138 Courses delivered Online

Step into the realm of structured efficiency with our 'Project Management for Managers' course, a meticulously crafted syllabus designed to empower leaders in the corporate landscape. Begin your journey with the foundations of project management, where the path is set for aspiring leaders to navigate the intricacies of effective project delivery. Envision your potential unfolding as you grasp the globally recognized standards of PMBOK and PMI, essential for steering complex projects towards successful horizons. This course is tailored to imbue managers with the prowess to orchestrate teams, timelines, and resources with a maestro's precision. Advance further as you master the dynamics of the project life cycle, learning to synthesise time and quality management into a coherent strategy that resonates with your organisation's objectives. The curriculum extends beyond the traditional scope, incorporating essential soft skills like conflict resolution and communication, indispensable in today's fast-paced corporate environments. By the culmination of your learning expedition, expect to stand as a paragon of project management excellence, ready to catalyse growth and sustainability within your team and enterprise. Learning Outcomes Attain a thorough comprehension of project management fundamentals and PMBOK standards. Develop adeptness in planning, scheduling, and executing projects within set timeframes. Refine strategies for managing human resources, enhancing team performance and talent retention. Acquire expertise in managing organisational change and bolstering business resilience. Augment proficiency in risk assessment and procurement processes to safeguard project interests. Why choose this Project Management for Managers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Project Management for Managers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Project Management for Managers course for? Managers seeking to augment their leadership with project management acumen. Team leaders aiming to adopt global standards in project execution. HR professionals focusing on improving talent and performance management. Executives looking to excel in change and crisis management. Operations managers keen on refining procurement and risk mitigation tactics. Career path Project Manager: £25,000 - £70,000 Risk Manager: £30,000 - £60,000 Human Resources Manager: £35,000 - £65,000 Operations Manager: £28,000 - £65,000 Business Analyst: £35,000 - £70,000 Supply Chain Manager: £30,000 - £60,000 Prerequisites This Project Management for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project Management for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: PMBOK and PMI PMBOK and PMI 00:14:00 Module 03: Global Project Management Global Project Management 00:39:00 Module 04: Project Life Cycle Project Life Cycle 00:29:00 Module 05: Time Management Time Management 00:35:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning & Scheduling Effective Planning & Scheduling 00:46:00 Module 08: Human Resource Management Human Resource Management 00:17:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Talent Management Talent Management 00:18:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 12: Managing Resources Managing Resources 00:18:00 Module 13: Change Management Change Management 00:23:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:17:00 Module 15: Conflict Management Conflict Management 00:18:00 Module 16: Stress Management Stress Management 00:16:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 19: Risk Management Risk Management 00:23:00 Assignment Assignment - Project Management for Managers 00:00:00

🌟 Introducing: Ladder Safety Course - Your Gateway to Workplace Confidence! 🌟 Are you ready to elevate your safety game to new heights? Look no further! Our comprehensive Ladder Safety Course is your ticket to mastering the essential skills and knowledge needed to navigate the heights safely and confidently in any workplace setting. In today's fast-paced work environments, safety is paramount. Whether you're a seasoned professional or just starting out, understanding the fundamentals of ladder safety is non-negotiable. 🚧 Accidents involving ladders are far too common and can lead to serious injuries or even fatalities. Don't let yourself or your team become statistics - equip yourselves with the expertise needed to mitigate risks and ensure a secure work environment.   🛠️ Benefits of Our Ladder Safety Course: Safety First, Always: Learn the best practices for selecting, inspecting, setting up, and using ladders safely. Our course covers everything from proper ladder placement to techniques for ascending and descending with confidence. Risk Mitigation: Identify potential hazards and how to address them effectively. Understanding the common causes of ladder accidents empowers you to take proactive measures to prevent them. Compliance and Regulations: Stay up-to-date with the latest safety regulations and industry standards. Our course ensures that you and your team are well-informed and compliant with safety requirements. Boosted Confidence: Gain the knowledge and skills needed to tackle any ladder-related task with confidence. From simple household chores to complex industrial projects, you'll approach every task with assurance and competence. Workplace Efficiency: A safer workplace is a more efficient workplace. By prioritizing safety, you not only protect yourself and your colleagues but also contribute to improved productivity and morale.   