1665 Courses delivered Online

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Celebrate New Year and Save on your next Purchase!*** < Up to 94% Off for the Quantity Surveying course! Enrol before the offer ends! > Are you thinking about a career in construction and want to know more about the legal and financial implications of construction projects? Become an expert in quantity surveying's essentials with this comprehensive Quantity Surveying course. So, grab this opportunity to become an expert in the construction field with our Quantity Surveying course, which is fully online based. Quantity surveyors are involved in the cost, financial, and contract management of construction projects from inception to demolition and/or deconstruction in order to provide the best value to clients. You will be expected to assist in estimating prices, quantities, and project schedules, as well as communicate this information to clients in your capacity as a quantity surveyor. In order to keep a project moving forward, you will communicate with numerous different teams. With the help of this course, you will be aware of all the task of a quantity surveyor mentioned and be able to perform these successfully. In this course, you will learn how to create field reports and plan cost analysis. Furthermore, you will explore how to analyse budgets versus revenues over time to find out anticipated profits/losses for a project and interpret site documentation, selecting appropriate specifications for construction. After completing this course, You can confidently and competently deliver Quantity Surveying services You'll be an expert in cost management You will be able to identify Potential Risks and handle such situations You'll be able to generate blueprints and site documentation, as well as successfully carry out plans You'll be knowledgeable and skilled enough to operate a firm linked to quantity surveying on your own Along with the Quantity Surveying course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee So, without any further ado, get started now. The faster you learn, the sooner you can start building your career in Quantity Surveying. This course is crafted in a way to exhibit your knowledge of this subject at many levels, from basic to in-depth. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Quantity Surveying and explore the key topics such as Quantity Surveying Measurement, cost management, how to handle Potential Risks and learn the Regulation and Control measures of quantity surveying. Additionally, by registering for this course simply once, you will receive all the contents and modules for the rest of your life. So enrol now and take one step towards your dream career. Course curriculum An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Procurement and Bill Preparation Predicting Potential Risk and Management Regulation and Control Report Writing Certificate of Achievement After successfully completing this Quantity Surveying course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for people who are interested in this topic and want to expand their knowledge and build a career in the construction engineering sector. You can attend the course if you are a student, an enthusiast or a Employee / Employer Manager / Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Your dream career is what this specialised Quantity Surveying course is all about assisting you with. With this course, you can explore the following careers: Quantity Surveyor Managing Quantity Surveyor Project Quantity Surveyor Chartered Quantity Surveyor Associate Quantity Surveyor Consultant Quantity Surveyor Marine Surveyor Certificates Certificate of completion Digital certificate - Included Free CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - Included Free CPD Accredited Hardcopy Certificate. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Gear up to get well equipped as a Health and Safety Officer now, make up your mind to be the best in the business! Learners will gain a solid awareness of the various facets of health and safety in this online Health and Safety course. The course covers every aspect of health and safety that businesses may face, as well as how to conduct successful risk assessments and put in place relevant, sufficient, and suitable control mechanisms. The health and safety course provides a comprehensive overview of health and safety legislation with the goal of raising awareness of the duties that all managers and supervisors, as well as health and safety specialists, are expected to uphold. This Health and Safety course combines excellent content with cutting-edge e-learning technology, and this, together with our commitment to assisting our students, has resulted in a 100% pass rate! All you need is proper training on Health & Safety, firm support and a push to shine in your vocation, and Compliance Central is determined to provide you with it all! Explore what you got in this exclusive Health & Safety Officer course, start learning and excel in it! This amazing Health and Safety Officer course has been designed and developed by the industry specialists who had been to the business for years, went through ups-and-downs, climbed up the success ladder with sheer excellence! You'll get-to-the-point knowledge both practical and theoretical, and gain valuable insights on the business which will help you understand the drill better than ever! Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career using your full potential! Course Curriculum: Take a look at the training modules of the Health & Safety Officer course: ***Health and Safety Officer*** Module 1: Health and Safety at Work and the Laws Costs/dangers of poor health and safety Benefits of good health and safety Health and safety law (criminal law) Civil law - compensation claims Health and Safety at Work etc. Act 1974 (HSWA) Overlap of duties of some legislation Penalties and Enforcement Improvement and Prohibition Notices The Employer's Responsibilities (Provide just the List of the duties) The Employee's responsibilities and duties (Provide just the List of the duties) Summary Module 2: Managing for Health and Safety Core elements of managing for health and safety Are you doing what you need to do? Delivering Effective Arrangements Summary Module 3: Risk Assessment and Common Risks Definitions 5 Steps to Risk Assessment Who should carry out risk assessments? Most Common Risks at Work Summary Module 4: Workplace Health, Safety and Welfare Ergonomics and human factors Seating at work Shift work and fatigue Health surveillance Work-related stress Drugs and alcohol Violence at work Summary Module 5: Accidents and Ill Health at Work RIDDOR Definitions What must be reported? Types of reportable injury Recording requirements First Aid at Work (requirements) Work-related Diseases Summary Module 6: Electrical, Fire and Gas Safety Electrical Maintenance Identifying and preventing electrical hazards Portable Appliance Testing (PAT) General fire safety hazards Dangerous substances that cause fire and explosion Fire alarm and firefighting equipment Evacuation of a workplace Gas safety Other Harmful substances and COSHH Summary Module 7: Safety in Different Work Settings Manual Handling Working at heights Working in confined spaces Vehicles at Work Summary Module 8: Work Equipment Hazards and Risk Control General requirements for work equipment Hand-held tools Machinery hazards Using equipment safely Personal protective equipment Summary Module 9: Other Health and Safety Hazards at Work Slips and trips Noise Vibration Radiations Summary Who is this course for? Compliance Central aims to prepare efficient human resources for the industry and make it more productive than ever. This helpful course is suitable for any person who is interested in Health and Safety. There are no pre-requirements to take it. You can attend the course if you are a student, an enthusiast or a Employee Employer Manager Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements The Health and Safety Course is ideal for those who already work in this sector or are aspiring professionals. This Health and Safety Course is designed to enhance your expertise and boost your CV. Learn key skills and get certified to prove your newly acquired knowledge. Career path Training offered by the Health and Safety Certificate Course could potentially benefit a range of roles, but would particularly enhance careers in Health and Safety officer Office Management Fire Safety Cleaning Safety and Hygiene Business Management Other professional health and safety roles Certificates Certificate of completion Digital certificate - Included

Start learning Dental Assistant Training: Basics that will give you enough knowledge and skills to build your dream career. About this course This Dental Assistant Training: Basics helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Dental Assistant Training: Basics is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Dental Assistant Training: Basics is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Dental Assistant Training: Basics related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Dental Assisting Module 02: Instruments for general dentistry Module 03: Management of a Dental Office Module 04: Dental Assistant Professional Course Content Dental Assisting Module 01: An Overview of Dental Assisting 00:28:00 Module 02: Instruments for general dentistry 00:11:00 Module 03: Management of a Dental Office 00:19:00 Module 04: Dental Assistant Professional 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 1.5 Days 9 CPD hours This course is intended for Application developers on the beginner and intermediate level seeking to create and deploy secure Android applications. Overview Understand Android software architecture. Understand Android?s security model. Build Android applications with security best practices in mind. Build more secure and more robust application that appeals to clients. This is a two-day (12 hours) professional course, which thoroughly covers the Android security model and concerns of both the developer and end-user point of view. This course is mapped for AND-802 exam. PermissionsManaging the Policy FileUsers? Data Privacy and ProtectionSecuring Storage Additional course details: Nexus Humans Android Security Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Android Security Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for: IT Professionals in the BC/DR or system administration domain, business continuity and disaster recovery consultants, individuals wanting to establish themselves in the field of IT business, continuity and disaster recovery, IT risk managers and consultants, and CISOs and IT directors. Before taking this course, some experience in the IT BC/DR domain is recommended. More info can be found here: https://www.eccouncil.org/wp-content/uploads/2017/05/edrpv3-brochure.pdf Overview EC-Council Disaster Recovery Professional (EDRP) is a comprehensive professional course that teaches students how to develop enterprise-wide business continuity and disaster recovery plans. EDRP provides the professionals with a strong understanding of business continuity and disaster recovery principles, including conducting business impact analysis, assessing of risks, developing policies and procedures, and implementing a plan. EDRP teaches professionals how to secure data by putting policies and procedures in place, and how to recover and restore their organization's critical data in the aftermath of a disaster. EDRP provides the professionals with a strong understanding of business continuity and disaster recovery principles, including conducting business impact analysis, assessing of risks, developing policies and procedures, and implementing a plan. It also teaches professionals how to secure data by putting policies and procedures in place, and how to recover and restore their organization?s critical data in the aftermath of a disaster. The program is designed to provide much needed step-by-step guidance to attendees and then tests their knowledge through case studies. EDRPv3 addresses gaps in other BC/DR programs by providing helpful templates that are applied to BC/DR efforts in an enterprise. Course Outline Introduction to Disaster Recovery and Business Continuity Business Continuity Management (BCM) Risk Assessment Business Impact Analysis (BIA) Business Continuity Planning (BCP) Disaster Recovery Planning Process Data Backup Strategies Data Recovery Strategies Virtualization-Based Disaster Recovery System Recovery Centralized and Decentralized System Recovery BCP Testing, Maintenance, and Training Additional course details: Nexus Humans EC-Council Disaster Recovery Professional (EDRP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Disaster Recovery Professional (EDRP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Security professionals, System engineers, channel partners, service partners, and end users with 1+ years of experience in implementing IT security technologies (Network, Applications, and Systems) and are also SNSAcertified. Overview The students will learn how to monitor, investigate, analyze, and configure SonicWall Next-Gen firewalls running SonicOS to enable advanced functionality related to Secure and Remote Connectivity, Network Optimization, and Threat Prevention. Upon successful completion of the SNSP program, the students will be able to demonstrate SonicWall product expertise and the application skill sets required to mount a proactive, effective defense against current and evolving network and cyber security threats. A key issue affecting an organization?s business productivity and employee efficiency today is its ability to respond to dynamic changes in the cyber threat landscape. Coming up on the heels of the highly successful SNSA program launched earlier this year, SonicWall now presents the SonicWall Network Security Professional (SNSP) course, an expert-level training and certification program that builds on the enterprise security skills learned in the SNSA course. Previously known as the Network Security Advance Administration (NSAA) course, the revamped SNSP curriculum expands on the topics covered in SNSA and features advanced SonicWall firewall configuration and administration tasks aimed at helping enterprises adapt to dynamic security environments. Relevant changes to the curriculum include an enhanced and deeper scope of SonicOS 6.5.x features and functionality, as well as changes in the learning and delivery methodologies to better balance the professional needs of the students and the business requirements for network and cyber security. Course Outline Course Introduction and Overview Configuring VPN Auto Provisioning Configuring Advanced Routing Configuring Advanced Interface Settings Using SonicOS CLI Configuring Capture Client Capturing and Replaying Packets Configuring DPI-SSL/TLS Server Configuring DPI-SSH Configuring App Rules Configuring App Control Configuring Advanced High Availability Excluding Trusted Content Resolving and Reporting False Positives Configuring Content Filtering Implementing Best Practices

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

Getting Started The University of Lancashire offers a comprehensive Master of Laws (LLM) Top-Up programme meticulously designed to provide a deep and specialised legal education. Renowned for its rigorous curriculum and distinguished faculty, this programme is the preferred choice for experienced professionals and aspiring lawyers seeking to enhance their expertise. Law is a fast-changing and increasingly complex area impacting most professional, commercial and regulatory work aspects. You also don't need a legal background to study the (LLM) Master of Laws. The programme is designed for professionals seeking to expand their knowledge and advance their careers. You'll critically evaluate areas of law and the way they operate in the domestic, European, and international contexts. Through your dissertation, you'll develop critical analytical and research skills that will serve you well in any legal setting. The extensive e-law library facility of UCLAN offers you access to many legal and academic sources from within and outside the jurisdiction, providing you with the resources you need to succeed in your studies. Additionally, you'll be able to enhance your employability skills by gaining additional qualifications in alternative dispute resolution, specifically international arbitration and mediation. With a graduation ceremony held on campus grounds, you'll have the opportunity to celebrate your achievements with your peers, professors, and family members. Don't miss out on this exciting opportunity to take your legal career to the next level. The Master of Laws (LLM) Top-Up, awarded and delivered by the University of Central Lancashire through distance learning. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Major Project No examinations Entry Requirements Level 7 Postgraduate Diploma in Law or equivalent Aspiring candidates who do not fulfil the above criterion but have sufficient managerial experience can undergo evaluation for an Advanced Entry. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Master of Laws (LLM) Top-Up Programme Structure Dissertation Module Delivery Methods The Master of Laws (LLM) Top-Up, awarded and delivered by the University of Central Lancashire through distance learning. The University of Central Lancashire (UCLan) offers a range of distance learning options for students who require the flexibility to study remotely. These options include online courses, blended learning, and supported distance learning. UCLan's distance learning courses are designed to provide students with the same high-quality education as on-campus courses, with access to resources such as video lectures, online discussion forums, and interactive assessments. The University also provides a range of support services for distance learning students, including academic support, technical support, and access to the University's library and online resources. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.