12798 Courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for This certification is for anyone who interfaces with stakeholders or works as a Product Owner in a Scrum Team. Scrum Product Owner Certified (SPOC?) certification exam is designed to confirm applicants practical and working knowledge of Scrum that equips them to handle the business aspects and stakeholders in a Scrum environment. Successful candidates will be awarded the Scrum Product Owner Certified (SPOC?)certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Agile & Scrum Overview What is Agile? Why use Agile? The Agile Manifesto Principles of the Agile Manifesto Agile Methods Other Agile Methods Scrum Overview Scrum Summary Scrum Roles Scrum Roles The Product Owner The Scrum Team The Scrum Master Advantages of Cross-functional Teams Planning in Scrum Scrum Flow Requirements in Scrum Prioritizing the Product Backlog Adaptive Project Management Scrum Planning User Stories The Concept of Persona Acceptance Criteria Generic Done Criteria Criteria for a Good User Story Estimation Importance of Value Risk Burndown Graphics Scrum Board Sprint Planning Sprints (from Product Owner?s point of view) Sprint Planning Meeting Planning Game Task Estimation The Sprint Backlog Implementation of Scrum Daily Stand-up Meeting Sprint Review Meeting Sprint Retrospective Meeting Product Backlog Grooming Scrum for Large Projects Scrum for Large Projects The Chief Product Owner Distributed teams in Scrum Transition to Scrum Mapping Traditional Roles to Scrum Maintaining Stakeholder Involvement Note SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco Integrated Threat Defense solution in their network environment. Cisco integrators and partners Systems and network engineers Technical architects Technical support personnel Overview After taking this course, you should be able to: Understand the network security landscape and the Cisco Integrated Threat Defense (ITD) solutions Describe the key components of the ITD solution and their use in the network Configure the Cisco Identity Services Engine (ISE) for a baseline of operation in the ITD solution Configure the integration between the Cisco Stealthwatch and Cisco ISE platforms Configure the integration between the Cisco Firepower and ISE platforms Configure the integration between Cisco Firepower and Cisco Advanced Malware Protection (AMP) for Endpoints The Implementing an Integrated Threat Defense Solution (SECUR201) v1.2 course provides an analysis of the cybersecurity landscape with an emphasis on the importance of an integrated threat defense architecture. Through a combination of lessons and hands-on practice, you will learn to deploy and integrate Cisco©?s Integrated Threat Defense solutions which include: Cisco Identity Services Engine (ISE), Cisco Stealthwatch, Cisco Firepower NGFW, and Cisco AMP for Endpoints. This course provides you with the knowledge and skills to implement and integrate solution components with existing network services, integrate solution components with the pxGrid (Platform Exchange Grid) framework, integrate network and endpoint-based malware protection, and observation of security dataflow after the introduction of malware. Course Outline Integrated Threat Defense Introduction ITD Products Identity Services Engine Setup Integration of Stealthwatch with Identity Services Engine Integration of Firepower with Identity Services Engine Integration of Firepower with AMP for Endpoints Lab outline Connecting to the Lab Environment Integrating ISE and Active Directory Integrating ISE and Cisco Adaptive Security Appliance (ASA) Configuring pxGrid and Client Certificates Integrating Stealthwatch with Identity Services Engine Integrating Network Visibility Module (NVM) with AnyConnect Integrating Firepower with Identity Services Engine Integrating AMP for Endpoints with Firepower

