4574 Courses delivered Online

QA Level 2 Award In Principles Of COSHH (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration COSHH: Control of Substances Hazardous to Health Regulations 2002 Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Run in an engaging and interactive way - see the video below Course Contents: Legal requirements relating to hazardous substances in the workplace Employer duties Employee duties Consequences of non-compliance Communicating safety information The different forms that hazardous substances can take Effects that may arise after exposure to hazardous substances The different routes that hazardous substances can enter the body How risk assessments reduce accidents and ill health at work The five step process of risk assessment The control hierarchy in relation to the safe use, handling, transporting, storage and disposal of substances hazardous to health Information to refer to when identifying and using hazardous substances Procedures for dealing with an incident involving hazardous substances Benefits of this course: COSHH stands for the 'Control of Substances Hazardous to Health' and falls under the Control of Substances Hazardous to Health Regulations 2002 This half day course is for all those who work, or wish to work, in a workplace that works with hazardous substances, such as in healthcare, in the manufacturing sector, cleaners, transport, utilities and even office environments Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Candidates will learn about the legal requirements relating to hazardous substances, how risk assessments contribute to the safe use of hazardous substances, as well as the precautions and procedures required to ensure that the risks associated with hazardous substances are properly controlled Accredited, Ofqual regulated qualification: This QA Level 2 Award in Principles of COSHH (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of COSHH Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0775/4

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

Project Estimating and Scheduling: Virtual In-House Training Establishing realistic estimates and goals for projects that support business objectives and meet client expectations is one of the most challenging aspects of project planning. Delivering those results within the agreed-upon time, cost, and quality constraints is also challenging. Attempting to meet impossible deadlines with limited budgets often leads to unplanned product shortfalls, causing long-term support and utilization problems. We have all anguished about this recurring problem, but without having the skills or knowledge to take action, we are unable to break the cycle! The goal of this course is for you to be able to support business objectives and meet client expectations by selecting the right planning approach for realistic and cost effective schedules, as well as project budgets. To achieve that, you will focus on gaining the necessary knowledge, skills, and techniques. What You Will Learn At the end of this program, you will be able to: Use the work breakdown structure (WBS) as the basis for effective estimating of project resources Estimate effort and duration using a variety of techniques Develop preliminary schedules using the critical path method Apply a variety of optimization techniques to refine preliminary schedules Establish realistic schedule and cost baselines, with appropriate contingency reserves Explain how earned value management (EVM) contributes to control time and cost performance Foundation Concepts Project management basic definitions and concepts PES Key driver: competing constraints PES Process and success factors Project Definition and the WBS Project definition overview Work Breakdown Structure (WBS) Decomposition: WBS development technique Resource Planning Resource planning overview Identifying resource requirements Identifying and filling resource gaps Applying resource planning tools Effort and Duration Estimating Estimating overview Estimating perspectives and approaches Estimating techniques Effort and duration estimating best practices Project Scheduling Overview of project scheduling Dependencies and the project network diagram Critical path method (CPM) Optimizing the schedule Budget, Risk, and Contingency Planning Overview of budget, risk, and contingency planning Estimating costs Determining the budget Project risk management processes Planning contingency reserves Project Baseline and Control Overview of project baseline Negotiating and the project baseline Earned value management (EVM) Project variances and actions Project control

