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Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Report Authors Overview Create query models Create reports based on query relationships Introduction to dimensional data Introduction to dimensional data in reports Dimensional report context Focus your dimensional data Calculations and dimensional functions Create advanced dynamic reports This offering teaches Professional Report Authors about advanced report building techniques using relational data models, dimensional data, and ways of enhancing, customizing, managing, and distributing professional reports. The course builds on topics presented in the Fundamentals course. Activities will illustrate and reinforce key concepts during this learning activity. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Data deck Use Master detail relationships with Decks Optimize Active Reports Create an Active Report with new visualizations

The Diploma in Logistics and Supply Chain Management Level 3 is designed for them who already completed Level 1&2 or have equivalent knowledge. The course is designed to provide a broad base of knowledge and skills in logistic and supply chain management applicable for career development or for further study of relevant discipline at undergraduate level. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Logistics and Supply Chain Management Level 3 is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Overview of Level 3 Diploma in Health & Social Care If you are thinking about a career in Healthcare, you have the right mindset. In the UK, professionals in the health and social care sector enjoy the fulfilment of making a difference in people's lives but also benefit from competitive salaries. Our Level 3 Diploma in Health & Social Care provides a comprehensive understanding of the field and is designed to enhance your career prospects. Care Assistants and Healthcare Assistants can earn between £22,000 to £30,000 annually, while specialised roles like Social Workers may earn between £28,000 and £38,000. This sector offers both financial stability and significant growth potential. In this Level 3 Diploma in Health & Social Care, you'll learn about the fundamentals of health and social care. You will also learn effective communication tailored for care settings, understand the rights and responsibilities of healthcare workers, and explore the roles of caregivers and healthcare professionals. The course also covers promoting equality, diversity, and rights in care, understanding legal and ethical aspects of healthcare, safeguarding vulnerable individuals, risk management in health and social care and much more. By taking this course, you'll improve your job prospects and be equipped to make a real difference in the lives of others. The curriculum ensures that upon completion, you will be an attractive candidate for various roles in this sector and a more effective, empathetic, and informed professional. So what are you waiting for? Enrol today and start your success journey! Fast-Track Your Learning: Watch the Course Trailer Get a Quick Look at The Course Content: This Level 3 Diploma in Health & Social Care Course will help you to learn: Fundamentals of Health and Social Care, including core responsibilities and ethics. Effective Communication skills tailored for health and social care settings. Understanding and upholding the Rights and Responsibilities in care environments. The Role and Skills of a Caregiver and Healthcare Professional. Promoting Equality, Diversity, and Rights in Health and Social Care. Principles and Policies governing Health and Social Care work. Legal and Professional Standards of Practice in Health Care, in two comprehensive parts. Techniques for Safeguarding Vulnerable Individuals. Comprehensive knowledge of Health and Safety Responsibilities. Effective Risk Management strategies in Health and Social Care. Preparation for real-world scenarios through Mock and Final Exams. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement   Certificate of Completion - Digital/PDF Certificate After completing the Level 3 Diploma in Health & Social Care course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals aspiring to enter the health and social care sector. Existing care workers seeking formal qualifications. Nurses and healthcare assistants aiming for career advancement. Support workers in residential or community settings. Anyone interested in understanding the complexities of health and social care. Requirements You don't need any educational qualification or experience to enrol in the Level 3 Diploma in Health & Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path This Level 3 Diploma in Health & Social Care isn't just an investment in your education; it's a step towards a rewarding and impactful career where you make a difference every day. Some potential career paths are: Care Assistant: £20,000 - £30,000 annually Healthcare Assistant: £22,000 - £32,000 annually Support Worker: £22,000 - £30,000 annually Senior Care Worker: £25,000 - £35,000 annually Nursing Assistant: £24,000 - £35,000 annually Residential Care Home Manager: £28,000 - £40,000 annually Level 3 Diploma in Health & Social Care FAQs Q: What is health care and social care? Healthcare is more easily understood. It is the care that professionals or pharmaceutical companies provide for well-defined illnesses, injuries, or diseases or to prevent such conditions. It also includes care for pregnant women, who may be healthy and may have healthy fetuses but need facilitation to give birth. Social care addresses a wide range of needs beyond healthcare, although