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295 Courses delivered Online

Start Up Your Online Business

By iStudy UK

Are you an entrepreneur and thinking of setting up your own business? Then this course will ensure you have the professional skills and know-how to make the process as seamless as possible. Professionals from the world of business guide you through the course of launching your business venture and demonstrate how to make a significant impact. You will learn how to make use of research, the formation of specific documentation (plan of activities), and the implementation of specific procedures (business launch). You will acquire the skills to create a vision for your business and to make it grow. There is nothing more pleasing than seeing your idea come to life and be enjoyed by others, it takes devotedness, but with a qualification such as this, you will have the know-how to go all the way. Course Highlights Start Up Your Online Business is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Start Up Your Online Business into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Start Up Your Online Business Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Start Up Your Online Business is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Start Up Your Online Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Mock Exam Final Exam

Start Up Your Online Business
Delivered Online On Demand9 hours 15 minutes
£25

Maximizing Sales Through GoToWebinar

By Compete High

🚀 Unleash Your Sales Potential with 'Maximizing Sales Through GoToWebinar' Course! 🚀 Are you ready to transform your sales game and skyrocket your business success? Introducing our groundbreaking online course: 'Maximizing Sales Through GoToWebinar'!   🌐 Unlock the Power of Virtual Sales: In today's digital age, mastering the art of virtual sales is essential. With our comprehensive course, you'll learn how to leverage the full potential of GoToWebinar, the industry-leading platform for virtual events and webinars. Say goodbye to conventional sales methods and embrace a new era of success!   🚀 What You'll Learn: Strategic Webinar Planning:Craft compelling webinar content that captivates your audience.Design an engaging presentation that converts leads into customers. Mastering GoToWebinar Features:Navigate the platform with ease.Utilize advanced features to enhance your sales presentations. Building a High-Converting Sales Funnel:Develop a sales funnel that maximizes conversions.Implement strategies to turn webinar attendees into loyal customers. Effective Engagement Techniques:Keep your audience hooked from start to finish.Foster interaction and build relationships with your attendees. Analytics and Optimization:Analyze key metrics to refine your sales approach.Continuously optimize your webinars for unparalleled success.   🎓 Why Choose Our Course? Expert-Led Learning: Benefit from the wisdom of seasoned professionals with a track record of success in virtual sales. Practical Insights: Gain real-world, actionable strategies that you can implement immediately to see results. Lifetime Access: Access the course at your own pace, with lifetime access to all materials and updates. Exclusive Community: Join a thriving community of like-minded individuals, sharing insights and supporting each other's success.   🌟 Who Should Enroll? Entrepreneurs and Business Owners Sales Professionals and Teams Marketing Executives Anyone Looking to Boost Sales in the Virtual Realm   💡 Don't miss out on this opportunity to revolutionize your sales approach and elevate your business to new heights! Enroll now and start maximizing your sales through the power of GoToWebinar! Course Curriculum Basic Overview 00:00 Pricing 00:00 Admin Center - User Settings 00:00 Webinar and Meeting Settings 00:00 Admin Center - General Settings 00:00 Admin Center - Settings Templates 00:00 Schedule A Webinar 00:00 Types of Webinars 00:00 Set Up Panel 00:00 Sharing Panel 00:00 Source Tracking 00:00 Engagement 00:00 Settings 00:00 Starting the Webinar 00:00 Hosting the Webinar - Part 1 00:00 Hosting the Webinar - Part 2 00:00 Webinar History and Post Webinar Issues 00:00 Managing the Recordings 00:00 Insights and Reports 00:00 Conclusion 00:00 Advanced Overview 00:00 GoToMeeting Settings 00:00 Scheduling a Meeting 00:00 Meeting Invitations 00:00 Starting a Meeting 00:00 Meeting Settings Menu 00:00 Meeting Preferences 00:00 Hosting the Meeting - Sharing Your Screen 00:00 Hosting the Meeting - Sharing Your Webcam 00:00 Managing the Meeting Recording 00:00 Automated Webinar - Set Up Panel 00:00 Automated Webinar - Simuated Live on Go T 00:00 Automated Webinar - Source Tracking 00:00 Automated Webinar Engagement Panel 00:00 Automated Webinar Share Panel 00:00 Custom Webinar Channels - Part 1 00:00 Custom Webinar Channels - Part 2 00:00 GoToWebinar Integrations 00:00 GoToWebinar and Zapier Integrations 00:00 GoToWebinar and Autoresponder Integration 00:00

Maximizing Sales Through GoToWebinar
Delivered Online On Demand1 hour 26 minutes
£25

The Authority Guide to Emotional Resilience in Business

By Ei4Change

Strategies to Manage Stress and Weather Storms in the Workplace. This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills (ISBN: 1909116599).

