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Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **25-in-1 Supervisor Advanced Diploma Mega Bundle** Supervisor Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Supervisor Advanced Diploma package online with Studyhub through our online learning platform. The Supervisor Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Supervisor Advanced Diploma course provides complete 360-degree training on Supervisor Advanced Diploma. You'll get not one, not two, not three, but twenty-five Supervisor Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Supervisor Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Supervisor Advanced Diploma Bundle consists the following career oriented courses: Course 01: Supervisor Training Course 02: Project Management Course 03: Team Building Masterclass Course 04: Time Management Course 05: Conflict Resolution Course 06: Emotional Intelligence and Social Management Diploma Course 07: Diversity Training Course 08: Decision Making and Critical Thinking Online Course Course 09: Employee Engagement and Retention Strategies Course 10: Performance Management Course 11: Coaching and Mentoring Course 12: Change Management Course 13: Strategic Planning and Implementation Course 14: Corporate Social Responsibility Diploma Course 15: Delegation Skills Training Course 16: Stress Management Training Course 17: Negotiation Skills Course 18: Make Business Plans: Forecasting and Budgeting Course 19: Risk Management Course 20: Customer Relationship Management Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Human Resource Management Course 23: Presentation Skills Course 24: Workplace Health, Safety & Laws Course 25: Effective Communication Skills Diploma The Supervisor Advanced Diploma course has been prepared by focusing largely on Supervisor Advanced Diploma career readiness. It has been designed by our Supervisor Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Supervisor Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Supervisor Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Supervisor Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Supervisor Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Supervisor Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Supervisor Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Supervisor Advanced Diploma lessons One to one assistance from Supervisor Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Supervisor Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Supervisor Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Supervisor Advanced Diploma certificate and transcript on the next working day Easily learn the Supervisor Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Supervisor Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Supervisor Advanced Diploma Requirements To participate in this Supervisor Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Supervisor Advanced Diploma Career path You will be able to kickstart your Supervisor Advanced Diploma career because this course includes various courses as a bonus. This Supervisor Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Supervisor Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **40-in-1 Mandatory & Statutory Training Mega Bundle** Mandatory & Statutory Training Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Mandatory & Statutory Training package online with Studyhub through our online learning platform. The Mandatory & Statutory Training bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Mandatory & Statutory Training course provides complete 360-degree training on Mandatory & Statutory Training. You'll get not one, not two, not three, but fortyMandatory & Statutory Training courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Mandatory & Statutory Training courses are yours for as long as you want them once you enrol in this course In this exclusive Mandatory & Statutory Training bundle, you really hit the jackpot. Here's what you get: Step by step Mandatory & Statutory Training lessons One to one assistance from Mandatory & Statutory Trainingprofessionals if you need it Innovative exams to test your knowledge after the Mandatory & Statutory Trainingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Mandatory & Statutory Training courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Mandatory & Statutory Training certificate and transcript on the next working day Easily learn the Mandatory & Statutory Training skills and knowledge you want from the comfort of your home This Mandatory & Statutory Training Bundle consists the following career oriented courses: Course 01: Health and Safety Executive (HSE) Course 02: Fire Safety Course 03: Manual Handling Training Course 04: First Aid at Work Course 05: Equality, Diversity and Discrimination Course 06: Data Protection and Data Security (GDPR) Training Certification Course 07: Diploma in Safeguarding Vulnerable Adults Course 08: Safeguarding Children Course 09: Conflict Resolution Course 10: Money Laundering Awareness and Anti-Bribery Training Course 11: Evacuation Procedures Training Course 12: Risk Assessment & Management Course 13: Cyber Security Awareness Training Course 14: Infection Control Diploma Course 15: COSHH Basics for a Safe Working Environment Course 16: Lone Worker Safety & Protection Course 17: Mental Health Awareness Course Online Course 18: Dementia Awareness Course 19: Inclusive Communities: Disability Awareness and Inclusion Training Course 20: Diversity Training Course 21: Workplace Violence, Harassment and Conflict Resolution Training Course 22: Food Safety & Hygiene Certificate Course 23: Customer Service & Environment Course 24: Time Management Course 25: Stress Management Training Course 26: Effective Communication Skills Diploma Course 27: Team Building Masterclass Course 28: Leadership Skills Training Course 29: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 30: Substance Misuse Awareness Diploma Course 31: Professional Crisis Management Certificate Course 32: Mental Health and Wellbeing: Self Care Course 33: Effective Remote Working Course 34: Leading and Managing Remote Team Course 35: Child Protection Course 36: Domestic Violence and Abuse Awareness Diploma Course 37: Whistleblowing Training Course Course 38: Foundations of IT Security: Protecting Digital Assets Course 39: Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities Course 40: Drugs and Alcohol Awareness Training The Mandatory & Statutory Training course has been prepared by focusing largely on Mandatory & Statutory Training career readiness. It has been designed by our Mandatory & Statutory Training specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Mandatory & Statutory Training Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Mandatory & Statutory Training bundle course has been created with fortypremium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Mandatory & Statutory Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Mandatory & Statutory Training Elementary modules, allowing our students to grasp each lesson quickly. The Mandatory & Statutory Training course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mandatory & Statutory Training training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Mandatory & Statutory Training Requirements To participate in this Mandatory & Statutory Training course, all you need is - A smart device A secure internet connection And a keen interest in Mandatory & Statutory Training Career path You will be able to kickstart your Mandatory & Statutory Training career because this course includes various courses as a bonus. This Mandatory & Statutory Training is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Mandatory & Statutory Training career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

***24 Hour Limited Time Flash Sale*** GDPR , Compliance & Information Management Level 3, 5 & 6 at QLS Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential in the crucial sectors of GDPR, Compliance, and Information Management with our comprehensive course bundle. Included in this unique bundle are three Quality License Scheme (QLS) endorsed courses that provide you with an in-depth understanding of GDPR basics, compliance certification, and information management. To authenticate your learning journey, you'll receive a hardcopy certificate upon completion of these QLS-endorsed courses, marking a noteworthy milestone in your professional development. But that's not all; this course bundle also incorporates five relevant Continued Professional Development (CPD) Quality Standard (QS) accredited courses. These cover important topics like Anti-Money Laundering (AML), Know Your Customer (KYC) guidelines, Cyber Security Awareness, Cyber Law, and Security Management. Equip yourself with this comprehensive GDPR, Compliance & Information Management course bundle and stay ahead in a world that increasingly values data protection and regulatory compliance. Key Features of the GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Data Protection : GDPR Basics QLS Course 02: Certificate in Compliance QLS Course 03: Information Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Anti-Money Laundering (AML) Training Course 02: KYC Course 03: Cyber Security Awareness Training Course 04: Cyber Law Online Course Course 05: Security Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS Bundle: By the end of this GDPR, Compliance & Information Management bundle course, learners will be able to: Understand the essentials of the General Data Protection Regulation (GDPR). Gain theoretical knowledge of compliance and its significance in businesses. Learn about the intricacies of Information Management. Gain insights into Anti-Money Laundering (AML) measures. Understand the importance of Know Your Customer (KYC) guidelines. Develop awareness about Cyber Security and its importance in the digital age. Gain insights into the essentials of Cyber Law. Understand the principles of Security Management. The GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS bundle offers a wide spectrum of knowledge across several key domains. It empowers you with a fundamental understanding of the GDPR, taking you through its importance in the digital era, and ensuring data protection. The bundle also includes a course on Compliance, which deepens your knowledge of maintaining organisational standards and regulations. The Information Management course provides insights into managing and utilising information effectively in a business setting. Moreover, the bundle also includes relevant CPD QS accredited courses like AML Training and KYC, offering a thorough understanding of financial regulations and customer verification processes. Further, it encompasses courses like Cyber Security Awareness Training, Cyber Law, and Security Management Diploma, amplifying your understanding of the digital security landscape. This comprehensive course bundle promises a thorough theoretical understanding, preparing you for the next steps in your career journey. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This GDPR, Compliance & Information Management bundle course is ideal for: Individuals aspiring for a career in data protection, compliance, or information management. Professionals in the IT or finance sector seeking to enhance their theoretical knowledge. Students studying law, finance, or related fields. Anyone with a keen interest in understanding the legal and regulatory aspects of data management. Career path GDPR Compliance Officer - Salary range in the UK: £25,000 - £55,000 per year Compliance Officer - Salary range in the UK: £26,000 - £60,000 per year Information Management Specialist - Salary range in the UK: £30,000 - £70,000 per year AML Analyst - Salary range in the UK: £30,000 - £55,000 per year Cyber Security Analyst - Salary range in the UK: £30,000 - £70,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

***24 Hour Limited Time Flash Sale*** Speech Therapy, SEN Teaching & British Sign Language -QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Empower yourself with the knowledge to make a difference in lives with our "Speech Therapy, SEN Teaching & British Sign Language" course bundle. This comprehensive learning package offers 8 top-notch courses to bring out your potential as an empathetic, informed and versatile educator. Dive into the realms of Speech and Language Therapy, SEN Teaching, and British Sign Language with our QLS-endorsed courses. These endorsed courses also provide you a hardcopy certificate, a testament to your dedication and competence. Next, expand your horizons with our 5 CPD QS accredited courses, meticulously designed to augment your learning in relevant areas. Grasp the foundation of Phonics in Early Years Settings, familiarise with the Early Years Foundation Stage (EYFS), and explore Autism. Also, enhance your Teaching abilities with our Teacher Training course, and refine your English Language and Grammar skills. Whether you're an aspiring educator or a professional seeking advancement, this Speech Therapy, SEN Teaching & British Sign Language course bundle is your ticket to a future brimming with possibilities. Let the transformative journey begin, where you turn theory into change! Key Features of the Speech Therapy, SEN Teaching & British Sign Language Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Speech Therapy, SEN Teaching & British Sign Language bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Speech And Language Therapy QLS Course 02: SEN Teaching QLS Course 03: British Sign Language 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Phonics in Early Years Settings Course 02: Early Years Foundation Stage (EYFS) Course 03: Autism Course 04: Teaching: Teacher Training Course 05: English Language and Grammar Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Speech Therapy, SEN Teaching & British Sign Language courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Speech Therapy, SEN Teaching & British Sign Language Bundle: Upon completion of this Speech Therapy, SEN Teaching & British Sign Language bundle, learners will be able to: Understand and apply principles of Speech and Language Therapy. Develop competencies in SEN Teaching and British Sign Language. Implement Phonics in Early Years Settings and understand the EYFS framework. Gain insights into Autism and techniques for managing it. Enhance teaching skills and understand various teaching methodologies. Improve English Language and Grammar skills. Navigate challenges and create solutions in a diverse learning environment. Our "Speech Therapy, SEN Teaching & British Sign Language" course bundle is a compendium of key learning areas, thoughtfully put together for a holistic learning experience. It begins with an in-depth exploration into Speech and Language Therapy, SEN Teaching, and British Sign Language. These subjects not only equip you with vital therapeutic and communicative skills but also set the stage for a deeper understanding of individual learning needs. The second half of the Speech Therapy, SEN Teaching & British Sign Language bundle encapsulates crucial areas like Phonics in Early Years Settings, EYFS, Autism, Teacher Training, and English Language and Grammar. These courses empower you with an array of skills, enabling you to engage with learners of varying abilities and needs. All these components come together to give you a well-rounded understanding of the intricacies of education, helping you bring about meaningful change in lives. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Speech Therapy, SEN Teaching & British Sign Language bundle is ideal for: Aspiring educators seeking a comprehensive understanding of varied teaching methodologies. Professional educators wanting to enhance their skills in SEN teaching and Speech Therapy. Individuals interested in learning British Sign Language. Parents or caregivers looking to better understand and support children with special needs. Career path Speech and Language Therapist, median salary £33,000 per annum. SEN Teacher, median salary £30,000 per annum. Early Years Teacher, median salary £24,373 per annum. British Sign Language Interpreter, median salary £29,000 per annum. Autism Support Worker, median salary £17,500 per annum. English Language Teacher, median salary £28,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Compliance, Risk & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the Power of Compliance, Risk & Change Management with Our Comprehensive Bundle of Eight Courses! Are you ready to take your career to new heights in the dynamic fields of Compliance, Risk, and Change Management? Look no further! Our specially curated bundle brings you the ultimate opportunity to enhance your knowledge and expertise in these critical domains. Packed with a total of eight courses, including three prestigious QLS-endorsed programs and five CPD QS accredited courses, this bundle is designed to equip you with the essential skills and knowledge needed to thrive in the ever-evolving business landscape. When you enroll in our Compliance, Risk & Change Management bundle, you gain access to three QLS-endorsed courses, each accompanied by a tangible hardcopy certificate. These courses, namely Compliance Management, Risk Management Level 7, and Change Management, provide a solid foundation in their respective disciplines, ensuring that you are well-prepared to navigate complex regulatory frameworks, assess and mitigate risks, and drive successful organizational change. In addition to the QLS-endorsed courses, you will also benefit from five CPD QS accredited courses that delve into crucial topics such as Enterprise Risk Management and ISO 31000, Internal Audit Skills, Corporate Risk and Crisis Management, Financial Risk Management, and Anti