the two are interrelated. It helps individuals better adapt to a social and family environment. The term and its boundaries need to be more well-defined. Q. What is level 3 of health and social care? A level 3 Health and social care qualification is equivalent to A-levels. It is usually done as a BTEC (however, if you're 19+, it's usually an NVQ or an Access course). You do one year for a Subsidiary Diploma, and after completing the second year, you get an Extended Diploma worth three A-levels. It's basically the go-to qualification if you want to go to university to study Nursing, midwifery, SALT (speech and Language), OT (occupational therapist), social work, etc. However, because it is so broad in modules you learn, you can work in some areas of schools. Q. Why do you want to study health and social care? Health and social care is an amazing learning field where you will learn how issues like mental health, poverty and the use of recreational drugs impact individuals. You will also learn different aspects of this arena.  You will learn- - Fundamentals of Health and Social Care. - Effective Communication skills tailored for health and social care. - Understanding and upholding the Rights and Responsibilities in care environments. - The Role and Skills of a Caregiver and Healthcare Professional. - Promoting Equality, Diversity, and Rights in Health and Social Care. - Principles and Policies governing Health and Social Care work. - Effective Risk Management Strategies in Health and Social Care. Q. What's the best career choice for health and social care? The best career choices in health and social care include:   - Nursing: Providing direct patient care and working in diverse healthcare settings. - Medicine: Diagnosing, treating illnesses, and leading healthcare teams. - Allied Health Professions: Specialised assessments and therapeutic interventions in physiotherapy, occupational therapy, and radiography. - Social Work: Supporting individuals and families facing challenging circumstances. - Counselling and Psychotherapy: Helping individuals navigate mental health challenges and providing therapy. - Public Health: Improving population health, developing policies, and promoting disease prevention. - Health Administration and Management: Overseeing healthcare facilities and ensuring efficient delivery of services. - Caregiving and Support Roles: Directly providing care and support to needy individuals. Q. What do you do for health and social care GCSE? To make an outstanding result, you have to cover these topics - - Personal Development and Relationships - Health, Social Care and Early Years Provision - Health and Wellbeing - Health, Social Care and Early Years in Practice Q. What is RQF Health and Social Care? The RQF Health and Social Care or RFQ Level 2 Diploma in Health & Social Care is a suitable qualification for those who are just starting employment in the social care industry or those who are already working as a social care assistant/worker. Q. Why I will study NVQ Health and Social Care? The NVQ Health and Social Care or Level 2/ Level 3/ Level/ Level 5 NVQ Health and social care programme will help you reach your fullest potential and make a more significant impact on the lives of the most vulnerable community members. You will look at equality and diversity, growth, and development, as well as the role of safeguarding and protection in health and social care.  How Do Our Online Courses Work? Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 1: Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care (Part - 2) Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00

This IT Security Basics course provides a scientific approach to safeguarding information, delving into the core principles that protect our digital infrastructure. Equip yourself with the knowledge to defend against cyber threats and secure sensitive data.

Duration 1 Days 6 CPD hours This course is intended for Cybersecurity Essentials provides foundational knowledge in cybersecurity and is recommended for all non-technical professionals who wish to develop an understanding of cyber safety. Overview After completing this course, students will be able to: Identify and reduce human errors that put organizations at risk for a cyber-attacks. Define Ransomware, Phishing, and Data Breaches to understand the differences. Identify the motives of hackers. Assess how data breaches occur. Develop a plan on how to protect accounts and privacy. Create a strong and secure password. Work in a secure manner while using remote Wi-Fi access. Safely use Virtual Private Networks (VPN). Identify vulnerabilities in home networks to keep them secure. Identity different social engineering techniques e.g. phishing, vishing. Detect social engineering attempts and prevent potential breaches. Prevent hackers from accessing a Mobile phone. Cybersecurity Essentials was developed using unparalleled learning methodology that prepares cadets for the Israeli Cyber and Intelligence Unit. It is designed to tackle human error by helping develop an advanced understanding and skills to protect individuals and organizations against the most common cyber threats. INTRODUCTION TO CYBERSECURITY Introduction to the world of cybersecurity; basic terminology, and why cybersecurity is so important. Review of famous cyber-attacks. ACCOUNTS & CREDENTIALS SECURITY One of the most common elements linking cyber-attacks is compromised or weak credentials. Learn different ways hackers can acquire passwords, and what to do when accounts have been compromised. How to prevent such attacks including best protection methods and password management and