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In today's digital age, mastering the art of communication has never been more vital. The 'Effective Communication Skills Diploma' offers an immersive dive into the multifaceted world of conveying ideas. From the nuances of business discourse to the subtleties of graphic representation, this diploma covers the broad spectrum ensuring you're adept at expressing thoughts in various scenarios. Electronic methods, verbal cues, and even the intricate dynamics of assisting superiors are all dissected, providing learners with a comprehensive toolkit to tackle any professional challenge. Learning Outcomes Understand the principles and techniques of business discourse. Differentiate between verbal and non-verbal cues and their importance. Craft clear and concise written messages for various platforms. Navigate the landscape of electronic communication effectively. Deploy graphics as a powerful tool for conveying complex information. Why buy this Effective Communication Skills Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Effective Communication Skills Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Effective Communication Skills Diploma for? Aspiring leaders seeking to amplify their communicative reach. Professionals aiming to enhance interpersonal interactions in a business setting. Individuals wanting to decipher and deploy graphic communication effectively. Assistants desiring a better understanding of communication dynamics with superiors. Anyone eager to bolster their overall communication prowess. Prerequisites This Effective Communication Skills Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Communication Skills Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Communication Specialist: £30,000 - £40,000 Public Relations Manager: £35,000 - £50,000 Technical Writer: £27,000 - £40,000 Electronic Communication Analyst: £40,000 - £55,000 Graphic Communicator: £28,000 - £42,000 Executive Assistant: £25,000 - £35,000 Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphic Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss and Company 00:36:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you. Description: Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognised. In this course, you will be able to use the information about your business and what you can do to make it astounding. In this course, you will learn a few hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management. Who is the course for? For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills Or anyone who are interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or business. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives   Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Social Media Branding Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam-Business Administration and Branding Diploma 00:20:00 Final Exam Final Exam-Business Administration and Branding Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Step into the digital age with confidence by mastering the art of online engagement through our 'Social Media Strategy for Business' course. Imagine reaching a global audience, where every post, tweet, and share translates into brand growth and recognition. This journey begins with a comprehensive introduction that lays the groundwork for understanding the impact of social media in today's business world. Moving forward, discover why these platforms are more than just communication tools; they are vital for the growth and sustainability of modern enterprises. By delving into the intricacies of strategic planning, you will learn to navigate the social media landscape with purpose and precision, turning interactions into tangible results. Learning Outcomes Grasp the significance of social media marketing in the contemporary business ecosystem. Develop a robust and dynamic social media strategy tailored to your business objectives. Understand the framework for crafting impactful content that resonates with target audiences. Gain insights into measuring and analysing social media performance for continuous improvement. Apply strategic thinking to engage with customers and build a loyal online community. Why choose this Social Media Strategy for Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Social Media Strategy for Business Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Social Media Strategy for Business course for? Business owners aiming to elevate their brand's digital presence. Marketing professionals seeking to enhance their social media expertise. Entrepreneurs looking to leverage social media for business growth. Digital strategists desiring to refine their campaign planning and execution. Brand managers focusing on cultivating a strong online community. Career path Social Media Coordinator - £18,000 to £28,000 Digital Marketing Specialist - £20,000 to £30,000 Content Strategist - £25,000 to £40,000 Social Media Manager - £22,000 to £35,000 Brand Manager - £30,000 to £50,000 Online Community Manager - £20,000 to £30,000 Prerequisites This Social Media Strategy for Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Social Media Strategy for Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:02:00 Section 2: Importance of Social Media Marketing for Business Unit 1: Why Social Media Marketing is Important for Every Business 00:13:00 Unit 2: Social Media Terminology 00:04:00 Section 3: Creating a Social Media Strategy Unit 1: How to Create an Internet Marketing System That Will Generate Sales 00:22:00 Unit 2: How to Find Sources for Great Posts 00:05:00 Unit 3: How to Create a Social Media Calendar 00:08:00 Unit 4: Elements for the Perfect Posts 00:07:00 Unit 5: How to Create Standard Social Media Messages 00:14:00 Unit 6: How to Stay in Touch with Your Followers 00:13:00 Unit 7: How to Evaluate Your Social Media Campaigns 00:11:00 Assignment Assignment - Social Media Strategy for Business 00:00:00

