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9283 Courses delivered Online

NASM Metabolic Training - Is Cardio Worth Your Time?

5.0(13)

By Platinum Training Institute

There’s nothing like a long, slow jog to burn those calories, right? Well, continuous cardio workouts might not actually be the only answer to your cardio training needs. From HIIT to Tabata, learn about other types of cardio training that can offer equal or greater benefits.

NASM Metabolic Training - Is Cardio Worth Your Time?
Delivered Online On Demand
£30

Level 5 Diploma in Health and Social Care

4.7(47)

By Academy for Health and Fitness

Unlock new career opportunities in healthcare with our Health and Social Care Level 5 Diploma. Designed to elevate your expertise, this comprehensive program equips you with advanced skills in patient care, management, and advocacy. Gain valuable insights into healthcare policies, ethical considerations, and leadership strategies, preparing you for impactful roles in hospitals, care facilities, and community organizations. Elevate your career in health and social care today.

Level 5 Diploma in Health and Social Care
Delivered Online On Demand3 weeks
£25

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12

Call Centre & Customer Service Training

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 minutes
£12

Level 3 Diploma in Document Control (Online) - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Document Control at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Document Control at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Document Control at QLS Level 3 course. Due to Document Control at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Document Control at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Document Control at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Document Control at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Document Control at QLS Level 3 course. This Document Control at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Document Control at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Document Control at QLS Level 3 course: Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Assessment Process ou have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Document Control at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Document Control at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Document Control at QLS Level 3 No prior background or expertise is required. Career path The Document Control at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Document Control at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Level 3 Diploma in Document Control (Online) - QLS Endorsed
Delivered Online On Demand8 days
£109

Level 4 Diploma in Biochemistry - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. This Diploma in Biochemistry at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Fed up with Biochemistry!? Want to quit studying Biochemistry? Or are you having trouble passing Biochemistry? In either case, we have got you covered with our Biochemistry course. Yes, Biochemistry is a very difficult subject and field to study in but with the right training, you will excel at it in no time. In our Biochemistry, we will not cover everything of Biochemistry but we will cover the most important topics and make sure you have a solid foundation. This is because we believe that once a person has a solid foundation, he/she will find it very easy to dive into the deep ends of Biochemistry. Moreover, we will provide a comprehensive yet concise course in an interactive way, making this boring subject a little bit more interesting. Enrol now! Upon completing this Biochemistry course, students will be able to: Learn the fundamental concepts and principles of biochemistry Have knowledge of the structure and function of cells Explore the basic principles of organic chemistry Know the types and properties of biomolecules such as proteins and nucleic acids Be aware of the concepts and principles of genetics Acquire Knowledge of the principles of metabolism and energy production Learn about the role of biochemistry in living systems. Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Learn Biochemistry essentials from anywhere in the world Biochemistry is affordable and simple to understand Biochemistry is entirely online, interactive lesson with voiceover audio Take a step toward a brighter future! *** Course Curriculum of Biochemistry*** Here is the curriculum breakdown of this Biochemistry Diploma: Module 1: Introduction to Biochemistry Module 2: Introduction to Cells Module 3: Organic Chemistry Module 4: Biomolecules Module 5: Protein Module 6: Biomolecules of Nucleic Acids Module 7: Genetics Module 8: Metabolism Assessment Process of Biochemistry You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Biochemistry at QLS Level 4exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? College or university students studying biochemistry or a related field. Individuals who are interested in a career in biochemistry, medicine, or a related field. Professionals in the fields of healthcare, pharmaceuticals, and biotechnology who want to improve their knowledge in biochemistry. Scientists, researchers, or laboratory technicians who want to expand their understanding of biochemistry. Requirements No prior background or expertise is required. Career path Biochemist: £30,000 - £40,000 per annum (UK) Medical Scientist: £25,000 - £40,000 per annum (UK) Research Scientist: £30,000 - £45,000 per annum (UK) Laboratory Technician: £18,000 - £25,000 per annum (UK) Please note that the salary range may vary based on location, experience, and industry. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Biochemistry at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Biochemistry at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 4 Diploma in Biochemistry - QLS Endorsed
Delivered Online On Demand3 weeks
£109

Level 5 Diploma in Report Writing - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Master the art of professional report writing with this Level 5 Diploma, QLS Endorsed. Develop advanced writing, research, and presentation skills to create impactful reports for any industry. Enroll today!

Level 5 Diploma in Report Writing - QLS Endorsed
Delivered Online On Demand3 weeks
£109

Level 5 Diploma in Insurance Broker Training - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Insurance Broker Training - QLS Endorsed
Delivered Online On Demand10 hours
£105

Level 6 Diploma in Economics - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 6 Diploma in Economics - QLS Endorsed
Delivered Online On Demand6 hours
£105

Level 7 Diploma in AWS Cloud Practitioner - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 7 Diploma in AWS Cloud Practitioner - QLS Endorsed
Delivered Online On Demand7 hours
£105