18175 Courses delivered Online

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Dive into the world of healthcare, where the 'Duty of Candour in Healthcare: Ethical Practices and Legal Obligations' course offers a comprehensive journey into one of the sector's most pivotal facets. The course meticulously elucidates the critical duty of candour, providing learners with a blend of legal, ethical, and communicative nuances. From understanding the foundational concepts to navigating the intricacies of adverse events and accountability, this course is an invaluable roadmap for anyone aiming to uphold the highest standards in healthcare. Discover the steps that transform a simple legal requirement into a force for positive change. With modules that focus on cultural shifts, future challenges, and the paramount importance of clear communication, participants are equipped to foster an environment where transparency and accountability reign supreme. More than just theory, the curriculum guides learners through the very processes that ensure patient safety, trust, and overall excellence in the healthcare realm. In today's fast-paced medical world, errors and oversights can occur. However, it's how these are addressed, learnt from, and prevented in the future that distinguishes exceptional healthcare providers. This course not only highlights the importance of acknowledging mistakes but offers strategies to implement effective change, ensuring the ongoing improvement and trustworthiness of healthcare services. Learning Outcomes Upon completion of this course, participants will be able to: Understand the core concepts and significance of the duty of candour within healthcare settings. Recognise and navigate the legal frameworks surrounding the duty of candour. Develop robust communication techniques tailored for duty of candour procedures. Gain insight into the management and rectification of adverse events. Grasp the essentials of apology, compensation, and strategies for learning from incidents. Why buy this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Duty of Candour in Healthcare: Ethical Practices and Legal Obligations there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations course for? This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning. Healthcare administrators keen on enhancing transparency and trustworthiness in their services. Medical practitioners aiming to further their knowledge in ethical and legal domains. Legal professionals specialising in healthcare regulations and frameworks. Medical students or interns seeking a comprehensive understanding of patient rights and provider obligations. Change agents within the healthcare sector focused on driving cultural evolution and improvement. Prerequisites This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Administrator: £30,000 - £45,000 per annum Medical Practitioner (GP): £58,000 - £88,000 per annum Healthcare Lawyer: £40,000 - £100,000 per annum Medical Ethics Consultant: £35,000 - £60,000 per annum Hospital Risk Manager: £40,000 - £55,000 per annum Patient Advocacy Director: £50,000 - £70,000 per annum Course Curriculum Module 01: Introduction to Duty of Candour Introduction to Duty of Candour 00:05:00 Module 02: Duty of the Candour Process Duty of the Candour Proces 00:05:00 Module 03: Legal Framework Legal Framework 00:05:00 Module 04: Communication Skills for Duty of Candour Communication Skills for Duty of Candour 00:12:00 Module 05: Understanding and Managing Adverse Events Understanding and Managing Adverse Events 00:14:00 Module 06: Apology and Compensation Apology and Compensation 00:11:00 Module 07: Learning from Incidents Learning from Incidents 00:13:00 Module 08: Accountability and Oversight Accountability and Oversight 00:11:00 Module 09: Cultural Change Cultural Change 00:09:00 Module 10: Future Directions and Challenges Future Directions and Challenges 00:13:00

Embark on a captivating journey through the meticulous art of quantity surveying and cost estimation. The 'Quantity Surveying and Cost Estimation Course' offers a panoramic view of the construction landscape, blending legal, technological, and managerial insights. From the intricacies of building laws and procurement to the finesse of cost management, this course illuminates the multifaceted role of a quantity surveyor. Grasp the science behind building pathology, adaptation, and the delicate art of report writing, all while setting a solid foundation for a bright career ahead. Learning Outcomes Understand the core principles of building laws and their applications. Navigate the realms of building procurement and effective contract administration. Gain insights into modern building technology and its nuances. Master the techniques of cost estimation and the myriad factors influencing it. Acquire the skills for effective cost management and material resource planning. Why choose this Quantity Surveying and Cost Estimation Level 3 at QLS course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Quantity Surveying and Cost Estimation Level 3 at QLS Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Quantity Surveying and Cost Estimation Level 3 at QLS course for? Aspiring quantity surveyors eager to kickstart their journey. Construction managers aiming to expand their expertise. Building professionals looking to refine their cost estimation skills. Legal professionals in the construction sector. Architects and designers keen on understanding project costs and management. Career path Quantity Surveyor: £30,000 - £50,000 Cost Engineer: £35,000 - £55,000 Construction Project Manager: £40,000 - £65,000 Building Estimator: £28,000 - £45,000 Contract Administrator: £32,000 - £48,000 Procurement Manager in Construction: £38,000 - £60,000 Prerequisites This Quantity Surveying and Cost Estimation Level 3 at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Quantity Surveying and Cost Estimation Level 3 at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Quantity Surveying and Cost Estimation Module 1: Building Law Principles 00:29:00 Module 2: Building Procurement and Contract Administration 00:51:00 Module 3: Building Technology 00:32:00 Module 4: Cost Estimation 00:34:00 Module 5: Elements and Factors influencing Cost Estimation 00:16:00 Module 6: Cost Management 00:19:00 Module 7: Management of Material for construction 00:20:00 Module 8: Building Pathology 00:23:00 Module 9: Building Adaption 00:37:00 Module 10: Report Writing 00:18:00 Module 11: Legal Aspects 00:18:00 Mock Exam Mock Exam - Quantity Surveying and Cost Estimation Level 3 at QLS 00:20:00 Final Exam Final Exam - Quantity Surveying and Cost Estimation Level 3 at QLS 00:20:00 Assignment Assignment - Quantity Surveying and Cost Estimation Level 3 at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Learn how to scan content for grammatical errors and check readability, with this professional proofreading and copy editing training course. In the Diploma in Proofreading & Copy Editing at QLS Level 5, you will learn how to check content on paper and on-screen for errors before it is published, taking you through the professional guidelines and techniques. You'll also get tips on how to find work and develop your career. The Diploma in Proofreading & Copy Editing at QLS Level 5 has been designed by experts in the industry to provide learners with the best learning experience. You will gain valuable insight into the role and responsibilities of the role of proofreader and copyeditor, with skills that are essential for content creation. Why buy this Diploma in Proofreading & Copy Editing at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this course for? This Diploma in Proofreading & Copy Editing at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Proofreading & Copy Editing at QLS Level 5 is a great way for you to gain multiple skills from the comfort of your home. Prerequisites This Diploma in Proofreading & Copy Editing at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Proofreading Basics Proofreading Basics 00:25:00 Module 2: Applying the Style Guide Applying the Style Guide 00:20:00 Module 3: Spelling and Grammar Spelling and Grammar 00:15:00 Module 4: Proofreading on Paper Proofreading on Paper 00:25:00 Module 5: Proofreading On-Screen Proofreading On-Screen 01:00:00 Module 6: Copy-Editing Basics Copy-Editing Basics 01:00:00 Module 7: Copy-Editing - The Use of Language Copy-Editing - the Use of Language 00:45:00 Module 8: Copy-Editing - Checking Accuracy and Facts Copy-Editing - Checking Accuracy and Facts 00:15:00 Module 9: Copy-Editing - The Beginning and The End Copy-Editing - the Beginning and the End 00:15:00 Module 10: Copy-Editing - Legal Checks Copy-Editing - Legal Checks 00:30:00 Module 11: Finding Work and Developing Your Career Finding Work and Developing Your Career 00:20:00 Mock Exam Mock Exam - Diploma in Proofreading & Copy Editing at QLS Level 5 00:20:00 Final Exam Final Exam - Diploma in Proofreading & Copy Editing at QLS Level 5 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Duration 4 Days 24 CPD hours This course is intended for This course is the first in a series of two courses designed for programmers who are new to RPG IV. Basic programming experience is required. The student should have attended at least an introductory course to programming such as one of those available at technical colleges. The student is not taught the concepts of programming. Experienced programmers who are new to the Power System with IBM i should also attend this course. Examples of other programming languages are BASIC, COBOL, or RPG II. This course focuses entirely on the features of the RPG IV Version 7 compiler and the techniques that this compiler provides. Features of V7 are discussed. Previous techniques and the maintenance of programs that are written using legacy techniques, such as fixed format calculations, are not covered in the classroom. Some additional material and the bibliography will assist the new RPG IV programmer in the maintenance of legacy applications. Overview Write RPG IV version 7.1 programs to produce reportsWrite simple RPG IV version 7.1 inquiry programs that interact with displaysReview compilation listing, find and correct compilation errorsMaintain existing applications written in the RPG IV Version 7.1 languageUse many popular RPG IV built-in functions This course is a comprehensive exposure to the basic features and functions of RPG IV for Version 7. Course Outline RPG IV introduction Coding specifications for RPG IV Data representation and definition Manipulating data in calculations Using printer and display files in an RPG IV program Structured programming, error handling, subprocedures, and subroutines Using arrays, data structures, and data areas Accessing the DB2 database using RPG IV What's next? Additional course details: Nexus Humans AS06 IBM RPG IV Programming Fundamentals Workshop for IBM i training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AS06 IBM RPG IV Programming Fundamentals Workshop for IBM i course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Welcome to the comprehensive course on Introduction to Health Economics and Technology! Whether you're a healthcare professional, policymaker, or simply curious about the economics behind healthcare decisions, this course is designed to equip you with essential knowledge and insights. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Introduction to Health Economics and Technology course, learners explore fundamental concepts at the intersection of healthcare and economics. They delve into the principles of health economics, understanding how scarce resources affect healthcare delivery and decision-making. The course introduces basic economic and technological concepts essential for evaluating healthcare technologies and interventions. Learners also gain insights into Health Technology Assessment (HTA), learning methods to assess the clinical, economic, and social impacts of new health technologies. They explore economic evaluation techniques used to determine the value and cost-effectiveness of healthcare interventions. Additionally, the course covers the intricate relationship between health economics and healthcare technologies, highlighting their mutual influence. Learners study health insurance systems, understanding their role in healthcare financing and access. The course concludes with a critical examination of dilemmas faced by health ministers in balancing healthcare quality, accessibility, and costs within healthcare systems. Course Curriculum Module 01: Introduction to Health Economics and Health Technology Assessment Module 02: What is Health Economics Module 03: Basic Economic and Technological Concepts Module 04: Health Technology Assessment Module 05: Economic Evaluation Module 06: Exploring the Relationship Between Health Economics (HE) and Health Technology A Module 07: Health Insurance Module 08: The Health Minister's Dilemma Learning Outcomes: Understand key concepts in health economics and technology assessment principles. Analyze economic implications of health technologies on healthcare systems. Evaluate cost-effectiveness and efficiency of health technologies and interventions. Examine the role of health insurance in economic management of healthcare. Discuss ethical dilemmas faced by health ministers in policy decision-making. Apply economic evaluation methods to assess health technology investments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking economic perspectives in healthcare decision-making. Policy makers and government officials involved in healthcare planning. Researchers interested in health technology assessment and economic evaluation. Students pursuing studies in health economics and related disciplines. Consultants advising on health policy and economic strategies. Career path Health Economist Healthcare Policy Analyst Health Technology Assessor Health Insurance Economist Government Health Advisor Healthcare Researcher Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's competitive landscape, standing out is not just an advantage - it's essential. With our comprehensive Personal Branding Diploma, you'll gain the knowledge and skills needed to craft a unique, compelling personal brand that resonates with your audience and propels your career or business forward. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will discover how to define and enhance their personal brand. They'll learn how to identify the strengths, values, and unique qualities that set them apart. They'll explore techniques to refine their brand image, focusing on appearance, personality traits, and online presence through social media. Through practical exercises, learners will gain skills in managing and developing their brand identity effectively. They'll also understand the importance of maintaining consistency and authenticity across personal and professional interactions. Furthermore, the course equips learners with strategies to navigate and mitigate brand crises, ensuring they can uphold their reputation even in challenging situations. Overall, participants will emerge with a comprehensive understanding of personal branding principles and practical tools to build and manage their personal brand successfully. Course Curriculum Module 01: Defining Yourself (I) Module 02: Defining Yourself (II) Module 03: Sharpening Your Brand Module 04: Appearance Matters Module 05: Branding Personality Traits Module 06: Social Media (I) Module 07: Social Media (II) Module 08: Controlling and Developing Your Image Module 09: Personal and Professional Influences Module 10: Brand Management During a Crisis Learning Outcomes: Define personal brand elements for effective self-representation strategies. Refine brand identity to resonate with target audiences authentically. Enhance appearance to align with personal brand messaging and values. Cultivate desirable personality traits to strengthen brand perception. Utilize social media platforms for strategic brand promotion and engagement. Manage personal and professional influences to maintain brand authenticity and integrity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Graduates seeking to establish a strong professional presence online. Entrepreneurs aiming to enhance their personal brand visibility. Professionals in marketing or public relations seeking personal branding expertise. Individuals transitioning careers who want to redefine their personal brand. Anyone interested in building a compelling and authentic online persona. Career path Brand Consultant