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2049 Courses delivered Online

Certificate in Fire Safety Training Course

By Compliance Central

Certificate in Fire Safety Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Fire Safety Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Fire Safety Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Fire Safety Training course are therefore clear and easy to understand. Courses you'll get: Course 01: Certificate in Fire Safety Training Course 02: Fire Extinguisher Technician Course 03: Basic Life Support (CSTF): Anaphylaxis Course 04: Oxygen First Aid Training Course 05: CPR (Cardiopulmonary Resuscitation) Training Course 06: Health & Safety: First Aid Certificate in Fire Safety Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Fire Safety Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Fire Safety Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Fire Safety Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning Key Highlights of Certificate in Fire Safety Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Certificate in Fire Safety Training Module 01: Introduction to Fire Safety Module 02: Fire Safety Legislation Module 03: Measures of Fire Safety Module 04: Fire Emergency Evacuation Procedures Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hard Copy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Fire Safety Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Fire Safety Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Fire Safety Training. Fire Surveyor Fire Alarm Engineer Firefighter Fire Risk Assessor Fire Safety Consultant Fire Advisor Fire Engineer Fire Marshal Fire Stopper Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in Fire Safety Training Course
Delivered Online On Demand8 days
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12

Effective Writing Skills Diploma

By Online Training Academy

Enrolling in the Effective Writing Skills Diploma Course equips individuals with the necessary tools to excel in modern communication. In today's world, where written communication is ubiquitous, mastering writing skills is imperative. This Writing course delves into the fundamentals of effective writing, covering various aspects such as the writing process, editing, and writing for diverse purposes. It not only enhances daily communication but also amplifies professional prospects. In the UK job market, employers value proficient writers who can articulate ideas clearly. With this diploma, job opportunities expand across sectors, from marketing to journalism, with salaries averaging at £30,000 annually. The demand for skilled writers is on the rise, with a notable increase of 15% in job postings requiring writing expertise. By honing these essential skills, individuals gain a competitive edge in the workforce, fostering success in both personal and professional endeavors. Key Features: CPD Certified Effective Writing Skills Course Free Certificate from Reed CIQ Approved Effective Writing Skills Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Effective Writing Module 02: Essentials of Effective Writing Module 03: Writing Process Module 04: Writing for Different Purposes Module 05: Editing and Proofreading Module 06: Advanced Writing Learning Outcomes: Craft compelling intros using effective writing techniques for diverse audiences. Apply essential elements in writing, showcasing clarity, conciseness, and coherence. Execute a structured writing process, from ideation to final polished drafts. Tailor writing styles adeptly for various purposes, from informative to persuasive. Hone editing and proofreading skills, ensuring polished and error-free written communication. Elevate writing to an advanced level, demonstrating nuanced language and sophisticated expression. CPD 10 CPD hours / points Accredited by CPD Quality Standards Effective Writing Skills Diploma 1:27:54 1: Module 01: Introduction to Effective Writing Preview 08:47 2: Module 02: Essentials of Effective Writing 18:09 3: Module 03: Writing Process 18:18 4: Module 04: Writing for Different Purposes 17:23 5: Module 05: Editing and Proofreading 11:09 6: Module 06: Advanced Writing 13:08 7: CPD Certificate - Free 01:00 Who is this course for? This Effective Writing Skills Diploma course is accessible to anyone eager to learn more about this topic. Through this Writing course, you'll gain a solid understanding of Effective Writing Skills Diploma. Moreover, this course is ideal for: Aspiring Writers seeking fundamental and advanced writing proficiency. Communication Enthusiasts aiming to enhance their written expression skills. Students and Graduates wanting to refine their writing abilities. Professionals across industries keen on improving their communication through writing. Anyone desiring a comprehensive understanding of effective written communication. Requirements There are no requirements needed to enrol into this Effective Writing Skills Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Effective Writing Skills Diploma course. Career path After finishing this Effective Writing Skills Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Effective Writing Skills Diploma are: Content Writer - £20K to 35K/year. Copywriter - £25K to 40K/year. Technical Writer - £30K to 45K/year. Editor - £25K to 40K/year. Communications Officer - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Effective Writing Skills Diploma
Delivered Online On Demand1 hour 30 minutes
£12

