42555 Courses delivered Online

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

The S.C.I.E.N.C.E.S World Leader Program is a 6-month powerful personal development training tool incl. Polymathic Training and Coaching Sessions, based around Neuroplastic Mental Acceleration (NMA): encompassing the eight steps to ascension, spread over 60 x 30 minute training sessions: Accept, Aware, Assess, Adapt, Aspire, Accelerate, Actualise, Ascend. The program is designed to provide mental well-being & acceleration by promoting fluid intelligence (the brain’s ability to learn new skills) though activating neuroplasticity - synaptogenisis & neurogenisis.

Feeling Stuck in Your Career? The HR Management: Recruitment & Leadership 20 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, HR Management: Recruitment & Leadershipbundle provides an engaging learning experience, helping you learn skills across various disciplines. With The HR Management: Recruitment & Leadership 20 Courses Bundle!, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. HR Management: Recruitment & Leadershipbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of HR Management: Recruitment & Leadership 20 Courses Bundle! on your job life and career growth! This HR Management: Recruitment & Leadership 20 Courses Bundle! Comprises the Following CPD Accredited Courses: Course 01: Introduction to Modern Human Resource Management Course 02: Complete Guide to HR systems Course 03: Learn Advanced Fundamentals of HR Dashboard Course 04: Virtual Interviewing for HR Course 05: Recruitment: IT Basics for IT Recruiters Course 06: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 07: Key Performance Indicators Professional Course 08: HR Technology Implementation: Preparing Your Team for Success Course 09: Become an Expert in Trello Course 10: Influencing and Negotiating Course 11: Anger Management and Conflict Resolution Program Course 12: Fundamentals of Excellent Leadership Course 13: Organizational Behaviour, HR and Leadership Course 14: Enterprise Risk: Identification and Mitigation Course 15: Essential Communication Skills for Professionals Course 16: Legal Office Administration Course 17: 10 Soft Skills for Workplace Course 18: Learn to Level Up Your Leadership Course 19: Ace Your Presentations: Public Speaking Masterclass Course 20: Time Management What will make you stand out? Upon completion of this online HR Management: Recruitment & Leadership 20 Courses Bundle! you will gain the following: CPD QS Accredited Proficiency with this HR Management: Recruitment & Leadership Bundle After successfully completing HR Management: Recruitment & Leadership bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this HR Management: Recruitment & Leadership Bundle The online test with immediate results You can study and complete HR Management: Recruitment & Leadership bundle at your own pace. Study for HR Management: Recruitment & Leadership bundle using any internet-connected device, such as a computer, tablet, or mobile device. The HR Management: Recruitment & Leadership 20 Courses Bundle! is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the HR Management: Recruitment & Leadership bundle, a comprehensive, complete collection of 20 courses. Each course in HR Management: Recruitment & Leadership bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the HR Management: Recruitment & Leadership bundle offers the flexibility and convenience to learn at your own pace. Make the HR Management: Recruitment & Leadership package your trusted partner in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management : Recruitment & Leadership 20 Courses Bundle! is perfect for: Expand your knowledge and skillset for a fulfilling career with HR Management: Recruitment & Leadership bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with HR Management: Recruitment & Leadership bundle. Discover your passion or explore new career options with the diverse learning opportunities in HR Management: Recruitment & Leadership bundle. Learn on your schedule, in the comfort of your home - HR Management: Recruitment & Leadership bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with HR Management : Recruitment & Leadership bundle. Certificates CPD Certificates Digital certificate - Included

Gain efficiency on Heroku & boost up your skill with the Salesforce Heroku course. This course has been