Duration 1 Days 6 CPD hours This course is intended for This course provides an introductory overview of the CMMC program for organizational decision makers. Business and IT leaders and IT staff might consider taking this course to learn about the CMMC Model to get a sense of what's required for a successful assessment, and the various ways they can start preparing. Overview In this course, you will identify the key elements and potential impacts of the Cybersecurity Maturity Model Certification (CMMC) program. You will: Identify the crucial elements that are driving the CMMC initiative. Describe the architecture of the CMMC Model and the rationale behind it. Prepare your organization for a successful CMMC Assessment. Identify the roles and responsibilities in the CMMC ecosystem and describe the phases of an Assessment. The Cybersecurity Maturity Model Certification (CMMC), managed by The Cyber AB (formerly known as the CMMC Accreditation Body or the CMMC-AB), is a program through which an organization's cybersecurity program maturity is measured by their initial and ongoing compliance with applicable cybersecurity practices. This course provides a complete review of the key elements of this important program and will entitle you to a CMMC Trailblazer badge.Important: This curriculum product is not considered CMMC-AB Approved Training Material (CATM). This course is not intended as certification preparation and does not qualify students to sit for the CMMC CP certification exam. Identifying What's at Stake Topic A: Identify the Threats and Regulatory Responses Topic B: Identify Sensitive Information Describing CMMC Topic A: Describe the CMMC Model Architecture Topic B: Describe the CMMC Program Getting Ready for a CMMC Assessment Topic A: Scope Your Environment Topic B: Analyze the CMMC Assessment Guides Topic C: Foster a Mature Cybersecurity Culture Topic D: Identify Helpful Documents Topic E: Evaluate Your Readiness Interacting with the CMMC Ecosystem Topic A: Identify the CMMC Ecosystem Topic B: Describe a CMMC Assessment

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 3 Days 18 CPD hours This course is intended for The course will likely be attended by SQL Server report creators who are interested in alternative methods of presenting data. Overview After completing this course, students will be able to: ? Perform Power BI desktop data transformation. ? Describe Power BI desktop modelling. ? Create a Power BI desktop visualization. ? Implement the Power BI service. ? Describe how to connect to Excel data. ? Describe how to collaborate with Power BI data. ? Connect directly to data stores. ? Describe the Power BI developer API. ? Describe the Power BI mobile app. The main purpose of the course is to give students a good understanding of data analysis with Power BI. The course includes creating visualizations, the Power BI Service, and the Power BI Mobile App. Introduction to Self-Service BI Solutions Introduction to business intelligence Introduction to data analysis Introduction to data visualization Overview of self-service BI Considerations for self-service BI Microsoft tools for self-service BI Lab : Exploring an Enterprise BI solution Introducing Power BI Power BI The Power BI service Lab : Creating a Power BI dashboard Power BI Using Excel as a data source for Power BI The Power BI data model Using databases as a data source for Power BI The Power BI service Lab : Importing data into Power BI Shaping and Combining Data Power BI desktop queries Shaping data Combining data Lab : Shaping and combining data Modelling data Relationships DAX queries Calculations and measures Lab : Modelling Data Interactive Data Visualizations Creating Power BI reports Managing a Power BI solution Lab : Creating a Power BI report Direct Connectivity Cloud data Connecting to analysis services Lab : Direct Connectivity Developer API The developer API Custom visuals Lab : Using the developer API Power BI mobile app The Power BI mobile app Using the Power BI mobile app Power BI embedded

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

Duration 3 Days 18 CPD hours This course is intended for Business application consultant Data Consultant / Manager Database Administrator Application developer BI specialist Overview This course will prepare you to: Understand and put into practice the main advanced modeling capabilities of SAP HANA 2.0 SPS04 in the areas of text search and analysis, graph modeling, spatial analysis and predictive modeling. Promote these advanced modeling capabilities to extend the core SAP HANA Modeling features. Broaden your experience with the modern SAP HANA tooling in XS Advanced (SAP Web IDE for SAP HANA) This course provides advanced knowledge and practical experience on several topics that are included in, or connected to, the scope of the modeler role. Its purpose is to take a step further, beyond the core modeling knowledge from HA300, and to demonstrate how applications powered by SAP HANA can benefit from innovations such as Spatial Data Storage and Processing, Text Search and Analysis, Predictive Analysis and Graph Modeling.The course is supported by many demos and exercise, which demonstrate the advanced modeling capabilities in several scenarios. For example, working with classical schemas or HDI containers in XS Advanced, using the SQL console, developing graphical models. Some of the proposed case studies blend together several modeling capabilities, such as text with spatial, or text with graph.An introduction to SAP HANA Series Data is also provided. Introduction to Advanced ModelingSAP HANA Predictive Analysis Library (PAL) Describing SAP HANA PAL Using PAL in Flowgraphs Calling PAL Functions in Calculation Views Calling PAL Procedures in SQL Scripts Exploring the PAL Library SAP HANA Spatial Introducing SAP HANA Spatial Working with Spatial Data Types Importing and Exporting Spatial Data Accessing and Manipulating Spatial Data Using Spatial Clustering SAP HANA Graph Defining SAP HANA Graph Workspace Describing the Different Graph Algorithms Using the Graph Node in Calculation Views Using GraphScript Procedures SAP HANA Text Understanding Full Text Search Understanding Text Analysis Understanding Text Mining SAP HANA Series Data Getting Started with SAP HANA Series Data

