1957 Courses delivered Online

This Slips, Trips & Falls Safety Training is designed to help you meet the challenges of management in the digital age and develop a set of skills that work in the real world. You will learn ideas, frameworks, and tools required to create an environment and culture in which individuals feel compelled to innovate and contribute to a transforming work environment. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Slips, Trips & Falls Safety Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 1 Introduction To Slips, Trips And Falls Safety Module 1 Introduction to Slips, Trips and Falls Safety 00:11:00 Module 2 Risk Assessment And Hazard Identification Module 2 Risk Assessment and Hazard Identification 00:13:00 Module 3 Prevention Strategies And Control Measures Module 3 Prevention Strategies and Control Measures 00:15:00 Module 4 Reporting Incidents And Near Misses Module 4 Reporting Incidents and Near Misses 00:09:00 Module 5 Legal Responsibilities Module 5 Legal Responsibilities 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you intrigued by the fascinating world of laboratories? Wondering how you can embark on a rewarding career as a Lab Technician? Look no further than our comprehensive course bundle in Lab Technician, Microbiology, and Biomedical Science. In today's scientific landscape, the demand for skilled Lab Technicians is soaring. From conducting experiments to analysing data, Lab Technicians play a crucial role in various fields, including research institutions, healthcare facilities, and industrial laboratories. Our course bundle equips you with the knowledge and expertise necessary to excel in this dynamic profession. By enrolling in our program, you will delve into the intricacies of laboratory techniques, safety protocols, and data analysis methods. From handling samples to operating cutting-edge equipment, you will develop essential skills that are essential for conducting experiments with precision and accuracy. The course bundle comprises of the following eight comprehensive courses: Laboratory Technician Diploma Diploma In Microbiology Biomedical Science Basic Biology DNA and Genealogy Genetics Infection Control PPE Legislation and Compliance Learning Outcomes: Develop a comprehensive understanding of laboratory techniques and procedures for conducting scientific experiments. Gain knowledge of the principles and applications of microbiology, including the study of microorganisms, their growth, and identification. Acquire a deep understanding of biomedical science, exploring the interplay between biology and medical applications. Establish a solid foundation in basic biology, covering fundamental concepts and principles of living organisms. Explore the field of DNA and genealogy, understanding the role of DNA in determining ancestry and genealogical relationships. Gain insight into the principles of genetics, including inheritance patterns, gene expression, and genetic variation. Laboratory Technician Diploma: Master laboratory techniques, safety protocols, and data analysis methods. Gain practical skills in sample handling, equipment operation, and quality control. Develop proficiency in record-keeping and report writing. Join a supportive learning community. Diploma In Microbiology: Explore microorganisms and their impact on health, disease, and industries. Learn lab techniques for isolating and identifying microorganisms. Understand microbial genetics and applications in biotechnology. Contribute to public health. Biomedical Science: Discover the link between biology and medicine. Study human body systems, disease mechanisms, and diagnostic methods. Gain lab skills in cell culture and molecular biology. Prepare for a career in research or healthcare. Basic Biology: Build a foundation in biological principles. Study cells, genetics, and evolution. Analyse ecological interactions and biodiversity. Apply biology to medicine, agriculture, and conservation. DNA and Genealogy: Uncover ancestral connections through DNA analysis. Learn DNA structure and gene expression. Explore inheritance patterns and genetic testing. Interpret genetic data and trace family lineages. Genetics: Deepen your understanding of inheritance and genetic variation. Study gene expression, genetic disorders, and modern genetic technologies. Analyse complex traits and population genetics. Contribute to research and healthcare. