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*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

🌟 Instagram Authority: Amplifying Your Impact! 🌟   Ready to turn your Instagram presence into a powerful force that resonates with your audience and amplifies your impact? Look no further - welcome to the Instagram Authority: Amplifying Your Impact online course!   📸 Why This Course?   In a world dominated by visuals, Instagram is the playground for building your brand, connecting with your audience, and leaving a lasting impression. Our course is meticulously crafted to empower you with the strategies and tactics needed to not only grow your Instagram following but to become a recognized authority in your niche.   🚀 What You'll Learn:   ✅ Strategic Profile Optimization: Transform your Instagram profile into a magnet for your target audience, compelling them to hit that follow button. ✅ Content Creation Mastery: Unlock the secrets to creating visually stunning and engaging content that tells your brand story and captivates your followers. ✅ Hashtag Hacks for Visibility: Learn how to leverage hashtags effectively to increase the discoverability of your content and expand your reach. ✅ Community Building Techniques: Cultivate a loyal community around your brand by understanding the art of engagement, fostering meaningful connections, and turning followers into advocates. ✅ Monetization Strategies: Explore various avenues to monetize your Instagram presence, turning your passion into profit.   🌈 Bonus Goodies!   Enroll now and gain access to exclusive bonus materials, live Q&A sessions, and a supportive community of fellow Instagram enthusiasts.   🎯 Level up your Instagram game and become the authority in your niche! Join us on this journey to Amplifying Your Impact - enroll now! Course Curriculum Basic Overview 00:00 Set Up Your Account 00:00 Mobile Application 00:00 Profile Set Up 00:00 Profile Privacy 00:00 Link Trees 00:00 Opt-In Form 00:00 Making Connections 00:00 Content Creation Tools 00:00 Desktop Video - Part 1 - Capture Camera 00:00 Desktop Video - Part 2 - Capture Screen 00:00 Desktop Screen Shot 00:00 Mobile Video Creation 00:00 Mobile Screen Shot 00:00 Images Posts - Part 1 00:00 Image Posts - Part 2 00:00 Story Post Creation 00:00 Story Posts 00:00 A Note About Story Posts 00:00 Creating Highlights 00:00 Advanced Overview 00:00 Using Instagram Nametags 00:00 Using Tailwind 00:00 Instagram Video Uploads 00:00 Sharing Content on Instagram - Part 1 00:00 Sharing Content on Instagram 00:00 Sharing Instagram Content to Facebook 00:00 Zapier Connections to Facebook 00:00 Zapier Integration To Pinterest 00:00 Zapier Integration With Twitter 00:00 Zapier Media Archiving To Google Drive and To Dropbox 00:00 Zapier Media Archiving To Google Drive and To Dropbox 00:00 WordPress Integrations to Instagram 00:00 Using Influencer Sites 00:00 Monetizing Your Instagram Following 00:00 Note on the Shopify Integration 00:00 Direct Messaging and Group Chat 00:00 Sponsored Posts 00:00 Instagram Ads 00:00 Conclusion 00:00

🚀 Unlock Your Success with Zaxaa Mastery Course!   Are you ready to elevate your online business to new heights? Introducing 'Zaxaa Mastery: Launch Your Success' - the ultimate blueprint to unleash the full potential of Zaxaa and propel your entrepreneurial journey forward!   🎯 Maximize Profits: Discover insider strategies to optimize sales funnels, boost conversions, and skyrocket your profits using Zaxaa's powerful features.   🧠Masterful Insights: Gain expert knowledge from seasoned professionals, unveiling top-notch techniques and tips to leverage Zaxaa's capabilities to the fullest.   💡 Comprehensive Training: From setup to advanced tactics, this course leaves no stone unturned. Learn step-by-step how to navigate Zaxaa's interface and harness its tools effectively. 🔗 Streamline Your Business: Seamlessly manage products, memberships, affiliates, and more, simplifying your operations and maximizing efficiency.   📈 Scale with Confidence: Equip yourself with the skills to scale your business confidently, leveraging Zaxaa's automation and integration capabilities.   👨‍💻 Who Is It For?: Whether you're a seasoned entrepreneur or just starting, this course caters to all levels, providing invaluable insights to supercharge your success.   🏆 Exclusive Bonuses: Gain access to exclusive resources and bonus materials that complement your Zaxaa mastery journey.   🔒 Don't miss this opportunity to unlock the full potential of Zaxaa and propel your business to new heights! Join 'Zaxaa Mastery: Launch Your Success' today!   Enroll now and embark on your journey to mastering Zaxaa - the gateway to elevating your online business success! 🌟 Reserve Your Spot Now! 🌟 Course Curriculum basic Overview 00:00 Pricing 00:00 Sign Up 00:00 Interface 00:00 Affiliate Mode Account Settings 00:00 Affiliate Marketplace 00:00 Choosing and Requesting To Promote A Product 00:00 Approved Products and Promotions 00:00 Setting Your Affiliate Bonus 00:00 The Zaxaa Referral Program 00:00 Seller Mode Payment Integration Settings 00:00 Front Store Settings 00:00 Seller Mode - Autoresponder Settings 00:00 Seller Mode - Blacklist Settings 00:00 Seller Mode - Product Access Settings 00:00 Seller Mode - Create A Product - Part 1 00:00 Seller Mode - Create A Product - Part 2 00:00 Seller Mode - Create A Product - Part 3 00:00 Seller Mode - Create A Product - Part 4 00:00 Conclusion - Archiving 00:00 advance Overview 00:00 Affiliate Settings 00:00 Adding Affiliates To a Product 00:00 Integrated E-Mail System for Content Creator 00:00 Free Trial of Autoresponder 00:00 Integration with Zaxaa 00:00 Adding Contacts to the Autoresponder 00:00 Sending Broadcast E-Mails 00:00 E-Mail Adding Sequences 00:00 Adding Opt-In Forms - Part 1 00:00 Adding Opt In Forms - Part 2 00:00 Using Coupons 00:00 Using Webinars 00:00 Using Zapier With Your Account 00:00 Upgrade for Additional Features 00:00 E-Mail Tagging 00:00 E-Mail Personas 00:00 E-Mail Rules - Part 1 00:00 E-Mail Rules - Part 2 00:00 Conclusion 00:00