Money Laundering (AML). These courses broaden your understanding of key concepts and arm you with the expertise to make informed decisions, safeguard organizational integrity, and effectively manage risks. Don't miss this golden opportunity to excel in Compliance, Risk, and Change Management. Enroll in our bundle today and gain the edge you need to succeed in your professional journey. Embark on a transformative learning experience that will elevate your skills, expand your horizons, and open doors to a world of exciting career opportunities. Key Features of the Compliance, Risk & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Compliance, Risk & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Compliance Management QLS Course 02: Risk Management Level 7 QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Enterprise Risk Management and ISO 31000Course 02: Internal audit skillsCourse 03: Corporate Risk And Crisis Management - Online CourseCourse 04: Finance: Financial Risk ManagementCourse 05: Certificate in Anti Money Laundering (AML) In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Compliance, Risk & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of compliance management principles and practices Acquire advanced skills in risk identification, assessment, and mitigation Gain expertise in managing organizational change and fostering a culture of adaptability Understand the ISO 31000 framework and its application in enterprise risk management Master the art of internal audit and enhance your ability to ensure compliance Acquire the skills to handle corporate risk and crisis situations effectively Learn the principles of financial risk management and apply them in real-world scenarios Our Compliance, Risk & Change Management bundle is a comprehensive collection of eight courses meticulously designed to empower professionals like you with the knowledge and skills required to excel in the ever-evolving fields of compliance, risk management, and change management. With three QLS-endorsed courses and five CPD QS accredited courses, this bundle offers a holistic learning experience that covers essential topics ranging from compliance principles to crisis management strategies. Join us today and unlock your potential for success! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals working in compliance, risk management, or change management roles Individuals aspiring to pursue careers in these fields Executives and managers responsible for organizational governance and risk mitigation Entrepreneurs seeking to build a strong foundation in compliance and risk management Career path Compliance Manager: £40,000 - £80,000 per year Risk Manager: £45,000 - £90,000 per year Change Manager: £50,000 - £100,000 per year Internal Auditor: £35,000 - £70,000 per year Financial Risk Manager: £60,000 - £110,000 per year Anti Money Laundering (AML) Specialist: £40,000 - £80,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Personal Development, Leadership with Decision Making and Critical Thinking Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you ready to ignite personal and professional growth, improve decision-making, and advance leadership skills? Unleash your potential with our Personal Development, Leadership with Decision Making, and Critical Thinking Bundle! This bundle features eight exclusive courses designed to push your abilities to new horizons. Learn to make the leap from follower to leader with our QLS-endorsed Diploma in Leadership, Decision Making, Critical Thinking, and Personal Development courses. These three courses, recognised for their high quality and rigorous academic standards, come complete with a hardcopy certificate, tangible proof of your newly gained knowledge. Boost your interpersonal and negotiation prowess with our CPD QS accredited courses on Personal and Networking Skills, Maximise Your Personal Productivity: Negotiation Skills, and The Principles of Ethical Leadership. These courses offer you a chance to understand better and navigate social networks, maximise your efficiency, and grasp the ethical aspects of leadership. Add to these Building a Foundation for Leadership Success and Learn to Level Up Your Leadership two more CPD QS accredited courses to amplify your leadership toolkit. This selection enables you to unlock a comprehensive understanding of leadership, the foundation for success, and the strategies to elevate your leadership. Each course in this bundle is curated, emphasising the theoretical knowledge vital to personal development, decision-making, critical thinking, and leadership. Embark on a transformative journey today with this power-packed bundle and fuel your professional ascent. The time to invest in yourself is now. Enrol today and get ready to soar! Key Features of the Personal Development, Leadership with Decision Making and Critical Thinking Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Personal Development, Leadership with Decision Making and Critical Thinking bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Personal Development QLS Course 02: Decision Making and Critical Thinking QLS Course 03: Diploma in Leadership 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Maximise Your Personal Productivity: Negotiation Skills Course Course 02: Personal and Networking Skills Course 03: The Principles of Ethical Leadership Course 04: Building a Foundation for Leadership Success Course 05: Learn to Level Up Your Leadership In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Personal Development, Leadership with Decision Making and Critical Thinking courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a robust understanding of personal growth, leadership, decision-making, and critical thinking principles. Master negotiation skills to effectively maximise personal productivity. Enhance networking skills for building strategic relationships and partnerships. Gain a comprehensive knowledge of ethical