24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
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Here's what you get: Step by step Level 3 Certificate in Understanding Playwork lessons One to one assistance from Level 3 Certificate in Understanding Playwork Professionals if you need it Innovative exams to test your knowledge after the Level 3 Certificate in Understanding Playwork course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Level 3 Certificate in Understanding Playwork courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 3 Certificate in Understanding Playwork certificate and transcript on the next working day Easily learn the Level 3 Certificate in Understanding Playwork skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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This Level 3 Certificate in Understanding Playwork is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 3 Certificate in Understanding Playwork career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
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Get ready for an exceptional online learning experience with the Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Digital Marketing & SEO package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Digital Marketing & SEO package has something for everyone. As part of the Digital Marketing & SEO, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. 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This Bundle Comprises the Following Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads CPD-accredited courses: Course 01: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 02: Digital Marketing - Growth Hacking Techniques - Online Course Course 03: Learn to Drive Traffic into Sales through Digital Marketing Course 04: SEO - Master Search Engine Optimisation Course 05: Social Media Marketing Course -The Step-by-Step Guide Course 06: Affiliate Marketing Passive Income Made Easy Course 07: Instagram Marketing Course 08: Facebook Marketing Strategy for Business Course 09: LinkedIn Marketing for Business Course 10: Lead Generation with Attraction Marketing for Business Course 11: Online Multi-Business Master Plan Course 12: Complete Online Marketing & Advertising Course Course 13: Sales Skills Course 14: How To Build Sales Funnels With ClickFunnels Course 15: Creating Highly Profitable Sales Funnels Course 16: Content Management Course 17: Content Writing & Copy Writing For SEO and Sales Course 18: Complete Email Marketing Course Course 19: Google Ads Training: Turn Profit with PPC Course 20: Diploma in Customer Relationship Management (CRM) What will make you stand out? Upon completion of this online Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads bundle, you will gain the following: CPD QS Accredited Proficiency with this Digital Marketing & SEO bundle After successfully completing the Digital Marketing & SEO bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Digital Marketing & SEO bundle The online test with immediate results You can study and complete the Digital Marketing & SEO bundle at your own pace. Study for the Digital Marketing & SEO bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads bundle holds a prestigious CPD accreditation, symbolising exceptional quality. 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Recent Graduates: Graduates from marketing, business, or communication degrees seeking practical, applied knowledge to complement their theoretical background. Freelancers: Content creators, freelance marketers, and consultants aiming to expand their service offerings and effectiveness in digital campaigns. Requirements You are warmly invited to register for this Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Digital Marketing, Social Media, SEO, Content marketing, Email Marketing, Google Ads course completion, you can expect to: Digital Marketing Manager SEO Specialist Social Media Manager Content Marketing Specialist Email Marketing Manager Google Ads Specialist Digital Marketing Consultant E-commerce Specialist Brand Manager Analytics Manager Certificates CPD Certificates Digital certificate - Included
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Social Media Managers: Perfect for those in social media roles looking to leverage platforms for sales enhancement and targeted marketing. Requirements You are warmly invited to register for this Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Sales Management: Marketing, Negotiation Skills, KYC, Sales Analysis & Social Media course completion, you can expect to: Sales Coordinator Account Manager Sales Analyst Marketing Manager Negotiation Consultant Customer Relationship Manager Business Development Manager Social Media Strategist Sales Director Entrepreneur Certificates CPD Certificates Digital certificate - Included
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CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Certificate in Health and Social Care - CPD Certified Diploma course is ideal for: Students seeking mastery in Level 3 Certificate in Health and Social Care - CPD Certified Diploma Professionals seeking to enhance Level 3 Certificate in Health and Social Care - CPD Certified Diploma skills Individuals looking for a Level 3 Certificate in Health and Social Care - CPD Certified Diploma-related career. Anyone passionate about Level 3 Certificate in Health and Social Care - CPD Certified Diploma Requirements This Level 3 Certificate in Health and Social Care - CPD Certified Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Certificate in Health and Social Care - CPD Certified Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
