Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about private security Understand the core competencies and principles of private security Explore the various areas of private security Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert private security officer Working Within the Private Security Industry This working within the private security industry course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks. This working within the private security industry course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet. Who is this Course for? This comprehensive Working Within the Private Security Industry course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this private security can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Working Within the Private Security Industry course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Working Within the Private Security Industry course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Working Within the Private Security Industry course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Working in the Private Security Industry Module 2: Civil and Criminal Law Module 3: Health and Safety Module 4: Fire Procedures Module 5: Emergencies Module 6: Communication Skills and Customer Service Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120CPD Points | Lifetime Access
Level 6 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access
Free Level 4 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access
Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access
Level 6 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Overview: HR and Recruitment Consultants are specialists who are both adored by companies and individuals when it comes to recruitment. They are handsomely paid both through gratitude and money for successfully recruiting a candidate. So if you want to classify yourself in this category, you may want to consider taking this HR and Recruitment Consultant Diploma course. You'll gain an in-depth understanding of the selection process, setting goals, interview preparation and questions, measuring talent and growth, avoiding bias while making offers, and many more. Along with this HR and Recruitment Consultant course, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card. Courses are included in this HR and Recruitment Consultant Diploma bundle: Course 01: HR And Recruitment Consultant Training - Level 4 Course 02: Virtual Interviewing for HR Course 03: Employment Law Level 3 Course 04: Office Administration Certificate Course 05: Contract Manager Diploma Course 06: Payroll Management Course Course 07: GDPR Course 08: Workplace Confidentiality Course 09: Leadership & Management Diploma Course 10: Performance Management Course 11: Effective Communication Skills Grow your recruitment consultancy business by enrolling today! Learning Outcomes of HR and Recruitment Consultant Diploma Bundle: Understanding the basics of recruitment, client and candidate management. Implementing effective sales strategies in the recruitment industry. Familiarity with the UK recruitment legislation and implications of non-compliance. Identifying and attracting top talent using virtual interviewing techniques. Knowledge of employment law including contracts, disciplinary procedures, and parental rights. Developing organisational, communication and business writing skills for office administration. Understanding the contract management lifecycle and principles of English contract law. Ability to manage payroll systems, including pensions, pay elements and legislation settings. Knowledge of GDPR regulations, obligations, and responsibilities for personal data protection. Creating a safe workplace environment by preventing harassment, and violence and maintaining confidentiality. Improving effective communication skills, both verbal and written, in a business context. Key Features of the HR and Recruitment Consultant Course: FREE HR and Recruitment Consultant CPD-accredited certificate Get a free student ID card with HR and Recruitment Consultant training (£10 applicable for international delivery) Lifetime access to the HR and Recruitment Consultant course materials The HR and Recruitment Consultant program comes with 24/7 tutor support Get instant access to this HR and Recruitment Consultant course Learn HR and Recruitment Consultant training from anywhere in the world The HR and Recruitment Consultant training is affordable and simple to understand The HR and Recruitment Consultant training is an entirely online Enrol in HR and Recruitment Consultant training today and start your journey towards becoming successful! Description: The curriculum of HR and Recruitment Consultant Diploma - CPD Certified Course 1: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Client Management How will I get my HR and Recruitment Consultant Certificate? After successfully completing the HR and Recruitment Consultant Diploma course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Who is this course HR and Recruitment Consultant for? Those interested in pursuing a career in recruitment or HR HR professionals seeking to enhance their recruitment skills Business owners or hiring managers responsible for recruitment Graduates or career changers looking to enter the recruitment industry Individuals looking to start their own recruitment agency Those interested in understanding the recruitment process from sourcing to onboarding. Career path Recruitment Consultant: £24,000 - £40,000 per year Talent Acquisition Specialist: £30,000 - £60,000 per year Recruitment Manager: £35,000 - £70,000 per year Headhunter: £35,000 - £80,000 per year HR Business Partner: £40,000 - £70,000 per year Recruitment Marketing Manager: £35,000 - £60,000 per year Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR And Recruitment Consultant Training - Level 4) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
***24 Hour Limited Time Flash Sale*** Level 3 Diploma in Business Administration Skills Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 3 Diploma in Business Administration Skills Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 3 Diploma in Business Administration Skills bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 3 Diploma in Business Administration Skills Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 3 Diploma in Business Administration Skills Career Bundle: Course 01: Level 3 Diploma in Business Administration Skills Course 02: Level 5 Diploma in Business Management Course 03: Admin, Secretarial & PA Course 04: Office Administration & Skills Diploma Course 05: Internal Audit Skills Course 06: Inspirational Leadership Skills Course 07: Organisational Skills Course for Administrator Course 08: Complete Communication Skills Master Class Course 09: Sales Skills Course Course 10: Negotiation Skills Certificate Course 11: Corporate Paralegal Course 12: Business Plan for Entrepreneurs Course 13: Agile Project Management Course 14: Workplace Performance Management Course 15: Diploma in Operations Management Course 16: Research Methods in Business Course 17: Strategic Business Management Course 18: Change Management Course 19: Business Improvement Course 20: International Business Principles Course 21: Level 3 Diploma in Business Etiquette Course 22: Product Management Course 23: Financial Analysis Course Course 24: Capital Budgeting & Investment Decision Rules Course 25: Managerial Accounting Training Course 26: Certificate in Purchasing and Procurement Course 27: Customer Service Training Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Level 3 Diploma in Business Administration Skills today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Level 3 Diploma in Business Administration Skills course materials Get instant access to this Level 3 Diploma in Business Administration Skills course Learn Level 3 Diploma in Business Administration Skills from anywhere in the world 24/7 tutor support with the Level 3 Diploma in Business Administration Skills course. Start your learning journey straightaway with our Level 3 Diploma in Business Administration Skills Training! Level 3 Diploma in Business Administration Skills premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 3 Diploma in Business Administration Skills is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 3 Diploma in Business Administration Skills course. After passing the Level 3 Diploma in Business Administration Skills exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Business Administration Skills course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Level 3 Diploma in Business Administration Skills skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Level 3 Diploma in Business Administration Skills doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Diploma in Business Administration Skills bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital certificate Digital certificate - Included