This CPD accredited short course is for everyone who wants to work more effectively with their collaeagues. It will help strengthen personal competencies including listening and communication, understanding and engaging with different perspectives, and working together to create a positive culture in the office or on the shopfloor.
Duration 1 Days 6 CPD hours Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you?re going to succeed in today?s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem. 1 - Getting the Facts Straight The first session will go over basic financial terms Explore their role in company finances Governing organizations in their area. 2 - The Accounting Cycle Four phases of the accounting cycle Key concepts: cash vs. accrual methods 3 - The Key Reports Take a close look at balance sheets and income statements Review cash flow statements and statements of retained earnings 4 - Keeping Score Explain the chart of accounts and single vs. double entry accounting. 5 - A Review of Financial Terms Introduction to some additional financial terms. 6 - Understanding Debits and Credits De-mystify accounting terms: debits and credits. 7 - Your Financial Analysis Toolbox Sources for financial data Tips on weeding out useless information Calculate common ratios Read an annual report, and some useful decision-making tools. 8 - Identifying High and Low Risk Companies Guidelines for identifying high and low risk companies. 9 - The Basics of Budgeting What is a budget? How a budget fits into the big picture The budgeting process 10 - Working Smarter Basic checklist of computer skills required for success How to choose an accounting package 11 - People and Numbers Dealing with finances Expense Reports Making cuts to someone?s pay? Provide tips on what to do. Additional course details: Nexus Humans Accounting Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accounting Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Creating the Program Performing a Needs Analysis Writing the Basic Outline Researching, Writing, and Editing Choosing Your Delivery Methods Basic Methods Advanced Methods Basic Criteria to Consider Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power Non-Verbal Communication Skills Body Language It?s Not What You Say, it?s How You Say It Overcoming Nervousness Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Creating Fantastic Flip Charts Required Tools The Advantages of Pre-Writing Using Colors Appropriately Creating a Plan B Creating Compelling PowerPoint Presentations Required Tools Tips and Tricks Creating a Plan B Wow 'Em with the Whiteboard Traditional and Electronic Whiteboards Using Colors Appropriately Creating a Plan B Vibrant Videos and Amazing Audio Required Tools Tips and Tricks Creating a Plan B Pumping it Up a Notch Make Them Laugh a Little Encourage Discussion Dealing with Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process
This GRI, IEMA & CPD course is geared for busy professionals who want to understand how to proceed and create a 1st Class GRI Standards Sustainability Report and have a plan for immediate sustainability action without wasting time.
The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation. The New EFQM Model was launched at the EFQM Forum in October 2019 and, as EFQM's country partner for Ireland, CforC is providing Foundation Training on the new model. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. Who is it for? This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services. It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Pre-requisites for this course None Benefits By the end of the course, participants will be able to: explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges explain how the Model is structured and how the different elements apply to their organisation apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement conduct a high-level health check of their organisation The training comprises 8 modules; Module 1 The Changing World Module 2 The Organisation’s Ecosystem Module 3 The Value of a Model Module 4 The EFQM Model Module 5 RADAR Module 6 Using the EFQM Model and RADAR Module 7 The EFQM’s Digital Platform Module 8 Next Steps Delivery The course is delivered through a virtual trainer led live class Cost £450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.
The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation. The New EFQM Model was launched at the EFQM Forum in October 2019 and, as EFQM's country partner for Ireland, CforC is providing Foundation Training on the new model. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. Who is it for? This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services. It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Pre-requisites for this course None Benefits By the end of the course, participants will be able to: explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges explain how the Model is structured and how the different elements apply to their organisation apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement conduct a high-level health check of their organisation The training comprises 8 modules; Module 1 The Changing World Module 2 The Organisation’s Ecosystem Module 3 The Value of a Model Module 4 The EFQM Model Module 5 RADAR Module 6 Using the EFQM Model and RADAR Module 7 The EFQM’s Digital Platform Module 8 Next Steps Delivery The course is delivered through a virtual trainer led live class Cost £450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.