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring laboratory technicians in research, healthcare, or industry. Those interested in microorganisms, their role, and applications. Individuals seeking a biomedical science career or further study. Those wanting a solid foundation in basic biology for various fields. Career path Laboratory Technician: £18K to £30K/year Microbiologist: £20K to £40K/year Biomedical Scientist: £25K to £45K/year Genetic Technologist: £25K to £40K/year Research Assistant: £20K to £35K/year Healthcare Scientist: £30K to £50K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Getting Started The QUALIFI Level 4 Diploma in Innovation and Future Foresight aims to provide learners with an understanding of the relationship between innovation and change and their role in developing and growing organisations. Learners will develop practical skills for a career in managing change and leading innovation. Key Benefits Understand and apply the principles of innovation and growth in organisations. To acquire and work with an innovative mindset and apply the principles of research and testing creative ideas. Develop and test innovative business cases; creativity and set innovation in action. To understand the future foresight and apply its methods to develop organisations and manage change. Understand the relationship between innovation, information technology and future foresight. Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 4 Diploma in Innovation and Future Foresight can open many career pathways including, but not limited to: Foresight and Innovation Advisor, with an estimated average salary of £38,000 per annum Open Innovation Advisor with an estimated average salary of £38,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualification will be through a centre interview, and the candidates will be expected to hold the following: Learners who possess qualifications at Level 3 and/or Learners who have work experience in the governmental and non-governmental sectors and Demonstrate ambition with clear career goals Progression Completing the QUALIFI Level 4 Diploma in Innovation and Future Foresight will enable learners to progress to: A QUALIFI Level 5 qualification in a related business area; Employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Innovation and Growth in Organisations Reference No : R/650/5323 Credit : 120 || TQT : 480 This unit aims to help learners understand innovation's role in organisational growth and development. The learner analyses the application and characteristics of innovative culture. UNIT2- The Innovative Mindset Reference No : F/650/5328 Credit : 120 || TQT : 480 This unit aims to acquaint learners with how entrepreneurship can be used in creating an environment of innovation within the context of an organisation and to help them develop an innovative mindset. The learner understands how entrepreneurial activity affects an organisation. UNIT3- Principles of Research and Testing Innovative Ideas Reference No : M/650/5331 Credit : 120 || TQT : 480 This unit aims to enable learners to develop the understanding needed to research and test ideas by exploring the theories, practices and models that form the foundation for successful innovation. UNIT4- Developing Innovative Business Cases Reference No : R/650/5332 Credit : 120 || TQT : 480 This unit aims to give learners the understanding necessary for developing and pitching innovative ideas by giving them an account of business models and cases. UNIT5- Innovation in Action Reference No : T/650/5333 Credit : 120 || TQT : 480 This unit aims to allow learners to gain the knowledge and skills needed to create and implement a new solution to a particular issue within an organisation. UNIT6- Future Foresight Reference No : Y/650/5334 Credit : 120 || TQT : 480 In this unit, learners will gain the knowledge and skills to research and develop a substantial innovative entrepreneurial idea relating to Future Foresight. The learners will understand, apply and implement future foresight methods to establish organisations. UNIT7- Change Management for Innovation and Future Foresight Reference No : A/650/5335 Credit : 120 || TQT : 480 This unit aims to give learners an understanding of the management of change in organisations and the skills to propose a change in an organisational context, usually for innovation and future foresight. UNIT8- Innovation, Information Technology and Future Foresight Reference No : D/650/5336 Credit : 120 || TQT : 480 This unit provides learners with an understanding of the information and processes required to make management decisions relating to innovation and growth. Learners will also be able to suggest improvements to the process to encourage innovation and illustrate the roles of technological progress in foreseeing the future. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Unlock the keys to success in the dynamic world of sports administration with our comprehensive 'Sports Management Leadership' course. From strategic planning to financial analysis, delve into the nuances of organizational structures, leadership in sports, and the global impact of professional circuits. Equip yourself with the skills to navigate sports finance, conflict resolution, data analytics, event planning, and more. Thrive in the sports industry with our expert-led curriculum, blending theory with real-world applications. Join us on the path to becoming a sports management leader and elevate your career in this exciting field!

