This IT Support Technician course offers a thorough understanding of computer systems and their essential components, tailored for those aiming to excel in IT support roles. From the fundamentals of system hardware and operating systems to configuring networks and managing software, this course carefully guides learners through the technical aspects that underpin modern computing environments. It delivers clear insights into device management, data storage, and security threat mitigation, ensuring students gain a solid grasp of the key concepts necessary to maintain and troubleshoot IT systems effectively. Designed with a focus on building strong technical knowledge, the curriculum covers everything from setting up PCs and mobile devices to managing files and understanding databases. With a detailed approach to IT maintenance and troubleshooting, this course prepares students to confidently support users and solve common technical challenges. Whether you are seeking to enter the IT field or broaden your technical expertise, this course provides a well-rounded pathway to develop valuable skills that employers seek in today’s digital workplace. ________________________________________________________________________ Key Features: CPD Certified IT Support Technician With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software ________________________________________________________________________ Complete Career Guide for IT Support Technician (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Support Technician. In addition to mastering the essentials of IT Support Technician, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in IT Support Technician. Your dream career starts here! List of career guide courses included in IT Support Technician With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of computer usage and applications. Acquire knowledge of system hardware and device peripherals. Learn to configure and set up PCs and mobile devices. Develop skills in managing files, applications, and network connectivity. Mitigate IT security threats and perform troubleshooting effectively. Familiarize yourself with database concepts and software development. ________________________________________________________________________ Accreditation All of our courses, including the IT Support Technician With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Support Technician With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become IT Support Technicians. Anyone seeking a foundational understanding of computer systems. Professionals aiming to enhance their IT skills and career prospects. Students pursuing a career in information technology. Those interested in troubleshooting and maintaining computer systems. Career path IT Support Technician - £20K to 30K/year. Network Administrator - £25K to 40K/year. Systems Analyst - £30K to 45K/year. Database Administrator - £25K to 40K/year. Software Developer - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
This Heating, Ventilation & Air Conditioning (HVAC) Technician course offers a detailed exploration of the principles and systems behind modern climate control technologies. Designed to provide a solid grounding in the fundamentals of heating, ventilation, and air conditioning, it covers essential topics such as psychrometrics, refrigeration, compressors, and duct systems. With a strong focus on understanding the mechanisms and technical components that make HVAC systems effective, this course is an ideal pathway for anyone looking to deepen their knowledge in this vital field. Participants will also gain insight into the selection and operation of various HVAC systems, alongside important safety considerations within the industry. From heating fundamentals to advanced refrigeration techniques, this course equips learners with the theoretical expertise necessary to excel in HVAC environments. Whether for professional development or personal enrichment, this course offers clear, structured learning without the need for physical attendance, making it accessible to all interested in mastering HVAC technology. ________________________________________________________________________ Key Features: CPD Certified Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry ________________________________________________________________________ Complete Career Guide for Heating, Ventilation & Air Conditioning (HVAC) Technician (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the (HVAC) Technician. In addition to mastering the essentials of (HVAC) Technician, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in (HVAC) Technician. Your dream career starts here! List of career guide courses included in Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of HVAC fundamentals and psychrometrics. Acquire knowledge of various HVAC systems and their applications. Master the principles of heating, ventilation, and air conditioning technologies. Develop proficiency in designing and implementing duct systems for HVAC. Learn the safe practices and protocols crucial in the HVAC industry. Enhance decision-making skills in selecting appropriate HVAC systems. ________________________________________________________________________ Accreditation All of our courses, including the Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Heating, Ventilation & Air Conditioning (HVAC) Technician With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become HVAC technicians. Those seeking in-depth knowledge of heating, ventilation, and air conditioning. Professionals looking to advance their skills in HVAC systems. Anyone interested in a career with a focus on HVAC safety. Career path HVAC Technician - £25K to 35K/year. HVAC Engineer - £30K to 45K/year. Refrigeration Technician - £28K to 38K/year. HVAC Project Manager - £35K to 50K/year. HVAC Sales Representative - £25K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Looking to dive into the ever-exciting world of event planning and hospitality? This course is your passport to an expansive and dynamic career. Our program offers an in-depth exploration of all things event and hospitality management, from orchestrating large-scale events to understanding the intricate logistics behind them. The course is designed to give you a strong grasp on the theory and principles that drive the industry, offering insights into planning, coordination, and management strategies that shape successful events. Whether you're curious about running a hotel, managing conferences, or planning private events, we've got you covered. With