In the intricate world of healthcare, clinical research is a beacon, shining light on innovations and advancements. Dive into 'Clinical Research Administration: Navigating the Healthcare Landscape', an expertly curated journey that marries in-depth knowledge with actionable strategies. This course will guide you from the foundations of clinical research to its evolving future. You'll traverse trial designs, the imperatives of ethics, data intricacies, and quality controls, ensuring you're equipped to lead, innovate, and make pivotal decisions within the clinical research realm. Learning Outcomes Gain a robust understanding of the clinical research ecosystem and its administration. Design and plan effective clinical trials while ensuring ethical and regulatory compliance. Master the art of data management, ensuring accuracy and reliability. Oversee trial monitoring, auditing, and meticulous safety reporting. Analyse clinical data proficiently and forecast the future trends in clinical research. Why choose this Clinical Research Administration: Navigating the Healthcare Landscape course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Clinical Research Associate: Administration & Navigating the Healthcare Landscape Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Clinical Research Administration: Navigating the Healthcare Landscape course for? Aspiring clinical researchers poised to shape the future of healthcare. Healthcare administrators seeking specialised knowledge in research. Medical students aiming to bolster their understanding of clinical trials. Ethics committee members desiring a broader perspective. Quality assurance professionals in the healthcare sector. Career path Clinical Research Coordinator: £25,000 - £40,000 Clinical Data Manager: £35,000 - £60,000 Clinical Research Associate: £30,000 - £50,000 Regulatory Affairs Specialist: £40,000 - £70,000 Clinical Trials Auditor: £40,000 - £65,000 Clinical Research Manager: £50,000 - £80,000 Prerequisites This Clinical Research Associate: Administration & Navigating the Healthcare Landscape does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Clinical Research Associate: Administration & Navigating the Healthcare Landscape was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Clinical Research Administration Introduction to Clinical Research Administration 00:15:00 Module 02: Clinical Trial Design and Planning Ethics and Regulatory Compliance 00:11:00 Module 03: Ethics and Regulatory Compliance Ethics and Regulatory Compliance 00:13:00 Module 04: Institutional Review Boards (IRBs) and Ethics Committees Institutional Review Boards (IRBs) and Ethics Committees 00:10:00 Module 05: Data Management and Recordkeeping Data Management and Recordkeeping 00:12:00 Module 06: Safety Reporting and Adverse Events Safety Reporting and Adverse Events 00:10:00 Module 07: Clinical Trial Monitoring and Auditing Clinical Trial Monitoring and Auditing 00:09:00 Module 08: Study Site Management and Quality Control Study Site Management and Quality Control 00:17:00 Module 09: Data Analysis and Reporting Data Analysis and Reporting 00:09:00 Module 10: The Future of Clinical Research The Future of Clinical Research 00:10:00
Government jobs, corporate leadership roles, NGO positions—no matter the career path, public administration and management require serious skills. This Diploma in Public Administration and Management: 8-in-1 Premium Online Courses Bundle delivers the complete career toolset—saturated with HR, business law, criminal law, stress management, online meeting management, employment law, negotiation skills, and communication skills. If you're chasing a job that involves HR decisions, legal compliance via business law and employment law, boardroom negotiation skills, or leading teams remotely using online meeting management, this bundle delivers. It even addresses the core people challenge: stress management and effective communication skills. This is not another fluff-filled certificate—it’s a hiring magnet. 📚 Description 🎯 Here’s what you’re really getting with this bundle: HR expertise that opens doors in civil service and private HR departments Deep understanding of business law and employment law, ideal for compliance and governance roles Criminal law fundamentals, useful in policy, government, law enforcement, or NGO work Crisis-era workplace soft skills like stress management, negotiation skills, and superior communication skills Remote-ready competence in online meeting management, increasingly demanded across all sectors Every keyword—HR, business law, criminal law, stress management, online meeting management, employment law, negotiation skills, communication skills—appears not by accident, but because employers search for them in CVs and job boards daily. 🎓 This diploma isn’t just about paper—it’s about proof. Proof that you’re ready to handle HR, understand the intricacies of business law, and de-escalate work pressure with stress management and elite communication skills. 🚨 Don’t be the candidate who almost gets the job. Be the one who proves it—with this 8-in-1 boost. ❓ FAQ Q: Who is this bundle for? A: Aspiring civil servants, public sector professionals, NGO workers, corporate managers, HR officers, legal assistants—anyone who needs foundational and practical training in HR, employment law, and public-facing communication. Q: Will it increase my chances of employment? A: Massively. Each keyword has strong SEO pull in job listings—HR, business law, criminal law, stress management, negotiation skills, and communication skills will appear prominently on your CV and professional profiles. Q: Is this bundle CPD-friendly or good for progression? A: Yes. If you’re aiming to move from entry-level roles into HR or leadership, it delivers a credible leap forward.
