2345 Courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for PRINCE2 Agile Practitioner is designed for those who are already certified in either PRINCE2 or PRINCE2 Agile Foundation levels. Candidates can sit PRINCE2 Agile Practitioner if they hold any of the following project management certifications: PRINCE2 Foundation, PRINCE2 Agile Foundation, Project Management Professional (PMP), Certified Associate in Project Management (CAPM) or IMPA Levels A,B, C and D (Certified Project Director). Overview The PRINCE2 Agile Practitioner course explores practical application of the PRINCE2 Agile method with real-world scenarios. Developed in response to demand from user communities, PRINCE2 Agile provides structure, governance and controls when working with agile concepts, methods and techniques. As a PRINCE2© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. IntroductionAn Overview of AgileIntroduction to PRINCE2 AgileThe 5 TargetsStarting-Up a Project, Initiating a ProjectAgile and the PRINCE2 ThemesChangeOrganizationPrinciples and BehaviorsPlansQualityControlling a Stage and Managing a StageDirecting a ProjectClosing a ProjectRich Communication Kanban and The Kanban MethodLean Start-UpFurther Guidance IPRINCE2© is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 and PRINCE2 Nexus Humans PRINCE2 Agile Practitioner with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PRINCE2 Agile Practitioner with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is people who are moving into a database role, or whose role has expanded to include database technologies. Developers that deliver content from SQL Server databases will also benefit from this material. Overview Describe key database concepts in the context of SQL Server Describe database languages used in SQL Server Describe data modeling techniques Describe normalization and denormalization techniques Describe relationship types and effects in database design Describe the effects of database design on performance Describe commonly used database objects This three-day instructor-led course is aimed at people looking to move into a database professional role or whose job role is expanding to encompass database elements. The course describes fundamental database concepts including database types, database languages, and database designs. This course updates and replaces course 10985C previously published under the same title. 1 - Introduction to databases Introduction to Relational Databases Other Databases and Storage Data Analysis SQL Server Database Languages 2 - Data Modeling Data Modelling Designing a Database Relationship Modeling 3 - Normalization Fundamentals of Normalization Normal Form Denormalization 4 - Relationships Introduction to Relationships Planning Referential Integrity 5 - Performance Indexing Query Performance Concurrency 6 - Database Objects Tables Views Stored Procedures, Triggers and Functions Additional course details: Nexus Humans 55313 Administering Configuration Manager, Part 1: Fundamentals and Asset Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55313 Administering Configuration Manager, Part 1: Fundamentals and Asset Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours Participants in this course will learn how to update, upgrade, and reinstall the macOS then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes Installation and Configuration Update, Upgrade, or Reinstall macOS Set Up and Configure macOS Use the Command-Line Interface Use macOS Recovery Update macOS User Accounts Manage User Accounts Manage User Home Folders Manage Security and Privacy Manage Password Changes File Systems Manage File Systems and Storage Manage FileVault Manage Permissions and Sharing Use Hidden Items, Shortcuts, and File Archives Data Management Manage System Resources Use Metadata, Spotlight, and Siri Manage Time Machine Apps and Processes Install Apps Manage Files Manage and Troubleshoot Apps Network Configuration Manage Basic Network Settings Manage Advanced Network Settings Troubleshoot Network Issues Network Services Manage Network Services Manage Host Sharing and Personal Firewall System Management Troubleshoot Peripherals Manage Printers and Scanners Troubleshoot Startup and System Issues Additional course details: Nexus Humans macOS Support Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the macOS Support Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview During this course, students learn best practices in Software Asset Management Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification. Course Outline The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Additional course details: Nexus Humans Certified Software Asset Manager (CSAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Software Asset Manager (CSAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for IS Security Officers IS Managers Virtualization Engineers and Managers Cloud Security Managers Overview Upon completion, the Certified Digital Forensics Examiner candidate will be able to competently take the CDFE exam. The Certified Digital Forensics Examiner, C)DFE certification is designed to train Cyber Crime and Fraud Investigators. Students are taught electronic discovery and advanced investigation techniques.