Description: Sales and selling management are essential especially in the business and corporate setting. Sales skills are the ability to create products and services that are needed for the clients. Selling or marketing is the skill on how to make your products and services marketable. Learning these skills will help you develop your management skills that are essential for the success of your business. Learning how to manage sales, sales analysis, and the techniques for business strategies will help you acquire these skills which we will be provided through this course. Who is the course for? Business or corporate professionals, who work in for the sales and marketing department People who are interested in learning more about sales and selling management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Management Course on Sales and Selling is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Entrepreneur Marketing Manager Promotions Expert Sales Specialist Strategist. Managing Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Analysis What Is A Sales Funnel? 00:30:00 What is Internet Commerce? 00:30:00 What Can I Sell 00:30:00 ClickBank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 00:30:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Mock Exam Mock Exam- Management Course on Sales and Selling 00:30:00 Final Exam Final Exam- Management Course on Sales and Selling 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a journey of self-discovery and empowerment in this self-esteem course. Uncover the factors that influence self-confidence and learn effective strategies to overcome obstacles and boost your self-worth. Develop essential communication skills, set meaningful goals, and discover ways to project confidence through appearance and behavior. Master the art of powerful presentations and gain coping techniques to navigate challenges and difficult situations. Learning Outcomes: Define and understand the concept of self-confidence and its importance. Identify obstacles that hinder self-esteem and ways to overcome them. Enhance communication skills for better self-expression and interaction. Learn goal-setting techniques to improve personal and professional growth. Explore methods to feel confident and project confidence through body language. Understand the impact of appearance on self-esteem and self-presentation. Develop effective presentation skills for conveying ideas and messages. Acquire coping strategies to manage stress and handle difficult behaviors. Why buy this Self Esteem?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Self Esteem you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Self Esteem course is ideal for Individuals seeking to boost their self-esteem and confidence. Anyone looking to improve their communication and presentation skills. Professionals aiming to enhance their personal and professional development. Individuals facing challenges in dealing with difficult behavior. Prerequisites This Self Esteem was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Development Coach - Average Earnings: £25,000 - £50,000 per year. Communication Specialist - Average Earnings: £25,000 - £45,000 per year. Leadership Trainer - Average Earnings: £30,000 - £55,000 per year. Mental Health Advocate - Average Earnings: £20,000 - £40,000 per year. Public Speaker - Average Earnings: £25,000 - £60,000 per year. Course Curriculum Module One: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 01:00:00 Module Two: Obstacles to Our Goals Obstacles to Our Goals 01:00:00 Module Three: Communication Skills Communication Skills 01:00:00 Module Four: The Importance of Goal Setting The Importance of Goal Setting 01:00:00 Module Five: Feeling the Part Feeling the Part 01:00:00 Module Six: Looking the Part Looking the Part 01:00:00 Module Seven: Sounding the Part Sounding the Part 00:09:00 Module Eight: Powerful Presentations Powerful Presentations 00:30:00 Module Nine: Coping Techniques Coping Techniques 01:00:00 Module Ten: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:30:00 Recommended Reading Recommended Reading : Self Esteem 00:00:00

