51072 Courses delivered Online

Microsoft Project Blue Belt® 2013: In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

Microsoft Project Orange Belt® 2013: In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2013 Explain where Project 2013 fits in the Microsoft® EPM solution Initialize Project 2013 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Enterprise Project Management Concepts and Framework Getting Started with Project 2013 Project 2013: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The Planning Processes Importing Tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks and milestones, as well as custom WBS coding) Entering Estimates Tendencies in Estimating The Rolling Wave Approach Entering Duration and Work Estimates Types of Tasks Entering Dependencies The Principle of Dynamic Scheduling Choosing the Right Type of Dependency Entering Dependencies in Project 2013 Different Applications of Dependencies Entering Deadlines, Constraints, and Task Calendars Use of Deadlines and Constraints Entering Deadlines and Constraints in Project 2013 Entering Resources and Costs Types of Resources Entering Resources in Project 2013 Calendars and Resources Entering Costs in Project 2013 Entering Assignments Assignments in a Schedule Assignments and Task Types Entering Assignments in Project 2013 Assignments, Budgets, and Costs Optimizing the Schedule The Critical Path Method and the Resource Critical Path Resource Leveling Optimizing Time, Cost, and Resources in Project 2013 Updating the Schedule The Baseline Updating Strategies and Situations Prepare the Status and Forecast Report in Project 2013 Reporting Using Reports Using Visual Reports Formatting and Printing in Project 2013 Customizing Fields in Project 2013 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2013 Evaluating the Project Evaluating the Project Performance Project Benefits and Results Templates for Future Projects Summary Tools and Checklist Best Practices Checklist Consolidated Schedules Creating Consolidated Schedules Using a Resource Pool Links across Projects Solving common problems Analyzing the Critical Path across Projects

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Overview Delegation Skills Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Delegation Skills Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Construction Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 27 course mega bundle that will exceed your expectations within your budget. The Construction Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Construction Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Construction Management Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Quantity Surveyor Training Course 2: Building Surveyor Course 3: Land Surveying Course 4: Construction Site Planning and Managment Course 5: Construction Cost Estimation Diploma Course 6: Construction Safety Diploma Course 7: Positive Workplace Environment Course 8: Effective Communication Skills for Technical People Course 9: Leadership Styles Course 10: Workplace First Aid Level 3 Course 11: Workplace Management Training Course 12: COSHH Training for Assessors Course 13: LOLER Training Level 2 Course 14: Construction Industry Scheme (CIS) Course 15: Property Management Training Course 16: Property Development Diploma Course 17: Property Law Course 18: Property Business Training - Level 5 Course 19: Residential Property Sales Course 20: Public Housing Management Course 21: WELL Building Standard Course 22: Building Design And Construction With LEED V4.1 Course 23: AutoCAD VBA Programming for Beginners Course 24: AutoCAD Programming using C# with Windows Forms Course 25: Cost Control and Management Training 2 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Learning Outcome This tailor-made Construction Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Construction Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Construction Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Construction Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Overview This NHS Health & Care: Clinical Observation Skills course will unlock your full potential and will show you how to excel in a career in NHS Health & Care: Clinical Observation Skills. So upskill now and reach your full potential. Everything you need to get started in NHS Health & Care: Clinical Observation Skills is available in this course. Learning and progressing are the hallmarks of personal development. This NHS Health & Care: Clinical Observation Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your NHS Health & Care: Clinical Observation Skills skills to help you advance your career. Acquire a comprehensive understanding of various NHS Health & Care: Clinical Observation Skills topics and tips from industry experts. Learn in-demand NHS Health & Care: Clinical Observation Skills skills that are in high demand among UK employers, which will help you to kickstart your career. This NHS Health & Care: Clinical Observation Skills course covers everything you must know to stand against the tough competition in the NHS Health & Care: Clinical Observation Skills field.  