👷‍️ Who is this for? Our Ladder Safety Course is designed for individuals and teams across various industries, including construction, maintenance, facilities management, manufacturing, and beyond. Whether you're a construction worker, electrician, painter, or warehouse operator, this course is tailored to meet your safety needs. New employees looking to familiarize themselves with workplace safety protocols, seasoned professionals seeking to refresh their skills, and employers aiming to enhance their safety culture will all benefit from our comprehensive curriculum.   🚀 Career Path: Investing in your safety skills is an investment in your future. By completing our Ladder Safety Course, you not only safeguard yourself and those around you but also enhance your employability and career prospects. Employers value individuals who prioritize safety, and certification in ladder safety can open doors to new opportunities and advancement within your field. Whether you're aiming for promotions, seeking new job opportunities, or simply looking to excel in your current role, our course equips you with the tools needed to succeed in today's competitive job market. In conclusion, don't leave safety to chance. Enroll in our Ladder Safety Course today and take the first step towards a safer, more secure future. Together, let's climb to new heights - safely and confidently! 🌟   FAQs (Frequently Asked Questions) Is this course suitable for beginners? Absolutely! Our Ladder Safety Course is designed to accommodate individuals of all experience levels, including beginners. Whether you're just starting out in your career or seeking to refresh your knowledge, our course provides comprehensive instruction and practical guidance to ensure that you feel confident and capable when working with ladders. How long does the course take to complete? The duration of the course may vary depending on individual learning pace and the specific curriculum structure. Typically, our Ladder Safety Course can be completed within a few hours to a few days, allowing participants to learn at their own convenience without disrupting their work schedules. Will I receive a certification upon completion? Yes, upon successful completion of the course requirements, participants will receive a certification of completion. This certification serves as tangible proof of your commitment to safety and can be a valuable asset for career advancement and professional development. Are there any prerequisites for enrolling in the course? There are no specific prerequisites for enrolling in our Ladder Safety Course. However, participants should have a basic understanding of workplace safety concepts and a willingness to learn and adhere to safety protocols. Our course is designed to accommodate individuals from diverse backgrounds and skill levels. Can I access the course materials from any device? Yes, our course materials are accessible from a variety of devices, including desktop computers, laptops, tablets, and smartphones. Our user-friendly platform allows participants to engage with the content seamlessly, whether they're at home, in the office, or on the go. Is the course content updated regularly to reflect current safety standards? Absolutely! We understand the importance of staying current with evolving safety standards and regulations. Our team of experts regularly reviews and updates the course content to ensure that it aligns with the latest industry best practices and compliance requirements. Can employers enroll multiple employees in the course? Yes, we offer flexible enrollment options for employers looking to train multiple employees in ladder safety. Our team can work with you to customize a training plan that meets the specific needs and requirements of your organization, ensuring that your workforce is equipped with the skills and knowledge needed to promote a culture of safety.   We hope these FAQs have addressed any questions or concerns you may have had regarding our Ladder Safety Course. If you have any additional inquiries or would like to learn more about our course offerings, please don't hesitate to reach out to our team. We're here to help you climb to new heights - safely and confidently! 🌟 Course Curriculum Module 1 Introduction to Ladder Safety Introduction to Ladder Safety 00:00 Module 2 Ladder Selection and Use Ladder Selection and Use 00:00 Module 3 Ladder Safety in Special Situations Ladder Safety in Special Situations 00:00 Module 4 Ladder Safety Training and Resources Ladder Safety Training and Resources 00:00 Module 5 Ladder Safety Inspections and Maintenance Ladder Safety Inspections and Maintenance 00:00 Module 6 Ladder Safety in Emergencies Ladder Safety in Emergencies 00:00 Module 7 Ladder Safety Regulations Ladder Safety Regulations 00:00 Module 8 Ladder Safety in the Workplace Ladder Safety in the Workplace 00:00 Module 9 Ladder Safety for Special Populations Ladder Safety for Special Populations 00:00

