Diabetes: Level 2 Certificate in Understanding the Care and Management of Diabetes Are you willing to provide support others in time of difficulties in diabetes? Those looking to boost their knowledge and have a better understanding of diabetes can enrol in this Level 2 Certificate in Understanding the Care and Management of Diabetes course. An awareness of diabetes, as well as its treatment and management, is provided by this Level 2 Certificate in Understanding the Care and Management of Diabetes course. Level 2 Certificate in Understanding the Care and Management of Diabetes course will teach you many forms of diabetes and how they might occur. With the help of Level 2 Certificate in Understanding the Care and Management of Diabetes course You should also be familiar with how diabetes is diagnosed and the initial care that is given. Level 2 Certificate in Understanding the Care and Management of Diabetes Learners who complete this course will also learn about continuous care and medication to maintain blood sugar levels. Through this Level 2 Certificate in Understanding the Care and Management of Diabetes course you will know how lifestyle modifications might delay the onset of type 2 diabetes. Enrol this Level 2 Certificate in Understanding the Care and Management of Diabetes course to acquire more knowledge about treatment and disease control. Learning Outcomes After completing this Level 2 Certificate in Understanding the Care and Management of Diabetes course, the learner will be able to: Gain a basic understanding of diabetes. Understand different types of diabetes and how they can occur. Develop awareness of how the onset of Type 2 diabetes can be delayed with lifestyle changes. Develop an understanding of diabetes diagnosis and initial care. Gain a solid understanding of ongoing care and treatment of diabetes to control blood sugar levels. Main Course: Level 2 Certificate in Understanding the Care and Management of Diabetes Free Courses are including with this Level 2 Certificate in Understanding the Care and Management of Diabetes Course Along with The Level 2 Certificate in Understanding the Care and Management of Diabetes Course, We Offer a free Level 2 Certificate in Preparing to Work in Adult Social Care Course Along with The Level 2 Certificate in Understanding the Care and Management of Diabetes Course, We Offer a free Palliative Care Course Special Offers of this Level 2 Certificate in Understanding the Care and Management of Diabetes Course This Level 2 Certificate in Understanding the Care and Management of Diabetes Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding the Care and Management of Diabetes Course Instant access to this Level 2 Certificate in Understanding the Care and Management of Diabetes Course Get FREE Tutor Support to this Level 2 Certificate in Understanding the Care and Management of Diabetes Course Diabetes: Level 2 Certificate in Understanding the Care and Management of Diabetes An understanding of diabetes, along with its management and treatment, is provided by this Understanding the Care and Management of Diabetes: Diabetes Course. Gain knowledge about the different types of diabetes and how they can arise. You should also learn about the diagnosis process and the initial care that is given for diabetes. In addition to teaching candidates about ongoing care and treatment to control blood sugar levels, this Understanding the Care and Management of Diabetes: Diabetes Course increases awareness of how lifestyle modifications can postpone the onset of type 2 diabetes. Who is this course for? Level 2 Certificate in Understanding the Care and Management of Diabetes Everyone who wishes to improve their awareness and those who work in nursing or the healthcare sector should take this Level 2 Certificate in Understanding the Care and Management of Diabetes course. Requirements Diabetes: Level 2 Certificate in Understanding the Care and Management of Diabetes To enrol in this Level 2 Certificate in Understanding the Care and Management of Diabetes Course, students must fulfil the following requirements. To join in our Diabetes Course, you must have a strong command of the English language. To successfully complete our Diabetes Course, you must be vivacious and self driven. To complete our Diabetes Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Diabetes Course. Career path Diabetes: Level 2 Certificate in Understanding the Care and Management of Diabetes This Level 2 Certificate in Understanding the Care and Management of Diabetes will open up various paths like: Diabetes Specialist Nurse Diabetes Program Coordinator Diabetes Clinic Administrator
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Keeping your skin healthy isn’t just about moisturisers and SPF—it’s about understanding the science behind it. This course offers a clear and focused look into the causes, symptoms and types of common skin conditions, from acne and eczema to infections and inflammatory disorders. With accurate, up-to-date information, learners will gain a solid foundation in skin structure, function and the ways our largest organ responds to both internal and external factors. Designed for individuals with an interest in dermatological wellbeing, beauty, or health care, the content is delivered entirely online and suitable for learners at any stage. Whether you're exploring a personal interest or aiming to build broader knowledge, this course is structured to be informative without drowning you in jargon. It’s all about clarity, relevance, and giving you the confidence to understand skin health with the seriousness it deserves—and just enough wit to keep things human. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Skincare and Skin Structure Module 02: Skin Nutrients Module 03: Skincare Routine and Hygiene Practices Module 04: Lifestyle Factors and Skincare Module 05: Skincare Products and Ingredients Module 06: Reducing Ageing Effects Module 07: Eczema Module 08: Keratinising and Papulosquamous Disorders Module 09: Skin Infections Module 10: Remedies for Acne Prone Skin Module 11: Seasonal Skin Care Learning Outcomes Analyse skin structures for targeted skincare. Formulate personalised skincare routines based on individual needs. Evaluate the impact of lifestyle choices on skin health. Identify and assess skincare products and ingredients effectively. Implement strategies to reduce the effects of ageing on the skin. Apply knowledge to address common skin conditions like eczema and acne. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enhance personal skincare knowledge. Beauty enthusiasts seeking in-depth understanding. Healthcare professionals expanding their expertise. Dermatology assistants looking to deepen their skills. Spa and wellness practitioners aiming for specialised knowledge. Fitness and wellness consultants desiring skin health insights. Cosmetics retail staff enhancing product knowledge. Health-conscious individuals keen on effective skincare practices. Career path Dermatology Assistant Skincare Consultant Wellness Spa Specialist Beauty and Cosmetics Advisor Fitness and Wellness Consultant Cosmetics Retail Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Deal Price is Active! Offer Ends Soon; Hurry Up!! Did you know? There were around 700,000 deaths from antibiotic-resistant infections in 2019, and another 200,000 people died in the UK in 2019 from the Norovirus. The primary problem is that people are overprescribing antibiotics and not following proper hygiene practices. Prevention and control of infection is a key part of healthcare in the UK. Reducing the risk of infections in healthcare settings and in the community is important. This can be done through various measures, such as good hand hygiene, appropriate use of personal protective equipment, effective cleaning and decent contamination of equipment, and effective waste management. The role of infection within a health or social care setting poses a significant risk to service users, patients, carers, and staff. Without effective infection prevention and control approaches, the infection can cause disease and harm and impair the quality of life and healthcare experiences. In addition, it is important to ensure that healthcare workers know the risks associated with infections and how to reduce them. Finally, it is essential to have effective systems in place to monitor and manage infection control and to ensure that any outbreaks are identified and addressed quickly. If you are interested in learning more about infection prevention and control training but need help figuring out where to start. In that case, this course will give you a solid foundation to help you advance your career and get more useful abilities. So, enrol now! Learning Outcomes Learn to define infection prevention and control Become familiar with the principles of infection prevention and control Become familiar with the infection control legislation Discover the most common and less common infections found in the UK caused by animals and insects Learn how blood and body fluids spread infections Learn how food and water spread infections Why Prefer this Prevention and Control of Infection in Health Care Settings Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. For the convenience of the students, this course on infection prevention and control is divided into several different modules and sub-modules. You will learn about the fundamentals of infection, infection control, infectious agents, the mode of transmission of infection, a susceptible host, different types of infections, healthcare-associated infections, policy and legislation on infection control, and much more. *** Course Curriculum *** Prevention and Control of Infection in Health Care Settings Course Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Prevention and Control of Infection in Health Care Settings course. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learners in the healthcare industry and those seeking employment in the healthcare industry will all benefit from this Prevention and Control of Infection in Health Care Settings course. Also, learners of the following professions can enrol on this Prevention and Control of Infection in Health Care Settings course: Quality and patient safety professionals Hair care and beauty professionals Traditional beauty industry employees Individuals working in a caring environment Individuals preparing to work in the care sector Caretakers at home Requirements This Prevention and Control of Infection in Health Care Settings course have no set prerequisites for enrollment. Anybody with a laptop, tablet, or smartphone can access this course. You only need to be older than 16 and have a love and a passion for learning. Career path The Prevention and Control of Infection in Health Care Settings course will improve your candidature for numerous jobs in the healthcare sector. Given below are the job titles you can land: Hospital Manager Public Health Nurse Infection Preventionist Registered Nurse Epidemiologist Infectious Disease Physician Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
This Risk Assessment and Management in Care Diploma is the only guide you need for learning the essential topics thoroughly and acquire the necessary skills for a special discounted price. With only 2 hours of training towards your course materials designed by industry experts, any of your dreams in professional life can be turned into a reality. Our exclusive Risk Assessment and Management in Care Diploma follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Risk Assessment and Management in Care Diploma. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. Key Topics to Be Covered Understanding risks and hazards. Problems associated with the business. Responsibilities of employees. Control measures of risks. Impact analysis and recovery planning. Learning Outcomes Understand the difference between risks and hazards. Develop the ability to identify possible problems before they take place. Learn about tracking and updating the control measures of risks. Different risk management techniques, such as reducing, transferring, avoiding, and accepting the risk. How to ensure office safety and report the risks. Develop the ability to analyse the business impact of risks and prepare a recovery plan. Every business possesses some potential risks and threats. Risk assessment and management are essential for the success of any business. Successfully managing risks will prevent mistakes, which leads to a safer work environment, happier employees, and increased productivity. As a manager, you need to understand the risk factors well and put the necessary precautions in place to ensure effective risk management. This Risk Assessment and Management in Care Diploma is designed to teach you the basics and advanced strategies of risk management. In this course, you'll gain a comprehensive understanding of the risks and hazards associated with the care business. You'll learn how to identify a problem before it happens. Besides, you'll learn the different techniques of risk management and the responsibilities of everyone. Also, this training teaches you the control measures of risks and general office safety. Moreover, you'll learn about the business impact analysis of risks and how to prepare a disaster recovery plan. Skills You Will Gain Risk identification Risk assessment Risk management Impact analysis Organising employees Preparing and monitoring safety plan. Why should you choose the Risk Assessment and Management in Care Diploma course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Risk Assessment and Management in Care Diplom Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum: *** Here is the curriculum breakdown of the Risk Assessment and Management in Care Diploma: Introduction to the Course This module covers the following topics Course Objectives Module 1: Identifying Hazards and Risks This module covers the following topics What Is a Hazard? What Is a Risk? Consult with Employees Likelihood Scale Module 2: Seeking Out Problems Before They Happen (I) This module covers the following topics Unique to Your Business Walk Around Long Term and Short Term Common Issues Module 3: Seeking Out Problems Before They Happen (II) This module covers the following topics Ask 'What would happen if ?' External Events Worst-Case Scenarios Consequence Scale Module 4: Everyone's Responsibility This module covers the following topics See It, Report It! If It's Not Safe, Don't Do It Take Appropriate Precautions Communicating to the Organization Module 5: Tracking and Updating Control Measures This module covers the following topics What Is a Control Measure? Your Business Procedures Are They Adequate? Updating and Maintaining Module 6: Risk Management Techniques This module covers the following topics Reduce the Risk Transfer the Risk Avoid the Risk Accept the Risk Module 7: General Office Safety and Reporting This module covers the following topics Accident Reports Accident Response Plans Emergency Action Plan Training and Education Module 8: Business Impact Analysis This module covers the following topics Gather Information Identify Vulnerabilities Analyze Information Implement Recommendations Module 9: Disaster Recovery Plan This module covers the following topics Make It Before You Need It Test, Update and Repeat Hot, Warm, and Cold Sites Keep Documentation Simple and Clear Module 10: Summary of Risk Assessment This module covers the following topics What are the Hazards? Who Might Be Harmed? Are Current Control Measures Sufficient? If Not, Change Control Measures Assessment Process Once you have finished the learning stages in the Risk Assessment and Management in Care Diploma, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this Risk Assessment and Management in Care Diploma course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Risk Assessment and Management in Care Diploma is a perfect fit for anyone interested in making a career in this field or starting their own business. This course allows you to learn at your own pace without juggling your daily schedule. You can access the course anytime from any device and become accredited in just 20/30 hours. Career path Take steps towards a successful career in this sector, either by seeking a job in this field or starting your own business.
Health & Care: Health Care Online Training Is your workplace free of hazards? Do you understand the risks that exist in the workplace? The Health Care course will focus on workplace risks and hazards, as well as why it is essential to implement health and safety measures to keep employees safe. Learners who have completed the Level 1 course can advance to Health Care. It is the employer's responsibility to keep their work environment safe so that their employees' health and safety are not compromised or risked. Individuals will gain a thorough understanding of the health and safety rules and regulations applied in workplaces in the UK. The Health Care qualification will cover the basic concepts of health and safety, as well as how to protect the workplace with proper health and safety policies. The Health Care course will cover topics such as the importance of health and safety policies, how to create a safe workplace, how to avoid compromising on health and safety etc. Special Offers of this Health & Care Course This Health & Care Course includes a FREE PDF Certificate. Lifetime access to this Health & Care Course Instant access to this Health & Care: Health & Care Course Get FREE Tutor Support from Monday to Friday in this Health & Care: Health & Care Course Course Included Health Care Course 01: Level 2 Health & Care Course 02: Nursing Assistant Diploma Course 03: Ambulance Care Assistant [ Note: Free PDF certificate as soon as completing the Health Care course] Health Care: Health & Care Course Curriculum of Level 2 Health & Care Industry Experts Designed this Level 2 Health & Care course into 5 detailed modules. Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan Certification of Health Care After completing the MCQ/Assignment assessment for this Health Care course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Health Care: Health & Care This Health Care course is suitable for anyone who has health and safety responsibilities at his or her workplace. Anyone with an interest in Health Care will also find this course helpful. Requirements Health Care: Health & Care Students who intend to enrol in this Health & Care course must meet the following requirements: Health & Care: Good command of the English language Health & Care: Must be vivacious and self-driven Health & Care: Basic computer knowledge Health & Care: A minimum of 16 years of age is required Career path Health Care: Health & Care Certificates Certificate of completion Digital certificate - Included