The future is truly yours to seize with this NHS Health & Care: Clinical Observation Skills. Enrol today and complete the course to achieve a NHS Health & Care: Clinical Observation Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the NHS Health & Care: Clinical Observation Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the NHS Health & Care: Clinical Observation Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the NHS Health & Care: Clinical Observation Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This NHS Health & Care: Clinical Observation Skills is suitable for anyone aspiring to start a career in NHS Health & Care: Clinical Observation Skills; even if you are new to this and have no prior knowledge on NHS Health & Care: Clinical Observation Skills, this course is going to be very easy for you to understand.  And if you are already working in the NHS Health & Care: Clinical Observation Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this NHS Health & Care: Clinical Observation Skills course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This NHS Health & Care: Clinical Observation Skills course has no prerequisite.  You don't need any educational qualification or experience to enrol in the NHS Health & Care: Clinical Observation Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online NHS Health & Care: Clinical Observation Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Clinical Observation and Clinical Carer Introduction to Clinical Observation and Clinical Carer 00:16:00 Module 02: Legal Standards and Professional Aspects of Ethical Practice Legal Standards and Professional Aspects of Ethical Practice 00:22:00 Module 03: Patient's Condition Observation Patient's Condition Observation 00:29:00 Module 04: Clinical Management Observation Clinical Management Observation 00:22:00 Module 05: Technical Clinical Method Observation Technical Clinical Method Observation 00:33:00 Module 06: Medicine and Dispensaries Observation Medicine and Dispensaries Observation 00:19:00 Module 07: Health Safety and Hygiene Health Safety and Hygiene 00:29:00

Picture this. You're sitting in a high-powered boardroom meeting, surrounded by executives, lawyers, and important clients. They're all relying on you to keep things running smoothly, take notes, and keep everyone on track. You're the Executive PA, and you're the glue that holds everything together. But to be a successful Executive PA, you need more than just basic skills. You need to be efficient, organised and have excellent communication skills. That's where our Executive PA, Legal Secretary & Communication bundle comes in. This bundle is designed to equip you with the skills you need to excel in your role as an Executive PA or Legal Secretary. The three QLS-endorsed courses cover Executive PA skills, legal secretary skills, and effective communication skills. These courses will teach you how to organise and manage tasks effectively, understand legal terminology, and communicate professionally in a variety of settings. Upon completing the three QLS-endorsed courses, you'll receive three hardcopy certificates to showcase your new skills and expertise. But that's not all. Our bundle also includes five CPD QS-accredited relevant courses and five more CPD QS-accredited career development courses. The five relevant courses are designed to further enhance your knowledge and understanding of office administration, document control, legal office administration, online meeting management, and business writing. These courses cover key topics that are essential for success in an Executive PA or Legal Secretary role.The five career development courses are designed to help you advance in your career and achieve your goals. Why should people in the UK learn about Executive PA, Legal Secretary & Communication? The answer is simple. The Executive PA and Legal Secretary roles are in high demand, and having the right skills and qualifications can make you more marketable in today's job market. In fact, Executive PAs and Legal Secretaries can earn an average salary of £30,000 to £45,000 per year, depending on the industry and location. That's why our Executive PA, Legal Secretary & Communication bundle is the perfect choice for anyone looking to enhance their skills and advance in their career. Don't miss this opportunity to gain valuable skills and knowledge. Sign up for our Executive PA, Legal Secretary & Communication bundle today and take the first step towards a brighter future. QLS Endorsed Courses: Course 01: Diploma in Executive PA at QLS Level 6 Course 02: Diploma in Legal Secretary at QLS Level 5 Course 03: Certificate in Effective Communication Skills at QLS Level 3 CPD QS Accredited Courses: Course 04: Office Administration Course 05: Document Control Course 06: Legal Office Administration Course 07: Meeting Management Online Course 08: Business Writing Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Understand and implement effective executive support techniques Develop practical skills in legal administration and document control Communicate effectively with colleagues, clients, and stakeholders Manage and organise online meetings Develop effective business writing skills Understand and implement effective office administration techniques Maintain confidentiality and discretion in the workplace Executive PA: This course covers essential skills required for executive support, including diary management, meeting coordination, and travel planning. Learners will develop practical skills and knowledge that they can apply to support senior executives in their organisation. Legal Secretary: This course covers legal administration skills, including file management, document drafting, and client communication. Learners will develop practical