🌟 Introducing: Cashflow Management in Crisis 🌟 In today's volatile economic landscape, businesses face unprecedented challenges. Uncertainty looms large, and the ability to navigate financial storms is paramount. 🌪️ But fear not! Our comprehensive course, 'Cashflow Management in Crisis,' is here to equip you with the essential skills to steer your organization through tumultuous times and emerge stronger than ever before.   🔍 Why Cashflow Management Matters Cashflow is the lifeblood of any business. It's the fuel that keeps operations running smoothly, empowers growth initiatives, and ensures financial stability. However, during times of crisis, maintaining healthy cashflow becomes even more critical. 📉 Fluctuating market conditions, unexpected disruptions, and evolving consumer behaviors can wreak havoc on cash reserves if not managed effectively.   💼 Benefits of Taking Our Course By enrolling in 'Cashflow Management in Crisis,' you'll unlock a treasure trove of knowledge and strategies tailored to safeguard your organization's financial health in turbulent times. Here's what you can expect to gain: Resilience: Learn how to build a robust financial framework that withstands the shocks of crisis situations. From contingency planning to risk mitigation strategies, you'll be well-prepared to navigate unforeseen challenges with confidence. Strategic Decision-Making: Acquire the tools and insights needed to make informed financial decisions in the face of uncertainty. Discover how to prioritize expenditures, optimize cashflow streams, and identify opportunities for cost-saving initiatives. Adaptability: Master the art of agility in financial management. Our course will empower you to quickly adapt your cashflow strategies to changing market dynamics, ensuring your business remains agile and responsive in turbulent times. Stakeholder Confidence: Gain the trust and confidence of investors, lenders, and other stakeholders by demonstrating a proactive approach to cashflow management. Learn how to communicate effectively about your financial health and strategic resilience, fostering stronger relationships and support networks. Long-Term Sustainability: Build a solid foundation for future growth and sustainability. By honing your cashflow management skills, you'll lay the groundwork for enduring success, positioning your organization to thrive in any economic climate.   🎯 Who is this for? Business Owners: Whether you're a startup entrepreneur or a seasoned CEO, mastering cashflow management is essential for steering your business through both calm waters and stormy seas. Finance Professionals: Accountants, financial analysts, and CFOs will benefit from gaining specialized insights into crisis cashflow management, enhancing their ability to protect and optimize their organization's financial resources. Entrepreneurs: As a visionary entrepreneur, staying ahead of financial challenges is crucial for realizing your business goals. This course will empower you to navigate crises with resilience and creativity, ensuring your ventures remain on the path to success.   🚀 Career Path Upon completing 'Cashflow Management in Crisis,' you'll be equipped with a highly sought-after skill set that opens doors to a variety of career opportunities, including: Financial Consultant: Help businesses of all sizes navigate financial challenges and optimize their cashflow management strategies. Risk Manager: Specialize in identifying and mitigating financial risks, ensuring organizations remain resilient in the face of uncertainty. Corporate Strategist: Guide strategic decision-making processes by providing valuable insights into cashflow dynamics and financial resilience. Don't let financial turbulence dictate the fate of your business. Enroll in 'Cashflow Management in Crisis' today and embark on a journey toward financial resilience and long-term success! 💰✨   🌟 Frequently Asked Questions (FAQ) 🌟 1. What is cashflow management, and why is it important? Cashflow management involves monitoring, analyzing, and optimizing the flow of cash in and out of a business. It's essential because cashflow is the lifeblood of any organization, impacting its ability to pay bills, invest in growth, and weather financial storms. 2. How does crisis impact cashflow? Crises, such as economic downturns, natural disasters, or unexpected market shifts, can disrupt normal business operations, affecting revenue streams, supply chains, and customer demand. These disruptions can lead to cashflow challenges, including delayed payments, decreased sales, and increased expenses. 3. What are some common cashflow management strategies? Common cashflow management strategies include maintaining adequate cash reserves, managing accounts receivable and accounts payable effectively, implementing cost-cutting measures, diversifying revenue streams, and establishing contingency plans for emergencies. 4. Who can benefit from taking a cashflow management course? Anyone involved in managing finances, whether in a business or personal capacity, can benefit from learning about cashflow management. This includes business owners, entrepreneurs, finance professionals, managers, and individuals seeking to improve their financial literacy. 5. How can cashflow management skills help during a crisis? Cashflow management skills are invaluable during a crisis as they enable businesses to anticipate and respond to financial challenges effectively. By understanding cashflow dynamics, implementing proactive strategies, and maintaining financial resilience, organizations can mitigate risks, seize opportunities, and emerge stronger from crises. 