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50533 Courses delivered Online

Beginners Course for Selling on eBay

4.8(9)

By Skill Up

Learn to sell on eBay with our beginners' course. Ideal for new sellers, this class covers reselling, sales techniques, and more.

Beginners Course for Selling on eBay
Delivered Online On Demand1 hour 1 minutes
£25

Crash Course on Entrepreneurship: Become a successful Business Owner

5.0(5)

By Apex Leadership Consult

In this course, you will learn how to set up your business and start earning money from it in less than 6 months from your date of enrolment. You will leverage the know-how of a Management Consultant, educator, coach, mentor and business owner without breaking your budget. This is a funded course.

Crash Course on Entrepreneurship: Become a successful Business Owner
Delivered OnlineFlexible Dates
FREE to £149.99

Customer Experience Manager Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Customer Experience Manager Diploma Mega Bundle** Customer Experience Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Experience Manager Diploma package online with Studyhub through our online learning platform. The Customer Experience Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Experience Manager Diploma course provides complete 360-degree training on Customer Experience Manager Diploma. You'll get not one, not two, not three, but twenty-five Customer Experience Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Experience Manager Diploma courses are yours for as long as you want them once you enrol in this course This Customer Experience Manager Diploma Bundle consists the following career oriented courses: Course 01: Customer Relationship Management Course 02: Customer Service Manager Training and Front Desk Certification Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Consumer Rights Certificate Course 25: Decision Making and Critical Thinking Online Course The Customer Experience Manager Diploma course has been prepared by focusing largely on Customer Experience Manager Diploma career readiness. It has been designed by our Customer Experience Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Experience Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Experience Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Experience Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Experience Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Experience Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Experience Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Experience Manager Diploma lessons One to one assistance from Customer Experience Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Experience Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Experience Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Experience Manager Diploma certificate and transcript on the next working day Easily learn the Customer Experience Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Experience Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Experience Manager Diploma Requirements To participate in this Customer Experience Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Experience Manager Diploma Career path You will be able to kickstart your Customer Experience Manager Diploma career because this course includes various courses as a bonus. This Customer Experience Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Experience Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Customer Experience Manager Diploma - CPD Certified
Delivered Online On Demand6 days
£279

AZ-500T00 Microsoft Azure Security Technologies

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data. This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations. Prerequisites AZ-104T00 - Microsoft Azure Administrator Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model. Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods. Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information. Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI. 1 - Manage identities in Microsoft Entra ID Secure users in Microsoft Entra ID Secure groups in Microsoft Entra ID Recommend when to use external identities Secure external identities Implement Microsoft Entra Identity protection 2 - Manage authentication by using Microsoft Entra ID Configure Microsoft Entra Verified ID Implement multifactor authentication (MFA) Implement passwordless authentication Implement password protection Implement single sign-on (SSO) Integrate single sign-on (SSO) and identity providers Recommend and enforce modern authentication protocols 3 - Manage authorization by using Microsoft Entra ID Configure Azure role permissions for management groups, subscriptions, resource groups, and resources Assign built-in roles in Microsoft Entra ID Assign built-in roles in Azure Create and assign a custom role in Microsoft Entra ID Implement and manage Microsoft Entra Permissions Management Configure Microsoft Entra Privileged Identity Management Configure role management and access reviews by using Microsoft Entra Identity Governance Implement Conditional Access policies 4 - Manage application access in Microsoft Entra ID Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants Manage app registrations in Microsoft Entra ID Configure app registration permission scopes Manage app registration permission consent Manage and use service principals Manage managed identities for Azure resources Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication 5 - Plan and implement security for virtual networks Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs) Plan and implement User-Defined Routes (UDRs) Plan and implement Virtual Network peering or gateway Plan and implement Virtual Wide Area Network, including secured virtual hub Secure VPN connectivity, including point-to-site and site-to-site Implement encryption over ExpressRoute Configure firewall settings on PaaS resources Monitor network security by using Network Watcher, including NSG flow logging 6 - Plan and implement security for private access to Azure resources Plan and implement virtual network Service Endpoints Plan and implement Private Endpoints Plan and implement Private Link services Plan and implement network integration for Azure App Service and Azure Functions Plan and implement network security configurations for an App Service Environment (ASE) Plan and implement network security configurations for an Azure SQL Managed Instance 7 - Plan and implement security for public access to Azure resources Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies Plan and implement an Azure Application Gateway Plan and implement an Azure Front Door, including Content Delivery Network (CDN) Plan and implement a Web Application Firewall (WAF) Recommend when to use Azure DDoS Protection Standard 8 - Plan and implement advanced security for compute Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access Configure network isolation for Azure Kubernetes Service (AKS) Secure and monitor AKS Configure authentication for AKS Configure security for Azure Container Instances (ACIs) Configure security for Azure Container Apps (ACAs) Manage access to Azure Container Registry (ACR) Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption Recommend security configurations for Azure API Management 9 - Plan and implement security for storage Configure access control for storage accounts Manage life cycle for storage account access keys Select and configure an appropriate method for access to Azure Files Select and configure an appropriate method for access to Azure Blob Storage Select and configure an appropriate method for access to Azure Tables Select and configure an appropriate method for access to Azure Queues Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage Configure Bring your own key (BYOK) Enable double encryption at the Azure Storage infrastructure level 10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance Enable database authentication by using Microsoft Entra ID Enable and monitor database audit Identify use cases for the Microsoft Purview governance portal Implement data classification of sensitive information by using the Microsoft Purview governance portal Plan and implement dynamic mask Implement transparent data encryption? Recommend when to use Azure SQL Database Always Encrypted 11 - Plan, implement, and manage governance for security Create, assign, and interpret security policies and initiatives in Azure Policy Configure security settings by using Azure Blueprint Deploy secure infrastructures by using a landing zone Create and configure an Azure Key Vault Recommend when to use a dedicated Hardware Security Module (HSM) Configure access to Key Vault, including vault access policies and Azure Role Based Access Control Manage certificates, secrets, and keys Configure key rotation Configure backup and recovery of certificates, secrets, and keys 12 - Manage security posture by using Microsoft Defender for Cloud Implement Microsoft Defender for Cloud Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory Assess compliance against security frameworks and Microsoft Defender for Cloud Add industry and regulatory standards to Microsoft Defender for Cloud Add custom initiatives to Microsoft Defender for Cloud Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud Identify and monitor external assets by using Microsoft Defender External Attack Surface Management 13 - Configure and manage threat protection by using Microsoft Defender for Cloud Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS Configure Microsoft Defender for Servers Configure Microsoft Defender for Azure SQL Database Manage and respond to security alerts in Microsoft Defender for Cloud Configure workflow automation by using Microsoft Defender for Cloud Evaluate vulnerability scans from Microsoft Defender for Server 14 - Configure and manage security monitoring and automation solutions Monitor security events by using Azure Monitor Configure data connectors in Microsoft Sentinel Create and customize analytics rules in Microsoft Sentinel Configure automation in Microsoft Sentinel Additional course details: Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

