12798 Courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at developers who want to build web applications using ASP.NET Core or developers who want to make a career building web applications using Microsoft technology. In the web world, the ability to build robust web applications is key. With the knowledge about ASP.NET Core MVC (that makes use of the Model-View-Controller architecture) that you will take away from this course, you will be prepared to meet this need. In today's age, it's important for you as a developer to possess the ability to separate the programming and business logic. This course covering ASP.NET Core 2 will help you develop this skillset. Setting the Stage Introduction to Web Applications Creating ASP.NET Core application Controllers Role of the Controller in ASP.NET MVC Applications Introduction to Routing Our First Controller Implementing our own IActionResult Adding Views Adding Models Passing Data from the Controller to the View Filters Writing a Custom Filter Views The View Engine and the Razor View Engine Working with Layout Generating HTML Partial View View Components Tag Helpers Models Introduction to Models Model Binding The Entity Framework Using the Entity Framework in ASP.NET MVC applications Database Migration Validation Introduction to Validation Client-Side and Server-Side Validation Server-side Validation Client-side Validation Implementation Routing Convention-Based Routing Attribute-Based Routing Route Attribute at the Controller Level Passing Routing Values in HTTP Action Verbs in the Controller Route Constraints Rest Buy Designing Rest Buy Creating the Entities for the Application Creating EF Context and Migration Adding Features, Testing, and Deployment Adding the Registration Feature Creating a Unit Test Upgrading Our Application to Bootstrap 4 Deploying Rest Buy to Azure Additional course details: Nexus Humans Beginning ASP.NET training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning ASP.NET course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course should have previous experience with functional or technical focus in Dynamics 365: Finance and Operations Applications. Primarily for those who are aspired to be and new to solution architect role Overview After completing this course, students will be able to: Understand the tasks expected to be completed by the solution architect for Dynamics implementation Complete the solution blueprint artifacts Know where to find technical information to address their customer's questions This course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role. The Architect Role The solution architect role Manage Interactions with FastTrack Get to know FastTrack Make the most of FastTrack templates Solution Blueprint Solution blueprint definition and components Project governance and timeline Solution architecture and organizational structure Working with business process catalog Define Environments, Tools, and Deployment Strategy Understand environment planning Application lifecycle management and deployment strategy Using LCS and Azure DevOps Determine Data Management Strategy Data management overview Develop data migration strategy Determine Integration and Interfaces Strategies Develop integration strategy Integration options Define Security Architecture Important security aspects Security framework Define security strategy Define Testing Strategy Testing strategy overview Testing planning and execution Define Performance Testing Strategy Prepare for performance topics Utilize performance testing tools Business Intelligence and Reporting Implement business intelligence and reporting Determine Licensing and Support Understand licensing estimation Understand support options Prepare for Go-Live Complete solution blueprint Prepare for go-live Class recap Additional course details: Nexus Humans MB-700T00 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-700T00 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is for analysts, developers, and administrators of IBM Watson Explorer Deep Analytics Edition oneWEX. Overview Identify oneWEX platformsIdentify the process and data flows of oneWEX projectsExplore the oneWEX user interfaceExplain ingestion and conversionUtilize Content MinerDefine enrichmentIdentify advanced features of oneWEX This course is designed to teach students core concepts of IBM Watson Explorer Deep Analytics Edition oneWEX. Students will learn to identify the oneWEX platforms as well as the process flow and data flow of oneWEX projects. Students will explore oneWEX tools, such as Content Miner and the Admin Console, while gaining hands-on experience in data acquisition and enrichment. Finally, students will