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2309 Courses delivered Online

Compliance Management Training

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Compliance Management Training
Delivered Online On Demand1 hour
£12

Web Development (CSS , HTML & Bootstrap 4) - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Web Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Web Development (CSS, HTML & Bootstrap 4). Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Learn Web Development from Scratch Course 02: HTML Web Development Crash Course Course 03: CSS Web Development Crash Course Course 04: Bootstrap 4 Responsive Web Development Course 05: Front End Web Development Training for Everyone Course 06: Web Design in Affinity Designer Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: UX (User Experience) Fundamentals Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Web Development (CSS, HTML & Bootstrap 4) bundle illuminate your path to wisdom. The Web Development (CSS, HTML & Bootstrap 4) bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Web Development (CSS, HTML & Bootstrap 4) package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Web Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Web Development (CSS, HTML & Bootstrap 4) community today and let your voyage of discovery begin! Learning Outcomes: Upon completing this Web Development bundle, the learner will be able to: Attain a holistic understanding in the designated areas of study with the Web Development bundle. Establish robust bases across each course nestled within the Web Development bundle. Decipher intricate concepts through the articulate content of the Web Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Web Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Web Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Web Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Web Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Web Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Web Development journey and let knowledge guide you towards a brighter future. CPD 85 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Development bundle is suitable for: Aspiring Web Developers: Beginners seeking foundational web development skills. Front-End Developers: Professionals enhancing skills in responsive design and user experience. Graphic Designers: Designers expanding into web design using tools like Affinity Designer. UX/UI Designers: Specialists improving their knowledge in user experience and UI design. Entrepreneurs: Business owners wanting to build or manage their websites. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Web Development bundle. Career path This Web Development bundle will help to pursue various career paths: Junior Web Developer HTML Developer CSS Developer Bootstrap Web Developer Front-End Web Developer UI/UX Designer Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Web Development (CSS , HTML & Bootstrap 4) - 8 Courses Bundle
Delivered Online On Demand31 hours
£39

Rigging & Lifting, Forklift, Manual Handling & Workplace safety - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Rigging & Lifting bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Rigging & Lifting, Forklift, Manual Handling & Workplace safety. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Rigging and Lifting Course 02: Forklift Training - Online Course Course 03: Port Management Diploma Course 04: Warehouse Safety Course 05: Ladder Safety Course 06: Manual Handling Training Course 07: Work At Height Training Course 08: Level 2 Health and Safety in the Workplace Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Rigging & Lifting, Forklift, Manual Handling & Workplace safety bundle illuminate your path to wisdom. The Rigging & Lifting, Forklift, Manual Handling & Workplace safety bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Rigging & Lifting, Forklift, Manual Handling & Workplace safety package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Rigging & Lifting bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Rigging & Lifting, Forklift, Manual Handling & Workplace safety community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Rigging & Lifting bundle. Establish robust bases across each course nestled within the Rigging & Lifting bundle. Decipher intricate concepts through the articulate content of the Rigging & Lifting bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Rigging & Lifting bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Rigging & Lifting bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Rigging & Lifting bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Rigging & Lifting bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Rigging & Lifting bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Rigging & Lifting journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Rigging & Lifting bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Rigging & Lifting bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Rigging & Lifting, Forklift, Manual Handling & Workplace safety - 8 Courses Bundle
Delivered Online On Demand31 hours
£39