Welcome to our course to become a Massage therapist for a massage certificate online! This course offer you a way to learn how to offer Classic Swedish Massage- one of the most used techniques in the World and by Swedish teachers. -In the course material that is only included in the diploma course you have the theoretical part that is needed if you want to become a massage therapist as well as the full instructional video. -Included in the massage certificate online course are also quizzes, follow ups, our E-book (Build your own Wellness Empire), a massage certificate online and more. -We are here for you, wether if you have questions about the course before buying or about the material after buying. Expectations: For full-time studies, we estimate that it takes about 30 days to complete the course with 50 massage hours included. Of these 50 hours, there also need to be treatments of 30 minutes, so the number of massage treatments you need to perform is between 52-100 to be approved. Please note that the course’s distribution of time is entirely up to you and you have three years to complete the course. To get started- What you need to start the course: Buy our diploma course Plan your studies, read the material, watch and re-watch the video material. Make sure to have a massage table, towels or sheets, massage oil or cream, a clock. Book your practise clients; friends and family so that you can practise- when you are ready (we recommend starting with sections before attempting to do full massages) To complete the course- What do you have to do to pass the course and get the massage certificate online: Learn the material, both written and video (massage) Pass the quizzes (you have several attempts) Pass the last exam (you have 3 years to complete the course and may re-take the test as many times you need) Complete practise hours, send in a client list as “proof” to get the diploma. We also offer you options to take the exams with us at our location, included in the price. Watch the video, practise on your “practise clients” and re-watch as many times as you need. Course summary and table of content: Part 1 (aprox. 120 hours) History General knowledge about massage Some positive effects Applications and indications Contraindications Ergonomics – and professions methods Part 2 (aprox. 250 hours) Massage grips in Classic Swedish Massage Methodology before treatment Classic Swedish Massage- The treatment After completion of treatment Stretching- teaching the client how to Part 3 (aprox. 180 hours) The Movement anatomy The human skeleton The muscles; their origin, attachments and functions Physiology Testing and examination of injury- an introduction to Sports massage Practise clients: 50 hours (aprox. 1,5 weeks) Curriculum Introduction To CourseIntroduction- Classic Swedish Massage Theory Part 1Written Course material part 1- Classic Swedish Massage Theory Part 2Written course material part 2 - Classic Swedish Massage Theory Part 3Written course material part 3 - Classic Swedish Massage Back- Upper BodyWarm up- Classic Swedish MassageLower back- Classic Swedish MassageGlutes- Classic Swedish MassageBack and Rhomboids- Classic Swedish MassageShoulders- Classic Swedish MassageNeck and finishing the back Legs And FeetBack of legs- Classic Swedish MassageFeet- Classic Swedish MassageFront legs- Classic Swedish Massage Front- Upper BodyStomache- Classic Swedish MassageArms-Classic Swedish MassageChest & face- Classic Swedish Massage Ending WordsEnding words- Classic Swedish Massage Extra Material- AnatomyAnatomy Muscles & Skeleton Complete VideoClassic Swedish Massage - Complete video Quiz OneQuiz 1 - CSM 10 questions 60 minutes Last TestLast test - CSM
This qualification is for learners who wish to gain the knowledge, skills and confidence to effectively coach or mentor people within an organisational context. It is also an ideal qualification for those who wish to commence a career in coaching or mentoring.
Why Learn Sketchup Basic to Advance Training Course? Course info SketchUp mastery with our hands-on course go from basics to advanced 3D modeling, advanced rendering, and expert lighting techniques. Immerse yourself in transformative learning tailored for SketchUp excellence. Duration: 16 hrs. Method: 1-on-1 Online Over Zoom is also available. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. Course Benefits: Comprehensive Skills Development: Master SketchUp from basics to advanced, gaining a comprehensive skill set. Efficient 3D Modeling: Learn to navigate and create intricate designs effortlessly with AI-driven 3D modeling techniques. Stunning Visual Realism: Explore advanced rendering methods to bring your designs to life with stunning visual realism. Professional Lighting Mastery: Harness the power of lighting to add depth and dimension, achieving a polished and professional finish. Flexible Learning: Tailor your own schedule with the convenience of pre-booking hours between 9 am and 7 pm, Monday to Saturday. Personalized 1-on-1 Training: Receive personalized attention and guidance with our 1-on-1 training approach. Course Title: "Sketchup Basic to Advance Training Course" Module 1: SketchUp Fundamentals (4 hours) Explore the SketchUp Interface Learn Basic Drawing Tools and Techniques Create and Edit Components Utilize Groups and Layers for Organization Introduction to Scenes and Animation Module 2: Advanced SketchUp Techniques (4 hours) Precision Modeling with Measurements Dynamic Components and Interactivity Advanced 3D Modeling Techniques Importing and Managing 3D Assets Enhance Functionality with SketchUp Extensions Module 3: V-Ray Rendering Basics (4 hours) Navigate the V-Ray Interface Set up V-Ray Materials Master Basic Lighting Techniques Understand Camera Settings and Composition Optimize Rendering Settings and Output Module 4: Advanced V-Ray Rendering (4 hours) Global Illumination and Image-based Lighting Realistic Material Creation Post-Processing using V-Ray Frame Buffer Efficient Scene Management with V-Ray Proxy Rendering Animation Sequences Course Project (2 hours) Integrate SketchUp and V-Ray for a Final Project Receive Guidance on Creating Photorealistic Renderings Participate in a Review and Feedback Session Upon completing the SketchUp Basic to Advance Training Course, participants will: Master SketchUp Basics: Navigate the interface, use drawing tools, and manage components effectively. Advance 3D Modeling: Apply precision modeling, dynamic components, and advanced techniques. Explore Extensions: Enhance functionality with SketchUp extensions. V-Ray Rendering Introduction: Learn V-Ray basics, including materials, lighting, and rendering settings. Advanced V-Ray Techniques: Implement global illumination, realistic materials, post-processing, and animation. Course Project Proficiency: Integrate SketchUp and V-Ray for a final project with photorealistic renderings.