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

In the dynamic landscape of UK fitness, the demand for qualified and knowledgeable personal trainers is higher than ever. With health and wellness at the forefront of public consciousness, individuals are seeking expert guidance to achieve their fitness goals. This comprehensive course not only addresses the core aspects of personal training but also delves into fitness instruction, sports coaching, and nutrition. Recent challenges in the personal training industry have highlighted the need for professionals with diverse skill sets, making this course a timely and indispensable investment in your career. This Personal Trainer / Gym Instructor / Sports and Fitness Instructor Training Bundle Consists of the following Premium courses: Course 01: Personal Trainer Course 02: Fitness Instructor Certification: Guiding Health and Wellness Course 03: Fitness and Nutrition Fundamentals: A Comprehensive Wellness Journey Course 04: Gym Instructor Certification: Fitness Coaching and Training Course 05: Sports Coaching and Nutrition Course 06: Physical Education (PE) Teacher Course 07: Weight Loss - Intermittent Fasting Course 08: Health and Weight Coaching Certificate Course 09: Sports Nutrition Course 10: Kickboxing Fitness: Mastering Martial Arts for Health Course 11: Best Home Workout Course 12: Marketing for Fitness Business Course Course 13: Sports Medicine Fundamentals Course 14: Sports Massage (Physiotherapy, Reflexology and First Aid) Certification Course 15: Fitness, Sports and Nutrition Training Course 16: Hatha Yoga - Learn To Stay Fit Course 17: Psychology of Anxiety and Stress Course 18: Sports Psychology Unleashed: Enhancing Athletic Performance Course 19: Vegan and Vegetarian Cooking Course 20: Fundamentals of Human Psychology: Understanding the Mind and Behaviour 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Personal Trainer / Gym Instructor / Sports and Fitness Instructor Training bundle, you should be able to: Master the foundations of fitness, nutrition, and wellness coaching. Attain certifications in personal training, gym instruction, and sports coaching. Develop expertise in sports psychology for enhanced athletic performance. Acquire practical skills in sports massage, reflexology, and first aid. Gain insights into marketing strategies for a successful fitness business. Cultivate knowledge in varied fitness disciplines, from Hatha Yoga to Kickboxing. Unlock the secrets to success in the fitness realm through modules ranging from "Fitness and Nutrition Fundamentals" to "Kickboxing Fitness" and "Sports Psychology Unleashed." Our course goes beyond traditional boundaries, incorporating valuable knowledge in weight loss strategies, sports medicine, and even vegan and vegetarian cooking. Equip yourself with the expertise needed to thrive in the competitive fitness industry and transform lives. Become the go-to personal trainer who doesn't just instruct but inspires, leading clients towards holistic health and wellness. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become versatile personal trainers. Fitness enthusiasts seeking a comprehensive wellness education. Sports coaches aiming to enhance their coaching and nutrition knowledge. Anyone interested in a holistic approach to health and weight management. Yoga practitioners looking to expand their fitness expertise. Individuals keen on understanding the psychological aspects of anxiety and stress in the context of fitness. Progression: You can further enrol in - Level 3 Certificate in Personal Training Personal training RQF personal training Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Active IQ Level 3 Diploma in Gym Instructing and Personal Training Level 3 Certificate in Personal Training (RQF) Level 2 fitness instructor Level 2 Certificate in Fitness Instructing Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) (RQF) Level 2 Certificate in Fitness Instructing - Gym-Based Exercise (RQF) Level 2 Certificate in Fitness Instructing Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Level 4 Certificate in Advanced Personal Training Level 3 Diploma in Personal Training (RQF) Active IQ Level 3 Diploma in Personal Training Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Personal Trainer / Gym Instructor / Sports and Fitness Instructor course, all you need is - A smart device A secure internet connection And a keen interest in Personal Trainer / Gym Instructor / Sports and Fitness Instructor Career path Personal Trainer: •25,000 - •40,000 per annum Fitness Instructor: •18,000 - •25,000 per annum Sports Coach: •20,000 - •35,000 per annum Physical Education Teacher: •24,000 - •39,000 per annum Sports Nutritionist: •25,000 - •45,000 per annum Massage Therapist: •20,000 - •35,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Boost Your Career By Enrolling In This Teaching English: 120 hours TEFL / TESOL - CPD Certified Bundle To Overcome Your Challenges! 