• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

219 Courses delivered Online

Advanced Diploma in Restaurant and Hospitality Management

5.0(1)

By Course Gate

Presently, there are roughly 1.9 million people working in the hospitality industry. And if you prefer to study this Advanced Diploma in Restaurant and Hospitality Management course, then there is a probability for you to be one of them. We all probably know why the hospitality industry is so thriving these days, and why so many people desire to work in it. We have delicately designed this course where you will learn restaurant and hospitality management at the same time. You will learn how to work in a fast-paced environment and perform varied tasks every day. Become a part of the foodservice industry and learn hospitality management with just one single course. Who is the course for? Any professional who works in the hotel or part of a hotel's management People who have an interest in hospitality and management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Advanced Diploma in Restaurant and Hospitality Management - Update Version Module 1: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 2: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Advanced Diploma in Restaurant and Hospitality Management - Old Version Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Advanced Diploma in Restaurant and Hospitality Management
Delivered Online On Demand16 hours 22 minutes
£11.99

Hospitality & Catering - Food Safety

4.7(26)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The hospitality and catering sector has grown exponentially in the last few years, and despite the global recession, it is predicted to continue to grow. In this competitive industry, this Hospitality & Catering - Food Safety course will give you the confidence you need to develop a professional career and help you hone your expertise in this area. Every day millions of people have to be on the road for different reasons. They come from different places with different experiences and expectations. The ability to help someone, meet their needs, or simply make them feel home away from home is an important element of almost every business today, especially in hospitality and tourism. As the number of tourists is constantly growing, there is a need for newly qualified specialists to work in accommodation, catering, travel, and event sections. Not only will you learn to cook and serve, but you'll gain in-depth knowledge about the industry, how to build your career and even set up your own business. From serving good food to your customers to setting up competitive pricing, you'll find the contents invaluable. Learning Outcomes of Hospitality & Catering - Food Safety Understand the importance of food hygiene and safety in the hospitality industry. Develop the skills to design and manage a successful restaurant. Navigate the legal requirements and regulations for food businesses. Identify target markets and understand the competitive landscape of the food industry. Apply effective hospitality management practices to ensure customer satisfaction. Demonstrate knowledge of the fundamentals of the hospitality industry. This Hospitality & Catering - Food Safety training can assist you in achieving your goals and preparing you for a successful career. So, enrol today and gear up for excellence! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Hospitality & Catering - Food Safety Get a free student ID card with Hospitality & Catering - Food Safety Training program (£10 postal charge will be applicable for international delivery) The Hospitality & Catering - Food Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Hospitality & Catering - Food Safety course materials The Hospitality & Catering - Food Safety comes with 24/7 tutor support To give you the most comfortable and rich learning experience possible, the Hospitality & Catering - Food Safety course is divided into multiple in-depth courses. Once you have completed all of the modules, you will be tested with multiple-choice questions. Take a step toward a brighter future with Fitness Instructor Training! Hospitality and catering courses prepare you for careers in restaurants, hotels, customer service, and a variety of other settings. Not only will you gain industry-specific talents, but you'll also learn the foundational skills needed in any profession and throughout life and how to collaborate with others and manage workloads efficiently. Course Curriculum of Hospitality & Catering - Food Safety Starting a Restaurant - In this module, you will learn to design the restaurant, decide on a concept, and write business plans Managing a Restaurant - In this second module, you will learn to manage a restaurant, work with others, and manage everything else Starting Food Catering - In the third module, you gain knowledge about health, safety, food hygiene and law Food Business - In this module, you will get an understanding of how you can identify your target market, understand who your competitors are and get along with the basics of the food business Hospitality - In this module, you will underline the basics of the hospitality industry and can identify the fine line between hospitality and tourism Hospitality Management - In the last module, you will get a grasp of the overall hospitality management industry Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality & Catering - Food Safety course. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Catering - Food Safety course is designed for anyone who is interested in this topic. It may be particularly useful for: Anyone interested in Hospitality & Catering can enrol Anyone who wants to start a new business Individuals who are planning to grow their career in hospitality Those who have a passion for catering Anyone looking to utilise their culinary prowess Requirements You will not need any prior background or expertise to enrol in this Hospitality & Catering - Food Safety course. Career path Catering managers oversee the food service operations of businesses such as restaurants, schools, colleges, and outside suppliers. After completing this course, you will have a broad understanding of Hospitality & Catering and will be able to pursue a variety of work opportunities, including Restaurant manager Hotel manager Catering manager Bartenders Chefs and catering staff Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Hospitality & Catering - Food Safety
Delivered Online On Demand20 hours
£12

Hotel Manager Diploma

4.7(26)

