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1636 Courses delivered Online

Telephone Customer Service Training

4.5(3)

By Studyhub UK

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Telephone Customer Service Training
Delivered Online On Demand5 hours 21 minutes
£10.99

Ice Cream Recipes

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 4 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about ice cream Understand the core competencies and principles of ice cream Explore the various areas of ice cream Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert Ice cream makers, ice cream artisans and pastry chef Ice Cream Recipes Course Master the skills you need to propel your career forward in ice cream. This course will equip you with the essential knowledge and skillset that will make you a confident Ice cream makers, ice cream artisans and pastry chef and take your career to the next level. This comprehensive ice cream recipes course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this ice cream recipes course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective ice cream practice and equip you with the essential skills, confidence and competence to assist you in the ice cream industry. You'll gain a solid understanding of the core competencies required to drive a successful career in ice cream. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Ice cream makers, ice cream artisans and pastry chef or for people who are aspiring to specialise in ice cream. Enrol in this ice cream recipes course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive ice cream recipes course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this ice cream can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This ice cream recipes course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This ice cream recipes course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This ice cream recipes course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 What we Need to Balance Video lecture 00:04:00 The ice Cream ingredients Video lecture 00:27:00 The actual Calculation Video lecture 00:15:00 Did We Follow The Given Values ? Video lecture 00:04:00 Conclusions Video lecture 00:01:00 Assessment Assessment - Ice Cream Recipes 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Ice Cream Recipes
Delivered Online On Demand
£19

Understanding Emotional Needs of Boys

By Inclusive Solutions

Transforming our approaches to meeting boys emotional needs with some radical fresh thinking