6. Is cashflow management relevant across different industries? Yes, cashflow management is relevant across all industries and sectors. While specific challenges may vary depending on the nature of the business, the principles of cashflow management remain universally applicable. 7. Can I apply cashflow management principles to personal finances? Absolutely! Many of the principles and strategies taught in cashflow management courses can be applied to personal finances. By budgeting effectively, managing expenses, saving for emergencies, and optimizing income streams, individuals can improve their financial stability and resilience. 8. How can I learn more about cashflow management in crisis situations? Enrolling in a comprehensive cashflow management course, such as 'Cashflow Management in Crisis,' is an excellent way to deepen your understanding and acquire practical skills for navigating financial challenges. Additionally, staying informed through books, online resources, and professional networks can further enhance your knowledge and expertise in this critical area.   Course Curriculum Chapter 1 Watching Birds Chapter 1 Watching Birds 00:00 Chapter 2 Equipment Chapter 2 Equipment 00:00 Chapter 3 Finding Different Types of Birds Chapter 3 Finding Different Types of Birds 00:00 Chapter 4 Finding and Feeding Birds Chapter 4 Finding and Feeding Birds 00:00 Chapter 5 Bird Grooming and Housing Chapter 5 Bird Grooming and Housing 00:00 Chapter 6 Landscaping Chapter 6 Landscaping 00:00

🌟 Unlock the Secrets to Thriving in Turbulent Times with Business Management During Recession Course! 🌟 In the ever-evolving landscape of the business world, one thing remains certain: change is inevitable. And in times of economic downturns and recessions, businesses face unprecedented challenges. But what if you could turn adversity into opportunity? Introducing our transformative course, Business Management During Recession!   🚀 Benefits of Taking Our Course: Strategic Resilience: Learn how to navigate through economic downturns with resilience and strategic foresight. Discover actionable strategies to adapt your business model, streamline operations, and identify new growth opportunities even in the toughest of times. Financial Agility: Gain insights into managing finances effectively during a recession. Understand cash flow management, cost-cutting strategies, and smart investment decisions to safeguard your business's financial health and emerge stronger than ever. Leadership Excellence: Equip yourself with the leadership skills necessary to inspire and motivate your team during challenging times. Learn how to foster a culture of innovation, collaboration, and adaptability to steer your organization towards success despite economic uncertainties. Market Adaptation: Explore innovative ways to pivot your business and adapt to changing market dynamics. From rebranding strategies to exploring new market segments, discover how to stay ahead of the curve and maintain a competitive edge. Risk Management: Master the art of risk management and contingency planning to mitigate potential threats to your business. Identify key risk factors, develop contingency plans, and ensure business continuity even in the face of adversity. Networking Opportunities: Connect with industry experts and fellow entrepreneurs to exchange insights, best practices, and valuable resources. Expand your professional network and gain access to exclusive opportunities for collaboration and growth.   🎯 Who is this for? Entrepreneurs: Whether you're a seasoned entrepreneur or just starting your journey, this course is tailored to help you navigate the complexities of managing a business during a recession. Gain the knowledge and tools you need to not only survive but thrive in turbulent economic times. Business Owners: As a business owner, staying ahead of the curve is essential for long-term success. This course provides invaluable insights and strategies to help you adapt your business model, protect your bottom line, and position your company for sustained growth. Managers and Executives: For managers and executives tasked with steering their organizations through economic uncertainties, this course offers essential guidance and practical solutions. Enhance your leadership skills, financial acumen, and strategic decision-making abilities to lead your team with confidence and resilience. Students and Professionals: Whether you're a student aspiring to enter the world of business or a seasoned professional looking to expand your skill set, this course offers a valuable opportunity to deepen your understanding of business management in challenging economic environments.   🚀 Career Path: Business Consultant: Armed with expert knowledge in business management during recessions, you'll be equipped to offer strategic guidance and advisory services to businesses seeking to navigate through turbulent economic times. Financial Analyst: Specialize in analyzing market trends, assessing risk factors, and advising businesses on financial strategies to mitigate the impact of recessions and maximize profitability. Entrepreneur: Launch and grow your own business ventures with confidence, knowing that you have the skills and knowledge to adapt and thrive in any economic climate. Corporate Leader: Rise through the ranks of corporate leadership by demonstrating your ability to steer organizations through economic downturns with resilience, innovation, and strategic vision.   