a carefully structured curriculum, you’ll be introduced to key concepts that enhance your understanding of the event and hospitality sector. The course also presents a complete career guide, equipping you with the necessary knowledge to take the next steps in your professional journey. As you learn, you'll uncover a variety of career opportunities within this vibrant industry, setting yourself up for long-term success. Engage with this course to build a strong foundation and gain valuable insights that will give you a distinct edge in the competitive hospitality and event management fields. ________________________________________________________________________ Key Features: CPD Certified Event and Hospitality Management With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 1: Types of Events Module 2: Brainstorming Module 3: Support Staff Module 4: Technical Staff Module 5: Vendors Module 6: Get Organized Module 7: Post Event Activities Module 8: Introduction to Hospitality Management Module 9: An Overview of Hotel Industry Module 10: Management of Front Office Operations Module 11: Management of Food and Beverage Operations Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology ________________________________________________________________________ Complete Career Guide for Event and Hospitality Management (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Event Management. In addition to mastering the essentials of Event Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Event Management. Your dream career starts here! List of career guide courses included in Event and Hospitality Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand various types of events and their unique characteristics. Develop effective brainstorming skills for event planning and execution. Identify and coordinate support staff essential for successful events. Manage technical staff and vendors to ensure event success. Acquire organizational skills crucial for efficient event coordination. Explore hospitality management principles, including front office and food operations. ________________________________________________________________________ Accreditation All of our courses, including the Event and Hospitality Management With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Event and Hospitality Management With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become event planners and managers. Those interested in pursuing a career in hospitality management. Professionals seeking to enhance their skills in event coordination. Students with a keen interest in the hotel and hospitality industry. Career path Event Coordinator - £22K to 35K/year. Hotel Manager - £30K to 50K/year. Food and Beverage Manager - £25K to 40K/year. Conference Coordinator - £22K to 35K/year. Customer Service Manager - £28K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
In today’s fast-paced digital world, cyber security is no longer just a luxury—it’s a necessity. With data breaches and cyber threats on the rise, organisations across the globe are looking for experts who can safeguard their systems and sensitive information. Our Cyber Security Training with Complete Career Guide Course offers you the chance to develop a deep understanding of the vital elements of cyber security. From network protection to threat management, you’ll explore the key concepts that keep the cyber world secure. This course is designed to give you the knowledge to build a solid foundation in cyber security, preparing you for the ever-growing demands of the industry. Through a structured and engaging curriculum, you’ll gain a firm grasp on essential topics like risk assessment, encryption, firewalls, and data protection. By the end of this course, you’ll have a strong knowledge base to pursue a rewarding career in cyber security. Whether you’re a beginner or looking to enhance your skills, this course ensures you can confidently step into a field that’s vital to businesses worldwide. Get ready to dive into a dynamic industry with plenty of opportunities to grow and develop your career—no matter where you’re starting from. ________________________________________________________________________ Key Features: CPD Certified Cyber Security Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Cyber Law Module 02: Cyber Law, Cyber Ethics and Online Gambling Module 03: Cyber Crime, Cyber Security and Trust in Cyberspace Module 04: Threat Factors: Computer as a Target Module 05: Threats to Cyber Security by Criminals and Organised Crimes Module 06: Threats to Cybersecurity by Hacktivists and Nation-States Module 07: Cyberterrorism Module 08: An Evolving Threat: The Deep Web Module 09: Fraud Module 10: Jurisdiction ________________________________________________________________________ Complete Career Guide for Cyber Security Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Cyber Security. In addition to mastering the essentials of Cyber Security, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Cyber Security. Your dream career starts here! List of career guide courses included in Cyber Security Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the foundations of Cyber Law and its applications. Analyze the intersection of Cyber Law, Ethics, and Online Gambling. Comprehend the dynamics of Cyber Crime, Security, and Trust. Identify the various threats targeting computers and cyberspace. Evaluate the role of different entities, such as criminals and nation-states. Explore advanced topics like Cyberterrorism, the Deep Web, and Jurisdiction. ________________________________________________________________________ Accreditation All of our courses, including the Cyber Security Training With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Cyber Security Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a comprehensive understanding of Cyber Law. Professionals in online industries concerned with ethics and legality. Law enforcement personnel aiming to combat cyber threats effectively. IT specialists and security professionals enhancing their knowledge. Students pursuing legal or cybersecurity-related disciplines. Career path Cybersecurity Analyst - £40K to 60K/year. Digital Forensic Analyst - £35K to 50K/year. IT Security Consultant - £45K to 70K/year. Cybercrime Investigator - £35K to 55K/year. Legal Consultant in Cyber Law - £40K to 65K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Struggling to keep up with ever-changing algorithms, viral trends, and digital strategies? The Advanced Diploma in Social Media & Digital Marketing With