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Level 4 Logistics Management** Course 01: Level 4 Logistics Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 1 Business Management Course 07: Anger Management Course 08: Communication Skills Course ***Other Benefits of Level 4 Logistics Management*** Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support ------------------------- [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: An Overview of Logistics Management The Logistics System The Logistics Cycle Key Logistics Terms Logistics Comparisons An Introduction to Key Concepts Module 02: Logistics, the Supply Chain and Competitive Strategy Supply Chain Management is a Wider Concept than Logistics Competitive Advantage The Supply Chain Becomes the Value Chain The Mission of Logistics Management The Supply Chain and Competitive Performance Module 03: Product Design, Cleaner Production and Packaging Background Product Design for Environmental and Sustainable Logistics Selection of Materials Cleaner Production Packaging for the Environment Module 04: Sustainable Purchasing and Procurement The Role of Procurement In the Supply Chain What Is Sustainable Procurement? Drivers and Barriers for Sustainable Procurement Procurement Frameworks Comparing Purchasing Options Module 05: Sustainable Warehousing The Environmental Impact of Warehouses The Roles and Functions of Warehouses Warehouse Location Handling Equipment Assessing the Impact Reduction of Environmental Impact Social Dimension of Sustainability in Warehousing Risks and Vulnerability in Warehousing Module 06: Understanding Customer Service Introduction Why Is Customer Service Important? The Basics of Customer Service Developing a Customer Service Policy Understanding the Levels of Customer Service The Process of Measuring Customer Service Module 07: Basic Inventory Planning and Management Need of Hold Stock Different Kinds of Stockholding/ Inventory Understanding the Cost of Inventory Why does Inventory Costs Increase? Understanding the Inventory Replenishment Systems Understanding the Recorder Point and Safety Stock Module 08: Freight Transport Management Impact of Freight Transport Transport Modes Strategies to Reduce Environmental Impact of Freight Transport Wider Aspects of Sustainability in Freight Transport Module 09: Reverse Logistics and Recycling Product Recovery Options Reverse Logistics Recycling ------------------------- ***GIFT Courses: Course 01: Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law ------------------- Course 02: Level 7 Diploma in Facilities Management Course Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law ------------------- Course 03: Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- Course 04: Level 5 Diploma in Business Analysis ------------------- Course 05: Level 1 Business Management ------------------- Course 06: Anger Management ------------------- Course 07: Communication Skills Course Assessment Method After completing each module of the Level 4 Logistics Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements There are no specific requirements for Logistics Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Level 4 Logistics Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

This Course at a Glance Understand what food hygiene and safety are and how they can be achieved Get acquainted with the keywords related to food hygiene and safety such as food poisoning, food safety hazard, contamination, cross-contamination, hazard analysis, etc. Understand how the pH level in food can relate to food poisoning by bacteria Get acquainted with the recent changes in the food industry to produce food safely and hygienically and the social awareness regarding food poisoning Understand the leading cause of food poisoning and ways to prevent it Understand the difference between food poisoning and food spoilage Learn ways of proper food preservation to eliminate the risk and hazards of food becoming contaminated Learn ways to control microbiological hazards, chemical hazards, allergen hazards, and physical hazards Understand how to implement personal hygiene tactics to ensure food safety and hygiene Understand the importance of workplace cleaning and pest control to ensure the food that you are preparing is safe for human consumption Learn how to implement the basics of a HACCP food safety management system Identify and explain the key pieces of Food Safety legislation and its application to the workplace. Level 3 Food Hygiene and Safety Course for Supervisor and Manager Overview The European Union Regulation (EC) No 852/2004 on food hygiene requires all food handlers to be appropriately trained to