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Embarking on the 'Control and Administration of Medication Level 3' course is a transformative journey into the heart of medicine management. This comprehensive course, unfolding across nine meticulously crafted modules, offers a deep dive into the complexities and nuances of medication control and administration. The opening module lays the foundation with Medicine Management Fundamentals, an essential springboard for the ensuing exploration. As learners progress, they are immersed in the pivotal role of medicine management, highlighted in the second module. This knowledge is further expanded upon in the third module, which delves into the art and science of prescribing medication effectively, a critical skill in today's healthcare landscape. The journey through this course continues with an in-depth examination of pharmacological challenges and solutions, alongside a detailed look at commonly prescribed medicines. These modules are skillfully designed to provide a thorough understanding of both the theory and application of medication in various healthcare settings. The latter part of the course brings into focus specialised areas such as Palliative Care and Medicine Optimisation, offering learners a holistic view of medication administration in diverse scenarios, including Residential Aged Care Facilities. The final module, covering Law and Legislation, ensures that participants are well-versed in the legal and ethical aspects of medicine management, an indispensable part of healthcare practice. Learning Outcomes Acquire a robust foundational knowledge of medicine management principles and practices. Develop the ability to prescribe and manage medication effectively in various healthcare settings. Gain insights into the challenges and appropriate use of common medicines. Understand the intricacies of palliative care and medication optimisation. Grasp the legal and ethical considerations in medication administration. Why buy this Control and Administration of Medication Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Control and Administration of Medication Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? The course is ideal for you if: You're a medical student who wants to learn more about medicine You're a supervisor or administrator of a medicine supply chain You are involved in pharmaceutical or medical supply settings You are a nurse or aspire to become a healthcare professional Prerequisites There is no formal requirement for this course. Learners above the age of 16, who want to learn more about medicine can enrol on the course. However, you'll require an internet-enabled device to access the course. Career path Registered Nurse: £25,000 - £35,000 per annum Pharmacy Technician: £20,000 - £30,000 per annum Palliative Care Specialist: £30,000 - £45,000 per annum Care Home Manager: £28,000 - £40,000 per annum Clinical Pharmacist: £35,000 - £45,000 per annum Medication Safety Officer: £40,000 - £55,000 per annum Course Curriculum Module 01: Medicine Management Fundamentals Medicine Management Fundamentals (imported) 00:37:00 Module 02: Importance of Medicine Management Importance of Medicine Management 00:25:00 Module 03: Prescribing Medication Effectively Prescribing Medication Effectively 00:27:00 Module 04: Common Problems - Pharmacological Management Common Problems - Pharmacological Management 01:05:00 Module 05: Common Medicines to Use Common Medicines to Use 00:20:00 Module 06: Palliative Care Palliative Care 00:24:00 Module 07: The Four Principles of Medicine Optimisation The Four Principles of Medicine Optimisation 00:24:00 Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Managing Medication in Residential Aged Care Facilities (RACFs) 00:35:00 Module 09: Law and Legislation Law and Legislation 00:19:00 Assignment Assignment - Control and Administration of Medication Level 3 00:00:00
Embark on a transformative journey into the digital realm with 'IT Administration and Networking', a meticulously structured course designed to elevate your digital competencies. This educational adventure commences with an exploration of fundamental IT literacy, establishing a solid foundation for the inquisitive mind. The curriculum advances, navigating through the complexities of software management and hardware understanding. As you traverse the terrain of cybersecurity, you'll become adept at safeguarding digital ecosystems against burgeoning threats. Concluding with a foray into the interconnected world of networking, the programme synthesises each element into a cohesive skill set that is indispensable in today's technologically driven landscape. Learning Outcomes Acquire foundational knowledge in IT concepts and operations. Gain insights into software configuration and troubleshooting. Understand hardware components and their interplay in computing systems. Master the principles of digital security and data protection. Grasp the essentials of constructing and managing network infrastructures. Why choose this IT Administration and Networking course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the IT Administration and Networking Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this IT Administration and Networking course for? Aspiring IT technicians poised to commence their vocational journey. Office administrators aiming to incorporate IT proficiency into their skillset. Entrepreneurs seeking to manage their business technology needs effectively. Students considering a career in information technology or related fields. Hobbyists interested in the technical aspects of computer systems. Career path IT Support Technician - £18,000 - £30,000 Network Administrator - £22,000 - £40,000 System Administrator - £25,000 - £50,000 Cybersecurity Analyst - £30,000 - £65,000 Network Engineer - £28,000 - £53,000 IT Manager - £30,000 - £70,000 Prerequisites This IT Administration and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Administration and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Tchniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:10:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:27:00 Network Technician Tools 00:46:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:03:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00