be exposed to more advanced topics, such as Application Builder, Content Analytics Studio, and API usage. Overview of oneWEX Introduction to oneWEX Explore oneWEX architecture Identify installation options Navigation in oneWEX Explore the Admin Console Explore navigation using Content Miner The Collection detail view The REST API Data flow Explore the data flow of oneWEX Search and Analytics collection templates Identify data acquisition Data ingestion Work with datasets Work with crawlers Use an importer Explore conversion Data ingestion log files Analysis using oneWEX Content Miner Explore analysis using Content Miner The Guided Analysis Experience The Guided Analysis view Explore Annotators Enrichment using Annotators Annotator types Enrichment using Labeler Identify enrichment Identify document classification Classify using training data Classification versus clustering The document classification process Enrichment using Ranker Identify enrichment using Ranker The ranking process Migrate annotators from Content Analytics Studio Migrate Content Analytics Studio annotators Identify the UIMA pipeline configuration for oneWEX Update annotators Using Application Builder with oneWEX Application Builder and user roles Explore Application Builder Set up a oneWEX data source Functionality for oneWEX data sources Additional course details: Nexus Humans O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Implmentation Consultants, Business Users, IT Governance Experts, Compliance Managers Overview Discuss the purpose and business use of Process ControlDescribe key features and related harmonization topicsDescribe risk-based internal controlsConfigure Process Control customizing settings and those shared across GRCCreate and manage master dataDiscuss security and authorization requirementsImplement the Process Control solutionUse risk-managed financial compliance practicesPlan and process surveys and testsSet up and maintain Continuous MonitoringIntegrate and use Process Control with Policy ManagementDiscuss operational complianceAggregate deficienciesUse the harmonized reporting frameworkDescribe the use of custom-defined fields and document search This course offers hands-on configuration and implementation of SAP Process Control 10.1, as well as important concepts you will need to know in order to prepare for implementation and ongoing prevention of process risk. Enterprise Goverance, Riskl, and Compliance (eGRC) Risk-Based Approach to Managing Compliance Initiatives Integrated GRC Approach Governance Governance Overview Governance Using Process Control 10.1 Daily Business Use Harmonization Overview Harmonization Concepts Work Centers Setting Up an Entry Page Technical Landscape Configuration Requirements Customizing Central Tasks Shared Master Data and Reports Workflow Authorization Updates Process Control-Specific Customizing Create & Manage Master Data Master Data Overview Setting Up an Organization Hierarchy Setting Up the Account Group Hierarchy Setting Up the Central Process Hierarchy Setting Up the Indirect Entity-Level Control Hierarchy Harmonized Risk Model Uploading Master Data with MDUG Content Lifecycle Management Master Data Change Request Workflow Surveys and Manual Tests Survey and Test Overview Planner Overview Assessment Survey Manual Test Manual Test ? Offline Forms and Data Sheets Disclosure Survey Issue Remediation Risk-Managed Financial Compliance Risk-Based Financial Compliance Materiality Analysis Risk Assessment Control Risk Rating Test Strategy Risk Coverage Analysis Integration with SAP Audit Management Ad Hoc Issues Ad Hoc Issues Integration with SAP Fraud Management Policy Management Policy Management ? Overview Configuring Policy Management Policy Lifecycle Management Continuous Monitoring Continuous Monitoring ? Overview Continuous Monitoring ? Preconfiguration Creating a Data Source Creating a Business Rule Assigning Business Rules to a Control Scheduling a Continuous Monitoring Job Monitoring a Continuous Monitoring Job SAP Queries SAP BW Query Setting Up a Configurable Rule Subscenario Create a Programmed Rule ABAP Reports Process Integration Subscenario SoD Integration Web Service for Continuous Monitoring Event-Based Monitoring SAP HANA Views New CCM Content Upload Capabilities Operational Compliance Overview Operational Compliance Overview and Key Trends CAPA Operational Compliance-Specific Focus in CCM Closing Activies in an ICS Management Cycle Sign-Off Aggregation of Deficiencies Reporting Reports Overview Report Framework Harmonization Dashboard Overview Security & Authorization Security and Authorization ? Overview Authorization Configuration and Setup Implementation Scope and Approach Implementation Scope and Approach Establishing a Compliance Framework Configuring a Multi-Compliance Framework (MCF) Other Process Control Features Custom-Defined Fields Document Search