About this Virtual Instructor Led Training (VILT) The objective of this 4-half-day Virtual Instructor Led Training (VILT) course is to equip participants with the required knowledge so that they can define and implement an effective oil analysis programme, monitor the condition of transformers and understand oil analysis reports as part of their maintenance strategy. This VILT course is delivered in partnership with ENGIE Laborelec. Training Objectives Participants will be able to go through the following areas during the VILT course: Condition monitoring of power transformers through oil analyses: Transformer Health Index, Transformer Fleet Condition Assessment, Risk Matrix Best practices Which oil analyses/how frequent DGA: focus on partial discharges, sparking, stray gassing, catalytic effects / interpretation systems. Interpretation of results Why and when to perform electrical measurements? International standards: IEEE, IEC, Duval, ASTM, etc Maintenance guidelines Trending and reporting Sampling techniques Use of online monitoring for DGA/water: implementation and real-case advantages etc: New developments: importance of methanol as ageing marker, temperature correction of ageing markers, stray gassing of oils in service etc REX, case studies and real-case exercises concerning power transformers within generation and high-voltage grids Discussion of reports on power transformers Use of unused insulating transformer oils Market trends in the use of inhibited and uninhibited oils Differences, advantages and drawbacks of uninhibited compared with inhibited oils Importance of additives, oxidation stability tests, stray gassing, etc Target Audience The VILT course is intended for a wide audience, including professionals who are maintenance staff, electrical engineers and asset managers responsible for transformers. Typical industries are powerplants, high voltage grids or large industrial sites. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 4 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total). This VILT course is delivered in partnership with ENGIE Laborelec. Trainer Your expert course leader is a senior expert in the field of insulating and lubricating oils and of condition monitoring of power transformers and turbines. He has 20 years of experience within power industry and since 2010 Key Expert within the ENGIE group. He has worked on various international projects such as the Al Dur power plant in Bahrain, Shuweihat II power plant in UAE, PP11 and Jubail Marafiq power plants in Saudi Arabia and Sohar II and Barka III power plants in Oman. He has also been involved in consulting work in Malaysia for Hyrax Oil. Other assignments include Shell, Nynas, Total, ABB, Alstom, CG Pauwels in Europe. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Highfield Level 1 Award In Food Safety In Retail (RQF) Half day course Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely This Level 1 Award in Food Safety for Retail helps to prepare people for working in a low-risk role, where some food handling takes place. Course Contents: The Importance of Food Safety Legal responsibilities of food handlers Personal hygiene Contamination and cross contamination The importance of keeping one's work areas clean Pest control Basic bacteriology Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. This Highfield Level 1 Award in Food Safety in Retail (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place Accredited, Ofqual regulated qualification: This Level 1 Food Safety in Retail training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications. This means that you can be rest assured that your level 1 Food safety in Retail certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are appropriately trained in Food Safety. The Ofqual Register number for this course is 603/2617/7

AutoCAD Training for 15 hours - Live and Online The AutoCAD Training is for 15 hours that will cover from Introduction to Intermediate in small classes with only 1 people per class. AutoCAD course is for Windows or AutoCAD for MAC platforms. If you have AutoCAD for MAC, please let us know to book the specific course.  The training is tailored to your needs and we will focus the AutoCAD course on the area you want to learn.   During the training, you will receive many AutoCAD tips on how to work fast and efficient.  This live AutoCAD course will be now online at a reduced price.  You will receive a certificate of attendance at the end of the course. After the training, you can book 1 to 1 AutoCAD support to answer your questions and support your journey to learn AutoCAD. This is an extra service that you can book a minimum of 2.5 hours. Spread the cost with interest-free instalments. Buy now, pay later courses! AutoCAD Training: https://www.bimrevittraining.com/autocad-training AutoCAD Course Description AutoCAD Settings and Customization • Workspaces (AutoCAD Classic/2D Drafting & Annotation) • Background Color • Cross Air Size • New / Open and Save • User Preferences • Toolbars • Drawing Units • Drawing Limits • Snap Mode • Grid Display • Ortho Mode • Polar Tracking • Object Snap • Object Snap Tracking   AutoCAD Drawing Tools • Line • Multiple Line • Construction Line • Polyline • Polygon • Rectangle • Arc • Circle • Revision Cloud • Spline • Ellipse / Ellipse Arc • Insert Block • Make Block • Point • Hatch/Gradient • Region • Table • Multiline Text   Modify Tools • Erase • Copy • Mirror • Offset • Array • Move • Rotate • Scale • Stretch • Trim • Extend • Break at Point • Break • Join • Chamfer • Fillet • Explode   Working Methods •Object Properties •Match Properties •Layer Properties Manager •Adding Layers •Working with Layouts •External References •Insert/Edit Images •Insert PDF   AutoCAD Plotting / Publishing •Page Setup Manager •Plot Style Manager •Plotting •Publish •eTransmit

About this Virtual Instructor Led Training (VILT)  This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents. This course is delivered in partnership with ENGIE Laborelec. Training Objectives The VILT course will cover the following: Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler Potential issues in a water-steam cycle such as corrosion and deposition Monitoring & analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels) Chemistry aspects during transition periods: start-up, shutdown and preservation Actions to be taken in the event of an alarm Examples of incidents or deviations compared to normal chemistry Target Audience The VILT course is intended for: Power plant chemists Plant operation or maintenance engineers Consultants and technical project managers Boiler engineers Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators. His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Words can make or break or break a good first impression. Choose them carefully. Discover why it is important to use positive language, expressing what you can do, not what you can't. Understand how to be specific in your written and spoken communication and how to end your sentences appropriately. Be careful how you express yourself. You may not be preventing wars, but one word can save or lose a valued customer! Learning Objectives Explain the power of words used in business, Choose appropriate, more powerful word choices, Edit writing to use less words for more impact Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams