Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to: Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following: Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
***24 Hour Limited Time Flash Sale*** Quality Tools and Methods with ISO 9001:2015 - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to a profound exploration of Quality Tools and Methods Management with ISO 9001:2015 in our QLS-endorsed course bundle. This intricate bundle incorporates two essential QLS-endorsed courses: Quality Tools and Methods Management and ISO 9001:2015. Moreover, it is enriched by five relevant CPD QS accredited courses: Quality Management, Performance Management Level 3, Project Management, Energy Auditing Training: ISO 50001, and Lean Six Sigma: Toolkit. Take a deep dive into the theoretical foundations of quality management, understand the ISO 9001:2015 standards, and delve into the tools and methods used to maintain quality. Immerse yourself in the study of performance management, project management, energy auditing, and Lean Six Sigma toolkit, all within one comprehensive learning pathway. Upon the successful completion of the QLS-endorsed courses, a hardcopy certificate will be your ticket to a brighter professional future. The journey doesn't stop there, though. Five more CPD QS accredited courses are there to furnish your knowledge and make your professional profile even more desirable. Embrace the future of quality with our Quality Tools and Methods with ISO 9001:2015 - QLS Training. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Certificate in Quality Tools and Methods Management at QLS Level 3 Course 02: Diploma in ISO 9001:2015 at QLS Level 5 CPD QS Accredited Courses: Course 03: Quality Management Course 04: Performance Management Level 3 Course 05: Project Management Course 06: Energy Auditing Training: ISO 50001 Course 07: Lean Six Sigma: Toolkit Learning Outcomes Upon completion of this Quality Tools and Methods Management with ISO 9001:2015 bundle, learners will: Gain a thorough understanding of Quality Tools and Methods Management. Understand ISO 9001:2015 standards and their application. Learn the intricacies of Quality Management. Gain insights into Performance Management at Level 3. Develop a robust understanding of Project Management principles. Become proficient in the Energy Auditing Training: ISO 50001. Master the Lean Six Sigma Toolkit. Be capable of applying these theoretical concepts in real-world scenarios. This comprehensive bundle offers an intensive journey into the world of Quality Tools and Methods Management, fully integrated with the ISO 9001:2015 standards. It covers a wide spectrum of topics, including performance management, project management, energy auditing, and the Lean Six Sigma toolkit. With these skills, learners will be able to enhance the quality of operations, streamline processes, and execute projects more efficiently. The benefits of undertaking these courses go beyond the simple acquisition of knowledge. Gaining a solid theoretical foundation in these areas not only enhances one's professional capabilities but also opens the doors to broader opportunities. The certification that comes with QLS-endorsed courses further solidifies a learner's standing in their field, marking them as dedicated, knowledgeable professionals. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quality Tools and Methods Management with ISO 9001:2015 bundle is suitable for: Aspiring Quality Managers and Auditors. Professionals looking to understand and implement ISO 9001:2015 standards. Individuals interested in project and performance management. Anyone seeking theoretical knowledge in Lean Six Sigma toolkit and energy auditing. Career path Quality Manager, average salary in the UK: £35,000 - £45,000 per annum. ISO Auditor, average salary in the UK: £30,000 - £40,000 per annum. Project Manager, average salary in the UK: £37,500 - £47,500 per annum. Performance Manager, average salary in the UK: £40,000 - £50,000 per annum. Energy Auditor, average salary in the UK: £30,000 - £40,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access
Why Choose AutoCAD Electrical Training Course | Bespoke? Course Link Master electrical drawings, schematics, and layouts. Utilize symbol libraries and automated circuit design. Access recorded lessons and lifetime email support. "Say goodbye to group classes and hello to 1-on-1 Courses. Dial 02077202581 or WhatsApp 07970325184 to reserve your dates. Duration: 16 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm. AutoCAD Electrical Training Course: Specialized electrical CAD design skills with precision. Streamlined workflows for efficient design. Consistent adherence to industry standards. Increased