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'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Level 5 course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course. ******Courses are included in this Negotiation Skills - Level 5 Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Level 5 course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Level 5 Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Level 1 Business Management*** Course Curriculum: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ---------------- ***Level 3 Business Administration*** Course Curriculum: Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management ---------------- Assessment Method After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

The relevant industry experts developed this Level 2 Job Search and Interview Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Job Search and Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Job Search and Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Job Search and Interview Skills Bundle Course Course 01: Level 2 Job Search and Interview Skills Course 02: Anger Management Course 03: Level 4 Time Management Course ***Other Benefits of this Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Anger Management Course Curriculum Module 1: Introduction to Anger What is Anger? Aspects & Facts of Anger The Five Dimensions of Anger What are the Costs of Anger? When Does Anger Become a Problem? Anger Pay-Offs Module 2: The Process in Anger What is the Anger Process? Trigger Thoughts Explained How to Use an Anger Log Module 3: Effect of Anger on Our Thinking What is the Value of Anger? What is Distorted Thinking? Human Behaviour Explained Module 4: How to Manage Anger What is Managing Anger? What are the Relaxation Techniques? Tips and Tricks of Communication What are the Active Listening Skills? What is the Assertive Formula? --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Level 2 Job Search and Interview Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Job Search and Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Job Search and Interview Skills course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

The British Cleaning Certificate is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning Certificate course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this British Cleaning Certificate course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Why Choose British Cleaning Certificate Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the British Cleaning Certificate course. **Others Benefits of British Cleaning Certificate** PDF Certificate Free Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the British Cleaning Certificate course ] Detailed course curriculum *** British Cleaning Certificate *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the British Cleaning Certificate Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this British Cleaning Certificate course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements There are no specific requirements for British Cleaning Certificate course because it does not require any advanced knowledge or skills. Students who intend to enrol in British Cleaning Certificate course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: The CPD Certification Service Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This introductory course will help you to understand the basics of British sign language. You will learn basic signing skills, and essential communication techniques to carry out simple conversations and interactions with the deaf community. This course at a glance Accredited by CPD UK Boost your career in British Sign Language (BSL) Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why Introduction to British Sign Language Course right for you? This introduction to British Sign Language (BSL) course is designed to enable learners to develop their basic skills to communicate with Deaf people using British Sign Language (BSL) in a range of everyday situations. This British Sign Language (BSL) course aims to further learners' experiences and development in communication through British Sign Language (BSL) with deaf people on everyday topics involving social life and at work, school or college. Learn the sign language skills and explore how to teach sign language to children, young people and adults, and teach other subjects using sign language.   Introduction to British Sign Language Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Introduction to British Sign Language Introduction to BSL Why You Must Learn BSL Career Opportunity in BSL Best Practices for Learning BSL How to Learn BSL? How Long Does it Take to Learn Sign Language? How to Become a BSL Pro Introduction to BSL and Fingerspelling Fingerspelling A-Z A-Z Fingerspelling without Subtitles Fingerspelling A-Z Fingerspelling Right or Left Handed A to Z Cards A to Z of 1st Names in Three Parts ANSWERS 1st Name A to Z Fingerspelling Fingerspelling Fill in The Blanks ANSWERS Fingerspelling - Fill in The Blanks What is My Name and Live Where (UK) ANSWERS Who am I and Live Where in UK Exchanging Personal Information Meeting People With Subtitles Meeting People and Introduction Without Subtitles Questions Sign With Without Subtitles Family Sentences Homework Meeting People Who should take this course? This comprehensive introduction to British sign language course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of British Sign Language (BSL). Entry Requirements There are no academic entry requirements for this introduction to British sign language