Social Media Manager Personal Stylist Public Relations Officer Marketing Strategist Image Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your career to the next level? The Diploma in Media and Public Relations is designed to equip you with the skills, knowledge, and confidence to excel in the dynamic world of media and public relations. Whether you're a seasoned professional looking to enhance your expertise or a newcomer eager to break into the field, our comprehensive course will provide you with the tools you need to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Diploma in Media and Public Relations course equips learners with essential skills for effective communication and networking. Students will learn how to build and maintain professional relationships, write clearly and persuasively, and make a strong impression during meetings. The course covers goal setting, essential for personal and professional development. Learners will gain insights into managing media relations and handling crisis communication effectively. Additionally, the curriculum includes entrepreneurship fundamentals, helping students understand business dynamics. They will also explore strategies for effective internal communication within organizations. Finally, the course offers guidance on professional appearance, ensuring that learners know how to dress for success in various professional settings. Overall, this diploma provides a comprehensive foundation for a career in media and public relations. Course Curriculum Module 01: Networking for Success (I) Module 02: Writing Module 03: The Meet and Greet Module 04: Setting Goals Module 05: Networking for Success (II) Module 06: Media Relations Module 07: Issues and Crisis Communication Planning Module 08: Entrepreneurship Module 09: Employee Communications Module 10: Dressing for Success Learning Outcomes Master essential networking techniques for professional success. Develop compelling writing skills for various media platforms. Perfect the art of professional meet-and-greet interactions. Set and achieve strategic communication goals effectively. Build strong media relations and manage press interactions. Plan and execute crisis communication strategies proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring media and PR professionals. Entrepreneurs seeking effective communication strategies. Employees in corporate communication roles. Individuals aiming to enhance networking skills. Professionals managing crisis communication plans. Career path Public Relations Officer Media Relations Specialist Corporate Communications Manager Crisis Communication Consultant Employee Communications Coordinator Networking and Events Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Become a certified leader in project management with our comprehensive diploma course. Whether you're new to project management or seeking to advance your career, this program equips you with essential skills and knowledge through ten meticulously crafted modules: Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Project Management Professional Diploma course, learners will gain comprehensive skills to effectively manage projects from start to finish. They will learn how to initiate projects with clear goals and objectives, ensuring they align with organizational strategies. Planning phases will teach them to develop detailed schedules, allocate resources efficiently, and mitigate risks effectively. They will understand various planning tools and techniques to streamline project workflows and enhance productivity. During project execution, learners will acquire the ability to lead teams, monitor progress, and make adjustments to ensure project goals are met on time and within budget. The course emphasizes maintaining project momentum through effective control measures and continuous evaluation. Key concepts in project management, such as stakeholder management and quality assurance, will be explored to ensure projects meet stakeholder expectations and deliver high-quality outcomes. Finally, learners will master the art of project closure, ensuring smooth transitions and capturing lessons learned for future improvement. Course Curriculum Module 01: Initiation (I) Module 02: Initiation (II) Module 03: Planning (I) Module 04: Planning (II) Module 05: Planning Tools Module 06: Executing the Project Module 07: Maintaining and Controlling the Project Module 08: Key Concepts (I) Module 09: Key Concepts (II) Module 10: Closing Out Learning Outcomes Identify project stakeholders and define project scope during initiation stages. Outline project objectives and create a project charter for approval. Develop comprehensive project plans encompassing tasks, resources, and timelines. Utilize project management tools to schedule tasks and allocate resources efficiently. Execute project plans, monitor progress, and implement necessary adjustments. Conduct project reviews, assess outcomes, and facilitate project closure procedures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Project managers seeking advanced project management skills. Professionals transitioning into project management roles. Individuals preparing for Project Management Professional (PMP) certification. Team leaders involved in project planning and execution. Graduates aiming to enter project management fields. Career path Project Manager Programme Coordinator Operations Manager Business Analyst Quality Assurance Manager Construction Project Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.