By Academy for Health and Fitness

Welcome to the Hotel Manager course, where you will learn how to become a maestro in the hospitality industry and manage a hotel successfully. Our course is designed to equip you with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Throughout this course, you will gain a comprehensive understanding of the hotel industry, including its operations and management, customer service, marketing, and accounting. You will also learn about the process of selection and recruitment, development and training, and the management of the front office, housekeeping, engineering, security, and food and beverage operations. Our Hotel Manager course will guide you through the complexities of service quality management in the hospitality industry, teaching you the tools and techniques needed to maintain high standards of service excellence. We will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. This Diploma in Hotel Manager at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Hotel Manager course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Hotel Manager course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Hotel Manager training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Develop the skills to manage the front office, housekeeping, engineering, security, and food and beverage operations. Acquire knowledge of recruitment and training processes in the hospitality industry. Learn about marketing in the travel and tourism business and accounting in the hospitality industry. Master the tools and techniques of service quality management in the hospitality industry. Understand the importance of customer satisfaction and how to achieve it. Be aware of the latest trends in e-hospitality and technology and their impact on the industry. Why Prefer This Hotel Manager Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hotel Manager course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Our Hotel Manager course is designed to provide you with a comprehensive understanding of the hospitality industry, with a specific focus on hotel management. The course covers a wide range of topics, including the fundamentals of hospitality management, the hotel industry, recruitment and training processes, marketing, and accounting in the hospitality industry. You will learn about the management of front office, housekeeping, engineering, security, and food and beverage operations, including the tools and techniques needed to maintain high standards of service quality. Our team of professionals will guide you through the complexities of customer satisfaction, teaching you how to achieve it and why it is essential for the success of any hotel. The course will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. Upon completion of the course, you will be equipped with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Start your learning journey straight away with this Hotel Manager course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Hotel Manager course: Module 01: Introduction to Hospitality Management Module 02: An Overview of the Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering, and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hotel Manager at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Hotel Manager course is designed for: Aspiring hotel managers who want to develop their skills and knowledge in hotel management. Professionals in the hospitality industry looking to enhance their efficiency and advance their careers. Entrepreneurs planning to open a hotel or hospitality business. Individuals who want to transition into the hospitality industry from other industries. Students or recent graduates who want to gain a comprehensive understanding of hotel management and the hospitality industry. Requirements You will not need any prior background or expertise to enrol in this course. Career path Hotel Manager - £26,000 to £75,000 per annum Hospitality Manager - £20,000 to £50,000 per annum Front Office Manager - £18,000 to £45,000 per annum Food and Beverage Manager - £18,000 to £45,000 per annum Marketing Manager - £22,000 to £50,000 per annum Revenue Manager - £25,000 to £60,000 per annum Certificates Certificate of completion Digital certificate - £10 Diploma in Hotel Manager at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hotel Manager at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Hotel Manager Diploma
Delivered Online On Demand3 weeks
£12

Diploma in Housekeeping Management

4.3(43)

By John Academy

Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Housekeeping Management
Delivered Online On Demand9 hours 43 minutes
£14.99

Level 3 Hospitality Management Course

5.0(10)

By Apex Learning

Overview Do you think that you have the skills and ambition to manage a successful hotel? Prove that you do and train to become a Hospitality expert. This Level 3 Hospitality Management Course course will give you all the knowledge and tools you'll need to run a hotel or large event and set high standards of performance. The course provides an extensive range of online modules that will instinctively teach you to gain the abilities required to drive a large team to provide excellent customer service. In addition to handling customer-facing operations and housekeeping, you will be taught how to perform marketing and large-scale catering. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Hospitality Management Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Hospitality Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 04:28:00 total length •Introduction to Hospitality Management: 00:24:00 •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Accounting in Hospitality Industry: 00:26:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00 •Assignment - Level 3 Hospitality Management Course: 00:00:00

Level 3 Hospitality Management Course
Delivered Online On Demand4 hours 28 minutes
£12

Hotel Management Advanced Certification Level 3

5.0(10)

By Apex Learning

Overview Ensure your guestshave the perfect stay and master excellent hotel management skills by joining the Hotel Management Advanced Certification Level 3 course. The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance. The advanced certification course, instructed by expert educators, provides you with an opportunity to learn about all those key fundamentals and gain expertise by learning best practices. You will gain the skills to build an amazing management team to meet your customers' demands and grow your business rapidly. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Advanced Certification Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Advanced Certification Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:38:00 total length •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00

Hotel Management Advanced Certification Level 3
Delivered Online On Demand3 hours 38 minutes
£12