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The courses include Web Development using HTML, CSS, PHP, and WordPress, to build and secure dynamic websites and applications. Each module is designed to build upon the last, ensuring a structured pathway from beginner to expert level. With this Software Engineering course, you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate of 1st Course and our exclusive student ID card absolutely free. Courses Are Included In This Software Engineering: Software Programming, Web Design & Development Bundle: Course 01: C# Programming - Beginner to Advanced Course 02: C++ Development: The Complete Coding Guide Course 03: JavaScript Fundamentals Course 04: Refactor JavaScript Course 05: Node.JS: API Development with Swagger Course 06: Three.js & WebGL 3D Programming Course 07: Python Programming Bible Course 08: Machine Learning with Python Course Course 09: Data Science and Visualisation with Machine Learning Course 10: Project on Deep Learning - Artificial Neural Network Course 11: Penetration Testing with OWASP ZAP Course 12: HTML Web Development Crash Course Course 13: CSS Web Development Course 14: Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course 15: Advanced SAS Programming Using MacrosSQL Course 16: Diploma in User Experience UI/UX Design (Advanced) Course 17: Basics of WordPress: Create Unlimited Websites Course 18: Using WordPress for Affiliate Marketing Course 19: WordPress 5.0 for Beginners to Advanced Course 20: WordPress and SEO Online Course Course 21: How To Build Easy Drag & Drop Landing Pages With WordPress Course 22: Make a WordPress WooCommerce Amazon Affiliate Store Course 23: WordPress Security Mastery Course 24: How To Build a WordPress Membership Site With Memberpress Course 25: Bootstrap - Responsive Web Design Course 26: Masterclass Bootstrap 5 Course - Responsive Web Design Course 27: ASP.Net MVC and Entity Framework Course 28: .NET Core API Development Course 29: How To Startup Your Own SaaS (Software As a Service) Company (SaaS Evolution) Course 30: Basic Jira and Confluence Don't just dream about creating the next big software innovation-make it a reality. Upgrade your skills with the Software Engineering: Computer Programming, Web Design & Development course bundle and attempt to succeed in the fast-paced world of technology. Enrol today and start your journey towards becoming a pivotal player in the tech industry! Learning Outcomes of this Bundle: Master programming fundamentals in C#, C++, JavaScript, and Python. Develop comprehensive web applications using HTML, CSS, PHP, and WordPress. Implement advanced web designs with Bootstrap for responsive layouts. Utilise Python for machine learning and data visualisation projects. Learn security practices and penetration testing with OWASP ZAP. Design and deploy dynamic user interfaces with advanced UI/UX principles. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The "Software Engineering: Computer Programming, Web Design & Development" course bundle is especially designed to empower learners with the skills required to excel in the tech industry. By mastering programming fundamentals in diverse languages such as C#, C++, JavaScript, and Python, participants will gain a robust foundation in coding principles that are applicable across a variety of development environments. This foundational knowledge is crucial for troubleshooting and innovating within the rapidly evolving landscape of technology. Beyond technical skills, the course also focuses on applying Python for Machine Learning and Data Visualisation projects, providing a competitive edge in fields like Data Science and Artificial Intelligence. Security practices and Penetration Testing with tools like OWASP ZAP further prepare learners to secure applications against potential threats. By completing this bundle, participants will not only enhance their coding and web development abilities but also acquire valuable skills in Security and UI/UX Design, making them well-rounded professionals ready for various challenges in the tech industry. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of Software Engineering. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Software Engineering setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Software Engineering related fields impacting their Software Engineering experiences and long-term development. Course Curriculum Course 01: C# Programming - Beginner to Advanced Module 01: Introduction Module 02: Basics To Get Started Module 03: Logic Module 04: Methods (Basic) Module 05: Classes (Basics) Module 06: Variables (Basic) Module 07: Error Handling Module 08: Useful Methods Module 09: Text (Advanced) Module 10: Classes (Advanced) Module 11: Binary (Advanced) Module 12: Asynchronous (Advanced) Module 13: Search In Objects (Linq) Course 02: C++ Development: The Complete Coding Guide Module 01: Introduction & Setting Up Module 02: Basics Module 03: Operators Module 04: String Streams Module 05: Statements & Loops Module 06: Functions Module 07: Advanced Data Types Module 08: Classes Module 09: Errors Module 10: The Mighty Preprocessor Module 11: File I/O Module 12: Extras Course 03: JavaScript Fundamentals Module 01: Introduction Module 02: Reasons of Employee Resignation Module 03: What is JavaScript? Module 04: Running JS Code Module 05: Variables Module 06: What is Talent Management Module 07: Talent Management – The Pillar of Successful Business Module 08: Comparison Operators Module 09: Responsibilities of Talent Management Manager & Professionals Module 10: Function Module 11: Object Module 12: Methods Module 13: While Loops Module 14: Little Activity Before We Begin Module 15: For Loops Module 16: Arrays Module 17: Welcome to the Course Module 18: Multidimensional Arrays Module 19: Introduction to the DOM API Module 20: Conclusion =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring software developers. Current IT professionals. Web developers. System engineers. Tech enthusiasts. Career changers. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Software Developer: $50,000 - $120,000 Web Developer: $40,000 - $85,000 Front-End Developer: $50,000 - $110,000 Python Developer: $60,000 - $120,000 UI/UX Designer: $55,000 - $100,000 Systems Engineer: $60,000 - $130,000 Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free