of this course, participants will be able to: Understand key concepts relating to programmes and MSP Understand how the MSP principles underpin the MSP framework Understand the MSP themes and how they are applied throughout the programme Understand the MSP processes and how they are carried out throughout the programme Key Concepts of MSP Programmes Three Lenses of MSP Principles Themes and Governance Organization Organization Theme Organization Structure Individual Roles Stakeholder Management Design Design Theme Benefits Risk Identification and Prioritization Target Operating Model Documents and Key Roles Justification Justification Theme Business Case Financial Planning Documents and Key Roles Structure Structure Theme Delivery Planning Dependencies Benefits Realization Plan Resourcing Documents and Key Roles Knowledge Knowledge Theme Knowledge Management Information Management Document and Key Roles Assurance Assurance Theme Assurance at Multiple Levels Assurance Planning Document and Key Roles Decisions Decisions Theme Issue Resolution Risk Response Data Gathering and Reporting Options and Analysis Document and Key Roles MSP Processes Identify the Programme Design the Outcomes Plan Progressive Delivery Deliver the Capabilities Embed the Outcomes Evaluate New Information Close the Programme

The course enables the learner to identify, analyse, and strategise the internal forces of the business environment. After the successful completion of this lecture, you will be able to understand the following: Understanding Business Environment. Business Environment Dynamics. The fundamental dynamics of External Business Environment. External Business Environment Analysis Tools. The course enables the learner to identify, analyse, and strategise the internal forces of the business environment. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the External Business Environment Dynamics Self-paced pre-recorded learning content on this topic. QUIZ - Understanding the External Business Environment Dynamics - New SCORM Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Earn 35 PDUs or contact hours toward your Project Management education for certification with PMI®. Become PMP® certified today!

Professional Certificate in Understanding Plagiarism and Referencing aims to equip the learner with a comprehensive guide on summarising, rephrasing and utilizing the published work in your writing using the Harvard referencing style while avoiding plagiarism. Learning Outcomes After the successful completion of the course, the student will be able to understand: The concepts of Referencing and Plagiarism and Steps to Avoid It. Strategies to Effectively Paraphrase and Summarize information from different Sources. Implications of Plagiarism and Academic Dishonesty. Tools for Detecting Potential Plagiarism. The concept of Citation and Referencing. Difference between Common Knowledge, Original Ideas. Different Citation Styles and Guidelines. Harvard Formats for Referencing. Tools for Adding References. Understanding Plagiarism and referencing Self-paced pre-recorded learning content on this topic. UNDERSTANDING PLAGIARISM AND REFERENCING Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and get updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Professional researcher, PhD student/Scholor Research Assistant Research report writer Research Supervisor Proof Reading Professionals Research and Development Roles Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Furniture design face to face training customised and bespoke.

This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive overview of managing human resources, employment conditions, and service quality in the tourism sector. Participants will explore various dimensions of consumer behavior, the holiday decision-making process, and insights into consumer decision-making models within the tourism industry. After the successful completion of the course, you will be able to learn about the following: The concept of managing human resource in tourism. The concept of human resources in tourism, hospitality and events. The concept of employment and working conditions in tourism. The concept of human resources and service quality. The various dimensions of consumer behaviour in tourism. The holiday decision making process in tourism. The consumer decision making model. The various holiday behaviour insight.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism offers a comprehensive understanding of managing human resources in tourism, covering concepts in hospitality and events. Participants will delve into the intricacies of employment conditions, emphasizing the link between human resources and service quality. The course explores the multifaceted dimensions of consumer behavior in tourism, unraveling the holiday decision-making process and providing insights into consumer decision-making models.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive exploration of critical aspects in the tourism sector. Participants will gain insights into managing human resources, understanding employment conditions, and enhancing service quality. The course goes further to dissect various dimensions of consumer behavior in tourism, shedding light on the intricacies of the holiday decision-making process and offering valuable insights into consumer decision-making models. By the end of the course, participants will possess a profound understanding of the factors shaping consumer attitudes and behaviors, enabling them to make informed decisions within the dynamic tourism landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Attitude and Behaviour in Tourism Self-paced pre-recorded learning content on this topic. Consumer Attitude And Behaviour In Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Managers and Executives Human Resource Professionals in Tourism Hospitality and Events Industry Personnel Marketing and Sales Specialists Customer Service Representatives Travel Agency Owners and Staff Academic Researchers in Tourism Tourism Policy Analysts Destination Management Professionals Service Quality Improvement Teams Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Taking Your Book To School® Walkie-talkie Style! Access to me for a full day, 9–5, to move your book closer to school. So, you’ve written a children's book and now you’re trying to get it from your shelf to the classroom and into the hands of children … Now what? You know that schools are the gatekeepers of your target market: children and their families and you know that teachers and school visits should be on your radar. How do you get in, though?