Child Care, Nanny & Childminding QLS Endorsed Diploma

By Compliance Central

Recent research indicates a significant surge in demand for childcare professionals, with an increase of 10% in job postings in the last quarter alone. This spike can be attributed to various factors, including the growing number of dual-income households and the emphasis on early childhood education. In response to this trend, our comprehensive bundle, "Child Care, Nanny & Childminding QLS Endorsed Diploma," equips individuals with the necessary skills and knowledge to thrive in this rewarding field. With thirty-five mentions of "Child Care, Nanny & Childminding" throughout the content, our Child Care, Nanny & Childminding bundle stands as a beacon of excellence in childcare education. This Child Care, Nanny & Childminding bundle comprises a diverse range of QLS endorsed and CPD QS accredited courses, meticulously designed to cover every aspect of childcare and childminding. From nurturing parenting skills to understanding the intricacies of child psychology, each module is crafted to empower learners with the tools needed to excel in their roles. Moreover, our guided courses on personal development ensure that participants not only enhance their technical competencies but also sharpen their soft skills for holistic professional growth. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Childcare and Nanning at QLS Level 5 Course 02: Diploma in Parenting Skills Training at QLS Level 4 Course 03: Diploma in Childminding at QLS Level 6 CPD QS Accredited Courses: Course 04: Safeguarding Children: Internet Safety Course 05: Parental Mental Health & Child Protection Course 06: Play Therapy Course 07: Child Playwork Course 08: Creating Children's Room Course 09: The Importance of Preschool Education in Child Development Course 10: Montessori Education for Early Childhood Course 11: How to Handle Tantrums in Children Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Child Care, Nanny & Childminding QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Child Care, Nanny & Childminding bundle, learners will achieve the following learning outcomes: Demonstrate proficiency in childcare and nanny duties at QLS Level 5. Apply effective parenting skills and strategies at QLS Level 4. Implement childminding best practices at QLS Level 6. Safeguard children against online risks and promote internet safety. Recognize and address parental mental health issues affecting child welfare. Utilize play therapy techniques to support children's emotional well-being. In this comprehensive Child Care, Nanny & Childminding course bundle, learners will delve into the intricate world of Child Care, Nanny & Childminding, exploring fundamental concepts and advanced techniques essential for providing exemplary care to children. Through a series of engaging modules, participants will gain a deep understanding of child development, learning how to create nurturing environments that foster growth and well-being. From infancy through early childhood, learners will discover how to tailor their approach to meet the unique needs of each child, honing their abilities to provide personalised care and support. Moreover, participants will explore the dynamics of effective communication and relationship-building within the childcare setting. They will learn to collaborate closely with parents and caregivers, forging strong partnerships aimed at promoting the holistic development of children. Through interactive learning experiences and practical case studies, learners will develop the confidence and skills needed to excel in this rewarding field, equipped with a comprehensive toolkit to navigate the complexities of Child Care, Nanny & Childminding with professionalism and compassion. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Care, Nanny & Childminding course Child Care, Nanny & Childminding bundle is ideally suited for: Aspiring childcare professionals seeking to enhance their knowledge and skills. Experienced nannies and childminders aiming to upskill and progress in their careers through Child Care, Nanny & Childminding courses. Parents or caregivers interested in gaining insights into effective parenting techniques. Individuals passionate about promoting child welfare and development within their communities. Professionals looking to enter or advance in the Child Care, Nanny & Childminding sector. Students pursuing qualifications in early childhood education or related fields across Child Care, Nanny & Childminding courses. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Career paths for graduates of this Child Care, Nanny & Childminding course bundle may include: Childcare practitioner Professional nanny Childminder Early years educator Child development specialist Family support worker Parenting coach Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Child Care, Nanny & Childminding QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Diploma in Lean Leadership and Change Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Diploma in Lean Leadership and Change Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Lean Leadership and Change Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Lean Leadership and Change Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Lean Leadership and Change Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 81 lectures • 06:40:00 total length •Why 00:04:00 •What 00:04:00 •Curriculum 00:05:00 •How 00:04:00 •What is Culture: 00:06:00 •Culture Drivers: 00:08:00 •Resources: 00:05:00 •Activity 1: 00:03:00 •House of Lean: 00:03:00 •Evolution: 00:04:00 •Shingo: 00:09:00 •Honda: 00:09:00 •Activity 2: 00:02:00 •JIT: 00:07:00 •Kanban: 00:08:00 •Continuous Improvement and Leadership: 00:04:00 •Waste Intro: 00:10:00 •Forms of Waste 1: 00:06:00 •Management Waste: 00:07:00 •Activity3: 00:02:00 •Scientific Method: 00:07:00 •Gemba Walk: 00:06:00 •Heijunka: 00:05:00 •Visual Display: 00:07:00 •Activity 4: 00:02:00 •Kaizen: 00:06:00 •Lean Leadership Intro: 00:07:00 •The Mind of the Lean Leader: 00:04:00 •The Mind of the Lean Leader - Transitions: 00:07:00 •Lean Leadership1. External Challenge: 00:06:00 •Lean Leadership 2. Internal Challenge: 00:06:00 •Activity 5: 00:02:00 •Lead WSA: 00:02:00 •Be the Model: 00:03:00 •Coach Others: 00:07:00 •Motivation: 00:04:00 •Reinforce Your Strategy: 00:04:00 •Activity 6: 00:01:00 •Intrinsic Reinforcement: 00:08:00 •Paths to Lean: 00:05:00 •How You Change: 00:03:00 •Design Thinking: 00:08:00 •Design Process: 00:09:00 •Capability Analysis: 00:05:00 •Charter: 00:05:00 •Activity 7: 00:02:00 •Design Team: 00:06:00 •Discovery: 00:06:00 •Discover the Process: 00:07:00 •Dream: 00:07:00 •Design technical: 00:07:00 •Design Structure: 00:08:00 •Social Design: 00:06:00 •Activity 8: 00:03:00 •VON Case Study: 00:10:00 •WSA Summary: 00:04:00 •Activity 9: 00:02:00 •Why Teams: 00:06:00 •Types of Teams: 00:06:00 •Team Charter: 00:05:00 •Team Maturity: 00:05:00 •Team Roles and Responsibilities: 00:05:00 •Team Agenda: 00:05:00 •Activity 10: 00:02:00 •Facilitation 1: 00:06:00 •Facilitation 2: 00:04:00 •Team Scoreboard: 00:07:00 •Activity 11: 00:01:00 •Map Team's Work: 00:03:00 •Attitudes: 00:05:00 •Five Whys: 00:03:00 •PDSA 1: 00:04:00 •PDSA 2: 00:04:00 •PDCA example: 00:01:00 •Activity 12: 00:01:00 •A3: 00:06:00 •Standard Work: 00:05:00 •Leader Standard Work: 00:04:00 •Activity 13: 00:02:00 •Summary: 00:03:00 •Additional Study Materials: Diploma in Lean Leadership and Change Management: 00:00:00

