This comprehensive Health and Social Care Level 5 Course gives you an insight into the UK healthcare system, including the code of conduct and regulations that must be followed. You will also learn about the fundamental principles regarding social work, the theories, and practice models. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Define health and social care and understand its significance Identify the main difference between healthcare and social care Understand the needs and services of health and social care Understand how the UK's healthcare systems work Recognise the key challenges faces by the health and social care in the UK Demonstrate the various regulations relating to health and social care Become familiar with the seven health and social care principles Understand the role of personal hygiene and safety procedures in healthcare Demonstrate the key legislation governing health and social care in the UK Recognise the significance of diversity and equality in health and social care Identify and eliminate the potential barriers to equality and diversity Learn how to run an effective care home management system Understand the major social work theories and practice models Recognise the value of collaborative social work and the advantages it provides Understand how to create and maintain relationships in this field Recognise the aims and roles of the Safeguarding Adults Board Determine the most essential criteria for achieving high-quality health and social care work in the United Kingdom Demonstrate the good practices for an adult social care worker Explore the career prospects and benefits of working as a social and healthcare worker Know how to kickstart your career as a social and healthcare worker Health and Social Care Level 5 Course Overview This Health and Social Care Level 5 Course offers learners a career path in the health and social care sector by developing their management and care skills. This course is crafted for people already employed in the health and social care sector, as assistant or deputy managers, or as managers looking to refresh their credentials or meet the regulatory requirements that satisfy their job role. This course focuses on how to maintain equality and diversity in health and social care, as well as the important factors of attaining quality health and social care work in the UK. You'll also learn how to operate a successful care home management system and how to create community care in social services. Finally, you will acquire knowledge about the career prospects that will guide you to kickstart your career in the field of health and social care. In today's ever-changing world, health and social care is a rapidly expanding field with numerous demands and prospects for advancement and job stability. Moreover, the healthcare sector is now the largest employer in the United Kingdom with a steady and growing demand for employees. This Health and Social Care level 5 course is for you if you want to make a difference by aiding and assisting society's most vulnerable people. Upon successful completion of this course, you will have the necessary knowledge and skills that will help you stand out from other job candidates and become confident enough to work as a social or healthcare worker. Who should take this course? This Health and Social Care Level 5 course is primarily aimed at: Care Managers Supervisors Owners of care home Assistant/Deputy Managers Social Worker Nursing Staff This course will provide you with a solid foundation to become confident and fill in the gaps for better efficiency and productivity, whether you are a care manager, supervisor or simply aspiring to become one. However, this training is not limited to a specific profession or area of practice. It may also be useful to a larger audience of persons interested in learning more about the advanced fundamentals of social and health care. Entry Requirements There are no academic entry requirements for this Health and Social Care Level 5 Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Health and Social Care Level 5 Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About Health and Social Care About Health and Social Care Module 2: Overview of the UK HealthCare System Overview of the UK HealthCare System Module 3: Principles of Health and Social Care Principles of Health and Social Care Module 4: Codes of Conduct & Legislations in Health & Social Care in the UK Codes of Conduct & Legislations in Health & Social Care in the UK Module 5: Equality and Diversity in Health and Social Care Equality and Diversity in Health and Social Care Module 6: What is Social Work and Community Care What is Social Work and Community Care Module 7: Principles Of Social Work Principles of Social Work Module 8: Theories and Practice Models of Social Work Theories And Practice Models of Social Work Module 9: Collaboration in Social Work Collaboration in Social Work Module 10: Relationship-Based Practice Relationship-Based Practice Module 11: Safeguarding Adults Safeguarding Adults Module 12: Management in Care Homes Management in Care Homes Module 13: Key Aspects Underpinning Quality Health & Social Care Work in the UK Key Aspects Underpinning Quality Health & Social Care Work in the UK Module 14: Career Prospects in Health and Social Care Career Prospects in Health and Social Care Conclusion: Health and Social Care Conclusion: Health and Social Care Assessment Assessment - Health and Social Care Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 Designing Your Coaching Offer & Finding Your Niche The Secret: You Are The Product 00:02:00 Creating Your Ideal Coaching Persona 00:04:00 How To Understand Your Client's Pain Points 00:03:00 How To Find Your Coaching Niche 00:03:00 Defining your coaching offer 00:01:00 Describing your coaching offer 00:04:00 Structuring & differentiating your coaching offer 00:03:00 Your Marketing Game Plan How To Set Smart Marketing Goals 00:06:00 How To Craft A Strong Marketing Message 00:06:00 How To Choose The Right Marketing Channel 00:08:00 Email Marketing For Coaches Email Marketing Introduction 00:02:00 How To Build An Email List As A Coach 00:03:00 