ensure that the food prepared, cooked, served or sold is safe for human consumption. Failing to follow food safety standards can result in fatal consequences, with consumers acquiring severe food-borne illnesses. This course is fully up to date with the latest UK and EU laws, rules, and regulations, ensuring that both employers and employees fulfil their legal obligations. Business owners, Supervisors, and Managers of any catering, retail or manufacturing industry are eligible to take this course to upskill their knowledge about proper supervision to ensure the food that is prepared, handled, or packed is done by maintaining absolute hygiene and safety. This course will equip you with the adequate knowledge and credentials to ensure you pose a high standard of personal hygiene in handling food that will boost the rating of your business. Upon successful completion of this Level 3 Food Hygiene and Safety Course for Supervisor and Manager, you will obtain a certificate indicating that they are capable of implementing an effective food safety management within your workplace, as well as supervising and training workers in the safe and hygienic handling of food. Who should take this course? This extensive Level 3 Food Hygiene and Safety Course for Supervisor and Manager is suitable for: Head Chef Supervisor of any food handling industry Manager of any food handling industry Owner of such industry Nursery manager Manager of care homes Whether you are a first-line manager or supervisor working in any retail, catering or manufacturing food industry or any small business owner looking to ensure your staff members are maintaining the standards of food hygiene and safety at your premises, this course will set you up with the appropriate skills and knowledge to respond to any kind of risks and hazards that can occur while handling food. Entry Requirements There are no academic entry requirements for this Level 3 Food Hygiene and Safety Course for Supervisor and Manager course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 3 Food Hygiene and Safety Course for Supervisor and Manager assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction to Food Safety Module 2: Food Poisoning, Spoilage & Preservation Module 3: Microbiology Module 4: Microbiological Hazards & Controls Module 5: Chemical Hazards, Controls & Prevention Module 6: Allergen Hazards & Controls Module 7: Physical Hazards & Controls Module 8: Personal Hygiene Module 9: Design and Use of Food Premises and Equipment Module 10: Cleaning & Disinfection Module 11: Pests & Pest Management Module 12: HACCP & FSMS Module 13: Implementation of HACCP Module 14: 7 Principles of Hazard Control Module 15: Food Safety Legislation & Enforcement Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Uncover the intriguing world of private investigations with our course, 'Fundamentals of Private Investigating.' This comprehensive program is designed to introduce you to the fascinating and often mysterious realm of private detective work. From the initial module that delves into the life of a private investigator, the course seamlessly guides you through the multifaceted investigation process. Each module is meticulously crafted to provide you with an in-depth understanding of various aspects of private investigating, from types of crime to the nuances of surveillance. This course is more than just an academic exploration; it's a practical guide to developing the skills and knowledge necessary to excel in the field of private investigations. Venture further into the curriculum and you will learn about crime scene photography, evidence collection, and the art of finding missing people. The course also covers advanced techniques for interview and interrogation, offering insights into the psychological aspects of information gathering. As you delve deeper, you'll discover the intricacies of identification methods, the use of various information sources, and fingerprint verification. The program doesn't stop there; it also addresses counter-espionage and counter-surveillance tactics, along with investigating domestic issues. With the final modules focusing on report writing and the crucial topic of ethics in private investigations, this course equips you with a holistic view of the private investigator's role, preparing you for a successful career in this intriguing profession. Learning Outcomes Gain foundational knowledge about being a private detective investigator. Understand the comprehensive private investigation process. Learn various techniques for crime scene management and evidence collection. Acquire skills in surveillance, interview, and interrogation methods. Explore the ethical considerations and best practices in private investigations. Why choose this Fundamentals of Private Investigating course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fundamentals of Private Investigating course for? Aspiring private investigators seeking foundational knowledge in the field. Law enforcement professionals looking to transition into private investigation. Legal professionals interested in understanding investigative processes. Security personnel aiming to expand their investigative skills. Individuals interested in a career involving investigative and surveillance work. Career path Private Investigator: £25,000 - £50,000 Crime Scene Investigator: £27,000 - £45,000 Corporate Investigator: £30,000 - £60,000 Legal Investigator: £28,000 - £55,000 Surveillance Officer: £26,000 - £48,000 Security Consultant: £29,000 - £55,000 Prerequisites This Fundamentals of Private Investigating does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fundamentals of Private Investigating was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Being a Private Detective Investigator Being a Private Detective Investigator 00:08:00 Module 02: Private Investigation Process Private Investigation Process 00:14:00 Module 03: Types of Crime Types of Crime 00:14:00 Module 04: Starting a Private Investigation Starting a Private Investigation 00:08:00 Module 05: Crime Scene Photography Crime Scene Photography 00:25:00 Module 06: Collecting Evidence Collecting Evidence 00:15:00 Module 07: Finding Missing People Finding Missing People 00:12:00 Module 08: Techniques for Interview and Interrogation Techniques for Interview and Interrogation 00:16:00 Module 09: Identification Methods, Information Sources and Fingerprint Verification Identification Methods, Information Sources and Fingerprint Verification 00:26:00 Module 10: Surveillance Surveillance 00:16:00 Module 11: Counter-Espionage & Counter-Surveillance Counter-Espionage & Counter-Surveillance 00:12:00 Module 12: Investigating Domestic Issues Investigating Domestic Issues 00:09:00 Module 13: Writing a Case Report Writing a Case Report 00:13:00 Module 14: Ethics in Private Investigations Ethics in Private Investigations 00:10:00

Course Overview Learn all the essential skills to become an expert in Leadership & Management. From this comprehensive Leadership & Management course, you will be able to understand the principles of Leadership & Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Leadership & Management is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Learn leadership theories and be able to criticise them by analysing the benefits and drawbacks Improve your management and leadership abilities in the workplace Acquire negotiating skills by employing negotiation tactics and strategies Master time management and make the most of your time in a productive manner Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Leadership & Management course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Leadership & Management course, learn the vital abilities and knowledge you require to succeed in your life. Introduction to The Course Introduction to the Course 00:03:00 Module 01: Understanding Management and Leadership Understanding Management and Leadership 00:40:00 Module 02: Leadership Theories Leadership Theories 00:25:00 Module 03: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 04: High Performance Teams High Performance Teams 00:32:00 Module 05: Motivating Employees Motivating Employees 00:26:00 Module 06: Organisational Skills Organisational Skills 00:26:00 Module 07: Talent Management Talent Management 00:37:00 Module 08: Succession Planning Succession Planning 00:23:00 Module 09: Business Process Management Business Process Management 00:28:00 Module 10: Communication Skills Communication Skills 00:27:00 Module 11: Negotiation Techniques Negotiation Techniques 00:14:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:21:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:22:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:15:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 07:58:00 Microsoft PowerPoint 08:24:00 A Recap to the Course Recap - Leadership Management 00:46:00 Recommended Materials Workbook -Leadership Management 01:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Covid-19 (Corona Virus) Awareness is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Covid-19 (Corona Virus) Awareness consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction General - History of Coronavirus 00:02:00 People with chronic diseases 00:02:00 Symptoms of Covid-19 00:01:00 Fatality rate by age 00:01:00 The power of social distancing 00:02:00 Persistence of coronavirus on surfaces 00:01:00 All about washing your hands 00:02:00 Death Toll 00:02:00 Myths and Facts 00:03:00 Covid-19 Do's and Don'ts 00:02:00 Tips for households Parenting Tips 00:02:00 Coping with stress 00:02:00 Ways to help elderly people living with you 00:02:00 Ways to help elderly people living ALONE 00:01:00 Covid-19 pandemic preparation for businesses Impact on the global economy 00:02:00 Impact on the indian economy 00:02:00 Covid-19 preparation at workplace 00:02:00 How to protect yourself at workplace 00:01:00 Tips for employers to protect employee health 00:01:00 Tips for preparing workplaces for covid-19 outbreak 00:02:00 Classifying Workers Exposure To Covid-19 00:02:00 Guidance on covid-19 for retail industry 00:02:00 Covid-19 testing as in when and how 00:02:00 Guidance for the package delivery workers 00:02:00 Workers living overseas 00:02:00 Covid-19 outbreak affecting workplaces 00:02:00 Learn how to create an emergency communications' system at the workplace 00:02:00 implementing safety practices for workers who may have come in contact with a Covid-19 patient 00:02:00 Survival strategies for businesses during COVID-19 lockdown 00:02:00 Covid-19 measures for Sales Professionals Strategy and tactics for sales professionals during Covid-19 00:02:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.