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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Think about the backbone of any successful organization. It's the administrative team, the secretarial staff, and the PAs who keep things running smoothly. A recent study in the UK found that demand for skilled administrative professionals has grown by 15% in the last two years. Are you ready to step up and take on a leadership role in this essential field? This comprehensive Level 7 Diploma equips you with the advanced skills and knowledge to excel in administrative, secretarial, and personal assistant positions. You'll master essential areas like business communication, time management, project coordination, and legal procedures. Additionally, you'll gain expertise in using the latest Microsoft Office tools and navigate complex areas like GDPR and payroll. This Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Admin, Secretarial & PA course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Admin, secretarial & PA Bundle Package includes: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 10 Additional CPDQS Accredited Premium Courses - Course 01: Complete Microsoft Word Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Legal Secretary Course 04: GDPR Course 05: Payroll Course 06: Administrative Management Course 07: Leadership & Management Diploma Course 08: HR Assistant Course 09: Decision-Making in High-Stress Situations Course 10: Workplace Health and Safety Empower yourself to become an indispensable asset in today's competitive workplace. Enrol today and take your career to the next level! Learning outcome of this Admin, Secretarial & PA: Apply advanced administrative procedures for optimal efficiency. Demonstrate exceptional communication skills in written and verbal formats. Effectively manage time and prioritize tasks in a fast-paced environment. Utilize advanced Microsoft Office applications to streamline workflows. Navigate complex legal and regulatory requirements with confidence. Develop leadership qualities to motivate and support colleagues. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Admin, secretarial & PA Get a free student ID card with Admin, secretarial & PA Training program (£10 postal charge will be applicable for international delivery) The Admin, secretarial & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Admin, secretarial & PA course materials The Admin, secretarial & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 1: Personal Assistant Module 2: Admin Support Module 3: Administrative Management Module 4: Organisational Skills Module 5: Telephone Etiquette Module 6: Business Writing Module 7: Time Management Module 8: Body Language and Effective Communication Module 9: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 01: Complete Microsoft Word Manipulating Images Using Custom Graphic Elements Collaborating On Documents Adding Document References And Links Securing A Document Using Forms To Manage Content Automating Repetitive Tasks With Macros Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Section 01: Getting Started Section 02: Excel Basics Section 03: Excel Essential Functions Section 04: XLookup Only For Excel 2021 And Office 365 Section 05: Get Data And Tools Section 06: Formatting Data And Tables Section 07: Pivot Tables Section 08: Excel Charts Section 09: Advanced Excel Charts Section 10: Pivot Charts Section 11: Maps Chart Above 2019 Section 12: Business-Geo Charts Section 13: Named Ranges Section 14: Import Data Into Excel Section 15: Advanced Excel =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Seasoned Admin, Secretarial & PA professionals seeking career growth. Aspiring executive and personal assistants. Career changers entering Admin, Secretarial & PA roles. Individuals specialising in Admin, Secretarial & PA. Advanced administrative skills seekers. Requirements No prior background or expertise is required for this Admin, secretarial & PA bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Assistant: £25,000 - £50,000 Office Manager: £30,000 - £45,000 PA to CEO: £35,000 - £60,000 Administrative Director: £45,000 - £80,000 Operations Manager: £35,000 - £70,000 Business Development Manager: £35,000 - £70,000 Certificates Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Soft Skills and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Soft Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Soft Skills course that will enhance your skills and prepare you for the competitive job market. Also, our Soft Skills experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Soft Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Soft Skills Bundle Consists of the following Premium courses: Course 01: Diploma in Becoming Career Smart Course 02: Leadership & Management Diploma Course 03: Personal and Networking Skills Course 04: Business English Perfection Course Course 05: Business Writing Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Effective Communication Skills Course 09:Team Management Course 10: Decision Making and Critical Thinking Course 11: Interpersonal Skills in Management Course 12: Public Speaking and Presentation Skill Course Course 13: Workplace Professionalism and boundaries - Level 2 Course 14: Career Journey in 2021 and Beyond Benefits you'll get choosing Apex Learning for this Soft Skills: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Soft Skills Bundle Course 01: Diploma in Becoming Career Smart Understanding the Talk Getting Prepared to Make the Call Creative Openings Making Your Pitch Handling Objections Sealing the Deal Following Up Setting Goals Managing Your Data Using a Prospect Board Course 02: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Soft Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Soft Skills is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Delve into the Business Management, Studies, Law, Office Skills & Risk Management bundle, featuring 20 expertly curated courses. Merging professional expertise with digital flexibility, this package ensures a robust foundation and in-depth insights. Ideal for newcomers or those advancing their skills, the Business Management bundle includes complimentary PDF certificates for all courses. Boost your career or personal growth by enrolling today in this comprehensive Business Management package. This Bundle Comprises the Following CPD Accredited Courses: Course 01: Business Management Course 02: Business Studies Course 03: Project Management Course 04: Business Law 2021 Course 05: Business Intelligence Analyst Course Course 06: Goal Setting, Motivation, and Resilience for Life Course 07: Business Performance Management Course 08: People Management Diploma Course 09: Team Management Level 5 Course 10: Paralegal Training Course 11: Legal Secretary and Office Skills Diploma Course 12: Online Meeting Management Course 13: Diploma in Risk Management Level 7 Course 14: Corporate Risk And Crisis Management - Online Course Course 15: Conflict Resolution Course 16: Payroll Management Course Course 17: Accounting and Finance Course 18: Effective Communication Skills Course 19: Career Development Plan Fundamentals Course 20: CV Writing and Job Searching Learning Outcome: Gain comprehensive insights into multiple fields like Business Management, Business Studies & Business Law etc. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices. Develop practical skills applicable to real-world situations. Enhance personal and professional growth. Build a strong knowledge base in your chosen course via Business Management. Benefit from the flexibility and convenience of online learning. With the bundle, validate your learning with a CPD certificate. Discover the CPD-accredited Business Management bundle, a comprehensive collection of 15 expert-selected courses. Dive into up-to-date materials covering Business Management, Studies, Law, Office Skills, and Risk Management. This evolving educational journey is ideal for those beginning, transitioning, or enhancing their careers. With a mix of foundational and in-depth insights, this bundle ensures flexibility for self-paced learning. Choose the Business Management package as your guide to personal and professional growth. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Business Management, Business Studies, Business Law, Office Skills & Risk Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Business Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

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Learn the entire Know Your Client (KYC) process in detail. It is a process that financial institutions and other regulated companies use to verify the identity of their clients and assess their potential risks for money laundering or financing terrorism. The goal of KYC is to prevent these illegal activities by gathering information about customers and their financial transactions. This information helps the company to understand the customer's needs, business and financial position, and any potential risks involved in working with them. The KYC process collects and verifies the customer's personal and financial information. It may also include ongoing monitoring of the customer's transactions to ensure that they are consistent with the information provided during the KYC process. KYC is an integral part of financial regulation and is required by law in many countries. Financial institutions must comply with KYC regulations to prevent money laundering and other financial crimes. KYC is also essential for customer protection, as it helps to ensure that customers are not exposed to fraud or other financial risks. So, without further ado, Enrol this exclusive bundle course today. Along with this AML & KYC course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This AML & KYC Bundle Consists of the following Premium courses: Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 02: Know Your Customer (KYC) Course 03: Financial Investigator Course 04: Level 3 Tax Accounting Course 05: Financial Analysis Course 06: English Law and Legal System Level 3 Course 07: Compliance & Business Risk Management Course 08: GDPR Data Protection Level 5 Course 09: Understanding Wills and Probate Laws - Level 2 Course 10: Effective Communication Skills Course 11: Decision-Making Enrol now in AML & KYC to advance your career, and use the premium study materials from Apex Learning. Learning Outcomes: Understand the purpose and importance of KYC in preventing money laundering and financing terrorism. Know the key elements of a KYC process, including customer identification, risk assessment, and ongoing monitoring. Be able to gather and verify customer information as part of a KYC process. Understand how to use KYC information to assess a customer's risk level and determine appropriate action. Know how to maintain and update customer KYC information as needed. Be familiar with relevant regulations and guidelines. Understand the role of technology in automating and streamlining the KYC process. Curriculum of Bundle Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People aspiring to be KYC Analysts. Individuals who wish to conduct their own KYC profiles. Managers of Regulatory Compliance Analysts in AML/TF (Anti-Money Laundering and Terrorist Financing) Analysts in Corporate KYC/AML Anyone working in the financial compliance industry (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees). Requirements This KYC course has been designed to be fully compatible with tablets and smartphones. Career path KYC Analyst KYC/CDD Analyst KYC Onboarding Analyst Representative Team Lead Client/Customer Onboarding Analyst Client/Customer Onboarding Specialist AML Prevention Representative In the UK, the typical annual income for these professionals ranges from £25,000 to £80,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Anti Money Laundering (AML) Regulation for AML Officers Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Navigating stakeholder relationships isn’t just a matter of communication—it’s an art form rooted in clarity, consistency, and a sharp understanding of interests that drive decision-making. This CPD Accredited Stakeholder Management course is tailored to help learners appreciate the nuances of stakeholder dynamics and develop strategies for building constructive, goal-aligned relationships. Whether you're coordinating a project, managing a team, or shaping policy, understanding stakeholders is vital to moving things forward smoothly and efficiently. Through structured modules and expert-led resources, learners are guided to explore stakeholder identification, influence mapping, conflict resolution strategies, and decision engagement—all delivered in a way that fits around modern digital lifestyles. No classrooms, no commutes—just straightforward, accessible learning designed for people who are serious about improving communication, alignment, and outcomes in their projects or organisations. Course Curriculum: Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Stakeholder Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Stakeholder Management - CPD Accredited training.

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The Emotional Intelligence with Leading & Motivation - (20 in 1) Course bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Emotional Intelligence with Leading & Motivation bundle, a comprehensive, complete collection of 20 courses. Each course in Emotional Intelligence with Leading & Motivation bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. 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