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This class is intended for the following: Data analysts, Data scientists, Business analysts getting started with Google Cloud Platform. Individuals responsible for designing pipelines and architectures for data processing, creating and maintaining machine learning and statistical models, querying datasets, visualizing query results and creating reports. Executives and IT decision makers evaluating Google Cloud Platform for use by data scientists. Overview This course teaches students the following skills:Identify the purpose and value of the key Big Data and Machine Learning products in the Google Cloud Platform.Use Cloud SQL and Cloud Dataproc to migrate existing MySQL and Hadoop/Pig/Spark/Hive workloads to Google Cloud Platform.Employ BigQuery and Cloud Datalab to carry out interactive data analysis.Train and use a neural network using TensorFlow.Employ ML APIs.Choose between different data processing products on the Google Cloud Platform. This course introduces participants to the Big Data and Machine Learning capabilities of Google Cloud Platform (GCP). It provides a quick overview of the Google Cloud Platform and a deeper dive of the data processing capabilities. Introducing Google Cloud Platform Google Platform Fundamentals Overview. Google Cloud Platform Big Data Products. Compute and Storage Fundamentals CPUs on demand (Compute Engine). A global filesystem (Cloud Storage). CloudShell. Lab: Set up a Ingest-Transform-Publish data processing pipeline. Data Analytics on the Cloud Stepping-stones to the cloud. Cloud SQL: your SQL database on the cloud. Lab: Importing data into CloudSQL and running queries. Spark on Dataproc. Lab: Machine Learning Recommendations with Spark on Dataproc. Scaling Data Analysis Fast random access. Datalab. BigQuery. Lab: Build machine learning dataset. Machine Learning Machine Learning with TensorFlow. Lab: Carry out ML with TensorFlow Pre-built models for common needs. Lab: Employ ML APIs. Data Processing Architectures Message-oriented architectures with Pub/Sub. Creating pipelines with Dataflow. Reference architecture for real-time and batch data processing. Summary Why GCP? Where to go from here Additional Resources Additional course details: Nexus Humans Google Cloud Platform Big Data and Machine Learning Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Platform Big Data and Machine Learning Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is for wireless engineers who work in the following roles: Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineer Overview After taking this course, you should be able to: Describe and implement a Cisco-recommended structured design methodology Describe and implement industry standards, amendments, certifications, and Requests For Comments (RFCs) Describe and implement Cisco enhanced wireless features Describe and implement the wireless design process Describe and implement specific vertical designs Describe and implement site survey processes Describe and implement network validation processes The Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.1 course gives you the knowledge you need to design Cisco© wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.This course, including the self-paced material, helps prepare you to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to to the new CCNP© Enterprise and Cisco Certified Specialist ? Enterprise Wireless Design certifications. Describing and Implementing a Structured Wireless Design Methodology Importance of Planning Wireless Design with a Structured Methodology Cisco Structured Design Model Cisco Design Guides and Cisco Validated Designs for Wireless Networks Role of the Project Manager When Designing Wireless Networks Describing and Implementing Industry Protocols and Standards Wireless Standards Bodies Institute of Electrical and Electronics Engineers (IEEE) 802.11 Standard and Amendments Wi-Fi Alliance (WFA) Certifications Relevant Internet Engineering Task Force (IETF) Wireless RFCs Practice Activity Describing and Implementing Cisco Enhanced Wireless Features Hardware and Software Choices for a Wireless Network Design Cisco Infrastructure Settings for Wireless Network Design Cisco Enhanced Wireless Features Examining Cisco Mobility and Roaming Mobility and Intercontroller Mobility in a Wireless Network Optimize Client Roaming in a Wireless Network Cisco Workgroup Bridge (WGB) and WGB Roaming in a Wireless Network Describing and Implementing the Wireless