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Do you want to learn how to overcome the fear of public speaking? Do you want to deliver your presentation with confidence? If yes, then enrol now and increase your confidence in all aspects of your life. Description: Whatever the circumstance is, having the skills to speak in public is fundamental to progress. Many people have a deep fear of public speaking. Or, on the other hand, they believe it's only a natural ability that can't be learned, this couldn't be more distant than the truth! This course has been intended to make the art of Public Speaking open to everybody. This course provides the students with valuable public speaking skills, including detailed information on building up an engaging program and conveying your presentation with control. Who is this course for? Sales professionals, business leaders, teachers, small business owners, aspiring politicians and anyone with an interest in learning how to speak in public Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3: Public Speaking Diploma Course will be very beneficial and helpful, especially to the following careers: Lecturer. Entrepreneur. Public speaker Politician. And Much More! Level 3: Public Speaking Diploma Course Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 3: Public Speaking Diploma Course 00:20:00 Final Exam Final Exam- Level 3: Public Speaking Diploma Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone. This Level 3 Diploma in Telemarketing will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy. So, if you are thinking to use telemarketing to increase your sales success you can join this course now. Learning Outcomes: Create belief along with your customers and colleagues Promote your sales approach so as to make progress for success with cold calling Locate the paths to have an approving impression Figure out negotiation plans that will transform you to a stronger seller Make a script for maximising your proficiency over the phone Knowing the rules of saying as well as asking to promote interest, deal with the objections, as well as terminate the sale Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Telemarketing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Telemarketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 3 Diploma in Telemarketing Course Overview 00:15:00 Verbal Communication 00:30:00 To Serve and Delight 00:15:00 Exceptional Things about Telephone Sales 00:30:00 It's More Than Just a Phase 00:30:00 Communication Essentials 01:00:00 Developing Your Script 00:45:00 Pre-Call Planning 00:15:00 Phone Tag and Call Backs 00:15:00 Following Up 00:15:00 Closing the Sale 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Telemarketing 00:20:00 Final Exam Final Exam- Level 3 Diploma in Telemarketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Creative thinking and innovation are two critical components in our personal and professional lives. We do creativity on daily basis which helps us manage our daily chores. This Level 3 Diploma in Creative Thinking and Innovation will help you on how to recognize and hone your creative potential. In this course, you will learn to recognize the variation between creation and innovation, locate individual creativity, create their respective atmosphere, significance of creativity, problem solving methods and tools, people and group techniques and how to apply creative concept, etc. This course will ultimately help you to understand the importance of practicing to boost your creative and innovative skills. Learning Outcomes: How to recognise the variation between creativity and innovation How to locate their individual creativity Means to create their respective creative atmosphere The significance of creativity as well as innovation in business Problem solving methods and tools Personal and group techniques so as to assist produce creative concepts How to apply creative concepts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Creative Thinking and Innovation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Creative Thinking and Innovation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What Is Creativity and Innovation? 00:15:00 Individual Creativity 00:30:00 Developing the Right Environment for Creativity 00:15:00 Creativity and Innovation in Business 00:15:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:30:00 Defining the Problem 00:30:00 Creative Techniques 00:45:00 Encouraging Creativity In A Team 00:30:00 Putting It All Together 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Final Exam Final Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview A diverse and inclusive workplace can cultivate a dynamic and productive workforce. Develop the ability to promote diversity, equality, and inclusion in your workplace with our exclusive Equality, Diversity and Inclusion (EDI) Training. This training is designed to help you understand the vitals of creating a healthy workforce. The modules of this course are broken down into easy-to-follow modules. These modules will educate you on the core definition and concepts of diversity, equality and inclusion. In addition, you will get introduced to the major protected characteristics. Further in the study, you will learn the strategies to incorporate EDI in the organisational policy.  After completing the course, you will be able to build a friendly work culture with a productive workforce. So, enrol now and start learning today! Course Sneak Peek Learning Outcomes Understand the basic concepts of diversity, equality, and inclusion Familiarise yourself with the protected characteristics Develop the ability to manage improper behaviour and toxic work culture Know how to implement EDI in the organisational policy Recognise the vital aspects of creating a healthy workplace Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? HR management Promoting culture, diversity and inclusion Who Should Take this Equality, Diversity and Inclusion (EDI) Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Equality, Diversity and Inclusion (EDI) Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Equality, Diversity and Inclusion (EDI) Training course will equip you with effective skills and abilities and help you explore career paths such as  Equality, Diversity and Inclusion (EDI) OfficerSocial Worker HR Manager Team Supervisor Course Curriculum Module 01: Introduction to Equality, Diversity and Inclusion Introduction to Equality, Diversity and Inclusion 00:07:00 Module 02: The Protected Characteristics The Protected Characteristics 00:06:00 Module 03: Inappropriate Behaviour and Toxic Work Culture Inappropriate Behaviour and Toxic Work Culture 00:07:00 Module 04: Implementing EDI in Organisational Policy Implementing EDI in Organisational Policy 00:07:00 Equality, Diversity and Inclusion Legislation 00:15:00 Writing the EDI Policy and Conducting Audit 00:10:00 Module 05: Creating an Ideal Workplace Creating an Ideal Workplace 00:09:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Project Management -Overview Are you a parent who is considering home education for your child? Do you want to know the benefits and challenges of homeschooling and how to do it legally and effectively? Well, our Home Education is designed to make you capable of starting and succeeding in home education. As the course begins, you will gain an in-depth understanding of the objectives and factors of home education and how it differs from traditional schooling. Plus, you will learn how to comply with UK home education's legal requirements and regulations and how to deregister your child from school. Moreover, in this course, you will gain insights into the advantages and disadvantages of home education, weighing factors such as flexibility, individualised instruction, and socialisation against potential challenges. Moving deeper into the course, you will learn to identify and differentiate between prominent homeschooling methods, including classical, Montessori, unschooling, world schooling, and Waldorf approaches. Furthermore, this course will teach you how to implement practical strategies for creating structured daily schedules, easing into homeschool routines, and staying organised throughout the academic year. Enrol in the Home Education course today and prepare to embark on a rewarding and fulfilling educational journey! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Home Education Introduction to Home Education 00:18:00 Formal Requirements for Home-Schooling 00:29:00 Advantages and Disadvantages of Home Education 00:23:00 Methods of Homeschooling (Part -A) 00:33:00 Methods of Homeschooling (Part - B) 00:28:00 Methods of Homeschooling (Part - C) 00:17:00 Assessment of Home Education 00:25:00 Challenges of Home Education 00:14:00 Advices for Prospective Homeschooler's Parents 00:26:00