Don't let economic downturns dictate the fate of your business. Empower yourself with the knowledge, skills, and strategies to not only survive but thrive in turbulent times. Enroll in our Business Management During Recession course today and take the first step towards a brighter and more resilient future for your business! 🌟   FAQ (Frequently Asked Questions) - Business Management During Recession Q1: What are the key strategies for managing a business during a recession? A recession requires businesses to adapt and strategize effectively to navigate through challenging economic times. Key strategies include implementing cost-cutting measures such as reducing discretionary spending, renegotiating contracts with suppliers, and optimizing operational efficiency. Additionally, diversifying revenue streams, focusing on customer retention, and investing in marketing efforts to maintain brand visibility are crucial. Businesses should also prioritize cash flow management, maintaining adequate reserves, and exploring opportunities for innovation and strategic partnerships. Q2: How can businesses protect themselves from the impact of a recession? Businesses can protect themselves from the impact of a recession by proactively assessing their financial health and implementing risk mitigation strategies. This includes building up cash reserves during periods of economic growth, reducing debt obligations, and maintaining a strong relationship with lenders or investors. Businesses should also continuously monitor market trends and adjust their strategies accordingly, diversifying their customer base and product offerings to reduce vulnerability to economic downturns. Q3: What role does leadership play in managing a business during a recession? Leadership plays a critical role in guiding businesses through challenging economic conditions. Effective leaders must inspire confidence, foster resilience among employees, and communicate transparently about the company's goals and challenges. They should also demonstrate adaptability and decisiveness in making tough decisions, such as restructuring or downsizing if necessary, while prioritizing the well-being of their workforce. Moreover, leaders should lead by example, staying informed about industry trends and best practices, and encouraging a culture of innovation and continuous improvement. Q4: How can businesses maintain employee morale and engagement during a recession? Maintaining employee morale and engagement during a recession is essential for sustaining productivity and retaining talent. Businesses can achieve this by fostering open communication channels, providing regular updates about the company's performance and future plans, and soliciting feedback from employees on ways to improve operations. Offering opportunities for professional development, recognizing and rewarding employee contributions, and promoting a positive work-life balance can also boost morale. Additionally, transparent and empathetic leadership, coupled with a supportive company culture, can help alleviate anxiety and uncertainty among employees. Q5: What resources are available to businesses for managing through a recession? Businesses have access to various resources and support mechanisms to help them navigate through a recession. Government agencies often provide assistance programs, grants, or tax incentives aimed at supporting small businesses during economic downturns. Additionally, industry associations, chambers of commerce, and business networks offer resources such as workshops, training programs, and mentorship opportunities. Financial institutions may provide guidance on accessing credit or restructuring debt to improve liquidity. Moreover, consulting firms and business advisors can offer tailored advice and strategies based on industry-specific challenges and opportunities. By leveraging these resources, businesses can better position themselves to weather the effects of a recession and emerge stronger in the long run. Course Curriculum Module 1 Weathering The Storm Weathering The Storm 00:00 Module 2 Understanding The Mortgage Meltdown Understanding The Mortgage Meltdown 00:00 Module 3 Personal Development Personal Development 00:00 Module 4 Economic Recession Strategy Economic Recession Strategy 00:00 Module 5 Recession Proofing Recession Proofing 00:00

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

🔍 Unlock Your Potential with the Certificate in KYC & Customer Due Diligence! 🔍 Are you ready to embark on a rewarding journey towards mastering KYC (Know Your Customer) and Customer Due Diligence? Look no further! Our comprehensive Certificate in KYC & Customer Due Diligence equips you with the essential knowledge and skills to thrive in the dynamic world of compliance and risk management. 