introduction to tools for testing and creating strong passwords. REMOTE SECURITY: WI-FI & VPN Evaluate main risks that arise when using public and non-protected Wi-Fi networks. Differentiate between private and public Wi-Fi networks, define what a VPN is and how to use it, and how to browse safely in remote environments. SOCIAL ENGINEERING How hackers take advantage of ?human-based vulnerabilities?. Define social engineering and the different types of attacks that can leverage social engineering, such as phishing or vishing. Learn how to detect social engineering attempts and prevent future breaches. MOBILE SECURITY Minimize the risk of an attack on mobile device and understand basic security principles for mobile applications. Learn how to protect photos, browsing history, text messages, and confidential business information such as emails, documents, access permission and more. Additional course details: Nexus Humans Cybersecurity Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cybersecurity Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Developers, Functional Testers, Test Automation Specialists, Performance Specialists, Environment and Data Specialists, Security Specialists Prerequisites for taking part in the workshop: It is recommended that participants should have completed the ISTQB© Certified Tester Foundation Level certification, or have attended the workshop. Overview Defined tasks need to be structured according to the technical requirements and the internal structure of the system needs to be analysed in detail in order to achieve the expected level of quality and detect errors during development. The ISTQB© Advanced Level Technical Test Analyst certification will teach you on the basis of the current ISTQB© Advanced Level syllabus. The various procedures, techniques and tools for non-functional system testing will be explained, and you will then be in a position to apply these in your future work as a Technical Test Analyst. The three-day certification will be followed by a two-hour examination. During the workshop, our experienced trainers will fully prepare you for the ISTQB© Advanced Level Technical Test Analyst examination. Following on from the ISTQB© Certified Tester Foundation Level training, this workshop covers the increasing technical challenges faced by system testing in particular. Topic 1 Tasks of a Technical Test Analyst in risk-based testing Topic 2 Structure-based testing: Simple condition test, condition/decision test, modified condition/decision test, multiple condition test, path test, API test, selection of structure-based procedures Topic 3 Analytical testing methods: static analysis (control flow analysis, data flow analysis, improved maintainability/adaptability with static analysis, call graphs), dynamic analysis (detection of memory leaks/?rogue? pointers, analysis of system performance) Topic 4 Quality features in technical tests (ISO 25000 standard): Planning aspects of technical testing, security testing, reliability testing, performance testing, resource usage, maintainability testing, portability testing Topic 5 Review checklists (architecture and code reviews) Topic 6 Testing tools and automation, tool integration, test automation projects, specific testing tools Topic 7 Practical exercises on all core topics Notes In order to take the examination, you must show at least 18 months? practical experience as a tester and be certified at ISTQB© Foundation Level. Confirmation from your employer or from your reference customers are accepted as proof of practical experience. Additional course details: Nexus Humans ISTQB Certified Tester, Advanced Level - Technical Test Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Certified Tester, Advanced Level - Technical Test Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The need for key staff to have commercial skills is paramount, as the public sector is increasingly opened up as a commercial market, in which organisations compete against each other and the private sector for contracts. Generating additional income and being commercially aware is vital for this to be a success, and is what many public sector organisations are looking to do. This programme will help you: See commercial awareness as not just another skill-set, but as a different mind-set Use a variety of tried-and-tested commercial, analytical decision-making techniques and tools Define your commercial objectives Develop a strategic focus Start looking at service clients as market segments Analyse, in a competitive context, your service offering Plan a commercial strategy, prepare for its implementation and see it through to execution 1 What is commercial thinking? Understand what it means to be a commercial thinker Identifying commercial opportunities often involves not only a different skill set but also a different mindset; looking at the services that you provide 2 Defining strategic commercial objectives Defining your key commercial objectives Prioritising your strategic objectives Two key strategic planning tools:Resource and Competency MatrixPESTLE How to apply these tools to your particular situation 3 Developing a strategic focus Decision-making on how to compete in the markets identified by your strategic objectives requires a strategic focus Developing strategic focus A tool for helping you to make those decisions: using the Ansoff Matrix 4 Defining customer targets How to think more commercially by understanding who all your customers are and how they differ from each other how to apply the principles to your areas to identify the type of customers you have and their key characteristics - Customer segmentation