ÿ This course is essential to anyone encountering digital evidence while conducting an investigation. Mile2?s Certified Digital Forensics Examiner training teaches the methodology for conducting a computer forensic examination. Students will learn to use forensically sound investigative techniques in order to evaluate the scene, collect and document all relevant information, interview appropriate personnel, maintain chain-of-ðcustody, and write a findings report. Through the use of a risk-based approach, the C)DFE is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline Computer Forensic Incidents Investigative Theory Investigative Process Digital Acquisition and Analysis Disks and Storages Live Acquisitions Windows Forensics Linux Forensics Mac Forensics Examination Protocols Digital Evidence Protocols Digital Evidence Presentation Laboratory Protocols Specialized Artifact Recovery eDiscovery and ESI Mobile Forensics Incident Handling Reporting Additional course details: Nexus Humans C)DFE - Certified Digital Forensics Examiner Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)DFE - Certified Digital Forensics Examiner Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC, with little or no previous ADC experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC traffic management. Overview Optimize the Citrix ADC system for traffic handling and management Customize the ADC system for traffic flow and content-specific requirements Employ recommended tools and techniques to troubleshoot common Citrix ADC network and connectivity issues Configure advanced load balancing and GSLB on the Citrix ADC system Learn the skills required to configure and manage Citrix ADC Traffic Management features, including Content Switching, Traffic Optimization, and Global Server Load Balancing. At the end of the course, students will be able to configure their ADC environments to address efficient traffic switching and resilience requirements including Content Switching, Traffic Optimization, and Disaster Recovery. Advanced Policies Default Policy Overview Default Expression Syntax Policy Bindings App Expert Additional Features Rewrite Responder URL Transformation Rewrite Policies Responder Policies DNS Rewrite and Responder URL Transformation Content Switching Content Switching Overview Content Switching Configuration Optimization Citrix ADC Optimization Overview HTTP Compression Integrated Caching Front-End Optimization Global Server Load Balancing GSLB Overview GSLB Architecture Content-Switching GSLB GSLB MEP and Monitoring Customizing GSLB Additional course details: Nexus Humans CNS-224: Implement Citrix ADC 13.x with Traffic Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-224: Implement Citrix ADC 13.x with Traffic Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough! Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition. In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period. This programme will help participants to: Understand the key questions that a strategic marketing plan should answer Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan Conduct a market analysis and identify the barriers and drivers to success Learn how to build a customer buying journey and how to identify the most valuable customers Develop a customer-focused strategy and customer engagement plans Develop core messages and winning tactics to engage with your key customers Identify the key metrics to review and measure to keep your plans on track 1 Situational analysis Introduction to marketing strategy Market and competitor analysis and insight generation Understanding the customer buying journey How to segment customers to identify your most valuable customer opportunities Identifying the barriers and drivers to your success 2 Strategy Introduction to strategy How to build strategic imperatives and SMART objectives How brand vision and positioning drive customer focus A guide to building key message themes 3 Tactics, messaging and measurement Introduction to building customer-focused tactics How to build a customer-engagement plan How to build key messages and a customer-focused tactical plan A practical guide to developing key metrics to review success and keep your plans on track Actionable outcomes Throughout the programme we will use your own product examples to build your plan, participants will: Learn best practice examples of strategic planning Discover market and customer opportunities to strengthen your competitive edge Create a strategic plan that can be implemented immediately within your business Start planning compelling marketing messages to reach the right customer at the right time Receive immediate feedback on your strategic marketing plan Have the opportunity to share common issues and solutions with colleagues in the group

CAVA is a combined of assessment of occupational competence in the work environment, and the assessment of vocational skills, knowledge and understanding. Level 3: Certificate in Assessing Vocational Achievement (RQF) course is suitable for people who assess vocational skills, knowledge and understanding other than in the work environment (e.g. a workshop, classroom or other training environment).

Discover the secrets of crafting a fantastic YouTube channel from scratch. Level up your uploads, increase your visibility, and get noticed on the YouTube stage. This course covers everything: setting up your channel, optimising uploads, and mastering video SEO. Ready to be seen on YouTube? #YouTubeSuccess #VideoSEO

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations