The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!
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These qualifications are designed for Directors and Senior Managers who have the authority across organisational and personal inspiration to translate organisational strategy into effective performance. The qualifications require directors and senior managers to build on their skills in strategic direction and leadership and to focus on the requirements of inter-organisational strategy. Equivalent to a Doctorate in Management, this Level 8 Strategic Direction and Leadership course is designed for Directors and Senior Managers with responsibility for developing and implementing ethical and performance-driven strategy across multiple organisations, leading by example to inspire teams and provide clear direction. CMI qualifications at RQF Level 8 portray practice skills and competencies that are rated in academic terms as being comparable to Doctoral Degrees and Vocational Qualifications at Level 8. Study method Online, self-paced Duration 9 months Access to content Access until course completion Qualification CMI Level 8 Diploma In Strategic Direction and Leadership CPD 670 CPD hours / points Additional info Exam(s) / assessment(s) is included in price Tutor is available to students How Will I Benefit? The CMI Level 8 Strategic Direction and Leadership will develop the advanced skills and knowledge that you need to lead transformational strategic change within your organisation(s), accelerating performance in multiple settings Apply the tools, models and theories directly to real-life work-based problems and see the benefits in your organisation This CMI distance learning course will demonstrate to current and prospective employers your capabilities, ambition and commitment to professional development Achieve the highest level of strategic learning, significantly improving your career prospects and earning power CMI Level 8 Diploma in Strategic Direction and Leadership Learners need to complete all Group A units and any combination of units to a minimum of 7 credits from Group B. Learners need it complete a total of 67 credits to achieve this qualification. The Total Qualification Time is 670 hours, including 210 Guided Learning Hours. UNIT NUMBER UNIT NAME CREDITS GLH TUT Group A Unit 8001V1 Personal development as a strategic leader 10 30 100 Unit 8002V1 Collective strategy development 10 30 100 Unit 8003V1 Inter-organisational strategic planning 10 30 100 Unit 8004V1 Inter-organisational strategic direction 10 30 100 Unit 8005V1 Strategic communication 10 30 100 Unit 8006V1 Strategic culture 10 30 100 Group B Unit 7013V1 Strategic leadership 7 30 70 Unit 7014V1 Strategic leadership practice 7 30 70 NB - If you have achieved either of the Group B Units as part of a Level 7 qualification you do not have to repeat them. Who is this course for? This qualification is not aimed at managers aspiring to a senior management role it is targeted at individuals already employed in a strategic leadership position for a minimum of 3 years. Requirements Ability to complete assignments at post-graduate level. All Learners must hold a Level 7 or equivalent qualification. At least 3 years’ experience at strategic level as a senior manager. Career path This qualification can significantly improve your career prospects, promotional prospects, salary, self-confidence and self-esteem as a senior manager and leader.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 21% of employees feel they have been discriminated against at work based on a protected characteristic? What can we do to create a more inclusive and respectful workplace for everyone? This Equality & Diversity Bundle explores these questions and equips you with the skills and knowledge to promote fairness and celebrate diversity. This comprehensive bundle equips you with a strong foundation in equality and diversity principles. You'll gain a clear understanding of human rights legislation, explore cross-cultural awareness to navigate diverse situations effectively. The bundle delves into unconscious bias training to identify and overcome personal prejudices. You'll also learn strategies to prevent and address workplace harassment and maintain confidentiality. This Equality & Diversity at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Equality & Diversity course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Equality & Diversity Bundle Package includes: Main Course: Certificate in Equality & Diversity at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Equality & Diversity: Course 01: Human Rights Course 02: Cross-Cultural Awareness Training Course 03: Unconscious Bias Training Course Course 04: Workplace Harassment Course 05: Workplace Confidentiality Course 06: Youth Work & Leadership Course 07: Dealing With Difficult People Training Course Course 08: Social Anxiety Therapy Course 09: Self Confidence & Self Esteem Course 10: Motivation Skills Whether you're a manager, HR professional, or someone who simply wants to create a more inclusive environment, this Equality & Diversity Bundle is your key to unlocking a successful career. Enrol today and take the first step towards building a more equitable and diverse future. Learning Outcomes of Equality & Diversity Develop a comprehensive understanding of equality and diversity principles. Gain insights into human rights and anti-discrimination laws. Learn cross-cultural communication and unconscious bias awareness. Understand harassment prevention and workplace confidentiality practices. Enhance skills in youth work, leadership, and conflict resolution. Build self-confidence, motivation, and social anxiety management strategies. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Equality & Diversity Get a free student ID card with Equality & Diversity Training program (£10 postal charge will be applicable for international delivery) The Equality & Diversity is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality & Diversity course materials The Equality & Diversity comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course: Certificate in Equality & Diversity at QLS Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality & Diversity Legislation Module 03: Integrating Equality & Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality & Diversity Course 01: Human Rights Module 01: Basic Concept Of Freedom And Human Rights Module 02: Classification Of Human Rights Module 03: Women's And Children's Right Module 04: Various Aspects Of Freedom Module 05: Various International Human Rights Organisations Course 02: Cross-Cultural Awareness Training Module 01: Introduction To Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working With And Managing A Culturally Diverse Team =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality & Diversity course is perfect for anyone interested in creating a more equal and inclusive society, including: Human rights activists Equality and diversity officers HR professionals Community workers Social workers Anyone interested in social justice and equality Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Equality & Diversity course, you are to start your career or begin the next phase of your career. HR & EDI Manager: £42,000 - £45,000 per year Team Leader Facilities: £30,151 - £32,020 per year Diversity & Inclusion Manager: £24.04 - £46.17 hourly Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per year Certificates Certificate in Equality & Diversity at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Give a compliment to your career and take it to the next level. This Cross-Cultural Awareness Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Cross-Cultural Awareness Training will help you keep ahead of the pack. The Cross-Cultural Awareness Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Cross-Cultural Awareness Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Cross-Cultural Awareness Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Cross-Cultural Awareness Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: Course 01: Cross-Cultural Awareness Training Course 02: Working Effectively Across Cultures Course 03: Equality and Diversity Course 04: Assertiveness and Self Confidence Development Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Resilience Masterclass Course 08: Customer Relationship Management Course 09: Public Speaking and Presentation Skill Course Course 10: Workplace Confidentiality Course 11: Sexual Harassment Awareness Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Cross-Cultural Awareness Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 02: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 03: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 10: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 11: Sexual Harassment Awareness Training Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Prevent Sexual Harassment at Work Module 06: Policies and Procedures Module 07: How to Deal with Sexual Harassment in the Workplace? Module 08: Mediation and the Aftermath CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cross-Cultural Awareness Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Description Hospitality Management Diploma The hospitality industry offers great potential for gaining respectful employment. The mushrooming of new hotels and resorts means that there is a plethora of opportunities in the sector. From food and beverage to front office and marketing, this course will give an introduction to all aspects of hotel management. Undergoing this Hospitality Management diploma will provide you with the necessary skills and knowledge to secure a good position in this booming industry. It will also help you develop your self-confidence and management skills. The programme has been developed in such a way that the hospitality industry and its workings can easily be understood by beginners. This programme helps the students develop the required skills that will equip them to gain respectful employment in the industry. This Hospitality Management diploma provides you with a proper introduction to the hospitality industry. Applicable to various segments such as restaurants, hotels, leisure tourism, and business travel, this course is ideal for anyone who has a passion for working in the hospitality sector. What You Will Learn 1: Introduction to hospitality industry 2: The functions and departments of a hotel 3: Housekeeping department 4: Food and beverage department 5: Classification of food service establishments 6: Food, safety and personal hygiene Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Overview With the ever-increasing demand for Motivation in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Motivation may be. Learning about Motivation or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Motivation. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Motivation is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Self Motivation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Self Motivation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Self Motivation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Motivation, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Motivation, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Motivation, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Self Motivation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Motivation Introduction to Motivation 00:00 Module 2 - The Laws of Motivation The Laws of Motivation 00:00 Module 3 - Building Self Confidence Building Self Confidence 00:00 Module 4 - Setting and Reaching Your Goal Setting and Reaching Your Goal 00:00 Module 5 - Organizing Your Space Organizing Your Space 00:00 Module 6 - How to Get Motivated and Take Action How to Get Motivated and Take Action 00:00 Module 7 - How to Stay Motivated for the Long-run How to Stay Motivated for the Long-run 00:00 Module 8 - Self Motivation Bonus Tips Self Motivation Bonus Tips 00:00