Discover the power of exceptional customer relationship management combined with a broad spectrum of essential business skills in the CRM - CPDQS Accredited Bundle Course. This carefully designed programme covers everything from mastering customer service techniques and public relations to understanding sales psychology and financial crime prevention. Whether you’re aiming to refine your communication skills or develop a strong grasp of digital product management and stakeholder relations, this course bundle offers a rich variety of subjects tailored to elevate your professional profile. With a focus on knowledge and strategy, this online course bundle supports those who wish to excel in today’s competitive business environment without the need for physical attendance. Covering critical areas such as cross-cultural awareness, anxiety management, and business intelligence, learners will gain valuable insights to help foster positive workplace dynamics, enhance team performance, and navigate corporate risk effectively. This course package is ideal for professionals seeking flexible learning options that balance depth and diversity in one accessible offering. Key Features of CRM Bundle CPD Accredited CRM Course Instant PDF certificate Fully online, interactive CRMcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this CRM Bundle course to excel! To become successful in your profession, you must have a specific set of CRM skills to succeed in today's competitive world. In this in-depth CRMtraining course, you will develop the most in-demand CRM skills to kickstart your career, as well as upgrade your existing knowledge & skills. CRM Curriculum Course 01: CRM - Customer Relationship Management Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: Level 2 Diploma in Customer Service Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This CRM bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your CRM course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about CRM basics. Requirements No prior degree or experience is required to enrol in this course. Career path This CRM Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Excel Macros Certificate Course Finding out about Excel macros is vital for any individual who uses Excel at home or work. Regardless of whether you're hoping to build your overall Excel information or improve your abilities in the work environment, this course covers all you require. This course gives a thorough manual for Excel macros, including the references to utilize, and how to record and save macros. From proficient tips and counsel to top to bottom full scale classes and genuine equations you can quickly apply, this course covers all you require to think about each component of Excel macros. You Will Learn: A comprehensive definition of Excel macros and how they work How to reference and record macros How to run, name and save macros Professional tips and expert advice Macro categories and practical coding Benefits of Taking This Course: You will save time and increase productivity You will be able to interpret data faster and more effectively You will learn basic VBA coding and how to make it work for you You will be able to automate and optimise essential data You will understand the security risks associated with macros
An affordable way to master the skills of technical writing, with assessments and a certificate. Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Now in 1080p HD resolution The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. Who is this course for? This course is ideal for you if you’re: Looking to start your career as a Technical Author, Technical Writer, or a similar role. Writing instructions, but you’ve never had any proper training in how to do this well. Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. What is a Technical Author or a Technical Writer? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. What the course does not cover We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format Learning Materials The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback You’ll also have option of getting feedback on your exercises from an instructor. Duration With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. You have access to the course for 13 months. If you need more time, contact us. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Reviewed assessments and certificate This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (8:53) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) The Information Design stage (9:57) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) Reviewing and editing video (duplicate) (9:42) End of course (7:21) Feedback form Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 13 months. If you need more time to complete the course, contact us.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.Is it possible to make one payment for multiple delegates?Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.
