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Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

This comprehensive course will help you learn the basics to advanced mechanisms of chatbot development using deep learning with Python. This course is a complete package for beginners to learn chatbot fundamentals with deep learning and its applications and build it from scratch using deep learning (RNNs) with Python.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Accountancy will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Accountancy will help you keep ahead of the pack. The Accountancy incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Accountancy will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Accountancy, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Accountancy course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Accountancy? Course 01: Accounting and Tax Course 02: Diploma in Quickbooks Bookkeeping Course 03:Team Management Course 04: Payroll Management - Diploma Course 05: Xero Course 06: Sage 50 Training Course 07: Microsoft Excel Training: Depreciation Accounting Course 08: Applied Business Analysis Diploma Course 09: GDPR Data Protection Level 5 Course 10: Microsoft Excel Level 3 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Accountancy to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Accountancy: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Accountancy Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 05: Payroll Management - Diploma Sage 50 Payroll for Beginners Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics And Many More... Sage 50 Payroll Intermediate Level The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay And Many More... Course 06: Xero Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Sage 50 Training Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Advanced Diploma Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 08: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Accountancy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Machine Learning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Machine Learning will help you keep ahead of the pack. The Machine Learning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Machine Learning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Machine Learning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Machine Learning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Machine Learning with Python Course 02: Advanced Diploma in User Experience UI/UX Design Course 03: Data Science & Machine Learning with R Course 04: Python Programming for Everybody Course 05: Data Structures Complete Course Course 06: Data Science with Python Course 07: Computer Science: Graph Theory Algorithms Course 08: Higher Order Functions in Python - Level 03 Course 09: AWS Essentials Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: Introduction to Data Analysis So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Machine Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Machine Learning with Python Module 01: Introduction to Algorithms Module 02: Preprocessing Module 03: Regression Module 04: Classification Course 02: Data Science & Machine Learning with R Data Science and Machine Learning Course Intro Data Types and Structures in R Data Types and Structures in R Intermediate R Data Manipulation in R Data Visualization in R Creating Reports with R Markdown Building Webapps with R Shiny Introduction to Machine Learning Starting A Career in Data Science Course 03: Python Programming for Everybody Module 01 A Installing Python Documentation Command Line Variables Simple Python Syntax Keywords Import Module Module 02 Additional Topics If Elif Else Iterable For Loops Execute Exceptions Module 03 Data Types Number Types More Number Types Strings More Strings Files Lists Dictionaries Tuples Sets Module 04 Comprehensions Definitions Functions Default Arguments Doc Strings Variadic Functions Factorial Module 05 Function Objects Lambda Generators Closures Classes Object Initialization Class Static Members Classic Inheritance Data Hiding Course 04: Advanced Diploma in User Experience UI/UX Design UX/UI Course Introduction Introduction To The Web Industry Foundations of Graphic Design UX Design (User Experience Design) UI Design (User Interface Design) Optimization Starting a Career in UX/UI Design Course 05: Data Structures Complete Course Unit 01: Introduction Unit 02: Arrays Unit 03: Liked List Unit 04: Stack Unit 05: Queues Unit 06: Priority Queues (PQs) Unit 07: Union Find Unit 08: Binary Search Trees Unit 09: Fenwick Tree Unit 10: Hash Tables Unit 11: Suffix Array Unit 12: AVL Trees Unit 13: Indexed Priority Queue Unit 14: Sparse Tables Course 06: Data Science with Python Unit 01: Introduction to Python Data Science Unit 02: Data Cleaning Packages Unit 03: Data Visualization packages Course 07: Computer Science: Graph Theory Algorithms Module 00: Promo Module 01: Introduction Module 02: Common Problem Module 03: Depth First Search Module 04: Breadth First Search Module 05: Breadth First Search Shortest Path on a Grid Module 06: Trees Module 07: Topological Sort Module 08: Dijkstra Module 09: Bellman-Ford Algorithm Module 10: Floyd-Warshall Algorithm Module 11: Bridge and Algorithm Points Module 12: Tarjan Algorithm Module 13: Travelling Salesman Problem (TSP) Module 14: Eulerian Paths and Circuits Module 15: Prim's Minimum Spanning Tree Algorithm Module 16: Network