AZ-500T00 Microsoft Azure Security Technologies
Delivered OnlineFlexible Dates
£2,380

Certified TIA-942 Design Consultant (CTDC)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Participants must possess a valid data centre training certificate such as CDCP or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC course. Overview After completion of the course the participant will be able to:1. Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines2. Understand the proper intent of the ANSI/TIA-942 Standard to avoid both over- and/or under-investment3. Align the selection of redundancy levels and infrastructure investments to the business requirements.4. Understand the criteria and requirements for a high-availability data centre design and how to effectively establish the data centre from the perspective of the ANSI/TIA-942 Standard5. Understand how the ANSI/TIA-942 Standard relates to various worldwide standards This course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations. Introduction to Data Centre Facilities About the ANSI/TIA-942 Life of the ANSI/TIA-942 Standard Relation to other standards Architectural Electrical Mechanical Telecommunication Areas under scope High level redundancy definitions Redundancy options (N, N+1 etc.) Fault tolerant Concurrent maintainability Compartmentalisation Examples of redundancy levels Data Centre Space PlanningData Centre TopologiesRecommendations for Energy EfficiencyArchitectural Site selection Parking Multi-tenant building Building construction Vapor barrier Roofing Floor loading Raised flooring Suspended/drop ceiling Hanging load Seismic Building Security & Safety Security CCTV Staffing Bullet/ballistic proofing Lighting Safety - Signage Building and Room Access Security checkpoints Entry lobby Doors and windows Exit corridors Shipping and receiving areas Room/Area Design Requirements Administrative offices Security offce Operations centre Restroom and break room UPS/Battery rooms Generator and fuel storage area Computer room Electrical Utility power - Substation - Feed requirements - Self-generation HT/HV switch gear Generator and fuel supply LT/LV switch gear - ATS - Alternatives to ATS UPS and batteries PDU STS Grounding Surge protection EPO Central power monitoring Load banks Testing Equipment maintenance - Preventive maintenance - Facility training programs Mechanical Environmental design - Temperature and humidity requirements - Contamination - Sources - Clean air - Pressurisation - Radio sources - Vibration - Water ingress Water cooled systems - Heat rejection - Chilled water system - Condenser water? - Make up water Air cooled systems HVAC control systems Plumbing - Pipe routing Fire suppression Water leak detection Telecommunications Network topology Redundancy level design Media and connectors Cabling pathways Detailed cabling design considerations Administration and labeling Cable testing Data centre fabrics Exam: Certified TIA-942 Design Consultant Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Certified TIA-942 Design Consultant (CTDC)
Delivered OnlineFlexible Dates
£2,400