Getting Started OTHM Level 7 Diploma in Tourism and Hospitality Management provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong learning orientation with the specialist knowledge needed to advance their careers or for graduates entering the tourism and hospitality sector to gain the necessary skills to manage business operations. Upon completing this program, the learners will be equipped with the skills needed to further their careers as tourism and hospitality professionals and to work toward a relevant Master's programme with advanced standing. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master. On completing the course, the students will be able to demonstrate their proficiency in the various management practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry onto the OTHM Level 7 Diploma in Tourism and Hospitality Management qualification, learners must possess: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above on the IELTS (International English Language Testing System)   Progression On successful completion of the OTHM Level 7 Diploma in Tourism and Hospitality Management, a number of progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: An award is achieved with 1 - 12 credits A certificate is earned with 13 - 36 credits A diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Management and Marketing Reference No : J/616/2693 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to analyse the role of technology within the tourism and hospitality industry, including the evaluation of the impacts of latest and emerging technology on organisational operations. Learners will consider the emergence of the e tourism concept and analyse the influence of social media from both consumer and organisation perspectives. UNIT2- Destination Management Reference No : L/616/2694 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to analyse the role of tourism and therefore the visitor economy in modern international tourism destinations from a variety of theoretical perspectives. Learners will gain a critical understanding of broader perspectives required to manage and market tourism within the modern international city, and to implement their tourism and marketing strategies. UNIT3- International Tourism Policy and Development Reference No : R/616/2695 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's critical understanding of the principles of tourism policy and how these relate to issues of development. Learners will evaluate theories of international development and apply these to a tourism context. Learners will also apply development indicators and create proposals for tourism projects to address development problems. UNIT4- E-Tourism and Social Media Reference No : Y/616/2696 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's ability to critically analyse the role of technology within the tourism and hospitality industry, including the evaluation of the impacts of new and emerging technology on organisational operations. Learners will consider the emergence of the etourism concept and analyse the influence of social media from both consumer and organisation perspectives. UNIT5- Organisational Behaviour in International Contexts Reference No : H/616/2698 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's understanding of a spread of theoretical and empirical approaches to organisational behaviour within the tourism and hospitality industry. Learners will examine concepts of culture and its multifaceted impacts on managerial behaviour. Learners will review and analyse issues that managers must meet and resolve. Learners will gain a close grounding in managing in several cultural contexts and within the management of diverse individuals, groups and teams. UNIT6- Advanced Research Methods Reference No : D/616/2697 Credit : 20 || TQT : 200 The aim of this unit is to develop learner's research skills, examining and critiquing a spread of research paradigms and techniques, along with their application to tourism and hospitality research. The unit will provide learners with the abilities and knowledge required to spot and investigate problems and issues within tourism and hospitality and to use appropriate research methods. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started These qualifications have been created for learners who wish to become fully qualified as compulsory education teachers. These Level 6 Diplomas offer an opportunity for career development. Many private sector employers generally require this qualification or a commitment to gain this upon employment. These teaching qualifications cover most curriculum areas within education. The qualifications are for learners who: work, or want to work as teachers/trainers in the compulsory school education sector; are pre-service and in-service learners who need a teaching qualification to confirm occupational competence for their role as a teacher; Are learners who teach in industry   Key Benefits The units will prepare student teachers to work in various contexts. This approach gives flexibility and a greater potential to meet the needs of aspiring teachers. The overall learning outcomes of the qualifications cover the knowledge and skills required by teachers in the school education sector, including: Theories, principles and models in education and training, such as concerning learning, communication, assessment, curriculum development and evaluation and how to apply them to their practice; Teaching, learning and assessment in education and training, such as roles, responsibilities and relationships; using initial and diagnostic assessments to agree with individual learning goals with learners; planning and delivering inclusive Teaching; creating and maintaining a safe, inclusive teaching and learning environment and assessing learning; Understanding professionalism and the influence of professional values in education and training, the policy context of education and training, the impact of