Duration 2 Days 12 CPD hours This course is intended for This in an introductory-level class for intermediate skilled team members. Students should have prior software development experience or exposure, have some basic familiarity with containers, and should also be able to navigate the command line. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert facilitator, students will explore: What a Kubernetes cluster is, and how to deploy and manage them on-premises and in the cloud. How Kubernetes fits into the cloud-native ecosystem, and how it interfaces with other important technologies such as Docker. The major Kubernetes components that let us deploy and manage applications in a modern cloud-native fashion. How to define and manage applications with declarative manifest files that should be version-controlled and treated like code. Containerization has taken the IT world by storm in the last few years. Large software houses, starting from Google and Amazon, are running significant portions of their production load in containers. Kubernetes is an open-source system for automating deployment, scaling, and management of containerized applications. This is a hands-on workshop style course that teaches core features and functionality of Kubernetes. You will leave this course knowing how to build a Kubernetes cluster, and how to deploy and manage applications on that cluster. Getting Started Our sample application Kubernetes concepts Declarative vs imperative Kubernetes network model First contact with kubectl Setting up Kubernetes Working with Containers Running our first containers on Kubernetes Exposing containers Shipping images with a registry Running our application on Kubernetes Exploring the Kubernetes Dashboard The Kubernetes dashboard Security implications of kubectl apply Scaling a deployment Daemon sets Labels and selectors Rolling updates Next Steps Accessing logs from the CLI Managing stacks with Helm Namespaces Next steps

Duration 3 Days 18 CPD hours This course is intended for This course is designed for operators and schedulers who perform duties that are related to batch workload automation. Overview In this course, you learn how to perform the following tasks:Explain the production terminology used with IBM Workload Scheduler and its production planning processMonitor production batch workload processesManage production batch workloadCreate and modify scheduling objectsSchedule new workloadsForecast future workloadsMigrate workload definitions from test to production environmentsCreate and maintain reports about production workloads This course provides professional report authors an opportunity to learn report building techniques using relational data models. Demonstrations and exercises will illustrate and reinforce key concepts during this learning opportunity. IBM Workload Scheduler Introduction About Workload Automation IBM workload automation offerings IBM Workload Scheduler terminology Workload Scheduler user interfaces Getting started with Application Lab Getting started with the Dynamic Workload Console Connecting the console to Workload Scheduler Getting started with the command-line interfaces Using the Application Lab Interface Using the processes status overview page Managing processes Using other Application Lab functions Monitoring Workload Scheduler Production Monitoring Workload Scheduler production by using queries Using the Workload Dashboard Monitoring system status and health Monitoring plan objects Using the What-if Analysis interface Monitoring the plan graphically Managing Workload Scheduler Production Managing the scheduling environment Managing scheduling objects in the plan Creating Scheduling Objects Using the Workload Designer Creating scheduling objects Creating variables and variable tables Creating prompts and resources Creating calendars Defining jobs Scheduling, Forecasting, and Migrating Workloads Creating job streams Applying jobs to job streams Setting time and date restrictions Using advanced scheduling options Creating job stream definitions by using composer Creating and using event rules Forecasting and previewing future dates Exporting and importing scheduling definitions Using Workload Application Templates Reporting with Workload Scheduler Using reporting features Using Common Reporting with Workload Scheduler Using the batch reporting utility Using the preformatted text-based report utilities