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2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about private security Understand the core competencies and principles of private security Explore the various areas of private security Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert private security officer Working Within the Private Security Industry This working within the private security industry course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks. This working within the private security industry course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet. Who is this Course for? This comprehensive Working Within the Private Security Industry course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this private security can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Working Within the Private Security Industry course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Working Within the Private Security Industry course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Working Within the Private Security Industry course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Working in the Private Security Industry Module 2: Civil and Criminal Law Module 3: Health and Safety Module 4: Fire Procedures Module 5: Emergencies Module 6: Communication Skills and Customer Service Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Tired of browsing and searching for a Delivery Driver Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Delivery Driver Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Delivery Driver Trainingcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Delivery Driver Trainingand help you along your learning journey. Advanced audio-visual learning modules of these Delivery Driver Trainingcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Delivery Driver Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Delivery Driver Training Bundle Consists of the following Premium courses: Course 01: Delivery Driver Training Course 02: Supply Chain Management Course 03: Operations Management Course 04: Driver Safety Awareness Certificate Course 05: Car Mechanic and Repair Training Course 06: Engine Lubricant System Training - Level 4 Course 07: Supercharger Automobile Engineering Course 08: Manual Handling Level 2 Course 09: English Law and Legal System Level 3 Course 10: Effective Communication Skills Diploma Course 11: Time Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delivery Driver Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Delivery Driver Training to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Delivery Driver Training bundle. Requirements Our Delivery Driver Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Delivery Driver Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Successful Business Networking Skills course is designed for any aspiring individuals who wants to enhance their networking and

Flash Sale On | 11-in-1 Bundle | 110 CPD QS Points | Gifts: Hardcopy + PDF Certificates + SID - Worth £180 | Lifetime Access | Customer Support | Enrol Today

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

The Construction Management Accredited Career Bundle Course offers a broad spectrum of knowledge essential for anyone aiming to excel in the construction industry. Covering everything from fundamental site safety and personal protective equipment to advanced project and site management techniques, this collection of courses is designed to provide a thorough understanding of construction processes and leadership. Whether you’re interested in health and safety protocols or leadership and communication skills, this bundle brings together key subjects to support career growth in a highly competitive field. Each module is carefully designed to deliver clear, accessible content that addresses critical topics such as risk assessment, emergency first aid, asbestos awareness, and property development. With a focus on enhancing your expertise through detailed study of important regulations and management principles, this course package ensures you gain valuable insights to confidently navigate construction challenges. Ideal for professionals seeking to refine their knowledge or broaden their skill set, this bundle provides a well-rounded foundation without the need for physical attendance. This Construction Management Diploma training bundle is ideal for anyone looking to start a career in the field of the construction industry, which includes the following related professions: Site Supervisor Site Manager Construction Consultant Construction Manager Construction Coordinator Construction Supervisor Key Features of Construction Management Career Bundle CPD Accredited Construction Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This course provides participants with a well-rounded understanding of construction management. It encompasses various aspects, including regulatory compliance, safety measures such as Personal Protective Equipment (PPE) and working at heights, and essential skills like project planning and risk assessment. Suitable for both experienced professionals and newcomers, this comprehensive program equips individuals with the knowledge and skills necessary for successful construction management. Course 01: Construction Management Course 02: PPE - Personal Protective Equipment Course 03: CDM - Construction Design and Management Course 04: Site Safety Management Course 05: Health & Safety Level 3 At Work Course 06: Emergency First Aid at Work Course 07: Risk Assessment Course 08: Construction Project Management Course 09: Site Management Course 10: Asbestos Awareness & Safety Course 11: Property Development Diploma Course 12: Working at Height Course 13: Working at Confined Space Course 14: COSHH (Control of Substances Hazardous to Health) Course 15: Noise Awareness Course 16: Abrasive Wheels Course 17: Leadership Skills Course 18: Communication Skills Course 19: Effective Delegation Course 20: Anger Management & Conflict Resolution Accreditation This Construction Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Requirements No prior degree or experience is required to enrol in this course. Career path This Construction Management Course will help you to explore avariety of career paths in the related industry, including: Construction Manager Site Manager Project Manager Quantity Surveyor Estimator Health and Safety Manager Contracts Manager Planning Engineer Site Supervisor Building Control Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.