Understanding Emotional Needs of Boys
Delivered Online On Demand1 hour
£149

Oracle 12c SQL Fundamentals

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The target audience for this textbook is all Oracle professionals, both business and systems professionals. Among the specific groups for whom this textbook will be helpful are: ? Business and non-IT professionals ? Application designers and database developers ? Business Intelligence (BI) analysts and consumers ? Database administrators ? Web server administrators Overview The first portion of this textbook considers the logical models upon which a relational database is based and the various configurations and environments in which you may work with the Oracle database. The next segment focuses on the actual SQL syntax for writing database queries. You will begin with the simplest of queries and then proceed onto moderately complex query scenarios. Finally, this textbook covers the DDL, DML and transaction control portions of the SQL language that allow one to create, maintain and manipulate application database objects and application data. This textbook takes a unique approach to SQL training in that it incorporates data modeling theory, relational database theory, graphical depictions of theoretical concepts and numerous examples of actual SQL syntax into one learning vehicle. Relational Databases & Data Models About Data Models About the Relational Model The Electronics Data Model About the Relational DBMS Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL*Plus Setup Jdeveloper Using the Database Interface About Bind & Substitution Variables Using SQL Developer Using SQL*Plus Introduction to the SQL Language About the SQL Language Characteristics of SQL Introducing SQL Using Select SQL Rules The Select Statement The Select Statement Distinct/Unique Keyword Using Alias Names Restricting Results with the Where Clause About Logical Operators Equality Operator Boolean Operators REGEXP_LIKE() In Operator Sorting Data with the Order By Clause About the Order by Clause Multiple Column Sorts Specify the Sort Sequence About Null Values within Sorts Using Column Aliases Pseudo Columns, Functions & Top-N Queries Rowid Pseudo Column ORA_ROWSCN PSEUDO Column ROWNUM Pseudo Column About the Built-In Functions SYSDATE User & UID SESSIONTIMEZONE Function Using the Dual Table Row Limiting & Top-N Queries FETCH First x Rows Only Clause OFFSET x Rows Clause FETCH?PERCENT Clause The WITH TIES Option Joining Tables About Joins Inner Joins Reflexive Join Non-Key Join Outer Join Using the Set Operators About the Set Operators SQL Set Operator Examples UNION Example INTERECT Example MINUS Example UNION All Summary Functions Using Sub-Queries Finding Data with Sub-Queries Standard Sub-Queries Correlated Sub-Queries The EXISTS Operator Aggregating Data within Groups About Summary Groups Find Groups within the Tables Select Data From the Base Tables Select Groups from the Results Use DDL to Create & Manage Tables Create Table Statement Column Data Types Not Null Default Describe Alter Table Statement Drop Table Statement Table DDL Using SQL Developer Alter User Statement Alter Session Statement NLS_Language NLS_Date Use DML to Manipulate Data The Insert Statement The Delete Statement The Update Statement About Transactions Transaction Rollback Transaction Commit Transaction Savepoint The Set Transaction Statement Set Transaction Read Only Statement Rules Understanding the Data Models The Company Data Model The Electronics Data Model About the SQL-99 Standard SQL-92 & SQL-99 Cross Joins Natural Joins Inner Joins Implicit Inner Join Outer Joins Anti Joins Named Sub-Queries Enhancing Groups with Rollup & Cube Using Rollup The Grouping() Function Using Cube SQL Functions: Character Handling What are the SQL Functions? String Formatting Functions UPPER(), LOWER() Example INITCAP() Example Character Codes Functions CHR((), ASCII() Examples PAD & TRIM Functions RPAD() Example RTRIM() Example TRIM() Example String Manipulation Functions DECODE () Example SUBSTR() Example INSTR() Example TRANSLATE() Example REPLACE() Example String Comparison Functions LEAST() Example Phonetic Search Function SOUNDEX() Example SQL Functions: Numeric Handling About the Numeric Data Functions GREATEST() Example ABS() Example ROUND() Example TRUNC() Example SIGN() Example TO_NUMBER() Example & Data ype Conversions NULL VALUES FUNCTIONS NVL() & NVL2() Function NVL() Example (Character) NVL() Example (Numeric Loss of Data) NVL() Example (Numeric Output) NVL2() Example COALESCE() Function NULLIF() Function SQL Functions: Date Handling Date Formatting Functions TO_CHAR() & TO_DATE() Format Patterns TO_CHAR() Examples TO_DATE() Examples EXTRACT() Example Date Arithmetic Functions MONTHS_BETWEEN() Example ADD_MONTHS() Example LAST_DAY() Example NEXT_DAY() Example TRUNC(), ROUND() Dates Example NEW_ TIME() Example About V$TIMEZONE_NAMES CAST() FUNCTION & TIME ZONES Database Objects: About Database Objects About Database Objects About Schemas Making Object References Database Objects: Relational Views About Relations Views The Create View Statement Why Use Views? Accessing Views with DML Maintaining View Definitions Alter View Drop View DDL Using SQL Developer Database Objects: Indexes About Indexes Create & Drop Index Statements Indexes & Performance Data Dictionary Storage Database Objects: Creating Other Objects About Sequences Referencing NEXTVAL Referencing CURRVAL Within the DEFAULT Clause Alter Sequence & Drop Sequence ALTER SEQUENCE DROP SEQUENCE About Identity Columns CREATE TABLE?GENERATED AS IDENTITY ALTER TABLE?GENERATED AS IDENTITY Start With Limit Value ALTER TABLE...DROP IDENTITY About Synonyms CREATE & DROP SYNONYM Statements CREATE SYNONYM DROP SYNONYM Public Vs Private Synonyms CREATE SCHEMA AUTHORIZATION Database Objects: Object Management Using DDL The RENAME Statement TABLESPACE Placement CREATE TABLE?TABLESPACE The Comment Statement The TRUNCATE TABLE Statement Database Objects: Security About Object Security Grant Object Privileges Revoke Object Privileges Object Privileges & SQL Developer Data Integrity Using Constraints About Constraints NOT NULL Constraint NOT NULL Example CHECK Constraint UNIQUE Constraint PRIMARY KEY Constraint REFERENCES Constraint ON DELETE CASCADE Example ON DELETE SET NULL Example Constraints on Existing Tables Constraints & SQL Developer Managing Constraint Definitions RENAMING & DROPPING Constraints ENABLING & DISABLING Constraints DEFERRED Constraint Enforcement SET CONSTRAINTS Handling Constraint Exceptions Constraints with Views DATA Dictionary Storage The Data Dictionary Structure More About the Data Dictionary OBJECT-SPECIFIC Dictionary Views USER_UPDATABLE_COLUMNS The Dictionary Structure METADATA & SQL Developer Additional course details: Nexus Humans Oracle 12c SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Oracle 12c SQL Fundamentals
Delivered OnlineFlexible Dates
Price on Enquiry

Organisational Skills Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Learn effective time management and perform work tasks faster and more efficiently with this Organisational Skills Course. In this course, you will learn how to use your time, energy and resources wisely, which is something every employee values. Having this set of transferable skills will enable you to take control of your professional and personal life, to get things done quicker and in a more practical way. To possess these skills, you will need self-discipline and dedication that are both essential for career progression. Through this course, you will learn how to manage your time effectively, to stay organised in all areas of life. You will also be introduced to techniques that will help with team building and will develop essential management skills.  The key to success is knowing how to plan and organise. With this organisational skills training course, your chaotic and structureless days will be a thing of the past, as you become an overall more competent and confident worker. Who is the course for? Any types of an administrator who is interested in acquiring organizational skills. People who have an interest in learning about administrative organization. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Organisational Skills Course would be beneficial for the following careers: Administrative Assistant Administrative Manager Administrator Businessmen Manager. [/vc_column_text][/vc_column][/vc_row] Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Time Management Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Team Building Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam - Organisational Skills Course 00:20:00 Final Exam Final Exam - Organisational Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Organisational Skills Course
Delivered Online On Demand33 hours
£19

Microsoft Excel Course for Everyone - Complete Excel Course

4.9(27)

By Apex Learning

Overview This Microsoft Excel Course for Everyone - Complete Excel Course is your passport to spreadsheet mastery.Explore Excel in detail and improve your abilities with practical activities that go beyond boring lectures. Take on spreadsheets like an expert, from data entry to difficult formulas and eye-catching graphics. But the magic doesn't end there! After finishing successfully, you'll not only impress with your proficiency with Excel, but you'll also obtain a respected CPD certification to enhance your CV and make a statement in the job market. Consider it your golden ticket to go up in your job!Enrol right away to see how your confidence and chances rise! Don't wait! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Microsoft Excel Course for Everyone - Complete Excel Course. It is available to all students, of all academic backgrounds. Requirements Compatible with a wide range of gadgets, including smartphones, tablets, laptops, Macs, and PCs. Particularly designed to be easily accessed with an internet connection on tablets and smartphones. No strict deadlines; learn whenever it's convenient for you. Individuals with basic English proficiency. Career Path After completing this course, it will increase the value of your CV and open you up to multiple sectors, such as : Data Analyst: £25,000 - £50,000 per year Financial Analyst: £30,000 - £60,000 per year Operations Manager: £35,000 - £70,000 per year Accountant: £25,000 - £50,000 per year Business Intelligence Analyst: £35,000 - £65,000 per year These salary ranges can vary based on factors such as experience, location, and the specific industry of the business. Course Curriculum 15 sections • 80 lectures • 06:51:00 total length •Introduction: 00:03:00 •Course Curriculum: 00:04:00 •Getting started on Windows, macOS, Android, and IOS: 00:01:00 •How to ask great questions: 00:02:00 •FAQ's: 00:01:00 •Starting Excel: 00:04:00 •Introduction: 00:02:00 •Worksheet basics: 00:22:00 •Entering values and formulas: 00:12:00 •Data formats: 00:10:00 •Data handling basics - cut copy and paste: 00:07:00 •Save and print in excel: 00:10:00 •Excel Ranges: 00:05:00 •Introduction: 00:01:00 •Basic formula operations: 00:06:00 •Mathematical functions level 1: 00:20:00 •Mathematical functions level 2: 00:12:00 •Text functions level 1: 00:09:00 •Text functions level 2: 00:13:00 •Logical functions: 00:11:00 •Date time functions: 00:06:00 •V Lookup formula: 00:12:00 •HLookup formula: 00:04:00 •HLookup + Match formula: 00:09:00 •Match + Index formula: 00:05:00 •Introduction: 00:02:00 •XLookup: 00:08:00 •Handling #NA and Approximates match in XLookup: 00:11:00 •Wildcard matching in XLookup: 00:06:00 •Introduction: 00:02:00 •Split text into columns: 00:07:00 •Flash Fill: 00:07:00 •Remove Duplicates: 00:08:00 •Data Validation: 00:07:00 •Get- import Data from Text: 00:06:00 •Get - import Data from CSV: 00:03:00 •Introduction: 00:01:00 •Formatting Font: 00:04:00 •Formatting Alignment: 00:06:00 •Formatting Number: 00:05:00 •Formatting Date: 00:03:00 •Formatting tables: 00:05:00 •Introduction: 00:01:00 •Creating Pivot Table: 00:07:00 •Value field settings: 00:04:00 •Number format: 00:02:00 •Pivot Table Design: 00:03:00 •Excel Exercise: 00:01:00 •Solution for Excel Exercise: 00:02:00 •Introduction: 00:01:00 •Excel Charts - Categories: 00:03:00 •Elements of a chart: 00:04:00 •Easy way to create charts: 00:02:00 •Column or Bar charts: 00:04:00 •Formatting charts: 00:04:00 •Line charts: 00:02:00 •Area charts: 00:02:00 •Pie and Doughnut charts: 00:04:00 •Format AreaPlot or XY chart: 00:08:00 •Scatter or bubble charts: 00:02:00 •Introduction: 00:01:00 •Frequency Distribution and Histograms: 00:04:00 •Waterfall charts: 00:02:00 •Hierarchy charts: sunburst and tree map: 00:03:00 •Combination charts: 00:02:00 •Sparklines: 00:05:00 •Pivot charts: 00:02:00 •Maps chart: 00:04:00 •3D Maps chart: 00:03:00 •Introduction: 00:01:00 •Stock charts: 00:02:00 •Radar charts: 00:02:00 •Surface charts: 00:02:00 •Heat maps: 00:04:00 •Named ranges: 00:05:00 •Indirect Name range Function: 00:06:00 •Import Data table from PDF file - Excel 2021: 00:04:00 •Import Data from Website - Excel 2019 above: 00:09:00 •Project: Sales forecast tracker: 00:07:00 •Product Sale Tax invoice: Tax Calculations: 00:05:00