Design Process Overview of Wireless Design Process Meet with the Customer to Discuss the Wireless Network Design Customer Information Gathering for a Wireless Network Design Design the Wireless Network Deployment of the Wireless Network Validation and Final Adjustments of the Wireless Network Wireless Network Design Project Documents and Deliverables Describing and Implementing Specific Vertical Designs Designs for Wireless Applications Wireless Network Design Within the Campus Extend Wireless Networks to the Branch Sites Examining Special Considerations in Advanced Wireless Designs High-Density Designs in Wireless Networks Introducing Location and Cisco Connected Mobile Experiences (CMX) Concepts Design for Location FastLocate and HyperLocation Bridges and Mesh in a Wireless Network Design Redundancy and High Availability in a Wireless Network Describing and Implementing the Site Survey Processes Site Survey Types Special Arrangements Needed for Site Surveys Safety Aspects to be Considered During Site Surveys Site Survey Tools in Cisco Prime Infrastructure Third-Party Site Survey Software and Hardware Tools Describing and Implementing Wireless Network Validation Processes Post-installation Wireless Network Validation Making Post-installation Changes to a Wireless Network Wireless Network Handoff to the Customer Installation Report

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, site reliability engineers, and other IT professionals with some Ansible experience who are interested in learning how to manage and automate the deployment, configuration, and operation of key network services included with Red Hat Enterprise Linux 8. Overview Provide key network services using software included with Red Hat Enterprise Linux 8, including DNS with Unbound and BIND9, DHCP and DHCPv6, client e-mail transmission, printing service, NFS and SMB protocol file sharing, SQL database service with MariaDB, and web services using Apache HTTPD, nginx, Varnish, and HAProxy. Configure advanced networking for server use cases, including device teaming. Use Red Hat Ansible Engine to automate the manual deployment and configuration tasks covered in this course. Learn how to configure, manage, and scale key services used in the data center Red Hat Services Management and Automation (RH358) is designed for IT professionals with some experience managing Linux© systems and want to learn more about how to manage and deploy network services included with Red Hat© Enterprise Linux which are particularly important in the modern IT data center. You will learn how to install, configure, and manage basic configurations of these services manually, and then use Red Hat Ansible© Engine to automate your work in a scalable, repeatable manner. This course is based on Red Hat Ansible Engine 2.9 and Red Hat Enterprise Linux 8.1. 1 - Manage network services Discuss and review key tools and skills needed to manage network services. 2 - Configure link aggregation Improve the redundancy or throughput of network connections of servers by configuring Linux network teaming between multiple network interfaces. 3 - Manage DNS and DNS servers Explain the operation of DNS service, troubleshoot DNS issues, and configure servers to act as a DNS caching nameserver or as an authoritative name server. 4 - Manage DHCP and IP address assignment Explain and configure services used for IPv4 and IPv6 address assignment including DHCP, DHCPv6, and SLAAC. 5 - Manage printers and printing files Configure systems to print to a network printer that supports IPP Everywhere, as well as manage existing printer queues. 6 - Configure email transmission Discuss how mail servers operate, then configure a server to use system tools and Postfix to send email messages through an outbound mail relay. 7 - Configure MariaDB SQL databases Discuss the basic operation of SQL-based relational databases, perform basic SQL queries for troubleshooting, and be able to set up a simple MariaDB database service. 8 - Configure web servers Provide web content from Apache HTTPD or Nginx web servers, then configure them with virtual hosts and TLS-based encryption. 9 - Optimize web server traffic Improve performance of your web servers by using Varnish to cache static content being served and HAProxy to terminate TLS connections and balance load between servers. 10 - Provide file-based network storage Deliver simple file-based network shares to clients using the NFS and SMB protocols. 11 - Access block-based network storage Configure iSCSI initiators on your servers to access block-based storage devices provided by network storage arrays or Ceph storage clusters.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.