leadership and the principles governing it. Learn to establish a strong foundation for leadership success through systematic learning. Upgrade your leadership skills with cutting-edge theoretical knowledge. Acquire hardcopy certificates for QLS-endorsed courses, demonstrating your achievements and dedication. Venture into an enlightening journey of personal and professional development with our specially curated course bundle. Designed to enrich your theoretical understanding, this bundle comprises three QLS-endorsed and five CPD QS-accredited courses. You'll explore profound subjects like decision-making, critical thinking, personal productivity, ethical leadership, and much more. These theoretical insights will undoubtedly sharpen your leadership acumen and personal growth. Gain hardcopy certificates for QLS-endorsed courses and prove your dedication to learning and self-improvement. Seize the opportunity to elevate your career prospects and become a decisive leader with our course bundle - the stepping stone to your success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking to enhance their theoretical knowledge in leadership and decision-making. Professionals aiming to upskill and improve their personal development. Students who wish to build a robust foundation in personal productivity and ethical leadership. Anyone interested in boosting their critical thinking and networking skills. Career path Leadership Consultant: £35,000 - £80,000 per annum. Personal Development Coach: £30,000 - £60,000 per annum. Negotiation Specialist: £45,000 - £85,000 per annum. Critical Thinking Specialist: £40,000 - £75,000 per annum. Ethical Leadership Advisor: £45,000 - £90,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem & Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem & Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem & Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem & Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem & Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem & Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem & Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem & Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem & Assertiveness Skill Course Course 01: Self Esteem & Assertiveness Skill Course 02: Workplace Stress Management Course 03: Networking Skills Training ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem & Assertiveness Skill course ] This comprehensive and accurate Self Esteem & Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem & Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem & Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem & Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem & Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem & Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem & Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem & Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Workplace Stress Management*** Course Curriculum Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Networking Skills Training*** Course Curriculum Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections ------------------------- Assessment Method After completing each module of the Self Esteem & Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem & Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem & Assertiveness Skill because it does not require any advanced knowledge or skills. Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem & Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Mental Health Awareness Online Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Certificate in Mental Health Awareness course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Certificate in Mental Health Awareness qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Certificate in Mental Health Awareness course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Courses are included in this Level 2 Certificate in Mental Health Awareness Bundle Course Course 01: Level 2 Certificate in Awareness of Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Diploma in Family Support Worker Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 2 Certificate in Understanding Safeguarding and Prevent Course 06: Level 2 Award in Awareness of Dementia Course 07: Healthcare Management Training [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Mental Health Awareness course] Level 2 Certificate in Mental Health Awareness Course Curriculum of Level 2 Certificate in Mental Health Awareness Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Assessment Method of Level 2 Certificate in Mental Health Awareness After completing each module of the Level 2 Certificate in Mental Health Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Certificate in Mental Health Awareness After completing the MCQ/Assignment assessment for this Level 2 Certificate in Mental Health Awareness course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Certificate in Mental Health Awareness: Mental Health Awareness This Level 2 Certificate in Mental Health Awareness: Mental Health Awareness course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness: mental Health Awareness. Special Note: Our Level 2 Certificate in Mental Health Awareness: Mental Health Awareness Course is not a regulated course. If You want to get qualified, you can consider following options: RQF Mental Health Awareness: : Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health Requirements Level 2 Certificate in Mental Health Awareness: Mental Health Awareness There are no specific requirements for this Level 2 Certificate in Mental Health Awareness: Mental Health Awareness course because it does not require any advanced knowledge or skills. Career path Level 2 Certificate in Mental Health Awareness If you enrol in this Level 2 Certificate in Mental Health Awareness: Mental Health Awareness course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)