skills and knowledge that they can apply to support legal professionals in their organisation. Effective Communication Skills: This course covers essential communication skills, including active listening, nonverbal communication, and conflict resolution. Learners will develop practical skills that they can apply to communicate effectively with colleagues, clients, and stakeholders. Certification Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high qualityand excellence in the UK. It is well accepted and sought after by industry experts and recruiters. Learners who purchase this bundle will receive Three Hardcopy QLS Certificates at their door! CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executive assistants and personal assistants Legal secretaries and administrators Professionals looking to develop their communication skills Anyone looking to start a career in administration or support roles Career path Executive Assistant: £22,000 - £45,000 per year Legal Secretary: £18,000 - £32,000 per year Office Manager: £20,000 - £40,000 per year Document Control Specialist: £18,000 - £35,000 per year Business Communications Specialist: £20,000 - £45,000 per year Certificates Certificate of completion Hard copy certificate - Included

Picture this. You're sitting in a high-powered boardroom meeting, surrounded by executives, lawyers, and important clients. They're all relying on you to keep things running smoothly, take notes, and keep everyone on track. You're the Executive PA, and you're the glue that holds everything together. But to be a successful Executive PA, you need more than just basic skills. You need to be efficient, organised and have excellent communication skills. That's where our Executive PA, Legal Secretary & Communication bundle comes in. This bundle is designed to equip you with the skills you need to excel in your role as an Executive PA or Legal Secretary. The three QLS-endorsed courses cover Executive PA skills, legal secretary skills, and effective communication skills. These courses will teach you how to organise and manage tasks effectively, understand legal terminology, and communicate professionally in a variety of settings. Upon completing the three QLS-endorsed courses, you'll receive three hardcopy certificates to showcase your new skills and expertise. But that's not all. Our bundle also includes five CPD QS-accredited relevant courses and five more CPD QS-accredited career development courses. The five relevant courses are designed to further enhance your knowledge and understanding of office administration, document control, legal office administration, online meeting management, and business writing. These courses cover key topics that are essential for success in an Executive PA or Legal Secretary role.The five career development courses are designed to help you advance in your career and achieve your goals. Why should people in the UK learn about Executive PA, Legal Secretary & Communication? The answer is simple. The Executive PA and Legal Secretary roles are in high demand, and having the right skills and qualifications can make you more marketable in today's job market. In fact, Executive PAs and Legal Secretaries can earn an average salary of £30,000 to £45,000 per year, depending on the industry and location. That's why our Executive PA, Legal Secretary & Communication bundle is the perfect choice for anyone looking to enhance their skills and advance in their career. Don't miss this opportunity to gain valuable skills and knowledge. Sign up for our Executive PA, Legal Secretary & Communication bundle today and take the first step towards a brighter future. QLS Endorsed Courses: Course 01: Diploma in Executive PA at QLS Level 6 Course 02: Diploma in Legal Secretary at QLS Level 5 Course 03: Certificate in Effective Communication Skills at QLS Level 3 CPD QS Accredited Courses: Course 04: Office Administration Course 05: Document Control Course 06: Legal Office Administration Course 07: Meeting Management Online Course 08: Business Writing Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Leadership and Management Course Course 10: Career Development and Passion Course 11: Professional CV Writing Course 12: Boost Your Confidence and Self-Esteem Course 13: Public Speaking: Confident Delivery Skills Learning Outcomes: Understand and implement effective executive support techniques Develop practical skills in legal administration and document control Communicate effectively with colleagues, clients, and stakeholders Manage and organise online meetings Develop effective business writing skills Understand and implement effective office administration techniques Maintain confidentiality and discretion in the workplace Executive PA: This course covers essential skills required for executive support, including diary management, meeting coordination, and travel planning. Learners will develop practical skills and knowledge that they can apply to support senior executives in their organisation. Legal Secretary: This course covers legal administration skills, including file management, document drafting, and client communication. Learners will develop practical skills and knowledge that they can apply to support legal professionals in their organisation. Effective Communication Skills: This course covers essential communication skills, including active listening, nonverbal communication, and conflict resolution. Learners will develop practical skills that they