Complete Career Guide Course is your answer. This course blends creativity with strategy, teaching you how to build digital campaigns that actually make sense—and make results. Whether you're looking to grow a brand, manage client accounts, or boost your own projects, this course is packed with insights that matter. No fluff, no nonsense—just what works in today's digital space. From social platform know-how to advertising techniques, analytics to audience engagement, you'll cover everything needed to make digital marketing less of a mystery. You’ll also get a full guide on digital marketing career options, helping you understand where the industry is heading and where you might fit. If you're serious about making social media and digital marketing part of your future, this course gives you the knowledge and structure to move forward with confidence—without needing to decipher industry jargon. Would you like a list of learning outcomes and job roles with salaries to go with this? Key Features: CPD Certified Advanced Diploma in Social Media & Digital Marketing With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Fundamentals of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing ________________________________________________________________________ Complete Career Guide for Advanced Diploma in Social Media & Digital Marketing (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Digital Marketing. In addition to mastering the essentials of Digital Marketing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Digital Marketing. Your dream career starts here! List of career guide courses included in Advanced Diploma in Social Media & Digital Marketing With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Master digital marketing fundamentals for strategic campaign development. Apply growth hacking techniques to enhance brand visibility and engagement. Understand the customer journey to tailor marketing strategies effectively. Create impactful content and implement successful SEO strategies. Harness the power of social media platforms for targeted marketing. Develop expertise in diverse digital channels, including email and mobile marketing. ________________________________________________________________________ Accreditation All of our courses, including the Advanced Diploma in Social Media & Digital Marketing With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Advanced Diploma in Social Media & Digital Marketing With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring digital marketers seeking comprehensive knowledge. Business owners aiming to enhance their online presence. Marketing professionals looking to upgrade their skill set. Graduates interested in a career in digital marketing. Individuals keen on leveraging social media for business growth. Career path Digital Marketing Specialist - £30K to £45K/year. SEO Analyst - £25K to £40K/year. Social Media Manager - £35K to £50K/year. Content Marketing Strategist - £30K to £45K/year. Email Marketing Coordinator - £28K to £40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Suzie Joughin Senior Executive Assistant at the Houses of Parliament Restoration & Renewal. Suzie is an experienced senior executive assistant, specialising in the public and third sectors. Suzie’s career highlights include senior administrative roles in Cancer Research UK, the largest independent cancer research charity in the world; UK Research and Innovation, the UK’s national funding agency investing in science and research in the UK during the Covid-19 pandemic; and her current role on the Houses of Parliament Restoration and Renewal Programme. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Level 7: Business Management Online This Level 7: Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. Learning Outcomes At the end of the Level 7: Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7: Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. 15 COURSES BUNDLE INFO Main Course : Level 7 Business Management Course Additional Courses Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Retail Management Course Course 03: Level 5 Diploma in Risk Management Course Course 04: HR and Payroll Management Course 05: Level 5 Report Writing Course Course 06: Workplace First Aid Training Course 07: Fire Safety Level 2 Course 08: Property Management Course 09: Level 2 Customer Service Course 10: Childcare and Nutrition Course 11: Level 1 Diet and Nutrition Course Course 12: Level 5 Health and Safety at Work Course 13: Level 5 Diploma in Nutrition Course Course 14: Level 4 Diploma in Child Counselling Course [ Note: Free PDF certificate will provide as soon as completing the Level 7: Business Management Course] Level 7: Business Management Course Curriculum of Level 7: Business Management Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method of Level 7: Business Management After you have finished Level 7: Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification of Level 7: Business Management After completing the MCQ/Assignment assessment for Level 7: Business Managementcourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 7: Business Management This Level 7: Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements Level 7: Business Management There are no specific requirements for this Level 7: Business Managementcourse because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 7: Business Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 7: Business Management The Level 7: Business ManagementCourse is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included
Unleash Your Project Meeting Potential Project managers spend a significant amount of time leading meetings but rarely leverage these valuable opportunities to their full potential. Instead, meetings provide the greatest source of anxiety, frustration and stress. Meetings fail to produce optimal results; participants feel that their time isn't valued; and project managers often miss opportunities to advance initiatives or demonstrate skills in leadership and communication. High-functioning meetings drive value, build collaborative relationships, and successfully move organizational priorities forward. As project managers, we need to take accountability for maximizing these opportunities to achieve successful outcomes and meet the needs of our stakeholders. In this session, we'll focus on key activities, a practical methodology, and best practices that you can adopt to consistently and skillfully plan, lead and follow up on effective meetings. You'll walk away with actionable steps that they can be implemented immediately to unleash your own meeting potential.b What You Will Learn: A mindset shift around how you think about and approach meetings to strengthen key skills, build collaborative relationships, and be recognized for your leadership Standardized methodology to consistently plan, lead and follow up on high-functioning, effective meetings for all of your projects Highly actionable steps and best practices that you can implement right away and set yourself up for success