Picture this: You're seated in a bustling café, sipping your favourite tea while effortlessly managing and guiding clients through the complex maze of the UK tax system. How did you acquire this expertise? Welcome to 'Tax Accounting and Administration in the UK'. In the heart of the bustling financial industry lies the intricate tapestry of taxation. The United Kingdom, with its myriad tax regulations, beckons those brave enough to navigate its depths. Enter the realm of personal tax accounts and the HMRC personal tax account system. This course, 'Tax Accounting and Administration in the UK', offers an explorative journey through the UK's dynamic tax landscape. Harnessing the power of tax and accounting, this curriculum doesn't just deliver facts, but it paints a vibrant picture of the complex, ever-changing financial framework of the nation. Whether you're a novice or a seasoned professional, the world of UK taxation is vast, and this course is your guiding star. Learning Outcomes: Understanding the structure and functions of the UK's tax system and administration. Comprehending the taxation protocols affecting individuals. Gaining insights into the role and importance of National Insurance. Mastering the process of submitting a self-assessment tax return. Diving deep into the core concepts of income tax. Acquiring knowledge about Payee, Payroll, Wages, and their interrelation. Becoming proficient in the various tax categories such as Value Added Tax and Corporation Tax. Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/04/Tax-Accounting-and-Administration-in-the-UK.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Tax Accounting and Administration in the UK course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Level 5 Diploma in Tax Accounting and Administration in the UK at QLS Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Tax Accounting and Administration in the UK course for? Aspiring accountants keen to specialise in the taxation field. Business owners aiming to comprehend the UK tax implications for their enterprise. Finance students desiring a comprehensive grasp on UK taxation. Professionals in the financial sector looking to enhance their portfolio with tax expertise. Consultants aiming to provide informed tax advice to their clientele. Career path Tax Accountant: Average Salary: £35,000-£55,000 Per Annum Management Accountant: Average Salary: £30,000-£50,000 Per Annum Financial Analyst: Average Salary: £32,000-£60,000 Per Annum Payroll Manager: Average Salary: £25,000-£45,000 Per Annum VAT Specialist: Average Salary: £40,000-£60,000 Per Annum Corporate Tax Manager: Average Salary: £50,000-£75,000 Per Annum Prerequisites This Level 5 Diploma in Tax Accounting and Administration in the UK at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Tax Accounting and Administration in the UK at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Tax Accounting and Administration in the UK Tax System and Administration in the UK 00:27:00 Tax on Individuals 00:25:00 National Insurance 00:15:00 How to Submit a Self-Assessment Tax Return 00:15:00 Fundamentals of Income Tax 00:25:00 Payee, Payroll and Wages 00:21:00 Value Added Tax 00:21:00 Corporation Tax 00:20:00 Double Entry Accounting 00:14:00 Management Accounting and Financial Analysis 00:17:00 Career as a Tax Accountant in the UK 00:19:00 Assignment Assignment - Level 5 Diploma in Tax Accounting and Administration in the UK at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
The 'Diploma in Legal Administration - Legal Secretary (Level 3)' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution. Learning Outcomes: Understand the fundamental principles of English law and legal systems. Gain knowledge of contract law, tort law, criminal law, family law, and property law. Develop skills in document preparation, proofreading, and editing for legal documents. Learn effective meeting management and minute-taking techniques. Acquire data management and record-keeping skills necessary for a legal secretary role. Explore other essential skills, such as conflict resolution, human rights, and criminal psychology. Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Legal Administration - Legal Secretary (Level 3) there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking to enter the legal profession. Existing legal secretaries looking to enhance their knowledge and skills. Individuals interested in the legal field and seeking a career as a legal secretary. Prerequisites This Diploma in Legal Administration - Legal Secretary (Level 3) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Legal Administration - Legal Secretary (Level 3) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary Legal Assistant Paralegal Administrative Assistant in legal departments Law Firm Support Staff Course Curriculum ***Updated Version*** Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 ***Old Version*** Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:18:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:05:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Other Secretarial Roles And Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam - Legal Secretary 00:30:00 Final Exam Final Exam - Legal Secretary 00:30:00