Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.
Enter a transformative expedition towards professional empowerment with our course, 'Confidence in the Workplace: Mastering Professional Assertiveness.' In the dynamic arena of the professional world, confidence serves as the compass guiding you to your true potential. This course transcends the ordinary; it's a curated journey crafted to nurture and fortify your confidence. Delve into the intricacies of confidence psychology in Module 01, objectively assess your strengths and weaknesses in Module 02, and laser-focus on your sticking points in Module 03. As the odyssey unfolds, you'll master the art of building self-confidence, explore the nuances of physical confidence, and refine your communication skills to exude unwavering confidence in the workplace. From decoding the roots of confidence to cultivating respectful relationships, this course is your ticket to conquering professional challenges with assurance and grace. Enroll now to commence this empowering adventure and elevate your professional trajectory. Learning Outcomes Cultivate a profound understanding of the psychological facets of confidence, laying the groundwork for personal growth. Objectively evaluate your confidence levels, pinpointing areas of strength and avenues for improvement. Identify and address specific sticking points hindering your professional assertiveness. Master the techniques for building self-confidence, fostering a resilient and positive mindset. Develop physical confidence and refine communication skills to project assurance in diverse workplace scenarios. Why choose this Confidence in the Workplace: Mastering Professional Assertiveness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Confidence in the Workplace: Mastering Professional Assertiveness course for? Individuals seeking to amplify their professional confidence and assertiveness. Recent graduates entering the workforce, eager to navigate challenges with certainty. Mid-career professionals aiming to amplify their leadership presence. Team members looking to communicate confidently and contribute effectively in the workplace. Business professionals aspiring to forge respectful and impactful relationships on their professional journey. Career path Confidence Coach: £30,000 - £40,000 per annum Leadership Development Specialist: £35,000 - £45,000 per annum Corporate Communication Strategist: £28,000 - £38,000 per annum Human Resources Advisor: £26,000 - £36,000 per annum Executive Presence Consultant: £30,000 - £40,000 per annum Professional Relationship Manager: £32,000 - £42,000 per annum Prerequisites This Confidence in the Workplace: Mastering Professional Assertiveness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Confidence in the Workplace: Mastering Professional Assertiveness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Self-Confidence 00:15:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Respectful Relationships 00:09:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Self Esteem and Assertiveness Skills at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Self Esteem at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Self Esteem at QLS Level 5 course. Due to Self Esteem at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Self Esteem at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Self Esteem at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Self Esteem at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Self Esteem at QLS Level 5 course. This Self Esteem at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Self Esteem at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Self Esteem at QLS Level 5 course: Module One: What Does Self-Confidence Mean To You? Module Two: Obstacles to Our Goals Module Three: Communication Skills Module Four: The Importance of Goal Setting Module Five: Feeling the Part Module Six: Looking the Part Module Seven: Sounding the Part Module Eight: Powerful Presentations Module Nine: Coping Techniques Module Ten: Dealing with Difficult Behavior Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Self Esteem and Assertiveness Skills at QLS Level 5 exams. CPD 105 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Self Esteem at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Self Esteem at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Self Esteem and Assertiveness Skills at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Self Esteem and Assertiveness Skills at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
The 'Double Your Assertiveness, Confidence & Communication Skills' course is designed to help participants develop strong assertiveness, confidence, and effective communication abilities. It covers essential topics such as assertive body language, providing and receiving feedback, expressing oneself, handling conflicts and challenging situations, and managing negative emotions during conversations. Learning Outcomes: Understand the concept of assertiveness and its importance in communication. Identify and embrace individual rights and beliefs to boost self-confidence. Improve body language and non-verbal cues to communicate assertively. Utilize assertiveness feedback cards for self-assessment and improvement. Enhance public speaking skills, idea sharing, and opinion expression. Develop the ability to give constructive feedback to others. Handle negative feedback, criticism, and defend oneself confidently. Learn to say no assertively when necessary. Effectively deal with conflicts and challenging interpersonal situations. Manage negative emotions and discomfort during conversations with others. Why buy this Double Your Assertiveness, Confidence & Communication Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Double Your Assertiveness, Confidence & Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Double Your Assertiveness, Confidence & Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Double Your Assertiveness, Confidence & Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Double Your Assertiveness, Confidence & Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Double Your Assertiveness, Confidence & Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00
