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Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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If you're a business owner who wishes to learn more about taxes so that you can become more knowledgeable, this is the tax administration course for you! This course goes over several important tax-related topics, including credits and deductions. After this tax administration course, you will be able to: Save money while filing your taxes. Take a tax return's taxable income to a lower level Increase wealth more quickly by reducing taxes. Lessen stress by finishing tax calculations This course starts with the basics of Tax and gradually progresses towards advanced topics. Therefore, each lesson of this Tax is intuitive and easy to understand. Here are the 6 Courses included in this Tax Course Bundle: Course 01: Tax Course 02: Essentials of UK VAT Course 03: Introduction to Accounting Course 04: Making Budget & Forecast Course 05: Bookkeeping for Business Accounting Course 06: Xero Accounting and Bookkeeping Online Reality Check: Many students claim that even though it is shorter than other courses they have taken, it has taught them considerably more. In addition, this tax administration course is just as good as many other offline courses that were 50 to 60 times more expensive. As a result, taking this outstanding course is highly recommended by everyone. Key Highlights for the Tax Administration Course: Accredited CPD Course Unlimited Retake Exam & Tutor Support 100% Learning Satisfaction Guaranteed Easy Access to Course Materials Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Learn about tax-related topics now and get ahead of the competition. So take advantage of the opportunity and enrol in this course right away! Along with the Tax courses, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy accessibility to the Course materials A 100% learning satisfaction guarantee with your Tax Course You will have access to an extensive and in-depth body of knowledge when you enrol in this tax administration course, with modules all loaded to the brim, condensed from years of experience and practice into just hours of high-quality instruction. Curriculum Breakdown: Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamental of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Value Added Tax Module 09: Corporation Tax Module 10: Capital Gain Tax Module 11: Inheritance Tax Module 12: Import and Export Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Career as a Tax Accountant in the UK Additionally, you will receive additional informative modules from bonus courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This tax administration course is particularly effective for- Entrepreneurs Founders of businesses Accounting or finance job holder or student Anyone who wants to learn more about taxes Requirements Learners seeking to enrol in the Tax Administration course should meet the following requirements: Basic knowledge of the English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or on digital platform Stable Internet or Data connection in your learning devices Career path The tax administration course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to tax, such as: Accountant Administrator Analyst Assistant Consultant Explore each of the roles available and how you can start your career in tax administration. Certificates 6 CPD accredited PDF certificate for Free. Digital certificate - Included

Level 5 QLS Diploma | FREE QLS Endorsed Certificate | Free 10 CPD Courses & PDF Certificates | Lifetime Access

Level 5 QLS Diploma | FREE QLS Hard Copy Certificate | FREE 11 CPD Courses & PDF Certificates | Lifetime Access

Level 5 QLS Diploma | Free 9 CPD Courses | FREE QLS Endorsed Hard Copy Certificate & PDF Certificates | Tutor Support