Flow Course 08: Higher Order Functions in Python - Level 03 Module 01: Course Introduction Module 02: Simple Higher Order Functions Module 03: Sorting with Keys Module 04: Map Function Module 05: Filter Function Module 06: List Comprehension Alternative Module 07: Recursion Introduction Course 09: AWS Essentials Section 01: AWS Foundations and Services Section 02: AWS Security and Costs Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 11: Introduction to Data Analysis Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Machine Learning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Machine Learning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for people who need to write and maintain Rexx programs in the z/OS system environment. Overview The objectives of this course are as follows:- Write programs using the Rexx language- Use various data parsing techniques- Use built-in Rexx functions- Create user-defined internal and external functions and subroutines- Issue host commands from within Rexx execs- Code programs that read and write data sets- Use instructions and commands that manipulate the data stack- Use Rexx debugging tools- Write error-handling routines This course is designed to teach you the basic skills required to write programs using the REXX language in z/OS. The course covers the TSO extensions to REXX and interaction with other environments such as the MVS console. Day 1 Unit 1 - Introduction Unit 2 - Getting started with REXX (start) Lab exercise 1 Unit 2 - Getting started with REXX (finish) Lab exercise 2 Unit 3 - Programming in REXX (start) Day 2 Lab exercise 3 Unit 3 - Programming in REXX (finish) Lab exercise 4 Unit 4 - Functions and subroutines (start) Lab exercise 5 Day 3 Unit 4 - Functions and subroutines (finish) Lab exercise 6 Unit 5 - Debugging and error handling Lab exercise 7 Unit 6 - Executing host commands Lab exercise 8 Day 4 Unit 7 - Compound variables and the data stack Lab exercise 9 Unit 8 - Reading and writing data sets in REXX Lab exercise 10 Unit 9 - The parse instruction Day 5 Lab exercise 11 Unit 10 - Using REXX: REXX compiler, REXX in batch, MVS console commands Lab exercise 12 Additional course details: Nexus Humans ES52 IBM z/OS REXX Programming Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ES52 IBM z/OS REXX Programming Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This in an intermediate-level Java development course geared for students experienced with Java and Spring programming essentials. This course does not cover Java or Spring development basics. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core Cucumber and web testing skills, coupling the most current, effective techniques with the soundest industry practices. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will: Learn the request-response cycle of REST requests Implement a REST controller using Spring Map URLs to service endpoints Use Spring's template class to develop a REST client Bootstrap a Spring REST applications Return different media types for a service Setting the response headers Discuss Exceptions and HTTP Status codes Handle exceptions thrown by a service Spring REST focuses on providing an understanding of the fundamental principles and technologies that are used in the development of RESTful services and clients. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities.Working with Spring REST is a two-day, fast-paced coding course geared for experienced developers who have prior working knowledge of Java. Throughout the course students learn the best practices for writing Restful services in Java using Spring Boot. The course provides an in-depth view of the APIs provided by Spring to develop both the REST service and the REST client. Implementing REST with Spring REST principles Introduction to RESTful Services in Spring Introduction to REST Clients in Spring Bootstrapping the REST application Content Representation Implementing the REST Service Error Handling Security and RESTful Services Securing Untrusted Input Defending RESTful Services Additional course details: Nexus Humans Working with Spring REST (TT3358) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Working with Spring REST (TT3358) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for anyone with system administrative duties implementing and managing an AIX operating system in a multiuser POWER (System p) partitioned environment. Overview Install and the AIX operating system, filesets, and RedHat Package Manager (RPM) packages Perform system startup and shutdown Discuss and use system management tools such as System Management Interface Tool (SMIT) and IBM systems director console for AIX Manage physical and logical devices Discuss the purpose of the logical volume manager Perform logical volume, paging space and file system management Create and manage user administration Manage AIX user security including enhanced RBAC and implement customized access of file and directories Perform and restore system backups Utilize administrative subsystems, including cron to schedule system tasks Configure TCP/IP networking Define and run basic Workload Partitions (WPAR) Learn to install, customize, and administer the AIX operating system in a POWER (System p) partitioned environment. This course is based on AIX 7.1 running on a Power7 system managed by HMC version 7. Day 1 Introduction to IBM POWER systems, AIX and system administration AIX system management tools System startup and shutdown