The Authority Guide to Emotional Resilience in Business
Delivered Online On Demand
£120

The Authority Guide to Behaviour in Business

By Ei4Change

How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

The Authority Guide to Behaviour in Business
Delivered Online On Demand
£120

Accredited Business Communication Skills Training

By iStudy UK

Do you want to know the practical techniques of business communication? Do you want to build good communication skills for your business? This course will focus all the necessary aspects of an effective business communication. A good Communication skill is a must in business and corporate world. The course will assist you to develop good communication skill with your clients and colleagues. The course will help you how to grab the attentions a valuable client and how to communicate with them so that they may convince by your speech. The course will guide you to improve your oratory skill so that the customers will believe in you. The course will also guide you to overcome common communication obstacles. By the end of the course, you will be an expert communicator in the business field. Course Highlights Accredited Business Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Business Communication Skills Training into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Business Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Business Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Business Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Accredited Business Communication Skills Training 00:20:00 Final Exam Final Exam- Accredited Business Communication Skills Training 00:20:00

Accredited Business Communication Skills Training
Delivered Online On Demand3 hours 55 minutes
£25

QUALIFI Level 3 Integrated Diploma in Business and Management

By School of Business and Technology London

Getting Started The QUALIFI Level 3 Integrated Diploma in Business & Management, aims to provide a specialist work-related programme of study that includes breadth and depth of knowledge, understanding, and practical skills required in the business sector.  Alternative to access to a Higher Education Diploma or A Level, the Level 3 Integrated Diploma in Business and Management programme provides a career path for learners who wish to develop their core capabilities within the business sector. The qualification's outcome, a recognised UK Qualification, is for learners to develop the skills required by organisations globally. The Level 3 Integrated Diploma in Business and Management offers comprehensive training in essential business and management skills, equipping learners with the knowledge and expertise to excel in today's competitive business landscape. By enrolling in the Level 3 Integrated Diploma in Business and Management, students will enhance their employability and open doors to various career opportunities across industries Key Benefits The programme aims to develop proactive decision-makers, managers and leaders for various careers in business sectors in a global context. Develop comprehensive skills in leadership, marketing, finance, and more. This course proposes a holistic approach to business education, enhancing the learner's employability and preparing for success. Engage in practical learning, real-world projects, and expert guidance Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Integrated Diploma in Business Management can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements Entry to the qualification will be through a centre interview, and learners will be expected to hold the following:  qualifications at Level 2 or; work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Progression Learners completing the QUALIFI Level 3 Integrated Diploma in Business and Management can progress to:  A QUALIFI Level 4 qualification Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to the Business Environment Reference No : A/615/5045 Credit : 10 || TQT : 100 This unit will explain different types of businesses and their ownership in an economy. Learners will understand the owner and stakeholders' role in fulfilling the business's purpose. The unit will help learners to understand how companies are organised to achieve their targets. This unit will also help to know how the economic, political, legal and social environment can impact businesses, giving the learner an understanding of the range of companies. UNIT2- Business Resources Reference No : F/615/5046 Credit : 10 || TQT : 100 The unit will explain how a range of human, physical, technological and financial resources are used and managed within a business. This unit will help the learner understand how human resources are managed and the employability and personal skills required of personnel in an organisation. Learners will understand the purpose of managing resources effectively, not only concerning human resources but also in terms of physical and technological resources. Learners will also understand how an organisation can gain access to sources of finance, both internally and externally and be able to interpret financial statements. UNIT3- An Introduction to Marketing Reference No : J/615/5047 Credit : 10 || TQT : 100 Learners will gain a basic understanding of the role of the marketing function, with particular emphasis on the role of marketing research and how it contributes to marketing planning and the development of a marketing mix for a target group of customers. Learners can develop, analyse and evaluate key marketing techniques to understand them better. UNIT4- Human Resource Management Reference No : L/615/5048 Credit : 10 || TQT : 100 The unit provides an overview of some key areas that fall within the remit of the human resources function. The learners will also learn how organisations gain employee motivation and employee commitment. Finally, learners will know about how employee performance is measured and managed and the benefits of doing so. This knowledge will help learners understand the working environment and the nature of Human Resource Management when seeking or engaging in employment. UNIT5- Business Communication Reference No : R/615/5049 Credit : 10 || TQT : 100 Effective communication is a key area in terms of its contribution to business success. When studying this unit, learners will thoroughly understand the types of business information used internally and externally by organisations and the methods used to communicate information to different audiences. In this unit, learners will be able to develop, analyse and evaluate various techniques used to display multiple types of business information. They will understand the purpose of such communication. They will also produce and consider different types of business communication of their own. UNIT6- Understanding Health and Safety in the Business Workplace Reference No : J/615/5050 Credit : 10 || TQT : 100 This unit will help to prepare learners for the world of work, where health and safety are a vital part of the modern workplace, whatever sector is chosen. There is a level of myth surrounding Health and safety requirements. This unit will help dispel these and promote good health and safety practices as a productive working environment. Learners will understand health and safety legislation, regulations and requirements that form the basis of all workplaces in the UK. UNIT7- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT8- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT9- Working in Teams Reference No : J/617/5539 Credit : 10 || TQT : 100 To understand units' role within organisations and how the human elements interact. The unit also examines the value of unit and group working and how these are formed and work together. UNIT10- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT11- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT12- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