🎓   🌟 Benefits of Taking the Course: Stay Compliant: In today's regulatory environment, compliance is paramount. By enrolling in our course, you'll gain a deep understanding of KYC regulations and customer due diligence processes, ensuring your organization remains compliant with legal requirements. Risk Mitigation: Identify and mitigate potential risks associated with customer onboarding and ongoing monitoring. Learn effective risk assessment techniques to protect your organization from financial losses and reputational damage. Enhanced Career Opportunities: Stand out in the job market with a valuable certification in KYC & Customer Due Diligence. Whether you're looking to advance in your current role or explore new career opportunities, this certificate will open doors to a wide range of roles in banking, finance, consulting, and more. Confidence in Decision-Making: Develop the confidence to make informed decisions when it comes to customer onboarding, risk assessment, and compliance procedures. Gain practical insights from industry experts to navigate complex compliance challenges effectively. Professional Growth: Invest in your professional development and stay ahead of the curve in an ever-evolving industry. Our course provides you with the knowledge and skills needed to excel in your career and pursue exciting growth opportunities.   🎯 Who is this for? Compliance Professionals: Stay updated with the latest regulations and best practices in KYC and customer due diligence. Banking and Financial Services Professionals: Enhance your expertise in compliance and risk management to advance your career in the financial industry. Legal and Regulatory Specialists: Deepen your understanding of regulatory requirements and compliance frameworks to better serve your clients. Entrepreneurs and Business Owners: Ensure your business operates in accordance with regulatory standards and safeguards against potential risks. Anyone Interested in Compliance: Whether you're new to the field or seeking to broaden your knowledge, this course is suitable for individuals from diverse backgrounds interested in compliance and risk management.   🚀 Career Path: Upon completing the Certificate in KYC & Customer Due Diligence, you'll be well-equipped for a variety of roles, including: KYC Analyst: Perform thorough due diligence on customers to verify their identities and assess associated risks. Compliance Officer: Ensure adherence to KYC regulations and implement robust compliance frameworks within organizations. Risk Manager: Identify, assess, and mitigate risks associated with customer relationships and transactions. AML (Anti-Money Laundering) Specialist: Detect and prevent money laundering activities by implementing effective AML procedures and controls. Financial Crime Investigator: Investigate suspicious activities and conduct forensic analyses to combat financial crimes. Consultant: Provide advisory services to organizations on KYC and customer due diligence best practices and regulatory compliance.   Don't miss out on this opportunity to take your career to new heights! Enroll in the Certificate in KYC & Customer Due Diligence today and become a sought-after expert in compliance and risk management. 💼 Ready to take the next step? Contact us now to learn more about our course offerings and kickstart your journey towards success! FAQ (Frequently Asked Questions) for Certificate in KYC & Customer Due Diligence Course Q1: What is KYC (Know Your Customer) and why is it important? A: KYC, or Know Your Customer, is a process through which businesses verify the identity of their clients. It involves collecting and assessing information about customers to ensure they are who they claim to be and to assess the risks associated with doing business with them. KYC is crucial for preventing financial crimes such as money laundering, terrorism financing, and fraud. By knowing their customers, businesses can mitigate risks and comply with regulatory requirements. Q2: What is Customer Due Diligence (CDD) and how does it relate to KYC? A: Customer Due Diligence (CDD) is a component of the KYC process. It involves gathering information about customers to assess their risk profile and to understand the nature and purpose of their transactions. CDD helps businesses make informed decisions about the level of risk associated with each customer and enables them to implement appropriate risk management measures. CDD is essential for ensuring compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Q3: What are the key components of a KYC/CDD program? A: A comprehensive KYC/CDD program typically includes the following key components: Customer Identification: Verifying the identity of customers using reliable and independent sources of information. Customer Risk Assessment: Assessing the risk associated with each customer based on factors such as their identity, occupation, transaction patterns, and geographic location. Ongoing Monitoring: Continuously monitoring customer transactions and behavior to detect any suspicious activity or changes in risk profile. Enhanced Due Diligence (EDD): Conducting enhanced due diligence on high-risk customers, such as politically exposed persons (PEPs) or customers from high-risk jurisdictions. Record-Keeping: Maintaining accurate and up-to-date records of customer information and due diligence activities to demonstrate compliance with regulatory requirements. Q4: Who should undergo KYC/CDD training? A: KYC/CDD training is essential for professionals working in industries such as banking, financial services, insurance, real estate, and gaming, where there is a high risk of financial crime. This includes compliance officers, risk managers, customer relationship managers, and frontline staff responsible for customer onboarding and due diligence processes. Additionally, regulatory bodies often require individuals working in these industries to undergo KYC/CDD training to ensure they have the necessary knowledge and skills to fulfill their compliance obligations. These