course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Classroom Assistant course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This Classroom Assistant course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective classroom management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Classroom Assistant skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This Classroom Assistant course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their Classroom Assistant skills Why Choose this Course? Earn a FREE e-certificate upon successful completion of the Classroom Assistant Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This Classroom Assistant course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Classroom Assistant course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This SEO Content Writing & Copy Writing course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The SEO Content Writing & Copy Writing course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to SEO Content Writing & Copy Writing and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited SEO Content Writing & Copy Writing course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this SEO Content Writing & Copy Writing course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The SEO Content Writing & Copy Writing will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:05:00 How to Navigate This Course - Watch This Video 00:03:00 Section 02: Free Taster 13 Copywriting and Sales Buttons You Need to Know How to Push 00:07:00 Copywriting to Sell 10 Steps you must know 00:06:00 14 Step Formula to Writing Great Sales Copy 00:06:00 Section 03: BASICS: 12 Essential Steps to Great Copy Writing AIDA is not just an Opera! 00:02:00 Have you any idea who you are talking to? 00:02:00 Who cares what format you use? 00:03:00 Hurting? Want someone to heal your pain? 00:02:00 I haven't got time or money for Objections! 00:02:00 Don't worry, there's always plenty of Scarcity to go round! 00:02:00 So, why are YOU reading my Headlines? 00:02:00 Why do you always want to know whats in it for you? 00:02:00 Endorsements? Pah! Prove it to me! 00:03:00 I Guarantee to you that I love Risk! Or do I? 00:02:00 Right it Wright to Be Red! or you won't be Readable! 00:03:00 Keep it Simple S. and throw away your Theasaurus 00:02:00 Section 04: BASICS: Copywriting Formulation - Understanding Copywriting Building Blocks Introduction to Copywriting Formulation 00:02:00 Starting with AIDA 00:06:00 PAS - Problem, Agitation, Solution 00:04:00 The 4 Ps 00:03:00 QUEST 00:04:00 Section 05: BASICS: How to Write Headline What You Need to Know to Write Great Headlines 00:06:00 Section 06: BASICS: Proofreading and Editing - How to Edit Sales Copy Writing Editing: Can You Write Better Copy? 00:06:00 Proof Reading and Editing: 20 Ways to Write Better Copy 00:11:00 Editing Writing: Seven Guidelines for Editing Writing 00:06:00 Section 07: PSYCHOLOGY: The Psychology behind Copywriting Get Your Copywriting Psychology Right! 00:06:00 What are the Eight Universal Motivators? 00:07:00 100 Motivations 00:05:00 Overcoming Objections 00:08:00 Section 08: COPYWRITING FOR Blogging - Web Posts Copywriting for Blogs 00:09:00 A Simple Formula for Blog Posts 00:04:00 Blog Post Copywriting Formula 00:09:00 Blog Post Editing Checklist 00:08:00 Section 09: COPYWRITING FOR Landing Pages Copywriting for Landing Pages 00:04:00 Copywriting for Testimonials 00:06:00 Copywriting for Bullet Points 00:05:00 Section 10: COPYWRITING FOR Sales Letters Five Formulations for Sales Letters 00:03:00 The Five Point Sales Letter Formula 00:03:00 The Seven Step Copywriting Formula for Sales Letters 00:05:00 The Nine Point Formula 00:05:00 The 18 Step Sales Letter 00:06:00 The 21 Part Sales Letter Formula 00:08:00 Bonus: 32 Step Power Copywriting Formula 00:08:00 Section 11: COPYWRITING FOR Video Sales Letters What is a Video Sales Letter 00:03:00 How to Write an Attention Grabbing Video Sales Letter Headline 00:03:00 Video Sales Letter Basics - Some Simple Guidance for Better VSLs 00:04:00 Video Sales Letter Outline - with Downloadable Templates 00:07:00 Section 12: COPYWRITING FOR Email Copywriting for Email 00:07:00 How to Write Effective Welcome Emails 00:10:00 ACTIVITY: Analysis of a Long Form Story Telling Email 00:07:00 Email Copywriting Analysis 1 00:05:00 Copywriting Formulas for Email Sequences 00:06:00 Section 13: COPYWRITING FOR Advertisements Copywriting for Advertisements 00:04:00 Section 14: COPYWRITING FOR Twitter Copywriting for Twitter - Engage, Entertain, Be Brief! 00:07:00 Section 15: COPYWRITING FOR Promotional Videos How to Create a High Converting Promotional Video 00:06:00 The Promotional Video for This Course Following the Script 00:02:00 The Promotional Video - Version 2 00:02:00 Promotional Video SlideDeck 00:20:00 Promotional Video Script Checklist 00:04:00 2018 Update: The Formula for an Effective Promotional Video 00:04:00 2018 New Copywriting Course Promo Video 00:03:00 Section 16: Conclusion and Course Wrap Up Conclusion and Course Wrap Up 00:03:00 Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Start your data science journey with this carefully constructed comprehensive course and get hands-on experience with Python for data science. Gain in-depth knowledge about core Python and essential mathematical concepts in linear algebra, probability, and statistics. Complete data science training with 13+ hours of content.

Master the art of wildlife rescue and rehabilitation. This course covers safety, health, injuries, and effective interaction with animals.

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