QUALIFI Level 3 Integrated Diploma in Business and Management
Delivered Online On Demand11 months
£780.35

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£25

Start Your Own Business

4.5(3)

By Studyhub UK

Embark on an empowering journey to Start Your Own Business. From preparing your business plan to launching your venture, this course offers a comprehensive roadmap to transform your entrepreneurial dreams into reality. Explore the essential steps, strategies, and insights needed to establish and run a successful business. Learning Outcomes: Develop a clear understanding of the foundational steps required to start a new business. Craft effective marketing strategies to promote your business and attract customers. Navigate the process of setting up your business, from legal considerations to financial planning. Acquire the skills to manage day-to-day business operations efficiently and effectively. Create a well-structured and comprehensive business plan to guide your entrepreneurial journey. Implement successful launch strategies to introduce your business to the market. Understand the importance of customer engagement and retention for sustained growth. Identify potential challenges and solutions that arise during the startup and growth phases. Why buy this Start Your Own Business? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Start Your Own Business there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Start Your Own Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Entrepreneurs and Small Business Owners. Individuals Interested in Starting a New Venture or Side Hustle. Professionals Seeking to Transition from Employment to Entrepreneurship. Students and Recent Graduates Exploring Business Ownership. Prerequisites This Start Your Own Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entrepreneur/Business Owner - Income varies based on business success. Small Business Consultant - $50,000 to $80,000/year. Business Coach - $60,000 to $100,000/year. Startup Advisor - $70,000 to $120,000/year. Business Development Manager - $70,000 to $120,000/year. Course Curriculum Start Your Own Business Prepare to Start Your Business 00:18:00 Prepare to Market Your Business 02:12:00 Set Up Your Business 00:10:00 Run Your Business 00:20:00 Your Business Plan 00:06:00 Launch Your Business 00:10:00 Assignment Assignment - Launch Your Business 00:00:00