productivity in electrical design. Enhanced collaboration with other professionals. Access to recorded lessons for review. Lifetime email support for ongoing assistance. Learn AutoCAD for electrical design. Enroll now and create accurate and professional electrical drawings with confidence. Choose in-person or live online sessions. AutoCAD Electrical Training Course: Specialized electrical CAD design skills with precision. Streamlined workflows for efficient design. Consistent adherence to industry standards. Increased productivity in electrical design. Enhanced collaboration with other professionals. Access to recorded lessons for review. Lifetime email support for ongoing assistance. Learn AutoCAD for electrical design. Enroll now and create accurate and professional electrical drawings with confidence. Choose in-person or live online sessions. AutoCAD Electrical Course Content: Introduction to AutoCAD Electrical Software: Overview and features of AutoCAD Electrical Understanding the software interface and tools Project file structure and management Layout and Navigation: Navigating the AutoCAD Electrical workspace Creating new project files and using attribute editors Understanding WDD, WDX, and WDF project files Exploring the Project Manager interface and attribute editors Electrical Diagram Drawing: Numbering and titling wires in diagrams Labelling components Utilizing diagram symbol libraries Creating and editing Electrical Control Circuits (ECC) Component dialog box and Circuit Scale dialog box Introduction to Programmable Logic Controllers (PLCs) and Integrated Systems: PLC Symbols and Concepts Inserting Programmable Logic Controllers (PLCs) into diagrams Adding PLC Units to diagrams Working with PLC Input and Output points and circuits Understanding PLC-based classification Using the Spreadsheet to PLC Input and Output Points utility Custom and Bespoke Symbols: Creating custom symbols for Switches, Wires, Contactors, Motors, Transformers, etc. Specifying symbol conventions and standards Offline and online usage of AutoCAD Electrical databases Drawing for Terminals and Plans: Implementing Terminal symbols in diagrams Handling terminal plans and locations Working with compound level terminals and locations Utilizing the Component command for single and multiple components Managing Jumpers and wiring Modifying Terminal Strips and Dual In-Line Packages (DIP) Understanding DIN Rail, Electrical Enclosure, Circuit Breakers, and Electrical Equipment Generating PDFs and Reports: Exporting drawings to PDF format Organizing report templates Automating the generation of reports Creating Electrical Audit Reports This AutoCAD Electrical course provides comprehensive knowledge of the software, focusing on electrical diagram drawing, symbol creation, PLC integration, terminal planning, and report generation. Participants will gain the skills needed to efficiently design electrical systems using AutoCAD Electrical software. Upon completing the AutoCAD Electrical course, participants will master the intricacies of the software. They will adeptly create accurate electrical diagrams, seamlessly integrate PLCs, design personalized symbols, strategize terminal layouts, and produce reports with precision and efficiency. Armed with these skills, graduates will possess the expertise to confidently design complex electrical systems. This proficiency opens avenues in various job roles such as Electrical Design Engineer, CAD Technician, Control Systems Designer, or even Project Manager in industries like manufacturing, automation, and engineering consultancy.
In this course you will learn all about building creative and beautiful web projects. Together we will build 10 different creative web projects with pure HTML and CSS. If you have some basic knowledge of these technologies and still have some trouble creating your own web projects, or if you want to level up your developer and designer skills, then you have come to the right place.
Are you looking to leverage the capabilities of React to build interactive elements for a website? Then this is the course for you. This course is carefully structured to make the process of learning the latest version of React both practical and easy. Build practical projects such as Feedback app, GitHub Finder, House Marketplace, and Full-Stack MERN support ticket system while learning. An intermediate-level knowledge of JavaScript is required.
Managing Benefits™ Foundation: Virtual In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
Scala is doubtless one of the most in-demand skills for data scientists and data engineers. This competitive course will teach you the essential concepts and methodologies of Scala with a lot of practical implementations.
Master the skills you need to propel your career forward in business management and entrepreneurship. Equip yourself with the essential knowledge and skillset that make you a confident entrepreneur or business manager and take your career to the next level. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed to help you reach your professional goals. This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The skills and knowledge that you will gain through studying this The Entrepreneur Project Masterclass For Inventions And Business Ideas course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course will teach you the theory of effective business management and entrepreneurship practice and equip you with the essential skills, confidence and competence to assist you in the business management and entrepreneurship industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business management and entrepreneurship. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed for business management and entrepreneurship professionals who are aspiring to specialise in business management and entrepreneurship. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Phase 1 - Idea Validation Idea Validation Checklist 00:02:00 Market Research 00:02:00 Prelim Patent Search 00:04:00 Prelim Costing 00:02:00 Concept Description 00:01:00 Product/Business Benefits 00:01:00 What Problem Does it Solve 00:01:00 How To Test Your Idea 00:04:00 Industry Data 00:03:00 Potential Distribution or Go To Market 00:02:00 Contract's and NDA's 00:02:00 Phase 2 - Prototype Protecting Your Invention 00:05:00 Prototype Development and 3D Cad Design 00:05:00 Prototype Testing 00:02:00 Should We Do This In China Pros and Cons 00:06:00 Product Naming 00:03:00 Manufacturing Feasibility 00:05:00 What is the Potential Cost to Manufacture 00:02:00 What is the Potential Retail Cost 00:03:00 Package Design and Costing 00:03:00 Phase 3 - Patents What is a Patent 00:04:00 What are the Patent Types 00:03:00 Patent Search 00:04:00 Patent Claims 00:03:00 Patent Drawings 00:03:00 Patent Filing 00:03:00 Patent Pending, What Does That Mean 00:04:00 IPR 00:03:00 Patent Grant 00:04:00 Patent Pitfalls 00:03:00 Patent Enforcement 00:03:00 I Have a Patent, Am I Protected 00:03:00 Can I Go To Market 00:03:00 Phase 4 - Business Planning Business Planning Introduction 00:03:00 Suggested Retail Price 00:05:00 Market Analysis 00:05:00 Competitive Analysis 00:04:00 Product Roadmap 00:04:00 Distribution 00:05:00 Operations Plan 00:04:00 Phase 5 - Decision Plan Go To Market or Licensing 00:06:00 Licensing 00:05:00 Licensing Options 00:05:00 Go to Market with Invention 00:06:00 Selling your Invention 00:05:00 Identify Potential Buyers 00:05:00 Identify Market 00:07:00 Phase 6 - Business Set Up Business Plan: The Heartbeat of Your Business 00:10:00 How Important is a Business Plan 00:04:00 Initial Business Funding 00:07:00 Setting Up A Business Bank Account 00:04:00 Home Office When Do I Get a Real Office 00:04:00 Phase 7 - Manufacturing Define The Manufacturing Process 00:05:00 Mold Design and Production 00:05:00 Production Costs 00:04:00 Test Production Run 00:06:00 Packaging Design 00:05:00 Shipping Logistics 00:06:00 Local Manufacturers Pros and Cons 00:05:00 Phase 8 - Distribution Reseller Landscape 00:05:00 Forecasting 00:05:00 3PL Negotiations 00:06:00 Live and Die by Distribution 00:04:00 Phase 9 - Business Scams and Pitfalls Patent Scams Renewal Based 00:04:00 General Business Scams 00:04:00 Government Agency Scams 00:04:00 Intellectual Property Scams 00:03:00 Phase 10 - Go To Market PR Negotiations and Set Up 00:07:00 Press Release Creation 00:05:00 Website Build and Launch 00:06:00 Manufacturer's Rep Firm Negotiation and Set Up 00:05:00 Resellers Negotiation and Set Up 00:06:00 Social Media Plan 00:05:00 Marketing Collateral Design 00:05:00 Trade Show Planning 00:06:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Overview This comprehensive course on Delivery Manager will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Delivery Manager comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Delivery Manager. It is available to all students, of all academic backgrounds. Requirements Our Delivery Manager is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 06:35:00 total length •Introduction to Delivery Manager: 00:40:00 •Introduction to Agile Working: 01:00:00 •Key Agile Concept: 00:30:00 •What is Scrum: 01:00:00 •Breakdown of an Entire Project: 00:50:00 •Various Parts of an Agile Project: 00:45:00 •Project Scheduling Using Kanban: 00:40:00 •ICT and Project Management: 00:40:00 •Project Closure: 00:30:00 •Assignment - Delivery Manager: 00:00:00