Overview Cold Call to Boost Sales Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cold Call to Boost Sales Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Cold Call to Boost Sales Unit 01: Introduction 00:01:00 Unit 02: What is cold calling? 00:02:00 Unit 03: Benefits of cold calling 00:03:00 Unit 04: Where to buy data 00:02:00 Unit 05: How to cold call a business 00:05:00 Unit 06: How to cold call the public 00:06:00 Unit 07: Scripts 00:10:00 Unit 08: Bullet points 00:04:00

Strategic Planning Process- Level 2 Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Strategic Planning Process- Level 2 Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00

Speech and Language Therapy Diploma Overview Are you interested in pursuing a rewarding career in speech and language therapy? Look no further! Our Speech & Language Therapy Diploma is the ideal choice for individuals like you who are passionate about making a difference through effective communication. In this course, you will begin by gaining a solid foundation in speech therapy, learning about its principles and practices. We will delve into the scientific aspects of speech, exploring the intricate anatomy that influences our ability to communicate effectively. Additionally, you will dive into the linguistic disciplines that shape speech patterns and characteristics. A vital aspect of speech and language therapy is literacy and language development. Our course provides valuable insights into supporting individuals in developing their reading, writing, and language skills, enabling them to thrive academically and socially. We understand the importance of addressing speech and language disorders in both children and adults. Throughout the program, you will explore various disorders, their causes, and evidence-based intervention strategies. We will also focus on equipping you with specialized techniques to assist children with speech and language difficulties, enabling them to communicate confidently and reach their full potential. Enrol in our Speech & Language Therapy Diploma today and unlock a world of opportunities in this fulfilling profession. What You Will Learn The role, skills and responsibilities of a speech and language therapist Phonetics and phonology Tips for applying different techniques for teaching adults and children Teaching models that have influenced current teaching practices How to plan lessons and learning activities How to set learning goals and objectives for your pupils Digital tools and equipment for teaching in a modern way Skills You Will Gain Patience to work with students for long hours Lesson planning Excellent phonetics skills Knowledge of teaching methodologies Pupil motivation Organisation Career path Learn more about speech and language therapy and teach children as well as adults in a classroom environment or at their homes. Career Opportunities in this field include the following: SEN Teaching Assistant SEN Teacher Language Tutor Early Childhood Educator Psychologists and Counsellors Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: An Overview of Speech Therapy An Overview of Speech Therapy 00:12:00 Module 2: The Science of Speech The Science of Speech 00:19:00 Module 3: The Anatomy of Speech The Anatomy of Speech 01:00:00 Module 4: Characteristics of Speech: Linguistic Disciplines Characteristic of Speech: Linguistic Discipline 00:26:00 Module 5: Literacy & Language Development Literacy and Language Development 00:22:00 Module 6: Child Speech & Language Disorders Child Speech & Language Disorders 00:32:00 Module 7: Adult Speech & Language Disorders Adult Speech & Language Disorders 00:27:00 Module 8: How to Help a Child with SL Difficulties How to Help a Child with SL Difficulties 00:34:00 Mock Exam Mock Exam - Speech & Language Therapy Diploma 00:20:00 Final Exam Final Exam - Speech & Language Therapy Diploma 00:20:00 (Optional) Assignment Assignment - Speech & Language Therapy Diploma 00:00:00

Real Estate Investor Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Real Estate Investor Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01 - Property Development Property Development 00:22:00 Module 02 - Different Types of Property Different Types of Property 00:17:00 Module 03 - Land Law Principles- Rights and Interests Land Law Principles- Rights and Interests 00:21:00 Module 04 - Ownership, Co-ownership and Possession of the Property Ownership,Co-ownership and Possession of the Property 00:36:00 Module 05 - Lease Bailment, License, Mortgage and Insurance Related Law Lease Bailment, License,Mortgage and Insurance Related Law 00:59:00 Module 06 - Real Estate Investment Real Estate Investment 00:19:00 Module 07 - Strategies for a Real Estate Investor Strategies for a Real Estate Investor 00:20:00 Module 08 - Marketing Your Property Marketing Your Property 00:15:00 Module 09 - Introduction to Property Management Introduction to Property Management 00:15:00 Module 10 - The Property Management Process The Property Management Process 00:35:00 Module 11 - The Role and Responsibilities of a Property Manager The Role and Responsibilities of a Property Manager 00:14:00 Module 12 - Listing Properties and Marketing Listing Properties and Marketing 00:27:00

Cleaning Specialist is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Specialist and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 06 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:18:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:25:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:23:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:22:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:21:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:17:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:20:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:20:00 Module 11: Starting a Cleaning Business and Planning for it Planning and Starting a Cleaning Business 00:16:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:21:00 Module 13: Customer Satisfaction Customer Satisfaction 00:22:00 Module 14: Management of Staff Management of Staff 00:21:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:23:00 Module 16: Expansion Management Expanding Your Business 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:23:00