Start Your Own Business
Delivered Online On Demand3 hours 16 minutes
£10.99

Resourcing and Managing Talent Course

By Online Training Academy

Master the art of nurturing organizational talent with our comprehensive Resourcing and Managing Talent Course. This course equips you with essential skills and knowledge to effectively manage human resources, optimize talent acquisition strategies, and foster a culture of continuous growth and development within your organization. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Resourcing and Managing Talent" course, learners will explore the fundamental aspects of effectively managing human resources within an organization. They will understand how to strategically plan for human resource needs, ensuring that the right people are in the right roles. This involves learning about job analysis and designing roles that align with organizational goals. The course emphasizes the importance of talent planning and how it contributes to overall business success. Learners will discover the benefits of talent management, including how it enhances organizational performance and fosters employee development. They will also delve into recruiting strategies and the role of coaching, training, and development in nurturing employee skills. The course covers performance management techniques to optimize employee productivity and methods for enhancing employer branding. Finally, learners will explore opportunities to continuously improve talent management systems, ensuring they evolve with changing organizational needs and market conditions. Course Curriculum Module 01: Introduction to Resourcing and Talent Management Module 02: Planning Human Resources Module 03: Job Analysis and Design Module 04: Resourcing and Talent Planning Module 05: Benefits of Talent Management Module 06: Talent Management and The Role of Recruiting Module 07: Coaching, Training, and Development Module 08: Performance Management Module 09: Employer Branding Module 10: Improvement Opportunities of Talent Management System Learning Outcomes Understand key concepts in resourcing and talent management strategies. Apply job analysis techniques to enhance organisational efficiency and effectiveness. Evaluate the benefits of effective talent management within organisations. Demonstrate knowledge of coaching, training, and development practices. Implement performance management strategies to drive employee productivity and engagement. Analyse improvement opportunities in talent management systems for organisational success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Resourcing and Managing Talent Course 2:03:07 1: Module 01: Introduction to Resourcing and Talent Management 16:10 2: Module 02: Planning Human Resources 14:45 3: Module 03: Job Analysis and Design 07:02 4: Module 04: Resourcing and Talent Planning 05:57 5: Module 05: Benefits of Talent Management 12:51 6: Module 06: Talent Management and The Role of Recruiting 06:10 7: Module 07: Coaching, Training, and Development 13:02 8: Module 08: Performance Management 16:42 9: Module 09: Employer Branding 17:06 10: Module 10: Improvement Opportunities of Talent Management System 12:22 11: CPD Certificate - Free 01:00 Who is this course for? HR professionals seeking to enhance talent management skills. Managers aiming to improve workforce planning and development strategies. Individuals interested in understanding employer branding and recruitment processes. Career changers exploring opportunities in human resources management roles. Graduates preparing for roles in organisational development and HR. Career path HR Manager Talent Acquisition Specialist Training and Development Coordinator Performance Management Analyst Employer Branding Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Resourcing and Managing Talent Course
Delivered Online On Demand3 minutes
£12

Diploma in Marketing (Level 3)

By Online Training Academy

Are you ready to dive into the dynamic world of marketing? Equip yourself with the essential skills and knowledge to thrive in today's competitive market with our comprehensive Diploma in Marketing (Level 3) program. Designed to provide you with a solid foundation in marketing principles, this course will empower you to excel in various marketing roles and unleash your creativity in driving business success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Diploma in Marketing (Level 3), learners gain a comprehensive understanding of marketing principles and strategies. They start by exploring the fundamental concept of marketing and its importance in business. Next, they delve into setting effective marketing goals and identifying various types of marketing approaches. Through studying the marketing mix and funnel, learners discover how to develop and implement successful marketing campaigns. They also learn from common marketing mistakes, equipping them with the knowledge to avoid pitfalls. Effective communication skills are emphasized, focusing on conveying messages to the right audience in the right way. Additionally, learners explore techniques for engaging with customers and building strong relationships through effective customer communications. This curriculum provides a solid foundation for individuals looking to pursue careers in marketing or enhance their existing skills in the field. Course Curriculum Module 01: What is Marketing Module 02: Marketing Goals Module 03: Common Marketing Types (I) Module 04: Common Marketing Types (II) Module 05: The Marketing Mix Module 06: The Marketing Funnel Module 07: Marketing Mistakes (I) Module 08: Marketing Mistakes (II) Module 09: Communicating the Right Way Module 10: Customer Communications Learning Outcomes: Define marketing principles and strategies for effective business promotion. Set measurable goals aligning with organisational objectives for marketing campaigns. Identify various types of marketing strategies and their applications. Analyse components of the marketing mix for optimal business outcomes. Implement marketing funnel techniques to drive customer acquisition and retention. Evaluate common marketing mistakes and develop strategies for mitigation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Marketing (Level 3) 42:07 1: Module 01: What is Marketing 05:43 2: Module 02: Marketing Goals 03:50 3: Module 03: Common Marketing Types (I) 04:57 4: Module 04: Common Marketing Types (II) 05:14 5: Module 05: The Marketing Mix 03:44 6: Module 06: The Marketing Funnel 03:06 7: Module 07: Marketing Mistakes (I) 04:02 8: Module 08: Marketing Mistakes (II) 03:27 9: Module 09: Communicating the Right Way 03:32 10: Module 10: Customer Communications 03:32 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring marketers seeking foundational knowledge in marketing strategies. Small business owners aiming to enhance their marketing capabilities. Marketing assistants looking to advance their understanding of marketing principles. Professionals transitioning into marketing roles for career growth opportunities. Students interested in pursuing further studies in marketing or related fields. Career path Marketing Coordinator Social Media Manager Digital Marketing Assistant Sales Representative Market Research Analyst Brand Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma in Marketing (Level 3)
Delivered Online On Demand42 minutes
£12