FAQs provide a general overview of KYC and Customer Due Diligence. For more detailed information and specific training requirements, individuals should consult with accredited training providers or regulatory authorities in their jurisdiction. Course Curriculum Module 1 - Introduction to KYC Introduction to KYC 00:00 Module 2 - KYC Requirements in the UK KYC Requirements in the UK 00:00 Module 3 - Customer Due Diligence Customer Due Diligence 00:00 Module 4 - KYC Process _ Procedures Guide KYC Process Procedures Guide 00:00 Module 5 - AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:00 Module 6 - KYC and AML - Key Differences and How They Work Together KYC and AML - Key Differences and How They Work Together 00:00 Module 7 - KYC and AML Regulations in the UK KYC and AML Regulations in the UK 00:00 Module 8 - Reasonable Methods in KYC Verification Reasonable Methods in KYC Verification 00:00

Getting Started The Level 7 Diploma in Logistics and Supply Chain Crisis Management will require learners to critically assess a broad spectrum of occupational health and safety implementation standards, risk assessment techniques, and models. Additionally, they will be expected to apply data mining methods in practical scenarios. The Qualifi Level 7 Diploma in Logistics and Supply Chain Crisis Management is designed to offer learners the following opportunities: Attain a recognized qualification from an internationally acclaimed awarding organization. Engage with a curriculum enriched with up-to-date content pertinent to the contemporary business landscape. Cultivate fresh skills and knowledge that can be promptly applied, particularly in the domain of supply chain risk and resilience management. Prepare for advanced leadership and be taught by esteemed academic and practitioner experts who possess practical experience across various logistics and supply chain sectors.   Key Benefits Assess and provide critical evaluations of various approaches and implementation standards relevant to logistics and supply chain operations. Appraise the significance of strategic leadership in the realm of supply chain risk management. Examine the consequences of globalization on the extended logistics and supply chain operations of organizations. Demonstrate an understanding of sustainability principles and their application in supply chain leadership. Analyse problem-solving techniques tailored to the specific demands of supply chain crisis management and resilience development. Effectively manage strategic risks and foster resilience within a global supply chain context. Key Highlights Are you a practicing logistics professional seeking a deeper understanding of the industry and aiming to advance into senior positions? Then, the Qualifi Level 7 Diploma in Logistics and Supply Chain Crisis Management is the ideal starting point for your career journey. This course will help you build a career and prepare individuals for future roles in the health and social care sector. Remember, the assessment for this qualification is based on assignments only, so you don't need to worry about taking exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we offer comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you can also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways Upon completion of the Level 7 Diploma in Logistics and Supply Chain Crisis Management, graduates may pursue various career paths in education and training, such as: Logistic Manager, with an average salary of £49,453 per year Supply Chain Analyst, with an average salary of £35,380 per year Inventory Manager, with an average salary of £32,000 per year Warehouse Manager, with an average salary ranging from £50,000 to £60,000 per year   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally structured to promote accessibility, eliminating artificial obstacles that may hinder entry and advancement. Prospective learners will gain admission through a center interview if they meet at least one of the following criteria: Possession of a Level 6 qualification in a related field. Holding a Bachelor's degree. Accumulating a minimum of 3 years of managerial work experience that substantiates current and pertinent industry expertise. Progression Upon successful completion of the QUALIFI Level 7 Diploma in Logistics and Supply Chain Crisis Management, learners have multiple avenues for progression, including: Advancing to a QUALIFI Level 7 and 8 Diploma. Direct entry into employment within a relevant professional field. Pursuing a suitable dissertation-only program for a Master's Degree in collaboration with one of our university partnerships Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Critical Issues - Strategic Framework for Understanding Risk and Resilience Building Reference No : M/618/2775 Credit : 20 || TQT : 200 The primary aim of this unit is to empower learners to recognize, coordinate, and execute the necessary activities and procedures essential for devising logistics and supply chain strategies. UNIT2- Engineering Systems Views of Supply Chain Resilience Reference No : T/618/2776 Credit : 20 || TQT : 200 In this unit, learners will explore the process of constructing systems views in conjunction with relevant theories and practices. UNIT3- Sector-Specific Supply Chain Resilience Management Reference No : A/618/2777 Credit : 20 || TQT : 200 This unit will facilitate learners