Explore the dynamic realm of sales and marketing through a comprehensive course that delves into essential concepts and strategies. Gain a solid understanding of marketing principles, types, and the crucial components of the marketing mix. Learn effective ways to communicate and engage with customers, while also discovering the significance of marketing goals and the marketing funnel. Avoid common marketing mistakes and enhance your knowledge in this vital field. Learning Outcomes: Grasp the fundamentals of marketing and its role in business success. Understand various types of marketing strategies and their applications. Learn about the components and strategies of the marketing mix. Develop effective communication methods for conveying marketing messages. Explore customer communication techniques and relationship-building strategies. Define and set meaningful marketing goals to guide your efforts. Understand the concept and stages of the marketing funnel. Identify and avoid common marketing mistakes to optimize your strategies. Why buy this Sales and Marketing?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales and Marketing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sales and Marketing course is ideal for Aspiring marketing professionals seeking a solid foundation. Sales professionals aiming to understand marketing's role. Business owners and entrepreneurs looking to enhance their marketing knowledge. Individuals interested in expanding their skill set in sales and marketing. Prerequisites This Sales and Marketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marketing Assistant - Average Earnings: £18,000 - £25,000 per year. Sales Representative - Average Earnings: £20,000 - £30,000 per year. Digital Marketing Specialist - Average Earnings: £25,000 - £40,000 per year. Marketing Manager - Average Earnings: £30,000 - £50,000 per year. Chief Marketing Officer (CMO) - Average Earnings: £60,000 - £100,000+ per year. Course Curriculum Sales and Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 01:00:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Sales and Marketing - Activities 00:00:00 Mock Exam Mock Exam - Sales and Marketing 00:20:00 Final Exam Final Exam - Sales and Marketing 00:20:00

Embark on a captivating exploration of non-verbal cues with our 'The Secrets of Body Language' course, a window into the unspoken dialogue that frames our interactions. Grasp the subtle intricacies of gestures and postures in a program meticulously crafted to decode the silent yet powerful language of the body. From the tilt of the head to the stance of confidence, you'll journey through an enlightening curriculum designed to refine your perception and enhance your communication prowess. Learning Outcomes Comprehend the fundamental elements that constitute non-verbal communication. Analyse the diverse expressions conveyed through the movements of the head and face. Interpret the silent messages articulated by hands and limbs in various contexts. Discern how personality types influence gestural communication. Employ knowledge of body language to differentiate between persuasion and manipulation. Why choose this The Secrets of Body Language course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the The Secrets of Body Language Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this The Secrets of Body Language course for? Individuals aiming to elevate their interpersonal skills. Professionals seeking to understand client and colleague non-verbal cues. Negotiators looking to gain an edge in discussions and deal-making. Leaders wishing to project confidence and inspire trust through body language. Anyone interested in the psychological aspects of communication. Career path Human Resources Specialist - £25,000 to £40,000 Sales Director - £35,000 to £60,000 Professional Negotiator - £30,000 to £50,000 Public Relations Manager - £28,000 to £45,000 Behavioural Analyst - £27,000 to £46,000 Communications Coach - £26,000 to £39,000 Prerequisites This The Secrets of Body Language does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Secrets of Body Language was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Basics Understanding the Basics 00:46:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:40:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:08:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:55:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:34:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:10:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:03:00 Module 08: Understanding People Understanding People 01:01:00 Module 09: Personality and Types of It Personality and Types of It 00:49:00 Module 10: Digital Body Language Digital Body Language 00:58:00 Module 11: Use Body Language Use Body Language 01:01:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:43:00

Let's start a transformative journey with our Business English Course, designed to unlock your full potential in the professional realm. Whether you're a seasoned professional or a fresh graduate, mastering business English is paramount for success in today's competitive landscape. Our comprehensive curriculum covers every aspect of business communication, from the art of greetings to the nuances of job interviews. Through immersive learning experiences, you'll gain the confidence and skills needed to navigate the corporate world with ease and assurance. Elevating your communication skills is at the heart of our program. With a focus on mastering essential business English vocabulary, you'll learn to articulate your thoughts clearly and concisely, ensuring your messages resonate effectively in any business setting. From crafting persuasive emails to engaging in dynamic debates, our course gives you the linguistic tools to make a lasting impression and drive impactful conversations. With each lesson, you'll hone your language proficiency and refine your communication style, setting the stage for success in your professional endeavours. By enrolling in our Business English Perfection Course, you're not just investing in language proficiency; you're investing in your future. Whether you aspire to climb the corporate ladder, launch your own business, or enhance your career prospects, mastering English for business is a strategic move. Join us today and embark on a journey towards professional excellence. With our guidance, you'll unlock doors to new opportunities, broaden your horizons, and position yourself as a confident and articulate leader in the global business arena. Learning Outcomes: Acquire fluency in business English through immersive learning modules. Develop proficiency in management speak for effective communication in professional settings. Gain confidence in writing professional emails and job application materials. Enhance interview skills and learn strategies to ace job interviews. Expand your business English vocabulary for articulate and persuasive communication. Why buy this Business English Perfection Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business English Perfection Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this Business English Perfection Course for? Professionals seeking to enhance their business communication skills. Students preparing to enter the workforce or pursue careers in business. Entrepreneurs aiming to improve their English proficiency for networking and negotiations. Non-native English speakers aspiring to excel in an English-speaking business environment. Individuals looking to boost their career prospects through improved language proficiency. Prerequisites This Business English Perfection Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English Perfection Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: £18,000 - £25,000 Per Annum Sales Representative: £20,000 - £30,000 Per Annum Marketing Coordinator: £22,000 - £32,000 Per Annum Human Resources Assistant: £19,000 - £26,000 Per Annum Customer Service Representative: £18,000 - £24,000 Per Annum Project Coordinator: £22,000 - £32,000 Per Annum Course Curriculum Introduction Introduction 00:01:00 Greetings Greetings 00:04:00 Management Speak Management Speak Part 1 00:03:00 Management Speak Part 2 00:06:00 Debate Debate 00:02:00 Applying for a Job Applying for a Job 00:04:00 Job Interviews Job Interviews Part 1 00:03:00 Job Interviews Part 2 00:05:00 Emails Emails 00:04:00 Recap Recap 00:02:00

Embark on a transformative journey of healing and well-being with our comprehensive course, 'Reflexology - Acupressure and Foot Reading.' This meticulously crafted programme seamlessly blends ancient wisdom with modern techniques, providing a unique perspective on holistic health. Dive into the intricacies of acupressure, unraveling the secrets of key pressure points like Large Intestine 4 and Heart 7, and explore the art of foot reading to decode the body's messages. Our engaging modules guide you through the tools essential for effective treatments and shed light on addressing various medical conditions, from anxiety to arthritis. As you progress, discover the significance of foot size, arches, colour, and gaps between toes, unlocking the profound connections between mind, body, and spirit. Congratulations on choosing a course that not only imparts valuable knowledge but also empowers you to become a facilitator of holistic well-being. Learning Outcomes Master the art of acupressure, gaining proficiency in stimulating key points like Lung 10 and Stomach 36. Utilize various tools in your treatments, enhancing your therapeutic skills and ensuring a holistic approach. Develop a nuanced understanding of medical conditions such as anxiety, headaches, and insomnia, learning effective reflexology techniques for each. Grasp the intricacies of foot reading, from interpreting toe line meanings to analyzing skin conditions and nail health. Gain expertise in evaluating feet size, arches, colour, and gaps between toes, allowing you to provide personalized and effective reflexology sessions. Why choose this Reflexology - Acupressure and Foot Reading course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Reflexology - Acupressure and Foot Reading  course for? Individuals aspiring to become holistic wellness practitioners. Health enthusiasts seeking to enhance their knowledge of alternative therapies. Massage therapists looking to expand their skill set. Wellness coaches interested in incorporating reflexology into their practice. Anyone passionate about promoting overall well-being through natural and holistic methods. Career path Holistic Wellness Practitioner: £25,000 - £35,000 Alternative Therapy Consultant: £30,000 - £40,000 Reflexology Specialist: £28,000 - £38,000 Wellness Coach: £22,000 - £32,000 Massage Therapist with Reflexology Expertise: £26,000 - £36,000 Prerequisites This Reflexology - Acupressure and Foot Reading does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Reflexology - Acupressure and Foot Reading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools We Can Use In Our Treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size Of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour Of The Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps Between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations On Completing Your Course Congratulations 00:01:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00