Feeling Stuck in Your Career? The HR Management: Office Administration & Talent Management Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the HR Management, Office Administration & Talent Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With HR Management: Office Administration & Talent Management Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The HR Management, Office Administration & Talent Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the HR Management: Office Administration & Talent Management bundle on your job life and career growth! This HR Management: Office Administration & Talent Management Bundle Comprises the Following CPD Accredited Courses: Course 01: Office Administration Course 02: Complete Guide to HR System Course 03: HR - Human Resource Administrator Training Course 04: Talent Management Level 3 Course 05: Resourcing and Managing Talent Course Course 06: Workplace Productivity Training Course 07: Team Management Course 08: HR Management Level 3 Course 09: Talent Management & Employee RetentionTechniques Course 10: Key Performance Indicators Professional Course 11: Paralegal Training Course 12: Stakeholder Management Course 13: Deliver Customer Service in a Business Environment Course 14: Organisation & People Management Course 15: Equality, Diversity and Discrimination Course 16: Cross-Cultural Awareness Training Course 17: Conflict Resolution Course 18: Corporate Risk And Crisis Management - Online Course Course 19: Communicate and Work With People From Other Culture Course 20: Compliance & Business Risk Management Course 21: Internal Audit Skills Diploma Course 22: UK Tax Accounting Course 23: Business Law & Commercial Law Course 24: Diversity Training - Online Course Course 25: Quality Management Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online HR Management: Office Administration & Talent Management Bundle, you will gain the following: CPD QS Accredited Proficiency with this HR Management, Office Administration & Talent Management Bundle After successfully completing the HR Management, Office Administration & Talent Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this HR Management, Office Administration & Talent Management Bundle The online test with immediate results You can study and complete the HR Management, Office Administration & Talent Management bundle at your own pace. Study for the HR Management, Office Administration & Talent Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The HR Management: Office Administration & Talent Management bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the HR Management, Office Administration & Talent Management bundle, a comprehensive, complete collection of 30 courses. Each course in the HR Management, Office Administration & Talent Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the HR Management, Office Administration & Talent Management bundle offers the flexibility and convenience to learn at your own pace. Make the HR Management, Office Administration, & Talent Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management: Office Administration & Talent Managementis perfect for: Expand your knowledge and skillset for a fulfilling career with the HR Management, Office Administration & Talent Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the HR Management, Office Administration & Talent Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the HR Management, Office Administration & Talent Management bundle. Learn on your schedule, in the comfort of your home - the HR Management, Office Administration & Talent Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the HR Management, Office Administration & Talent Management bundle. Certificates CPD Certificates Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Adobe Graphics Design Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Adobe Graphics Design Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Adobe Graphics Design Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Adobe Graphics Design Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Adobe Graphics Design Level 5 Diploma Career Bundle: Course 01: Adobe Graphics Design Level 5 Diploma Course 02: Create Videos, Motion Graphics and Animation Course 03: Graphic Design Using Canva Course 04: After Effects for Graphic Design Course 05: Photo Manipulation: Graphic Design Training Course 06: Typography for Designers Course 07: Adobe Illustrator Course 08: Learn to Make Vector Art in Adobe Illustrator Course 09: Flat Design Techniques in Adobe Illustrator Course 10: How To Edit Your First Photo in Adobe Photoshop CC Course 11: Shading in Adobe Photoshop Course 12: Adobe Lightroom CC Course 13: Learn 2D Animation with Adobe Animate Course 14: Learn to Animate Sci-fi Vector Arts Using Adobe After Effects CC Course 15: Build Animations with Adobe After Effects Course 16: Comic Book Animation in After Effects Course 17: Collision Intro Animation in After Effects Course 18: Make Super Hero Effects with Adobe Premier Pro and After Effects Course 19: Adobe After Effect: Gradient Animation Course 20: Adobe After Effects: Learn to Use Shape Tools Course 21: Learn 2D Animation with Adobe Animate Course 22: Web Design with Adobe XD Course 23: WebGL 2D/3D Programming and Graphics Rendering For The Web Course 24: Adobe Premiere Pro CC Course 25: Basic Audio Editing Training With Audacity With Adobe Graphics Design Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Adobe Graphics Design Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Adobe Graphics Design Level 5 Diploma? Free CPD Accredited Certificate upon completion of Adobe Graphics Design Level 5 Diploma Get a free student ID card with Adobe Graphics Design Level 5 Diploma Lifetime access to the Adobe Graphics Design Level 5 Diploma course materials Get instant access to this Adobe Graphics Design Level 5 Diploma course Learn Adobe Graphics Design Level 5 Diploma from anywhere in the world 24/7 tutor support with the Adobe Graphics Design Level 5 Diploma course. Start your learning journey straightaway with our Adobe Graphics Design Level 5 Diploma Training! Adobe Graphics Design Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Adobe Graphics Design Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Adobe Graphics Design Level 5 Diploma course. After passing the Adobe Graphics Design Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Adobe Graphics Design Level 5 Diploma course is ideal for: Students seeking mastery in Adobe Graphics Design Professionals seeking to enhance Adobe Graphics Design skills Individuals looking for an Adobe Graphics Design-related career. Anyone passionate about Adobe Graphics Design Requirements This Adobe Graphics Design Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Adobe Graphics Design Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.