Microsoft Excel Course for Everyone - Complete Excel Course
Delivered Online On Demand6 hours 51 minutes
£12

Beginning ASP.NET

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at developers who want to build web applications using ASP.NET Core or developers who want to make a career building web applications using Microsoft technology. In the web world, the ability to build robust web applications is key. With the knowledge about ASP.NET Core MVC (that makes use of the Model-View-Controller architecture) that you will take away from this course, you will be prepared to meet this need. In today's age, it's important for you as a developer to possess the ability to separate the programming and business logic. This course covering ASP.NET Core 2 will help you develop this skillset. Setting the Stage Introduction to Web Applications Creating ASP.NET Core application Controllers Role of the Controller in ASP.NET MVC Applications Introduction to Routing Our First Controller Implementing our own IActionResult Adding Views Adding Models Passing Data from the Controller to the View Filters Writing a Custom Filter Views The View Engine and the Razor View Engine Working with Layout Generating HTML Partial View View Components Tag Helpers Models Introduction to Models Model Binding The Entity Framework Using the Entity Framework in ASP.NET MVC applications Database Migration Validation Introduction to Validation Client-Side and Server-Side Validation Server-side Validation Client-side Validation Implementation Routing Convention-Based Routing Attribute-Based Routing Route Attribute at the Controller Level Passing Routing Values in HTTP Action Verbs in the Controller Route Constraints Rest Buy Designing Rest Buy Creating the Entities for the Application Creating EF Context and Migration Adding Features, Testing, and Deployment Adding the Registration Feature Creating a Unit Test Upgrading Our Application to Bootstrap 4 Deploying Rest Buy to Azure Additional course details: Nexus Humans Beginning ASP.NET training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning ASP.NET course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Beginning ASP.NET
Delivered OnlineFlexible Dates
Price on Enquiry

B6259 IBM Cognos Analytics - Author Reports Advanced V11.1.x

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Authors Overview Please refer to course overview This course teaches experienced authors advanced report building techniques to enhance, customize, manage, and distribute reports. Additionally, the student will learn how to create highly interactive and engaging reports that can be run offline by creating Active Reports. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Deck Create an Active Report with 11.0 visualizations

B6259 IBM Cognos Analytics - Author Reports Advanced V11.1.x
Delivered OnlineFlexible Dates
Price on Enquiry

Lean Six Sigma and Project Management Diploma

4.3(43)

By John Academy

Description: If you want to work as a project manager, it's pretty essential to know how the top companies operate. The Lean Six Sigma methodology is a framework that helps you, as the Project Manager, keep on top of your project. Lean Six Sigma is a proven business process improvement methodology for companies striving to gain a competitive edge. In high demand across a diverse range of industries, Lean Six Sigma training is a powerful way to become an invaluable asset at your organization and improve your career prospects. Learn how to reduce workload, eliminate waste and improve productivity in the long-term and develop objective metrics to measure, standardize and improve organizational goals. Who is the course for? Professionals who want to know how six sigma works Businessmen interested in improving their work process by reducing waste to increase profitability Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Lean Six Sigma and Project Management Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Project Manager Quality Assurance Engineering Lean Manufacturing Managers Entrepreneurs Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Introduction to Project Management Introduction & Overview FREE 00:16:00 Tools You Need 00:19:00 Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Stakeholder Management Stakeholder Management 00:21:00 The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Change Management Change Management 00:16:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Implementing the Project Plan Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Mock Exam Mock Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Final Exam Final Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Lean Six Sigma and Project Management Diploma
Delivered Online On Demand26 hours
£25

Certified Advanced Diploma in Management Skills

By iStudy UK

Develop your Managing Skills with this Advanced Course Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Management. The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. The manager is also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit. Leading people is usually part of the description of what a manager does. This course will be beneficial if you are seeking a career in management. It will help you implement a systematic process to manage changes to the project scope or objectives. The course is comprised of multiple units which will teach you what you need to do as a manager. Course Highlights Certified Advanced Diploma in Management Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Advanced Diploma in Management Skills into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Advanced Diploma in Management Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Advanced Diploma in Management Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Advanced Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basic Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting FREE 00:30:00 You have To Believe In Your Goal FREE 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Certified Advanced Diploma in Management Skills
Delivered Online On Demand27 hours
£25