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***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

This course meticulously navigates the Integration of Blockchain in Trade Finance Workflow, focusing on key elements such as the Legal Validity of Smart Contracts and Electronic Signatures, Regulatory Compliance with AML/KYC and Data Privacy Measures, strategies for handling Intellectual Property Issues, and understanding the Impact of Evolving Blockchain Regulations on Trade Finance. Participants will explore the nuances of blockchain's transparency and security within the context of legal and regulatory considerations. After the successful completion of the course, you will be able to learn about the following, Legal Validity of Smart Contracts and Electronic Signatures Regulatory Compliance through AML/KYC and Data Privacy Measures Intellectual Property Issues in Blockchain Trade Finance: Strategies for Patents and Licensing The Impact of Evolving Blockchain Regulations on Trade Finance Blockchain's Transparency and Security in Trade Finance: Legal and Regulatory Considerations Participants will delve into the legal intricacies surrounding smart contracts and electronic signatures, ensuring a robust understanding of their validity. Regulatory compliance measures, including Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols, will be explored in-depth, along with strategies for addressing data privacy concerns. The course will also cover intellectual property issues in the blockchain trade finance landscape, offering insights into patenting and licensing strategies. Additionally, participants will analyze the evolving regulations shaping the impact of blockchain on trade finance, focusing on transparency and security considerations.   This course provides a deep dive into the Integration of Blockchain in Trade Finance Workflow, covering legal and regulatory essentials. Explore the validity of smart contracts, ensure regulatory compliance, address intellectual property challenges, and understand the evolving landscape of blockchain regulations. Gain practical insights into leveraging blockchain's transparency and security for a seamless trade finance experience. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Integration of Blockchain in Trade Finance Workflow Self-paced pre-recorded learning content on this topic. Integration Of Blockchain In Trade Finance Workflow Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Blockchain Integration Specialist for Trade Finance Trade Finance Blockchain Analyst Blockchain Solutions Architect in Trade Finance Trade Finance Technology Integration Manager Blockchain Compliance Officer for Trade Finance Trade Finance Blockchain Project Manager Cryptocurrency and Trade Finance Consultant Blockchain Developer specializing in Trade Finance Trade Finance Regulatory Affairs Manager with Blockchain Expertise Blockchain Trade Finance Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Financial crime is a major concern in the UK, with an estimated cost of £190 billion annually. Are you confident your organisation has the proper safeguards in place? This comprehensive Compliance Risk Management and AML Training Bundle equips you with the skills to navigate the ever-changing regulatory landscape and protect your business from financial crime. This bundle offers a well-rounded education in Risk Management, Compliance, and AML Training. You'll gain a thorough understanding of compliance frameworks, risk identification and assessment techniques, and change management strategies. Through dedicated courses, you'll delve into AML regulations, KYC (Know Your Customer) procedures, and internal audit best practices. Furthermore, you'll explore corporate risk and crisis management, financial risk mitigation strategies, and the principles of enterprise risk management as outlined by ISO 31000. Courses are Included in This Bundle: Course 01: Compliance Management Course 02: Risk Management Course 03: Certificate in Anti Money Laundering (AML) Course 04: Change Management Course 05: Internal audit skills Course 06: Corporate Risk And Crisis Management Course 07: Finance: Financial Risk Management Course 08: Enterprise Risk Management and ISO 31000 Course 09: KYC Course 10: Business Compliance Officer Course 11: Business Law Invest in your career and take the next step towards becoming a confident and knowledgeable compliance professional. Learning Outcomes of Risk Management and AML Implement a robust Compliance Management System (CMS) Identify and assess key compliance and financial risks Manage change effectively to minimise compliance disruptions Apply AML regulations and KYC procedures for customer due diligence Conduct internal audits to identify and address control weaknesses Develop a comprehensive enterprise risk management strategy Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Risk Management and AML Get a free student ID card with Risk Management and AML Training program (£10 postal charge will be applicable for international delivery) The Risk Management and AML is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Risk