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Begin your journey to mastering the art of essay writing with Level 2 Award in Essay Writing in English. Throughout this course, you'll delve into the nuances of crafting compelling essays, honing your ability to structure arguments effectively and express ideas with clarity and precision. Dive deep into the artistry of Essay Writing in English, where every word becomes a brushstroke on the canvas of thought, weaving narratives that captivate and compel. Explore the intricacies of storytelling, dissecting timeless works like "Shooting an Elephant" and "Most Important Day" to uncover the nuances of narrative craft. Engage in lively discussions that sharpen your analytical edge and prompt introspection, culminating in the prompt for your very own narrative masterpiece. Elevate your writing prowess and unlock the door to boundless literary horizons with this transformative journey into Essay Writing in English. Unlock your literary potential today! Enrol now in the Level 2 Award in Essay Writing in English and begin your journey towards mastering the art of crafting compelling essays. Level 2 Award in Essay Writing in English Course Learning Outcomes: Master the fundamentals of essay structure and composition. Analyse and interpret narrative techniques employed in prominent essays. Develop critical thinking skills through engaging discussions and reflections. Hone your ability to craft compelling narratives that resonate with readers. Gain confidence in expressing ideas effectively through the written word. Create original narrative essays that showcase your newfound expertise in essay writing. Level 2 Award in Essay Writing in English Module 01: Introduction Module 02: The Narrative Essay Module 03: The Narrative Essay / part 2 Module 04: Introduction to the Essay 'Shooting an Elephant' Module 05: A reading of 'Shooting an Elephant' Module 06: Discussion on 'Shooting an Elephant' Module 07: Introduction to 2nd Essay - 'Most Important Day' Module 08: A reading - 'Most Important Day' Module 09: Discussion - 'Most Important Day' Module 10: Prompt for your own Narrative Essay Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Essay Writing in English course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Essay Writing in English course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Essay Writing in English course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 2 Award in Essay Writing in English The Level 2 Award in Essay Writing in English is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Essay Writing in English, like - Content Writer Copywriter Essayist Editorial Assistant Communications Specialist Marketing Coordinator Requirements Level 2 Award in Essay Writing in English To enrol in this Level 2 Award in Essay Writing in English course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 2 Award in Essay Writing in English Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 2 Award in Essay Writing in English course. Embrace the journey ahead in Essay Writing in English. Content Writer/Editor Copywriter Freelance Writer Communications Officer Curriculum Developer Editorial Assistant Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview The Care Certificate is a set of 15 standards that define the knowledge, skills and behaviours expected of all new care workers in the UK. This comprehensive course seeks to provide its learners with an in-depth understanding of the multifaceted dimensions of care. Integrating a rich tapestry of topics - from understanding one's role to mastering the essential skills of basic life support - the Care Certificate is designed to equip aspirants with the expertise and confidence they need to thrive in the real world. Split into fifteen distinctive modules, including 'Standard 03: Duty of Care' and 'Standard 09: Mental Health, Dementia and Learning Disabilities, this course promises a systematic exploration of core competencies and theoretical underpinnings. The Framework and Information Leaflet accompanying this curriculum ensures learners are privy to the latest developments and best practices in the care domain. Don't wait any longer. Enrol now and start your journey to quality care! Key Features of the Course 24/7 learning assistance, allowing you to access course materials and support at your convenience. Comprehensive curriculum covering all 15 standards of the Care Certificate, providing a holistic understanding of care practices. Engaging and interactive learning materials, including frameworks and information leaflets, to facilitate effective learning. Who is this Course For The Care Certificate Course is ideal for individuals interested in starting a career in the care industry. Whether you have prior experience in the sector or are entirely new to the field, this course will provide you with a strong foundation of knowledge and skills to thrive in roles such as healthcare assistants, support workers, care coordinators, and more. What You Will Learn The course covers 15 standards of the Care Certificate, including topics such as understanding your role, personal development, the duty of care, equality and diversity, working in a person-centred way, communication, privacy and dignity, fluids and nutrition, mental health, dementia, and learning disabilities, safeguarding adults and children, essential life support, health and safety, handling information, and infection control. This course will teach you the necessary skills to excel in various care professions and provide quality care to needy individuals. Why Enrol in This Course By enrolling in the Care Certificate Course, you will develop essential skills highly sought after in the care industry. This top-reviewed course has been recently updated to ensure its relevance to the current industry standards, making it an excellent choice for individuals seeking to enhance their employability and professional growth. Requirements There are no specific prerequisites for this course. It is open to anyone passionate about pursuing a career in the care industry who wishes to acquire the necessary knowledge and skills. Career Path Upon completing this Course, you'll get edges in various professions within the care sector. Some potential career paths include: Healthcare Assistant - £19,000 per year Support Worker -: £20,000 per year Care Coordinator - £22,000 per year Dementia Care Specialist - £25,000 per year Mental Health Support Worker - £21,000 per year Learning Disabilities Support Worker - £19,500 per year Safeguarding Officer - £27,000 per year Certification Upon completing the Care Certificate course, you will receive a CPD certificate, demonstrating your commitment to professional development and competence in the care industry. Enrol in this course today and embark on a fulfilling career dedicated to providing exceptional care to those in need. Course Curriculum 1 sections • 16 lectures • 06:39:00 total length •Framework and Information Leaflet: 00:00:00 •Standard 01: Understand Your Role: 00:32:00 •Standard 02: Your personal development: 00:13:00 •Standard 03: Duty of Care: 00:35:00 •Standard 04: Equality and Diversity: 00:27:00 •Standard 05: Work in a Person Centred Way: 00:36:00 •Standard 06: Communication: 00:36:00 •Standard 07: Privacy and dignity: 00:27:00 •Standard 08: Fluids and nutrition: 00:15:00 •Standard 09: Mental Health, Dementia and Learning Disabilities: 00:41:00 •Standard 10: Safeguarding Adults: 00:40:00 •Standard 11: Safeguarding Children: 00:07:00 •Standard 12: Basic life support: 00:08:00 •Standard 13: Health and Safety: 00:51:00 •Standard 14: Handling information: 00:18:00 •Standard 15: Infection control: 00:13:00
***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Project Management & Leadership Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Professionals across industries face the pressing challenge of standing out in teams for the lack of proper management skills. With the evolving dynamics of project management and leadership, the gap between standard qualifications and the advanced skills required by top employers is widening. According to a recent study by the UK government, 85% of employers believe that project management skills are essential for success in the workplace. The "Project Management & Leadership" bundle directly addresses this dilemma, offering a pathway to steady growth. This strategically curated course bundle covers essential aspects of project management, from foundational principles in Project Management and Leadership & Management methodologies to specialised skills in Microsoft Project Monitoring. It extends beyond traditional project management, offering deep lessons in Change Management Performance Management, Office Administration, Financial Management, and Data Analysis. Moreover, courses on Team Leadership, Decision-making Under Pressure, and Critical Thinking ensure a holistic skill set for modern professionals. We proudly offer 23 courses within the Level 7 Diploma in Project Management & Leadership bundle, providing you with industry-recognised qualifications. These courses are: Course 01: Project Management at QLS Level 7 Course 02: Level 4 Diploma in Leadership & Management Course 03: Agile Project Management Course 04: Microsoft Project Monitoring Course 05: Change Management Course 06: Diploma in Performance Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Seize this opportunity to become a multifaceted professional with expertise in project management, leadership, financial analysis, and more. This training not only prepares you for the challenges of today's dynamic work environments but also positions you for career advancement. Enrol now and proceed towards transforming your career! Learning Outcomes of this Project Management & Leadership bundle: Master project management and Agile methodologies for effective leadership. Navigate financial management and analysis for strategic decision-making. Enhance team leadership and performance management skills. Develop critical thinking and problem-solving abilities in the workplace. Implement change management strategies successfully. Improve workplace productivity and cross-cultural communication. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Project Management at QLS Level 7 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 02: Microsoft Project - Monitoring Module 01: Getting Started With Microsoft Project Module 02: Working With Tasks Module 03: Working With Project Resources Module 04: Preparing A Project Plan For Finalisation Module 05: Microsoft Project 2016 Advanced Module 06: Updating Task Information Module 07: Monitoring A Project Module 08: Working With Project Reports Module 09: Working With Other Projects Course 03: Agile Project Management Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out =========>>>>> And 20 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*23 = £299) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Project managers Team leaders Business analysts Financial managers HR professionals Aspiring executives Requirements You will not need any prior background or expertise to enrol in this Project Management & Leadership bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Project Manager - £40,000 to £70,000 Business Analyst - £35,000 to £60,000 Financial Analyst - £30,000 to £50,000 HR Manager - £35,000 to £60,000 Team Leader - £25,000 to £45,000 Compliance Officer - £28,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.