in comprehending the dynamics of comprehensive supply chains and the managerial decisions necessary to uphold risk mitigation strategies and resilience planning. UNIT4- Ethical and Social Supply Chain Management Reference No : F/618/2778 Credit : 20 || TQT : 200 The primary objective of this unit is to afford learners the chance to assess the fundamental concepts of ethical considerations and social capital within the context of contemporary global supply chains. UNIT5- Critical Issues - Supply Chain Crime, Corruption, and Terrorism Reference No : J/618/2779 Credit : 20 || TQT : 200 This unit is structured to direct learners' focus toward strategic concerns that require attention within the logistics and supply chain industry, with a particular emphasis on concealed elements like crime, corruption, and terrorism. UNIT6- Critical Issues - Management of Supply Chains During Natural Disasters, Climate Change, and Pandemics Reference No : A/618/2780 Credit : 20 || TQT : 200 The objective of this unit is to engage in a critical discussion and reflection on contemporary and emerging challenges associated with managing operations in the aftermath of climate change, natural disasters, and pandemic-type events. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Learning Outcomes Learn the essentials of regulatory compliance standards and how to use them in your company Discover how to recognise and control any hazards that could affect the reputation and business operations of your organisation Know how to design, implement, and evaluate efficient compliance initiatives Learn how to prioritise risks based on their possible impact and likelihood as you hone your skills in risk assessment and risk mitigation Improve your crisis management abilities Learn how to stay on top of changing compliance and risk management trends by gaining a wider understanding of them Create a network of industry peers and professionals so that you can benefit from their knowledge and experiences Get a thorough grasp of the role compliance and risk management play in defending your company Description Are you interested in a career in risk management or corporate compliance? The knowledge and abilities you need to be successful in these dynamic industries are provided through our course. Join us to get knowledge on how to manage risk, comply with complex rules, and preserve the good name of your company. Start today on the path to a fulfilling career. This course on compliance and risk management is a thorough programme created to assist people and organisations in developing the abilities and knowledge required to successfully manage risks and guarantee compliance with legal standards. With highly informative lectures, the course covers a broad range of topics to increase your understanding. Participants will obtain a thorough understanding of the ideas and methods behind efficient risk and compliance management. Individuals and organisations can reduce the effect of potential risks and make sure they are complying with applicable requirements by taking this compliance and risk management course. It is a worthwhile investment in one's personal growth that can aid in reputation protection, the reduction of legal and financial obligations, and long-term success. Certificate of Achievement Certificate of Achievement: After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  CPD Accredited Certificate After successfully completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for -4.99, and it will be sent to you immediately after through email. You can get the hard copy for-9.99, which will reach your doorsteps by post. Method of Assessment In order to successfully complete the compliance and risk management course, students are required to pass an online multiple-choice exam. In order to apply for your certificate, you have to score 60%. There is also a set of assessment questions provided in the course. In order to test our understanding of the subjects and your progress after the course, we suggest you take the assessment. Our expert team will evaluate your answers and provide feedback on your assessment. Career path Taking a Compliance and Risk Management course in the UK can lead to a variety of career paths. Here are a few examples, along with their potential annual salary ranges: Compliance Officer: £37,000 to £57,000 per year. Risk Manager: £45,000 to £65,000 per year. Financial Analyst: £30,000 to £55,000 per year. Compliance Consultant: £40,000 to £80,000 per year. Course Content Module 1: Introduction to Compliance Introduction to Compliance 00:12:00 Module 2: Five basic elements of compliance Five Basic Elements of Compliance 00:20:00 Module 3: Compliance Management System (CMS) Compliance Management System (CMS) 00:20:00 Module 4: Compliance Audit Compliance Audit 00:30:00 Module 5: Compliance and Ethics Compliance and Ethics 00:21:00 Module 6: Risk and Types of Risk Risk and Types of Risk 00:19:00 Module 7- Introduction to Risk Management Introduction to Risk Management 00:20:00 Module 8: Risk Management Process Risk Management Process 00:11:00 Mock Exam Mock Exam- Compliance Risk and Management New 00:20:00 Final Exam Final Exam- Compliance Risk and Management New 00:20:00 Assignment Assignment - Compliance and Risk Management 6 days, 3 hours Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

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