5 in 1 Teaching English: 120 hours TEFL / TESOL - CPD Certified Bundle Improve your knowledge and enhance your skills to succeed with this Teaching English: 120 hours TEFL / TESOL - CPD Certified bundle. This Teaching English: 120 hours TEFL / TESOL - CPD Certified bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Teaching English: 120 hours TEFL / TESOL - CPD Certified Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: TEFL / TESOL Teacher Training + English Grammar Course 02: Complete English Course - Beginner Level Course 03: British English Pronunciation & Accent Course Course 04: Functional Skills English Course 05: ESOL (English to Speakers of Other Languages) So enrol now in this Teaching English: 120 hours TEFL / TESOL - CPD Certified Today to advance your career! Start your learning journey straightaway! This course curriculum has been designed by experts with years of experience behind them. The Teaching English: 120 hours TEFL / TESOL course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the Teaching English: 120 hours TEFL / TESOL skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching English: 120 hours TEFL / TESOL - CPD Certified bundle is suitable for everyone. Requirements Teaching English: 120 hours TEFL / TESOL - CPD Certified You will not need any prior background or expertise. Career path This Teaching English: 120 hours TEFL / TESOL - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Advanced Parenting Skills Training! In the United Kingdom, a surprising 68% of parents believe they lack critical parenting skills, highlighting a nationwide need for guidance. Our Parenting Skills QLS Endorsed Bundle promises to bridge this gap, offering a comprehensive journey through the complexities and joys of modern parenting. Spanning ten insightful modules, the Parenting Skills course begins with an exploration of advanced parenting techniques, delving into essential skills and tools needed for effective child-rearing. It progresses to cover strategies for fostering healthy parent-child relationships and concludes by empowering parents to nurture leadership qualities in their children. This course is not just about child development; it's a transformative experience for parents aiming to elevate their parenting approach. With a single payment, you will gain access to the Advanced Parenting Skills course, including 10 premium courses, a Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Advanced Parenting Skills Course 02: Early Years Primary Teaching Course 03: Family Law Course 04: Paediatric First Aid (Emergency Care) Course 05: Safeguarding Children Level 3 Course 06: Maternity Care Assistant Course Course 07: Communication Skills Masterclass Course 08: Domestic Violence and Abuse Awareness Diploma Course 09: Child Counselling and Youth Course 10: Couples Therapy & Counselling Course 11: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Learning Outcomes of Advanced Parenting Skills Bundle: By the end of this bundle, learners will be able to: Acquire a profound understanding of advanced parenting techniques and child psychology. Learn about the intricacies of Family Law and safeguarding children. Gain competence in paediatric first aid and emergency care. Understand the role and responsibilities of a maternity care assistant. Become adept in recognising signs of domestic violence and addressing abuse effectively. Hone your communication skills to foster better relationships within your family. Learn the basics of cognitive behavioural therapy, child counselling, and couples therapy. Why Choose Our Advanced Parenting Skills Course: Get instant access to this Parenting Skills course. Learn Parenting Skills from anywhere in the world Parenting Skills is simple to understand Parenting Skills course is entirely online, interactive lesson with voiceover audio Lifetime access to the Parenting Skills course materials This Bundlecomes with 24/7 tutor support Start your learning journey straightaway with our Advanced Parenting Skills Bundle! This Advanced Parenting Skills curriculum has been designed by Parenting Skills experts with years of Parenting experience behind them. The Advanced Parenting Skills course is extremely dynamic and well-paced to help you understand Parenting skills with ease. You'll discover how to master the Advanced Parenting skill while exploring relevant and essential topics. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Parenting Skills bundle is ideal for anyone looking to improve their parenting skills. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path Advanced Parenting Skills Family Counsellor Child Care Worker Maternity Care Assistant Couples Therapist Cognitive Behavioural Therapist Certificates Advanced Parenting Skills - CPD Certified Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.