Automated vs Manual Email Campaigns 00:03:00 Your First Autoresponder Series 00:10:00 The Best Subject Lines For Higher Open Rates 00:04:00 How To Create An Effective Lead Magnet 00:04:00 Wordpress for Coaches WordPress Introduction 00:01:00 How To Use WordPress As A Coach 00:07:00 How To Install WordPress 00:05:00 How To Create Your First Landing Page 00:06:00 How To Create A Thank You Page 00:03:00 General Social Media Strategies Your Social Media Plan 00:08:00 Create Content Your Audience Will Thank You For 00:06:00 How To Create Content That Gets Shares 00:05:00 10 Tactics To Get More Followers 00:05:00 More Ways To Get Shares & Likes 00:01:00 Youtube Marketing As A Coach Starting A Youtube Channel As A Coach 00:04:00 My Youtube Content Strategy 00:04:00 More Youtube Marketing Tips 00:03:00 Facebook The Pros And Cons Of Facebook Ads 00:04:00 How To Set Up Your Lead Ads In Facebook 00:06:00 Setting Up Your Facebook Pixel 00:04:00 Using Pixel Conversions For Cheaper Lead Ads 00:03:00 Bonus: Personal Branding Personal Branding Intro 00:02:00 Building A Personal Brand 00:07:00 Why Authenticity Is Key 00:04:00 Coming Up With A Website Name 00:06:00 Your Value Proposition 00:05:00 Designing A Logo 00:08:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
ð Elevate Your Sales Game with 'Prospect Engagement Pro' Course! ð Ready to transform your sales approach and skyrocket your success? Introducing 'Prospect Engagement Pro' - the ultimate online course designed to revolutionize your prospecting skills and amplify your sales conversions! Unlock the Secrets to Unbeatable Prospect Engagement: ð Craft compelling outreach strategies that captivate and convert. ð¥ Master the art of building genuine connections with your prospects. ð¡ Learn proven techniques to grab attention and keep it locked in. ð Boost your sales figures with effective engagement tactics. What You'll Gain from 'Prospect Engagement Pro': â Comprehensive modules taught by industry experts. â Actionable insights and real-life case studies for practical application. â Strategies to turn prospects into loyal, long-term customers. â Exclusive access to cutting-edge tools and resources. â Ongoing support and guidance to refine your skills. Join a Community of Sales Titans: ð¤ Network with like-minded professionals. ð¬ Engage in discussions and share valuable insights. ð¯ Collaborate and grow together in a supportive environment. Why Choose 'Prospect Engagement Pro'? ð Developed by top-notch sales professionals with a track record of success. ð Convenient, on-demand access - learn at your own pace, from anywhere. ð° Invest in your future with a course that delivers real, tangible results. ð 100% satisfaction guaranteed - or your money back! Don't let outdated sales techniques hold you back! Take charge of your success and enroll in 'Prospect Engagement Pro' today. Limited slots available! Secure your spot now and unlock the door to a thriving sales career! [Enroll Now] ðð [Link to Enrollment Page] Seize this opportunity to become a Prospect Engagement Pro and supercharge your sales game! Don't miss out - enroll today! ð Course Curriculum INTRODUCTION Appointment Setting Introduction 00:00 APPOINTMENT SETTING TACTICS AND STRATEGIES Appointment Setting 00:00 All About The Angle 00:00 34 Appointment Setting Systems 00:00 Mindset 00:00 Prospecting 00:00 Thinking In Combinations 00:00 Goals 00:00 Stage Selling 00:00 Further The Sales Call 00:00 Consistency 00:00 3-Way Introduction 00:00 Teaser Email 00:00 Hire Appointment Setter 00:00 Using A Template 00:00 Case Study 00:00 Inviting 00:00 CONCLUSION Conclusion 00:00
***24 Hour Limited Time Flash Sale*** Leadership, Supervisor and Line Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Leadership, Supervisor and Line Management Discover the power of effective leadership with our exclusive bundle of 8 courses - Leadership, Supervisor, and Line Management. This comprehensive package is designed to equip you with the essential knowledge and skills needed to excel in leadership roles. With 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this bundle offers a well-rounded learning experience. Unleash your leadership potential with our QLS-endorsed courses. Gain in-depth insights into Leadership Training, Supervisor Training, and Line Management, and receive hardcopy certificates upon completion. These courses provide you with the foundational understanding of leadership principles and practices, enabling you to make a positive impact in your professional journey. Expand your expertise further with our 5 CPD QS-accredited courses. These courses are carefully curated to enhance your understanding of crucial topics relevant to leadership and management, equipping you with the knowledge to navigate complex workplace scenarios. Key Features of the Leadership, Supervisor and Line Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Leadership, Supervisor and Line Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Leadership Training QLS Course 02: Supervisor Training QLS Course 03: Line Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivational Leadership Course 02: Workplace Diversity Course 03: Equality, Diversity and Discrimination Course 04: Conflict Resolution Course 05: Dealing With Difficult People Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Leadership, Supervisor and Line Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Unlock a world of opportunities with our Leadership, Supervisor, and Line Management bundle. Embark on a fulfilling career path, where you can contribute to organizational growth and inspire others to reach their full potential. Join us today and elevate your leadership capabilities to new heights. Learning Outcomes: Develop a comprehensive understanding of leadership theories and principles Acquire practical strategies for effective supervision and line management Cultivate motivational leadership skills to inspire and lead teams Enhance awareness and appreciation of workplace diversity and inclusion Acquire conflict resolution techniques for fostering a harmonious work environment Develop effective communication and interpersonal skills to deal with difficult individuals Gain a holistic understanding of equality, diversity, and discrimination issues in the workplace Immerse yourself in the world of leadership, supervisor, and line management with our comprehensive bundle. With a unique combination of 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this package offers a transformative learning experience. Discover the principles, techniques, and strategies that will empower you to become a successful leader in any industry. From understanding leadership theories to navigating workplace diversity, conflict resolution, and dealing with difficult people, this bundle covers it all. Embark on a rewarding journey of personal and professional growth as you unlock your leadership potential. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders looking to develop a strong foundation in leadership principles Supervisors seeking to enhance their management and supervisory skills Professionals aspiring to advance their careers in line management Individuals who want to gain knowledge and insights into workplace diversity, conflict resolution, and dealing with difficult people Career path Team Leader: £25,000 - £40,000 per year Supervisor: £30,000 - £45,000 per year Line Manager: £35,000 - £60,000 per year Operations Manager: £40,000 - £70,000 per year Director of Operations: £60,000 - £100,000 per year Chief Executive Officer (CEO): £100,000+ per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
24 Hour Flash Deal **25-in-1 SEO Copywriter & Manager Diploma Mega Bundle** SEO Copywriter & Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the SEO Copywriter & Manager Diploma package online with Studyhub through our online learning platform. The SEO Copywriter & Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This SEO Copywriter & Manager Diploma course provides complete 360-degree training on SEO Copywriter & Manager Diploma. You'll get not one, not two, not three, but twenty-five SEO Copywriter & Manager Diploma courses included in this course. 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Here's what you get: Step by step SEO Copywriter & Manager Diploma lessons One to one assistance from SEO Copywriter & Manager Diploma professionals if you need it Innovative exams to test your knowledge after the SEO Copywriter & Manager Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five SEO Copywriter & Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your SEO Copywriter & Manager Diploma certificate and transcript on the next working day Easily learn the SEO Copywriter & Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Transformational and Charismatic Leadership is a dynamic course designed to help you become an influential and inspiring leader, one who has the ability to drive change and motivate teams towards exceptional results. In today’s fast-paced business environment, great leaders are not only focused on meeting targets but also on cultivating a positive culture that fosters creativity, collaboration, and growth. This course will guide you through the core principles of both transformational and charismatic leadership, showing you how to inspire trust, communicate effectively, and create a vision that resonates with your team. With expert insights and proven strategies, this course will provide you with the tools to refine your leadership approach, helping you to lead with clarity, confidence, and authenticity. Whether you're looking to elevate your leadership skills or simply learn how to make a lasting impact on your team, this course offers the knowledge and strategies needed to make a genuine difference. By embracing these leadership styles, you'll be well-equipped to motivate and guide your team through the complexities of modern business with purpose and vision, ensuring continued success and organisational growth. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Transformational and Charismatic Leadership Module 01 : Introduction to Charisma Module 02 : Developing Confidence Module 03 : Communication Skills Module 04 : Social Skills Module 05 : Presence and Charisma Module 06 : Developing Authentic Charisma Module 07 : Emotional Intelligence and Empathy Module 08 : Charismatic Leadership Module 09 : Adaptability and Flexibility Module 10 : Charisma in Professional Settings Learning Outcomes: Charisma Mastery: Cultivate an aura of magnetism and influence through Module 01. Confidence Empowerment: Elevate your self-assurance in Module 02. Compelling Communication: Polish your speaking prowess for impactful leadership in Module 03. Social Acumen: Sharpen your interpersonal skills in Module 04. Commanding Presence: Learn to exude confidence and charisma in Module 05. Authentic Leadership: Develop genuine charisma in Module 06. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Leaders seeking to unlock their full potential. Managers aiming to inspire and motivate their teams effectively. Professionals desiring to enhance their leadership presence. Entrepreneurs looking to lead with charisma in their ventures. Individuals keen on mastering emotional intelligence and empathy. Team Leaders wanting to adapt seamlessly to dynamic environments. Project Managers seeking to lead with charisma and authority. Anyone yearning to make a powerful impact as a charismatic leader. Career path Leadership Consultant Executive Coach Team Development Specialist Organizational Change Manager Talent Development Manager Leadership Trainer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Description: If you are a new supervisor or you are interested in a supervisory position, or you lead a team or a part time supervisor. This Supervisor Skills Training is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn't easy but it doesn't have to lead to discouragement. So be a great supervisor by taking this course. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Supervisor Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Supervisor Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Mock Exam Mock Exam- Supervisor Skills Training 00:20:00 Final Exam Final Exam- Supervisor Skills Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support