Level 2 Health & Care: Level 2 Health & Care Course Online Is your workplace free of hazards? Do you understand the risks that exist in the workplace? The Level 2 Health & Care: Level 2 Health & Care Course will focus on workplace risks and hazards, as well as why it is essential to implement health and safety measures to keep employees safe. The qualification will cover the basic concepts of health and safety, as well as how to protect the workplace with proper health and safety policies. The Level 2 Health & Care: Level 2 Health & Care Course will cover topics such as the importance of health and safety policies, how to create a safe workplace, how to avoid compromising on health and safety, conducting risk assessments, avoiding accidents, manual handling of operations regulations, learning first aid, and understanding fire safety in the event of accidents and emergencies. Learners who have completed the Level 1 course can advance to Level 2 Health & Care: Level 2 Health & Care Course. It is the employer's responsibility to keep their work environment safe so that their employees' health and safety are not compromised or risked. Individuals will gain a thorough understanding of the health and safety rules and regulations applied in workplaces in the UK. Special Offers of this Level 2 Health & Care: Level 2 Health & Care Course This Level 2 Health & Care: Level 2 Health & Care Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Health & Care: Level 2 Health & Care Course Instant access to this Level 2 Health & Care: Level 2 Health & Care Course Get FREE Tutor Support from Monday to Friday in this Level 2 Health & Care: Level 2 Health & Care Course Main Course: Level 2 Health & Care Course Courses are included in this Level 2 Health & Care: Level 2 Health & Care Course: Course 01: Nursing Assistant Diploma Course 02: Control and Administration of Medicine [ Note: Free PDF certificate will provide as soon as completing the Level 2 Health & Care: Level 2 Health & Care Course] Level 2 Health & Care: Level 2 Health & Care Course Online Industry Experts Designed this Level 2 Health & Care: Level 2 Health & Care Course into 05 detailed modules. Course Curriculum of Level 2 Health & Care Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan Assessment Method of Level 2 Health & Care Course After completing each module of the Level 2 Health & Care: Level 2 Health & Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Health & Care Course After completing the MCQ/Assignment assessment for this Level 2 Health & Care: Level 2 Health & Care Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Health & Care: Level 2 Health & Care Course Online Level 2 Health & Care: Level 2 Health & Care Course is suitable for anyone who has health and safety responsibilities at his or her workplace. Anyone with an interest in Health & Care will also find this Level 2 Health & Care: Level 2 Health & Care Course helpful. Requirements Level 2 Health & Care: Level 2 Health & Care Course Online Students who intend to enrol in this Level 2 Health & Care: Level 2 Health & Care Course must meet the following requirements: Level 2 Health & Care: Good command of the English language Level 2 Health & Care: Must be vivacious and self-driven. Level 2 Health & Care: Basic computer knowledge Level 2 Health & Care: A minimum of 16 years of age is required. Career path Level 2 Health & Care: Level 2 Health & Care Course Online After completing our Level 2 Health & Care: Level 2 Health & Care Course, candidates will have the opportunity to put their new knowledge and skills to practical use in the professional setting of their choosing. Safety Engineer Safety Consultant Coordinator of Loss Control Safety Manager Risk Manager Safety Director Certificates Certificate of completion Digital certificate - Included
Explore the complexities of Child and Adolescent Mental Health with our comprehensive course. Gain valuable insights into identifying, understanding, and supporting young individuals facing mental health challenges. Enroll now to deepen your understanding and make a positive impact on the well-being of children and adolescents.
Join our Mental Health course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Mental Health course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Mental Health course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Mental Health. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Mental Health course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Mental Health is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Mental Health Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Mental Health Module 1: Introduction to Mental Health 00:17:00 Module 2: Childhood and Adolescent Psychiatric and Genetic Disorders Module 2: Childhood and Adolescent Psychiatric and Genetic Disorders 00:24:00 Module 3: Stress and Anxiety Disorders Module 3: Stress and Anxiety Disorders 00:32:00 Module 4: Schizophrenia Module 4: Schizophrenia 00:25:00 Module 5: Personality Disorders Module 5: Personality Disorders 00:40:00 Module 6: Mood Disorders Module 6: Mood Disorders 00:18:00 Module 7: Eating and Sleeping Disorders Module 7: Eating and Sleeping Disorders 00:43:00 Module 8: Self-Harm and Suicide Module 8: Self-Harm and Suicide 00:17:00 Module 9: Medication and Therapy in the Treatment of Mental Illness Module 9: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 10: Social Attitudes To Mental Illness Module 10: Social Attitudes To Mental Illness 00:11:00 Module 11: Mental Health Legislation and Services Module 11: Mental Health Legislation and Services 00:26:00 Module 12: Mental Health In The Workplace Module 12: Mental Health In The Workplace 00:20:00