Who are your customers? How do their needs vary? - Scenarios 5 The competitive market place Understanding the competitive forces at play Different types of competition Analysing your competitive environment using Porter's 5 Forces model 6 Meeting stakeholder expectations Two simple models to help you identify the key stakeholders who could influence your commercial environment How to use your stakeholders to help you achieve your commercial objectives 7 Implementation - systems, structures and processes Effective commercial activity involves working with others to implement ideas and strategies What do you need to have in place before you implement your commercial strategy? How to health-check your organisation prior to implementation using the McKinsey 7S framework 8 Implementation - people and culture A good commercial strategy only works if the people involved buy in to the ideas and if the culture of the organisation is conducive to the effective implementation How the latest thinking in behavioural economics can help you develop your culture and people to work commercially 9 Tools and checklists Be more commercial within your sphere of influence using a commercial checklist to help you Using the checklist as a benchmark against the most commercially aware organisations Using the checklist as a health check - both corporately and individually

Air Hostess and Cabin Crew Online Training Are you aware that the global aviation market is now booming? Our Flight Attendant and Cabin Crew Online Training Course is your ticket to a job in the air if you've ever imagined yourself flying over the sky as a member of this privileged group. This comprehensive Flight Attendant and Cabin Crew Online Training Course comprises 22 modules to improve your knowledge of the world of cabin crew. Also, this Flight Attendant and Cabin Crew Online Training Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Flight Attendant and Cabin Crew Online Training Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Flight Attendant and Cabin Crew Online Training Course. Your knowledge of networking systems will change after taking this Flight Attendant and Cabin Crew Online Training Course. Join the Flight Attendant and Cabin Crew Online Training Course and set out on a path that offers both responsibility and adventure. Learning Outcomes of Air Hostess and Cabin Crew Online Training Course After completing this Flight Attendant and Cabin Crew Online Training Course learners will learn about the: The aviation industry and the role of cabin crew within Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to familiarise yourself with the layout of commercial aircraft and aviation terminology. Flight Attendant and Cabin Crew Online Training Course can master communication techniques for handling passengers and emergency situations. Learn the essentials of in-flight safety, medical first aid, and emergency evacuation procedures from this Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to develop impeccable grooming standards and cabin crew fatigue management strategies. Flight Attendant and Cabin Crew Online Training Course describes crew resource management and the interconnectedness of airline departments. Main Course: Diploma in Air Cabin Crew Online Training Free Courses are including with this Air Hostess and Cabin Crew Online Training Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Level 5 Airport Management Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Anti-Money Laundering (AML) Training Special Offers of this Air Hostess and Cabin Crew Online Training Course This Air Hostess and Cabin Crew Online Training Course includes a FREE PDF Certificate. Lifetime access to this Air Hostess and Cabin Crew Online Training Course Instant access to this Air Hostess and Cabin Crew Online Training Course Get FREE Tutor Support to this Air Hostess and Cabin Crew Online Training Course Air Hostess and Cabin Crew Online Training There are 22 modules in this extensive online diploma course for air crew that will help you become more knowledgeable about the field. Additionally, everything is covered in this online diploma course for air cabin crew, from emergency protocols to understanding the complex aircraft layout. Additionally, this online diploma course for air cabin crew helps you learn about all jobs, first aid, and aircraft systems. This online diploma program for air cabin crew can help you improve your communication skills, cultural awareness, and personal growth. After completing this online diploma course for air cabin crew, your understanding of networking systems will be altered. Who is this course for? Air Hostess and Cabin Crew Online Training This Air Cabin Crew Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Air Hostess and Cabin Crew Online Training To enrol in this Air Hostess and Cabin Crew Online Training Course, students Need: To join in our Air Hostess and Cabin Crew Online Training Course, you must have a strong command of the English language. To successfully complete our Air Hostess and Cabin Crew Online Training Course, you must be vivacious and self driven. To complete our Air Hostess and Cabin Crew Online Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Air Hostess and Cabin Crew Online Training Course. Career path Air Hostess and Cabin Crew Online Training After completing this Air Cabin Crew Online Diploma Course, you can get various job offers like: Junior Cabin Crew: £15,000 - £25,000 per year Cabin Crew: £25,000 - £35,000 per year Senior Cabin Crew: £35,000 - £50,000 per year Cabin Crew Manager: £50,000 - £80,000 per year In-Flight Trainer: £30,000 - £45,000 per year