can apply to communicate effectively with colleagues, clients, and stakeholders. Certification Learners will qualify for the highly sought-after QLS Endorsed Certificate after successfully passing the assessment at the conclusion of each endorsed course. The Quality Licence Scheme is a credible and renowned endorsement that marks high qualityand excellence in the UK. It is well accepted and sought after by industry experts and recruiters. Learners who purchase this bundle will receive Three Hardcopy QLS Certificates at their door! CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Executive assistants and personal assistants Legal secretaries and administrators Professionals looking to develop their communication skills Anyone looking to start a career in administration or support roles Career path Executive Assistant: £22,000 - £45,000 per year Legal Secretary: £18,000 - £32,000 per year Office Manager: £20,000 - £40,000 per year Document Control Specialist: £18,000 - £35,000 per year Business Communications Specialist: £20,000 - £45,000 per year Certificates Certificate of completion Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Admin, Secretarial & PA, Minute Taking, Office Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the power of exceptional office management with our exclusive bundle of 8 courses, tailor-made for those aspiring to excel in Admin, Secretarial & PA roles, Minute Taking, and Office Management. Gain access to meticulously curated courses; three of which are QLS endorsed: Admin, Secretarial & PA Diploma, Minute Taking Executive Training, and Office Management. These top-notch courses come with the prestige of QLS endorsement and offer you a hardcopy certificate to enhance your professional credibility. Beyond this, the bundle includes five additional CPD QS accredited courses to enrich your knowledge further. These include Legal Advisor, Business Writing, Document Control, Meeting Management Online - CPD Accredited, and Employment Law. Each course is a treasure trove of theoretical insights designed to build a strong foundation for your career. This unbeatable course bundle is your golden ticket to climb the corporate ladder. It offers a comprehensive understanding of roles and responsibilities, best practices, legal aspects, and managerial tactics. Do not let this opportunity slip away. Invest in your future today! Key Features of the Admin, Secretarial & PA, Minute Taking, Office Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Admin, Secretarial & PA, Minute Taking, Office Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Admin, Secretarial & PA Diploma QLS Course 02: Minute Taking Executive Training QLS Course 03: Office Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Legal Advisor Course 02: Business Writing Course 03: Document Control Course 04: Meeting Management Online - CPD Accredited Course 05: Employment Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Admin, Secretarial & PA, Minute Taking, Office Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes Upon completion of this Admin, Secretarial & PA, Minute Taking, Office Management bundle, learners will be able to: Gain a comprehensive understanding of Admin, Secretarial & PA roles, Minute Taking, and Office Management. Learn the intricacies of Business Writing and Document Control. Understand the importance and application of Employment Law in an office environment. Enhance your skills in Meeting Management Online. Gain theoretical knowledge in the role and responsibilities of a Legal Advisor. Develop a strong foundation for a career in office administration and management. Earn QLS endorsed certificates and CPD QS accredited course completions for your professional portfolio. This all-inclusive bundle of 8 courses offers a holistic understanding of roles such as Admin, Secretarial & PA, Minute Taking, and Office Management. The curriculum is designed to provide detailed theoretical knowledge about these roles, equipping you with the foundational skills needed to perform them effectively. Beyond role-specific courses, the Admin, Secretarial & PA, Minute Taking, Office Management bundle enriches your understanding of relevant areas like Business Writing, Document Control, Meeting Management, and Employment Law. These add-on courses provide a wider perspective on office administration and management. By learning these topics, you enhance your ability to handle a variety of tasks, improving your employability, and setting yourself apart in a competitive job market. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Admin, Secretarial & PA, Minute Taking, Office Management bundle is ideal for: Aspiring Admin, Secretarial & PA professionals looking for a theoretical understanding of their roles. Individuals interested in Minute Taking and Office Management. Those looking to enrich their knowledge of Legal Advisor roles, Business Writing, Document Control, Meeting Management, and Employment Law. Professionals aiming to enhance their CV with QLS endorsed and CPD QS accredited courses. Career path Admin, Secretarial & PA professionals can expect a salary range of £20,000 - £30,000 in the UK. Minute Takers can look forward to a salary range of £22,000 - £28,000 in the UK. Office Managers in the UK typically earn within the range of £24,000 - £35,000. Legal Advisors have a broad salary range, typically between £30,000 - £90,000 in the UK. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included