Management and AML course materials The Risk Management and AML comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Compliance Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 02: Risk Management Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Change Management What is Change? The Change Cycle The Human Reaction to Change The Pace of Change The Four Room Apartment Dealing with Resistance Adapting to Change Strategies for Dealing with Anger Managing Stress =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance Officers Risk Managers Internal Auditors Financial Professionals Business Owners Legal Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Compliance Manager Risk Analyst Internal Auditor AML Specialist KYC Specialist Certificates CPD Accredited Digital Certificate Hard copy certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Think about the last time you used a debit card. Did you ever stop to wonder how safe your money truly is? Financial crime, like money laundering, can threaten the stability of the financial system and even fuel terrorism. Do you suspect you might come across financial crime in your workplace? This Diploma in AML & KYC course bundle equips you with the knowledge and skills to combat money laundering (AML) and adhere to KYC (Know Your Customer) regulations. Our AML & KYC bundle offers an in-depth exploration of AML and KYC Concepts, providing you with a solid foundation for identifying and preventing money laundering activities. You'll get into Corporate Finance principles, Employment Law, and Financial Investigation techniques, enabling you to make informed decisions and comply with relevant regulations. Additionally, you'll gain insights into Tax Accounting, International Law, and Compliance Risk Management, ensuring a comprehensive understanding of the legal and financial frameworks governing your operations. This AML & KYC bundle package includes: Main Course: Diploma in Anti Money Laundering (AML) And KYC Concepts at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: Corporate Finance Training Course 02: UK Employment Law Masterclass Course 03: Financial Investigator Course 04: UK Tax Accounting Course 05: International Law Course 06: Compliance Risk and Management Course 07: Office Administration & Skills Diploma Course 08: Microsoft Excel - Beginner, Intermediate & Advanced Course 09: Communication Skills Masterclass Course 10: Time Management Enrol in This AML & KYC bundle today and empower yourself to tackle financial crime and enhance your career prospects in the ever-evolving regulatory landscape! Learning Outcomes of AML & KYC Bundle Implement KYC customer due diligence (CDD) procedures Identify and report suspicious activity according to AML regulations Understand the typologies used in money laundering schemes Apply risk-based approaches to AML compliance Manage Politically Exposed Persons (PEP) risks effectively Evaluate the effectiveness of AML and KYC frameworks With a single payment, you will gain access to AML & KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Anti-Money Laundering (AML) And KYC Concepts at QLS Level 4 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Corporate Finance Training Module 01: What Is Working Capital and What Are Working Capital Elements Module 02: What Are the Benefits and Cost of Various Working Capital Elements Module 03: Operating and Cash Conversion Cycle with Practical Example Module 04: Cash Conversion Cycle of Different Companies Module 05: Working Capital Impact on Company Value Module 06: Understanding Working Capital Requirements and Different Approaches in Management Module 07: Understand Trade Credits In Business Module 08: How Do We Manage Receivables Module 09: Understanding How to Change Credit Policies and Evaluate the Impact Module 10: Monitoring Receivables Module 11: Payable Management Module 12: Inventory Management and Pros and Cons of High Inventory Module 13: Inventory Management & EOQ, Reorder Levels, Lead Time Module 14: ABC System of Managing Inventory Module 15: Cash Management Process Course 03: UK Employment Law Masterclass Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance professionals Legal practitioners Compliance officers Risk managers Administrative staff Career changers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Analyst - £30,000 to £50,000 KYC Specialist - £25,000 to £45,000 Compliance Officer - £35,000 to £60,000 Financial Investigator - £30,000 to £55,000 Corporate Finance Manager - £50,000 to £80,000 Risk Manager - £40,000 to £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 15 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 65 Assessments Yes Certificate in Anti Money Laundering Lecture1.1 Introduction to Money Laundering Lecture1.2 Proceeds of Crime Act 2002 Lecture1.3 Development of Anti-Money Laundering Regulation Lecture1.4 Responsibility of the Money Laundering Reporting Officer Lecture1.5 Sanctions and Embargoes Lecture1.6 Risk-based Approach Lecture1.7 Know Your Customer (KYC) Lecture1.8 Customer Due Diligence Lecture1.9 Record Keeping Lecture1.10 Suspicious Conduct and Transactions Show more items Assessment Lecture2.1 AssessmentCopy Order Your Certificate Lecture3.1 Order Your CertificateCopy FAQs What is the format of the Certificate in Anti Money Laundering course? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Certificate in Anti Money Laundering can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Embark on a journey into the intricate world of financial safeguarding with the 'Certificate in Anti Money Laundering'. This course unveils the veiled intricacies of illicit financial activities, offering a comprehensive exploration of the tools and techniques used to combat money laundering. Delve into the depths of the Proceeds of Crime Act 2002, understanding its pivotal role in shaping current practices. The curriculum further navigates through the evolution of anti-money laundering regulations, emphasising the critical responsibilities of Money Laundering Reporting Officers. Engaging modules like Sanctions and Embargoes, Risk-based Approach, and Customer Due Diligence, equip learners with the acumen to identify and report suspicious activities effectively. Moreover, the course addresses modern challenges like Cybercrime in AML, integrating anti-bribery measures, and the importance of continual awareness and anti money laundering training in this ever-evolving field. Learning Outcomes: Acquire a solid understanding of the foundational aspects and legal framework of anti-money laundering. Develop the ability to implement and manage effective KYC and customer due diligence processes. Gain proficiency in identifying and reporting suspicious conduct and transactions. Understand the role and responsibilities of a Money Laundering Reporting Officer in various organisational contexts. Enhance awareness of the interconnectedness of cybercrime with anti-money laundering strategies and the importance of ongoing training. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this course for? Individuals aspiring to specialise in financial compliance and anti-money laundering. Banking and financial services professionals seeking to enhance their regulatory knowledge. Law enforcement officials and legal practitioners requiring in-depth understanding of money laundering mechanisms. Compliance officers and regulatory consultants aiming to update their expertise in AML strategies. Recent graduates and career changers interested in pursuing roles in anti money laundering jobs particularly within financial regulation and compliance. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Anti-Money Laundering Analyst: £35,000 - £50,000 per annum Compliance Officer: £28,000 - £45,000 per annum Financial Crime Investigator: £30,000 - £55,000 per annum Regulatory Affairs Manager: £40,000 - £70,000 per annum Forensic Accountant: £45,000 - £65,000 per annum AML Consultant: £50,000 - £80,000 per annum Course Content Certificate in Anti Money Laundering Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Officer Sanctions and Embargoes Risk-based Approach Know Your Customer (KYC) Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Assessment Order Your Certificate Order Your Certificate

Highlights of the Course Course Type: Online Learning Duration: 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about sales & marketing Understand the core competencies and principles of sales & marketing Explore the various areas of sales & marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert sales manager Selling Skills Training - Part 4 Course Master the skills you need to propel your career forward in sales & marketing. This course will equip you with the essential knowledge and skillset that will make you a confident sales manager and take your career to the next level. This comprehensive selling skills training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this selling skills training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective sales & marketing practice and equip you with the essential skills, confidence and competence to assist you in the sales & marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in sales & marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for sales manager or for people who are aspiring to specialise in sales & marketing. Enrol in this selling skills training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive selling skills training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this sales & marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This selling skills training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This selling skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This selling skills training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Hidden Secrets Of Selling & Marketing - Part 4 The 4 “P's” of Selling - “Lawyer Strategy” - Aligning With The Customer 00:23:00 Faith In YOUR Product - Know Your Customer 00:26:00 PAIN In Sales - Steal From The BEST - Give It Away! 00:27:00 Copywriting - Headlines - PROOF! 00:20:00 LIVE - SPECIAL Bonus Video! 00:40:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00