Diploma in Lean Leadership and Change Management
Delivered Online On Demand6 hours 40 minutes
£12

Body Language Diploma

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Body Language Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Body Language Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Body Language Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Body Language Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Body Language Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Body Language Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Body Language Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Body Language Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Body Language Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Body Language Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:05:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 00:06:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:05:00 Effective Communication: Body Language- Activities 00:00:00 Recommended Reading Recommended Reading:Master in Body Language 00:00:00 Assignment Assignment - Body Language Diploma 00:00:00

Body Language Diploma
Delivered Online On Demand20 hours 1 minutes
£10.99

Leadership and Management Essential Skill

4.5(3)

By Studyhub UK

Dive deep into the intricacies of the 'Leadership and Management Essential Skill' course and unlock the doors to transformative managerial practices. Discover a balanced blend of traditional management principles alongside cutting-edge theories on leadership. Understand the delicate dance between leadership and management, learn how to tackle hurdles, and master the various leadership styles to optimise team performance and growth. Learning Outcomes Comprehend the foundational principles that underpin successful management. Analyse and apply contemporary leadership theories within various organisational contexts. Discern the nuanced distinctions and practical applications between leadership and management. Identify and navigate challenges commonly faced in leadership and managerial roles. Recognise and implement varied leadership styles, evaluating their impact and leveraging mentoring for optimum outcomes. Why buy this Leadership and Management Essential Skill course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership and Management Essential Skill there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Leadership and Management Essential Skill course for? Aspiring managers keen to lay a strong foundation for their careers. Current managers seeking deeper insights into leadership dynamics. Team leaders eager to understand and adapt to different leadership styles. Individuals transitioning into roles requiring managerial oversight or leadership. Entrepreneurs and start-up founders wanting a structured approach to lead and manage. Prerequisites This Leadership and Management Essential Skill does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management Essential Skill was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £55,000 Team Leader: £25,000 - £45,000 Chief Executive Officer (CEO): £70,000 - £150,000+ Operations Director: £60,000 - £100,000 Leadership Consultant: £40,000 - £85,000 Business Development Manager: £35,000 - £60,000 Course Curriculum Module 01: Principles of Management Principles of Management 00:15:00 Module 02: Applied Theories on Leadership Applied Theories on Leadership 00:15:00 Module 03: Leadership and Management Differences & Applications Leadership and Management Differences & Applications 00:14:00 Module 04: Obstacles in Leadership and Management Obstacles in Leadership and Management 00:17:00 Module 05: Different Leadership Styles Different Leadership Styles 00:17:00 Module 06: Impact of Different Leadership Style and Mentoring Impact of Different Leadership Style and Mentoring 00:18:00

Leadership and Management Essential Skill
Delivered Online On Demand1 hour 36 minutes
£10.99

Personal Safety Plan for Lone Workers

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Personal Safety Plan for Lone Workers. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Personal Safety Plan for Lone Workers course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Personal Safety Plan for Lone Workers career, then enrol in our course today! What will make you stand out? On completion of this Personal Safety Plan for Lone Workers online course, you will gain the following: CPD Certified Personal Safety Plan for Lone Workers Course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole Personal Safety Plan for Lone Workers learning materials collection. This course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Personal Safety Plan for Lone Workers course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Personal Safety Plan for Lone Workers is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Personal Safety Plan for Lone Workers and explore the key topics such as: Personal Safety Plan for Lone Workers Module 01: Basics of Lone Working Module 02: Lone Worker's Safety Laws Module 03: Risk Assessment Module 04: Safe Working System for Lone Working Module 05: Conflict Avoidance and Resolution Module 06: Reporting and Recording Incidents Module 07: Physical and Mental Well-being Module 08: First Aid and Workplace Safety for Lone Workers Therefore, reinforce your knowledge and furnish your skills by enroling in our Personal Safety Plan for Lone Workers course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Personal Safety Plan for Lone Workers course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Personal Safety Plan for Lone Workers Course the Right Option for You? This Personal Safety Plan for Lone Workers course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Personal Safety Plan for Lone Workers course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Personal Safety Plan for Lone Workers better. Already working on Personal Safety Plan for Lone Workers and am eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in related fields. Requirements Without any formal requirements, you can delightfully enrol in this Personal Safety Plan for Lone Workers course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Personal Safety Plan for Lone Workers course at your own pace. Career path The aim of this exclusive Personal Safety Plan for Lone Workers course is to help you toward your dream career. So, complete this Personal Safety Plan for Lone Workers course and enhance your skills to explore opportunities in relevant areas.

Personal Safety Plan for Lone Workers
Delivered Online On Demand3 hours
£12

Customer Support Training

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12