Hotel Management Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << The UK hospitality industry is a major employer, contributing significantly to the economy. Did you know it employs over 3.2 million people and generates over £200 billion in revenue annually? Have you ever wondered what it takes to run a successful hotel? This Hotel Management course will equip you with the knowledge and skills to excel in this exciting field. Our comprehensive Hotel Management course covers everything you need to know about the industry, from its structure and operations to essential skills like customer service and marketing. You'll learn about the recruitment and training processes, understand the intricacies of front office, housekeeping, and food & beverage operations. We'll explore how to achieve exceptional service quality, develop effective marketing strategies, and navigate the world of hospitality accounting. Additionally, you'll gain insights into the growing importance of e-hospitality and technology in today's travel and tourism landscape. Learning Outcomes of Hotel Management Explain the structure and operations of different hotel departments. Implement effective recruitment and training strategies in hospitality. Ensure smooth front office operations and deliver exceptional guest service. Apply best practices in housekeeping, engineering, and security management. Develop and implement effective marketing strategies for the hospitality industry. Analyze financial statements specific to the hotel industry. Whether you're looking to enter the hospitality industry for the first time or are looking to advance your current career, this course is an excellent investment in your future. Sign up today and take the first step towards a fulfilling career in hotel management! Why Choose Our Hotel Management Course? Get a free student ID card with Hotel Management Training Get instant access to this Hotel Management course. The Hotel Management is affordable and simple to understand The Hotel Management is an entirely online, interactive lesson with voiceover audio Lifetime access to the Hotel Management course materials The Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Front Office Operations Module 6: Housekeeping, Engineering, and Security Operations Module 7: Food and Beverage Operations Module 8: Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Management Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! People interested in Hotel Business Interested in starting Hotel Management Agency Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Hotel Management Process Requirements You will not need any prior background or expertise to enrol in this Hotel Management Training bundle. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers, including: Back Office Supervisor Event Planner Hotel Manager Hotel Supervisor Executive Manager (Hotel & Tourism) Executive Meeting Manager Front Desk Supervisor Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Hotel Management Diploma - CPD Certified
Delivered Online On Demand5 hours
£12

Understanding Excellence in Customer Relationship Management

4.5(3)

By Studyhub UK

Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

Understanding Excellence in Customer Relationship Management
Delivered Online On Demand5 hours 8 minutes
£10.99

Hospitality Management Diploma Training

4.7(26)

By Academy for Health and Fitness

Deal Price is Active; Offer Ends Soon; Hurry Up!! Nowadays, just having a degree isn't enough to secure a job! Employers want job candidates to have relevant skills. Furthermore, because talented individuals are valued by their employers, they are more likely to be promoted and have job stability. This Hospitality Management course is for you if you are a fresher looking to show off your skills to potential employers, a professional looking to advance in their career, or an organisation looking to keep its personnel up to date on industry trends. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Hospitality Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hospitality Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management course: Module 1: Introduction to Hospitality Management Importance of Hospitality Managing the Delivery of Hospitality Summary Assessment Module 2: An Overview of Hotel Industry Hotel Eco Hotel Gratuity Summary Assessment Module 3: The Process of Selection and Recruitment in the Hospitality Industry Introduction Flexible Employees The Job Description Summary Assessment Module 4: The Process of Development and Training in the Hospitality Industry Introduction The Benefits of Training Summary Assessment Module 5: Management of Front Office Operations The Arrival Chronology Front Office Operations Summary Assessment Module 6: Management of Housekeeping, Engineering and Security Operations Housekeeping Management of Guest Amenities Summary Assessment Module 7: Management of Food and Beverage Operations Kitchen Food Operations Summary Assessment Module 8: Management of Service Quality in Hospitality Industry Introduction Hospitality Retail Service Quality Summary Assessment Module 9: Marketing in Travel and Tourism Business Strategy in Marketing Marketing Role of GTA Summary Assessment Module 10: Accounting in Hospitality Industry What is an Account Voucher Summary Assessment Module 11: Customer Satisfaction Great Expectations The Everlasting Review Summary Assessment Module 12: E-Hospitality and Technology Hospitality and Internet Advances Conclusions Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hospitality Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Hospitality Management program does not require any prior knowledge; everyone may participate! This Hospitality Management course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Hospitality Management course allows you to study and grow a quality skillset at your speed. Career path After completing this Hospitality Management Course, you are to start your career or begin the next phase of your career in this field. Our entire Hospitality Management course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned Certificates Certificate of completion Digital certificate - £10 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Hospitality Management Diploma Training
Delivered Online On Demand3 weeks
£12

Level 3 Certificate in Hospitality

4.5(3)

By Studyhub UK

The Level 3 Certificate in Hospitality, Tourism, and Food Safety Management course provides comprehensive training in hospitality management, covering various aspects of the industry such as hotel operations, front office management, food and beverage operations, customer satisfaction, marketing in travel and tourism, and e-hospitality. Participants will gain essential skills and knowledge required for a successful career in the hospitality sector. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Learn the process of selection, recruitment, development, and training in the hospitality industry. Manage front office operations, housekeeping, engineering, and security operations effectively. Gain knowledge of food and beverage operations management in the hospitality sector. Implement strategies for ensuring service quality and customer satisfaction in hospitality. Explore marketing techniques in the travel and tourism business to attract and retain customers. Acquire accounting skills and understand financial aspects related to hospitality management. Learn about e-hospitality and the role of technology in the modern hospitality industry. Why buy this Level 3 Certificate in Hospitality? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Certificate in Hospitality you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Certificate in Hospitality does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Certificate in Hospitality was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Certificate in Hospitality is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 3 Certificate in Hospitality Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Level 3 Certificate in Hospitality 00:20:00 Final Exam Final Exam - Level 3 Certificate in Hospitality 00:20:00

Level 3 Certificate in Hospitality
Delivered Online On Demand5 hours 8 minutes
£10.99