Advanced Theology Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Advanced Theology Diploma Mega Bundle** Advanced Theology Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advanced Theology Diploma package online with Studyhub through our online learning platform. The Advanced Theology Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Theology Diploma course provides complete 360-degree training on Advanced Theology Diploma. You'll get not one, not two, not three, but twenty-five Advanced Theology Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advanced Theology Diploma courses are yours for as long as you want them once you enrol in this course This Advanced Theology Diploma Bundle consists the following career oriented courses: Course 01: Exploring Theology: An Introduction to the Study of Religion Course 02: Comparative Religion: A Multifaceted Exploration Course 03: Medieval Literature: Chaucer and More Course 04: Modernist Literature, Existentialism and Modernist Poetry Course 05: Maya and Aztec History: Uncovering Ancient Civilizations Course 06: Egyptology Diploma Course 07: Applied Meditations by Marcus Aurelius : Philosophy of a Stoic Course 08: Fundamentals of Political Science: Understanding Governance Certificate Course 09: History of the Renaissance Course Course 10: Comparative Literature Studies: A Global Perspective Course 11: Archaeological Methods for Fieldwork and Analysis Course 12: Cultural Heritage Management Diploma Course 13: History of Art: Fine Art, Forms, Modern and Contemporary Art Course 14: English Literature Course 15: Library and Information Science diploma Course 16: The History of the Industrial Revolution in Great Britain Course 17: Basics of Marine Archaeology Diploma Course 18: Forensic Anthropology Diploma Course 19: Archaeology Course 20: Political Study Course 21: Pedagogy Teaching Method Course 22: Poetry Writing Course 23: Birth of the Railway Age in Glasgow Course 24: Indigenous Studies: Australian Aboriginal Cultures Course 25: Social Science Diploma The Advanced Theology Diploma course has been prepared by focusing largely on Advanced Theology Diploma career readiness. It has been designed by our Advanced Theology Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Advanced Theology Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Theology Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Theology Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Theology Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Advanced Theology Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Advanced Theology Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Advanced Theology Diploma lessons One to one assistance from Advanced Theology Diploma professionals if you need it Innovative exams to test your knowledge after the Advanced Theology Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced Theology Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced Theology Diploma certificate and transcript on the next working day Easily learn the Advanced Theology Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Theology Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Theology Diploma Requirements To participate in this Advanced Theology Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Theology Diploma Career path You will be able to kickstart your Advanced Theology Diploma career because this course includes various courses as a bonus. This Advanced Theology Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Theology Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Advanced Theology Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Master's Diploma in Digital Marketing Management

4.9(51)

By B&20 British School

Online Marketing course for individuals, companies, professionals that want to succeed on the job and improve marketing skills.

Master's Diploma in Digital Marketing Management
Delivered OnlineFlexible Dates
£1,650

Customer Service Course

4.3(43)

By John Academy

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Course
Delivered Online On Demand7 hours 10 minutes
£18

Layer of Protection Analysis (LOPA)

By EnergyEdge - Training for a Sustainable Energy Future

Take your knowledge to the next level with EnergyEdge course on Layer of Protection Analysis (LOPA). Enroll now to advance your career.

Layer of Protection Analysis (LOPA)
Delivered in Internationally or OnlineFlexible Dates
£1,799 to £1,899

European Data Protection & Privacy Programme Management - DPO Ready

By Training Centre

  European Data Protection   Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.   The training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program. Privacy Programme Management   Principles of Privacy Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organisation through process and technology-regardless of jurisdiction or industry.   The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Manager (CIPM) certification programme. Make a difference in your organization and in your career. The CIPM designation says that you're a leader in privacy program administration and that you've got the goods to establish, maintain and manage a privacy program across all stages of its lifecycle.  About This Course   Delivered in a modular format, this four day course covers   Days 1 & 2   Module 1: Data Protection Laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework.  Module 2: Personal Data Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories.  Module 3: Controllers and Processors Describes the roles and relationships of controllers and processors.  Module 4: Processing Personal Data Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data. Module 5: Information provision Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities.  Module 6: Data Subjects 'Rights Describes data subjects' rights, applications of rights and obligations controller and processor.  Module 7: Security or Processing Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches.  Module 8: Accountability Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer.  Module 9: International Data Transfers Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations.  Module 10: Supervision and Enforcement Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance.  Module 11: Compliance Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing.    Days 3 & 4   Module 1: Introduction to privacy program management Identifies privacy program management responsibilities, and describes the role of accountability in privacy program management.  Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks.  Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy.  Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments.  Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation.  Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure and the right to be forgotten.  Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs.  Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design.  Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach.  Module 10: Measuring, monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP SITE What's Included?   1 years membership of the IAPP Breakfast, Lunch, mid-morning and afternoon snacks, teas, coffees Official Study Guides* Official Participant Guides* Official Exam Q&A's* Both exam fees * In electronic format for Live Online and hard copy for Classroom delegates     Who Should Attend?   This course is suitable for aspiring Data Protection Officers, as well as Information Security Managers, Lawyers, Data Managers, Analysts and Risk Teams. Provided by Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

European Data Protection & Privacy Programme Management - DPO Ready
Delivered OnlineFlexible Dates
£2,750