SEN Teaching Assistant

By Compliance Central

Discount Week Running, Enrol and Save! < 4 Exclusive CPD Accredited Courses > Courses You will get: Main Course: Advanced Diploma in SEN Teaching Assistant Additional Courses: Course 01: SENCO - Special Educational Needs Coordination Course 02: Understanding Autism Level 3 Course 03: Phonics Teaching Certificate Are you looking forward to SEN Teaching Assistant Training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! SEN Teaching Assistant Course is for those who want to advance in this platform. Throughout this course, you will learn the essential skills and gain the knowledge needed to become a well versed in Along with the SEN Teaching Assistant. Each lesson of this course is intuitive and easy to understand. Learning Outcome of SEN Teaching Assistant: Basic Meaning of Special Education Information About Special Child and their teaching methods Effects of Special Education Different Examples of Special Child's Disabilities Learning Disabilities Communication Disorder Emotional and Behavioral Disorder Key Highlights for Along with the SEN Teaching Assistant Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions The comprehensive learning resources for SEN Teaching Assistant course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the curricula into tiny, manageable units. And our professionals will respond to any of your questions. SEN Teaching AssistantCourse Curriculum: Module 01 : Special Education Needs (SEN) An Overview Module 02 : SEN Teaching Assistant Support Module 03 : High Quality Teaching for Pupils with SEN Module 04 : SEN Teaching Assistant Methodologies Module 05 : Communication and Interaction Module 06 : Cognition and Learning Module 07 : Social, Emotional and Mental Health Difficulties Module 08 : Sensory or Physical Needs Module 09 : Working in Partnership Assessment Method: MCQ Based Passing Marks 60% Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in SEN Teaching Assistant course. This course particularly recommended for- Education Staff Special Educators Psychologists Clinicians Preschool or School Teacher Child Developer Teacher Shadow Teacher Parents Caregiver Requirements Students seeking to enrol for Along with the SEN Teaching Assistantcourse should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to SEN Teaching Assistant, such as- SEN Teacher Nursery SEN Teacher SEN TA Learning Support Assistant Special Needs Teacher Explore each of the roles available and how you can start your career in SEN Teaching Assistant. Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

SEN Teaching Assistant
Delivered Online On Demand2 hours
£12

Certified Information Security Manager (CISM) - Complete Video Course

4.3(43)

By John Academy

Description: The CISM certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. CISM is globally recognized as the leading credential for information security managers. This Certified Information Security Manager (CISM) - Complete Video Course is designed to provide you with the knowledge and proficiency to prepare for the globally recognized CISM certification exam. The CISM certification combines the achievement of passing a comprehensive exam with recognition of work, management and educational experience, providing you with greater credibility in the marketplace. This course will immerse you into the subject, with in-depth coverage of the information covering the four domains that make up the 'Body of Knowledge' for the CISM exam and will provide you the tools to build your technical skills to manage, design, oversee and assess an enterprise's information security. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Security Manager (CISM) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Security Manager (CISM) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Mock Exam Mock Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified Information Security Manager (CISM) - Complete Video Course
Delivered Online On Demand15 hours 24 minutes
£24

Certificate in GDPR Training

By Compliance Central

Certificate in GDPR Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in GDPR Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in GDPR Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in GDPR Training course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in GDPR Training Course 02: Document Control Course 03: Information Management Course 04: AML Awareness Training Course 05: KYC Course 06: Security Management Certificate in GDPR Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in GDPR Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in GDPR Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in GDPR Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in GDPR Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Basics Of GDPR Principles of GDPR Legal Foundation for Processing Rights of Individuals Accountability and Governance Data Protection Officer Security Of Data Personal Data Breaches International Data Transfers After the Brexit Exemptions - Part One Exemptions - Part Two National Security and Defence Understanding Data Protection Act 2018 Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in GDPR Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in GDPR Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in GDPR Training, such as- Data Manager Data Protection Co-Ordinator Financial Planning Administrator Data Protection Advisor Data Protection Officer Data & GDPR Officer Office Administrator Data Governance Manager Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in GDPR Training
Delivered Online On Demand9 days
£12