AgileSHIFT®: Virtual In-House Training AgileSHIFT® is the change your organization needs: the business landscape is changing and transformation is necessary. But it is also hard. This program is aimed to drive transformational change throughout an organization. This new enterprise agility guidance empowers individuals to use a lightweight tailorable framework to understand, engage with, and champion change by embracing agile and lean ways of working. Taking a holistic view of an organization, AgileSHIFT® will create and support the champions of change your business needs in order to thrive in an increasingly competitive and disruptive workplace. What You Will Learn At the end of this program you will be able to: Identify why organizations need to create a culture of enterprise agility in response to a changing context Recognize how to think and work differently to enable change Explore agile and lean thinking concepts and how they relate to running and changing your organization Utilize key concepts of the AgileSHIFT® framework Describe the AgileSHIFT® delivery approach Getting Started A changing context Enterprise agility The Purpose of AgileSHIFT® The AgileSHIFT® Framework AgileSHIFT® principles AgileSHIFT® practices AgileSHIFT® roles AgileSHIFT® workflow Benefits of AXELOS.com Summary and Next Steps
Title: Unlock Success with 'Employee Management' Text Course: Boost Your Leadership Skills! ð Are you ready to elevate your career to new heights? Welcome to the transformative world of 'Employee Management'! This comprehensive text course is your ultimate guide to mastering the art of leading and inspiring teams to achieve extraordinary results. Whether you're a seasoned manager looking to refine your skills or an aspiring leader aiming to climb the corporate ladder, this course is tailor-made for you. ð Why Choose 'Employee Management'? Unlock Leadership Potential: Learn the essential principles of effective leadership, including communication strategies, conflict resolution techniques, and motivation methods. Empower yourself to lead with confidence and inspire your team to greatness. Boost Team Productivity: Discover proven strategies for optimizing team performance and productivity. From setting clear goals to implementing efficient workflows, you'll learn how to create a culture of excellence that drives results. Navigate Challenges with Ease: Equip yourself with the skills to navigate common management challenges with ease. From handling difficult conversations to managing underperformance, you'll gain practical insights to overcome obstacles and drive success. Foster a Positive Work Environment: Cultivate a positive and inclusive work environment where every team member feels valued and empowered. Learn how to foster collaboration, diversity, and inclusivity to maximize team cohesion and engagement. Stay Ahead of the Curve: Keep pace with the latest trends and best practices in employee management. With cutting-edge insights and real-world case studies, you'll stay ahead of the curve and drive innovation in your organization. Who is this for? Managers and Team Leaders: Enhance your leadership skills and drive team performance to new heights. Aspiring Leaders: Take the first step towards a successful leadership career by mastering essential management principles. HR Professionals: Gain valuable insights into employee management to better support your organization's talent development initiatives. Entrepreneurs and Business Owners: Build a strong foundation for your business by learning how to effectively manage and motivate your team. Career Path Entry-Level: Kickstart your career in management by mastering foundational leadership skills and principles. Mid-Career: Take your leadership capabilities to the next level and position yourself for advancement opportunities within your organization. Senior Management: Refine your leadership style and drive organizational success as a senior executive or business leader. FAQ Q: Is this course suitable for beginners? A: Absolutely! 'Employee Management' is designed to cater to learners of all levels, from beginners to seasoned professionals. Whether you're just starting your management journey or looking to refine your skills, this course has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to study and practice. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of achievement to showcase your newfound skills and expertise in employee management. Q: Can I access the course materials on mobile devices? A: Absolutely! The course materials are accessible on a wide range of devices, including smartphones, tablets, and computers. Learn anytime, anywhere at your convenience. Q: Is there a money-back guarantee? A: Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with the course, simply let us know within [specified timeframe] for a full refund-no questions asked. Q: Can I interact with instructors or other learners? A: While this is a text-based course, we provide opportunities for interaction through discussion forums and community channels. Engage with instructors and fellow learners to share insights, ask questions, and collaborate on real-world challenges. Enroll Now and Start Your Journey Towards Leadership Excellence! Don't miss out on this opportunity to unlock your full leadership potential and propel your career to new heights. Enroll in 'Employee Management' today and embark on a transformative learning journey that will empower you to lead with confidence, inspire greatness, and achieve unparalleled success! ð Course Curriculum Module 1 Introduction to Employee Management Introduction to Employee Management 00:00 Module 2 Recruitment and Selection Recruitment and Selection 00:00 Module 3 Employee Training and Development Employee Training and Development 00:00 Module 4 Performance Management and Feedback Performance Management and Feedback 00:00 Module 5 Motivation and Employee Engagement Motivation and Employee Engagement 00:00 Module 6_ Conflict Management and Effective Communication Conflict Management and Effective Communication 00:00