accountability to stakeholders and external bodies on education and training, the organisational context of education and training and how to contribute to the quality improvement and quality assurance arrangements of an organisation. Career Pathways The QUALIFI 6 Extended Diploma in Global Teaching Practice can open many career pathways including, but not limited to   Assistant SEND Co., with an estimated average salary of £31,099 per annum Assistant Headteacher - Inclusion and SENDCO, with an estimated average salary of £56,070 per annum Senior Lecturer/Senior Tutor Primary Education, with an estimated average salary of £46,974 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements These qualifications are aimed at graduates and have been designed to be accessible without artificial barriers restricting access and progression. However, candidates must meet local regulatory requirements. Entry to the qualification will be through centre application and interview. Learners will be assessed on an individual basis. Candidates must have an undergraduate degree in a relevant curriculum subject. They must also have attained IELTS Academic 6.0 (a minimum of 6 in reading and writing and 5.5 in speaking and listening).   Progression Learners completing the QUALIFI Level 6 Extended Diploma in Global Teaching Practice can progress to: a QUALIFI Level 7 qualification; university; Into employment in an associated profession.   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Teaching and Learning Theory and Practice Reference No : Y/618/5461 Credit : 20 || TQT : 200 Student teachers analyse and evaluate teaching and learning theory, highlighting links to their current and future practice. This unit's teaching and learning theory aspects require a comprehensive review of ideas of learning and high-leverage practices with particular emphasis on their relevance to outstanding classroom practice. Student teachers will begin to engage practically with various teaching/learning methods and practices. Learners must know how to triangulate information (literature, observations, and reflections) to become reflective practitioners. UNIT2- Developing Evidence-Based Global Teaching Practice Reference No : D/618/5462 Credit : 20 || TQT : 200 This unit enables student teachers to compile, analyse and draw on a range of evidence to improve their classroom practice. Following identifying potential areas for exploration, student teachers will plan and conduct a small-scale classroom inquiry. UNIT3- Professional Placement Reference No : H/618/5463 Credit : 20 || TQT : 200 This unit includes a 120-day professional placement. This consists of a 96-day long-term placement (PP1) and a 24-day short-term placement (PP2). This is a vital element of the overall qualification as it provides student teachers with real-life contexts in which learning and teaching theory are applied. UNIT4- Arabic Language Pedagogy Reference No : K/618/5464 Credit : 20 || TQT : 200 This unit has been carefully structured to enable students to engage in a 10-day specialist immersion training that promotes a critical understanding of Arabic language awareness in Teaching and Arabic language learning and Teaching. UNIT5- Early Years Pedagogy Reference No : M/618/5465 Credit : 20 || TQT : 200 This unit has been carefully structured to enable students to engage in a 10-day specialist immersion training that promotes a critical understanding of Early Years specialist pedagogy. UNIT6- Moral Education Reference No : T/618/5466 Credit : 20 || TQT : 200 This unit has been carefully structured to enable students to engage in a 10-day specialist immersion training that promotes a critical understanding of Moral Education, culture and civic matters. UNIT7- Special Educational Needs and Disability (SEND) Reference No : A/618/5467 Credit : 20 || TQT : 200 This unit has been carefully structured to enable students to engage in a 10-day specialist immersion training that promotes a critical understanding of models and methods of teaching those with special needs. Student teachers will explore, analyse and evaluate teaching students with SEND. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Unlock the Power of Change Management Training 🚀 Welcome to the world of Change Management Training, where transformation meets success! Are you ready to harness the winds of change and navigate your organization towards unparalleled growth and adaptability? Look no further, because our comprehensive Change Management Training course is your compass in the dynamic landscape of modern business.   Why Change Management Training Matters Change is the only constant in today's fast-paced world. From technological advancements to market disruptions, organizations face a myriad of changes that can either propel them forward or leave them struggling to keep up. Change Management Training equips you with the tools, strategies, and mindset needed to not only survive but thrive in the face of change. By understanding the principles of change management, you'll learn how to effectively lead teams through transitions, mitigate resistance, and foster a culture of agility and innovation within your organization. From project managers to executives, mastering the art of change management is the key to driving sustainable growth and staying ahead of the curve.   Benefits of Change Management Training ✅ Enhanced Leadership Skills: Discover how to inspire and motivate teams during times of uncertainty, guiding them towards common goals and objectives. ✅ Increased Adaptability: Learn how to embrace change as an opportunity for growth, turning challenges into stepping stones towards success. ✅ Improved Communication: Master the art of clear and concise communication, ensuring all stakeholders are informed and engaged throughout the change process. ✅ Reduced Resistance: Identify and address resistance to change proactively, minimizing disruptions and maximizing acceptance among team members. ✅ Strategic Alignment: Align change initiatives with organizational objectives, ensuring that every transformation contributes to long-term success.   