AIX installation Day 2 AIX software installation and maintenance System configuration and devices System storage overview Working with the Logical Volume Manager Day 3 File systems administration Paging space Backup and restore Day 4 Security and user administration: Part 1 Security and user administration: Part 2 Scheduling and time TCP/IP networking Day 5 TCP/IP networking (continued) Introduction to workload partitions Additional course details: Nexus Humans AN12 IBM Power Systems for AIX II - AIX Implementation and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN12 IBM Power Systems for AIX II - AIX Implementation and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for students wishing to gain intermediate-level skills or individuals whose job responsibilities include constructing relational databases and developing tables, queries, forms, and reports in Microsoft Access for Office 365. Overview In this course, you will optimize an Access database. You will: Provide input validation features to promote the entry of quality data into a database. Organize a database for efficiency and performance, and to maintain data integrity. Improve the usability of Access tables. Create advanced queries to join and summarize data. Use advanced formatting and controls to improve form presentation. Use advanced formatting and calculated fields to improve reports. In this course, you will expand your knowledge of relational database design; promote quality input from users; improve database efficiency and promote data integrity; and implement advanced features in tables, queries, forms, and reports. Extending your knowledge of Access will result in a robust, functional database for your users.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Access Expert (Office 365 and Office 2019): Exam MO-500 certification. Improving Table Usability Topic A: Create Lookups Within a Table Topic B: Work with Subdatasheets Creating Advanced Queries Topic A: Create Query Joins Topic B: Create Subqueries Topic C: Summarize Data Improving Form Presentation Topic A: Apply Conditional Formatting Topic B: Create Tab Pages with Subforms and Other Controls Creating Advanced Reports Topic A: Apply Advanced Formatting to a Report Topic B: Add a Calculated Field to a Report Topic C: Control Pagination and Print Quality Topic D: Add a Chart to a Report Importing and Exporting Table Data Topic A: Import and Link Data Topic B: Export Data Topic C: Create a Mail Merge Using Queries to Manage Data Topic A: Create Action Queries Topic B: Create Unmatched and Duplicate Queries Creating Complex Reports and Forms Topic A: Create Subreports Topic B: Create a Navigation Form Topic C: Show Details in Subforms and Popup Forms Creating Access Macros Topic A: Create a Standalone Macro to Automate Repetitive Tasks Topic B: Create a Macro to Program a User Interface Component Topic C: Filter Records by Using a Condition Topic D: Create a Data Macro Using VBA to Extend Database Capabilities Topic A: Introduction to VBA Topic B: Using VBA with Form Controls Managing a Database Topic A: Back Up a Database Topic B: Manage Performance Issues Topic C: Document a Database Distributing and Securing a Database Topic A: Split a Database for Multiple-User Access Topic B: Implement Security Topic C: Convert an Access Database to an ACCDE File Topic D: Package a Database with a Digital Signature

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network engineers, network support personnel, and reseller support. Overview After successfully completing this course, you should be able to:Configure LAN-to-LAN IP Security (IPsec) VPNs in various configurations. Configure VPN redundancy. Configure dynamic routing using IPsec VPNs. Configure remote access IPsec connectivity including group Internet Key Exchange (IKE) and shared IKE. Configure generic routing encapsulation (GRE) tunnels. This intermediate-level course focuses on the wide range of options available when configuring virtual private networks (VPNs) using Juniper Networks firewall/VPN products. Students attending the course will learn these various deployments through detailed lectures and hands-on lab exercises. Chapter 1: Course IntroductionChapter 2: ScreenOS VPN Basics Review VPN Review Verifying Operations VPN Monitor Lab: VPN Review Chapter 3: VPN Variations Dynamic Peers Transparent Mode Overlapping Addresses Lab: VPN Variations Chapter 4: Hub-and-Spoke VPNs Concepts Policy-Based Hub-and-Spoke VPNs Route-Based Hub-and-Spoke VPNs with No Policy and NHTB Route-Based Hub-and_Spoke VPNS with Policy Centralized Control Hub-and-Spoke VPNs ACVPNs Lab: Hub-and-Spoke VPNs Chapter 5: Routing over VPNs Routing Overview Configuring RIP Configuring OSPF Case Studies Lab: Dynamic Routing Chapter 6: Using Certificates Concepts and Terminology Configuring Certificates and Certificate Support Configuring VPNs with Certificates Lab: Using Certificates Chapter 7: Redundant VPN Gateways (Optional) Redundant VPN Gateways Other Options Demonstration: Redundant VPN Gateways Chapter 8: Generic Routing Encapsulation (Optional) Configuring GRE Chapter 9: Dial-Up IPsec VPNs (Optional) Basic Dial-Up Configuration Group IKE ID XAUTH and Shared IKE ID Additional course details: Nexus Humans Advanced Juniper Networks VPN Implementations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced Juniper Networks VPN Implementations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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