Change Management Course

By Compliance Central

Are you looking forward to Change Management Training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! ***Get 2 FREE CPD accredited courses along with change management course*** Change management courses delve into the psychology and science of change and how we can deal with it. Change is everywhere, whether we like it or not, but change is hard to accept and accept easily. This is as true for leadership as it is for everyone else. That's where change management course's distinctive contributions are found. Courses you'll get- Course 01: Change Management Course 02: Time Management Skills Course 03: Office Skills Change Management course Basic Learning Outcomes: Recognise the necessity of Change Management and how people react to it Create a system that corresponds to it, so they can make educated judgments Develop your strategic thinking successfully put change into action by Change Management Recognise how we are affected by change and how we react to it Study the science and psychology of transformation Learn about an effective and sustainable transformation model and its many steps based on this information Discover some of the science that underlies our behavior and thought processes Reduce risk factors and learn stress management techniques Key Highlights for Change Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions You have the peace of mind that Change Management course provides the top of the range content in the market. So, stand out in the job market by completing Change Management course. Curriculum Breakdown: Curriculum of Change Management course: Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Along with 17 more Modules of gift courses. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Get CPD accredited certificate and add it to your resume to impress your employers. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Change Management course highly recommended for- Those in-charge of any organisation, institution, or establishment Students studying leadership and management Everyone else who is interested in learning more about the science of change Management. Requirements Students seeking to enrol for Along with the change Management course should meet the following requirements- Basic knowledge of English Language, which you have already. Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable internet/data connection for your devices. Career path After completing Change Management course, you can explore trendy and in-demand jobs, such as- Change Management Specialist Change Manager Management Consultant Human Resource Management Change Consultant Organisational Change Management Consultant Regulatory Change Project Manager Explore each of the roles available and how you can start your career in Along with Change Management course. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Change Management Course
Delivered Online On Demand10 hours
£12

Telemarketing & TeleSales Training

By Online Training Academy

Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Telemarketing & TeleSales Training 1:45:14 1: Module 01: Introduction to Tele Sales Executive Training 06:42 2: Module 02: All About Telemarketing 04:39 3: Module 03: Prospective Telephone-Sales Expert 06:20 4: Module 04: Preparing The Call 06:32 5: Module 05: Opening The Call 07:54 6: Module 06: Structuring The Call 06:19 7: Module 07: Verbal Communication Skills 12:11 8: Module 08: The Right Words and Phrases to Use on a Sales Call 05:36 9: Module 09: Elevate Sales on Telephone 06:46 10: Module 10: Increasing your Earnings by Expanding Sales 09:29 11: Module 11: Dealing with Rejection 06:58 12: Module 12: Dealing with Objections 08:51 13: Module 13: Closing the Sale Gaining Commitment 09:15 14: Module 14: Close a Sale Call 06:42 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Telemarketing & TeleSales Training
Delivered Online On Demand1 hour 48 minutes
£12

Business Management Online Training

By Training Tale

This Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Bundle Course** Course 01: Level 7 Business Management Course Course 02: Level 1 Business Management Course 03: Level 3 Business Administration ***Other Benefits of Business Management Bundle*** 3 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Business Management Course *** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Business Management Online Training
Delivered Online On Demand15 hours
£12

Microsoft Word, PowerPoint & Outlook Course

By Training Express

Microsoft Word, PowerPoint & Outlook course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Microsoft Word, PowerPoint & Outlook course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Microsoft Word, PowerPoint & Outlook course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Microsoft Word, PowerPoint & Outlook course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Microsoft Word, PowerPoint & Outlook course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Microsoft Word, PowerPoint & Outlook training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Microsoft Word, PowerPoint & Outlook course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Course Curriculum: Microsoft Word, PowerPoint & Outlook Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Master essential functions of Microsoft Word, PowerPoint, and Outlook. Create professional documents, presentations, and manage emails efficiently. Utilize keyboard shortcuts to enhance productivity in Microsoft Excel. Develop proficiency in navigating and customizing Office applications. Streamline workflow processes and increase productivity in professional settings. Demonstrate competency in fundamental Microsoft Office skills. Accreditation All of our courses are fully accredited, including this Microsoft Word, PowerPoint & Outlook course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft Word, PowerPoint & Outlook course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Microsoft Word, PowerPoint & Outlook basics. Office administrators seeking to enhance productivity skills. Students preparing for academic or professional presentations. Job seekers looking to boost employability in various sectors. Professionals aiming to streamline workflow processes. Individuals wanting to improve efficiency in personal tasks. Requirements No prior degree or experience is required to enrol in this course. Career path Office Administrator - £20K to 30K/year. Executive Assistant - £22K to 35K/year. Project Coordinator - £25K to 40K/year. Marketing Assistant - £21K to 32K/year. Sales Representative - £18K to 30K/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Microsoft Word, PowerPoint & Outlook Course
Delivered Online On Demand
£12