Who is this for? Change Management Training is designed for professionals at all levels who are looking to enhance their leadership skills, drive organizational change, and thrive in today's rapidly evolving business environment. Whether you're a seasoned executive or a budding entrepreneur, this course provides invaluable insights and practical strategies to help you navigate the complexities of change with confidence and clarity.   Career Path Upon completing our Change Management Training course, you'll be equipped with a versatile skill set that opens doors to a wide range of career opportunities across industries. From change management consultants to transformational leaders within organizations, the possibilities are endless. Take your career to new heights as you become a catalyst for positive change and innovation in your workplace.   FAQs Q: Is this course suitable for beginners? A: Absolutely! Our Change Management Training course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're new to change management or looking to expand your existing knowledge, our comprehensive curriculum has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. Typically, participants can expect to complete the training within a few weeks, with the flexibility to study at their own convenience. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the Change Management Training course, you will receive a certificate of achievement to showcase your newfound skills and expertise. Q: Can I access course materials after completion? A: Absolutely! Once you've completed the course, you'll have continued access to all course materials and resources to review at your leisure. Q: Is there ongoing support available during the course? A: Yes, our dedicated support team is here to assist you every step of the way. Whether you have questions about course content or need technical assistance, we're just a click away.   Join Us on the Journey Are you ready to embrace change and unlock your full potential? Enroll in our Change Management Training course today and embark on a transformative journey towards success. Embrace the future with confidence, and let change be your greatest ally in the pursuit of excellence. Together, we'll redefine what's possible and shape a brighter tomorrow, one transformation at a time. Course Curriculum Module 1_ Introduction to Change Management. Introduction to Change Management. 00:00 Module 2_ Understanding Organizational Change. Understanding Organizational Change. 00:00 Module 3_ Stakeholder Management. Stakeholder Management. 00:00 Module 4_ Change Management Planning. Change Management Planning. 00:00 Module 5_ Managing Resistance to Change. Managing Resistance to Change. 00:00

🌲🛠️ Master the Art of Safe Chainsaw Handling: Chainsaw Safety Training Course! 🌲🛠️ Are you ready to unlock the secrets of safe and efficient chainsaw operation? Look no further than our Chainsaw Safety Training Course! Whether you're a seasoned professional or a beginner looking to hone your skills, this comprehensive course is your ticket to mastering the art of chainsaw safety. Join us on a journey where precision meets protection, and safety is paramount in every cut.   🌟 Why Chainsaw Safety Training Matters? Chainsaws are powerful tools that require careful handling to ensure both personal safety and optimal performance. Without proper training, users risk accidents, injuries, and damage to property. Our Chainsaw Safety Training Course equips you with the knowledge and skills needed to operate chainsaws safely and confidently, reducing the risk of accidents and promoting a culture of safety in every cutting task.   🔧 What You'll Learn: Proper chainsaw handling techniques Safety precautions and hazard identification Maintenance and troubleshooting tips Emergency procedures and first aid protocols Legal and regulatory requirements   🚀 Benefits of Taking Our Course: Safety First: Prioritize safety in every cutting task, reducing the risk of accidents and injuries. Efficiency: Master efficient chainsaw operation techniques, maximizing productivity and minimizing downtime. Confidence: Gain the confidence to tackle challenging cutting tasks with precision and ease. Compliance: Stay up-to-date with legal and regulatory requirements, ensuring compliance with industry standards. Career Advancement: Enhance your employability and career prospects with certified chainsaw safety training. Peace of Mind: Enjoy peace of mind knowing that you have the knowledge and skills to operate chainsaws safely in any situation.   👷‍️ Who is this for? Landscapers and arborists Forestry professionals Construction workers Homeowners and DIY enthusiasts Anyone who uses chainsaws in their work or recreational activities   🛤️ Career Path: Arborist Forestry Technician Landscaping Supervisor Tree Care Specialist Equipment Operator   🔍 FAQs (Frequently Asked Questions): Q: Is this course suitable for beginners? A: Absolutely! Our Chainsaw Safety Training Course caters to individuals of all skill levels, from beginners to experienced professionals. Our comprehensive curriculum covers everything you need to know to operate chainsaws safely and confidently. Q: How long does the course take to complete? A: The duration of the course may vary depending on your learning pace and schedule. Typically, the course can be completed within a few hours to a few days, depending on the depth of the material and your level of engagement. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successful completion of the Chainsaw Safety Training Course, you will receive a certificate of completion, validating your knowledge and skills in chainsaw safety. This certification can enhance your employability and career prospects in various industries. Q: Are there any prerequisites for taking this course? A: There are no specific prerequisites for taking our Chainsaw Safety Training Course. However, a basic understanding of chainsaw operation and safety concepts may be beneficial. Q: Is the course content available online? A: Yes! Our Chainsaw Safety Training Course is delivered entirely online, allowing you to access course materials and resources from anywhere with an internet connection. This flexibility enables you to learn at your own pace and convenience.   🌲🔗 Secure Your Safety, Master Your Chainsaw Skills! 🔗🌲 Don't let the risks of chainsaw operation hold you back! Enroll now in our Chainsaw Safety Training Course and unlock the skills needed to operate chainsaws safely and confidently. Whether you're a professional arborist or a weekend warrior, our course has everything you need to succeed in the world of chainsaw operation. Your safety is our priority! 🌟🛠️ Course Curriculum Module 1_ Introduction to Chainsaw Safety. Introduction to Chainsaw Safety. 00:00 Module 2_ Chainsaw Mechanics and Operation. Module 2_ Chainsaw Mechanics and Operation. 00:00 Module 3_ Chainsaw Safety Techniques. Chainsaw Safety Techniques. 00:00 Module 4_ Advanced Chainsaw Operation and Techniques. Advanced Chainsaw Operation and Techniques. 00:00 Module 5_ Chainsaw Safety in Specific Environments. Chainsaw Safety in Specific Environments. 00:00 Module 6_ Emergency Response and First Aid. Emergency Response and First Aid. 00:00

Super Price is Active! Offer Ends Soon; Hurry Up!! In the UK, the creative industries have been growing at twice the rate of the economy, with 3D modelling skills becoming increasingly essential as reported by the Department for Digital, Culture, Media & Sport. The UK's video game industry, valued at over £5 billion, is a significant player in Europe, leveraging 3D modelling for game development. This 3D Modelling & 3D Printing bundle offers a broad approach to mastering the art of creating three-dimensional digital worlds. The bundle includes a premium course on 3D modelling for 3D printing, a skill in the UK's growing 3D printing market. It also covers creating 3D humanoid characters for Unity and WebGL for interactive graphics. The courses on Blender 3D and Maya interface with Unity 3D equip learners with the skills to create mobile game assets. As 3D modelling becomes more integral to various industries-from gaming to manufacturing-the skills acquired here could prove pivotal in launching and advancing careers. So enroll now and unlock the door to a world where your creativity meets cutting-edge technology. Your future as a 3D modelling expert starts today! This 3D Modelling & 3D Printing - CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: 3D Modelling for 3D Printing Course 02: 3D Humanoid Characters in Unity Course 03: WebGL 2D/3D Programming and Graphics Rendering Course 04: Blender 3D - Create a Cartoon Character Course 05: UV Mapping 3D Knife in Maya Learning Outcomes of 3D Modelling & 3D Printing - CPD Certified Bundle: Master the fundamentals of 3D modelling tailored for precision in 3D printing applications. Create intricate 3D humanoid characters for use in Unity, enhancing gaming experiences. Develop and render interactive 2D/3D graphics using WebGL, a sought-after skill in tech. Learn to design and model a stylized cartoon character in Blender 3D for animation. Acquire the ability to model detailed environments in Maya for Unity 3D mobile games. Gain expertise in UV mapping a 3D knife in Maya, a crucial step in texturing objects. Why Choose Our 3D Modelling & 3D Printing Bundle? FREE 3D Modelling & 3D Printing certificate accredited Get a free student ID card with 3D Modelling & 3D Printing Training Get instant access to this 3D Modelling & 3D Printing course. Learn 3D Modelling & 3D Printing from anywhere in the world The 3D Modelling & 3D Printing is affordable and simple to understand The 3D Modelling & 3D Printing is an entirely online, interactive lesson with voiceover audio Lifetime access to the 3D Modelling & 3D Printing course materials The 3D Modelling & 3D Printing comes with 24/7 tutor support Start your learning journey straightaway! 3D Modelling for 3D Printing: Learn to transform ideas into printable 3D models, mastering the tools and techniques for 3D printing. 3D Humanoid Characters in Unity: Step-by-step guidance on creating realistic 3D humanoid characters within the Unity engine. WebGL 2D/3D Programming and Graphics Rendering: An in-depth tutorial on using WebGL for rendering cutting-edge 2D and 3D web graphics. Blender 3D - Create a Cartoon Character: From concept art to 3D model, learn to bring a cartoon character to life using Blender. Maya & Unity 3D: Modeling Environments for Mobile Games: Techniques for modelling dynamic, high-quality 3D environments for mobile games in Maya & Unity. UV Mapping 3D Knife in Maya: Detailed instructions on the UV mapping process for a complex object like a 3D knife in Maya. Assessment Process Once you have completed all the courses in the 3D Modelling & 3D Printing - CPD Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this 3D Modelling & 3D Printing Bundle. This 3D Modelling & 3D Printing Bundle will help you grasp the basic concepts as well as develop a thorough understanding of the subject. Aspiring 3D artists Game development enthusiasts Creative tech professionals Individuals interested in 3D printing Future graphic designers Animation and VFX students Requirements The 3D Modelling & 3D Printing Bundle does not require any prior knowledge; everyone may participate! This 3D Modelling & 3D Printing Bundle is open to anyone interested in learning from anywhere in the world. Career path This 3D Modelling & 3D Printing Bundle will allow you to kickstart or take your career in the related sector to the next stage. 3D Artist Game Developer Unity Programmer VFX Specialist Animation Creator Environment Designer Certificates Digital certificate Digital certificate - Included Hard copy certificate for first course Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00