Description: This diploma in Body Language and Self-Esteem is an exclusive course that will show you how to read people's emotions and opinions before they even say a word, and to build your emotional intelligence. You will also learn how to judge your own body language, discover your appearance and learn to improve your body language to project a confident, interesting you. A dull posture can demonstrate a lack of confidence or boredom. Negative body language is either a conscious or an unconscious expression of negative feelings through movements of the body. Being skilled at noticing body language can assist one with personal or professional relationships and knowing when another is dissatisfied or unhappy. Who is the course for? Professionals who need to learn how to interpret body gestures and movements effectively People who are interested in learning more about the body language and how to utilize it Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Body Language and Sales Body Language 00:25:00 Give Me Some Space! 00:15:00 What's Your Face Saying? 00:30:00 What's Your Body Saying? 00:30:00 Mirroring and Leading 00:30:00 Monitoring Your Posture 00:15:00 Dressing Up 00:15:00 Shaking Hands 00:30:00 Self Esteem and Assertiveness Skills Course Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You? 55 00:30:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Body Language and Self-Esteem 00:20:00 Final Exam Final Exam - Diploma in Body Language and Self-Esteem 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Would You Like To Become More Assertive, Confident & Have Better Communication Skills? WHAT YOU WILL LEARN IN THIS COURSE Learn Highly Effective Techniques To Deal With Any Conflict In Your Personal & Professional Life Communicate With Assertiveness & Confidence Reduce negative emotions & Discomfort When Communicating With People Speak Up, Share Your Ideas & Opinions In A Persuasive, Calm & Positive Way How To React & Defend Yourself When You Are Criticized How To Receive Negative Feedback Learn to Say NO When You Are Asked Unreasonable Requests Without Looking Selfish Provide Feedback To Others While Looking Good & Friendly Express What You Want & Your Rights With Integrity, Honesty & Respect For Others How To Deal With Confrontation, Challenging Situations & Difficult People What you'll learn Deal With Conflicts Communicate With Confidence And Charisma Have An Assertive Body Language Speak Up, Share Your Ideas & Opinion Express What You Want And Your Rights Provide Helpful Feedback To Others Receive Negative Feedback React & Defend Yourself When Criticized Learn To Say No Reduce Negative Emotions Reduce Discomfort When Talking To People Requirements A willingness to apply the assertiveness and communication skills techniques Who is the target audience? People who would like to develop better communication skills People who would like to learn how to deal with conflicts People who would like to communicate with confidence and charisma People who would like to become more assertive Double Your Assertiveness, Confidence & Communication Skills What You Will Learn FREE 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00
Memory Book: Create The Life You Love. Over 3-weeks/sessions, this course will take you, through the construction of this attractive die cut memory book. You will produce a memory book as shown to embellish with your own memories and thoughts, or to give to someone for them to embellish themselves. If you have no previous paper crafting experience, this course will introduce you to some of the basic materials, tools, equipment and techniques used in paper crafting and mixed media work. The course is suitable for experienced crafters too! You will be sent all the materials and equipment needed to complete the course.
Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem & Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem & Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem & Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem & Assertiveness Skill Course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem & Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem & Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem & Assertiveness Skill Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem & Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem & Assertiveness Skill course] This comprehensive and accurate Self Esteem & Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem & Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem & Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem & Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem & Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem & Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem & Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem & Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- Assessment Method After completing each module of the Self Esteem & Assertiveness Skill Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem & Assertiveness Skill Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Self Esteem & Assertiveness Skill Course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem & Assertiveness Skill Course because it does not require any advanced knowledge or skills. Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem & Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included
KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY. Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing. Attendees Will Be Able To: Know the Parts of Speech and their correct uses; Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement; Be able to create Plurals and Possessives accurately and with certainty; Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation; Create original email / documents to employ newly-learned class material. Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations. Christina Vargas