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10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

***Limited Time Offer*** Are you ready to dive into the exciting world of Property Management? As the real estate industry continues to boom, the demand for skilled Property Managers has skyrocketed. In fact, according to the Bureau of Labor Statistics, the employment of Property, Real Estate, and Community Association Managers is projected to grow 8% from 2020 to 2030, adding over 44,800 new jobs to the market. This comprehensive Property Management training bundle covers a wide array of topics, ensuring you gain a well-rounded understanding of the field. Dive into the fundamentals of Property Management, exploring property management principles, legal frameworks, and best practices. Expand your knowledge with courses on Property Development, Property Law and Legislation, Property & Estate Agency, Social Housing and Tenant Management, Wills and Probate Laws. Further, you'll delve into essential business concepts such as Capital Budgeting & Investment Decision Rules, Sales Psychology, Tax Accounting, and Customer Relationship Management, equipping you with the versatile skillset to excel in this dynamic industry. Courses Are Included in this Property Management Bundle: Course 01: Level 3 Diploma in Property Management (Property Manager) - QLS Endorsed Course 02: Property Development Diploma Course 05: Property Law and Legislation Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Sales: Psychology of Customers Course 10: Level 3 Tax Accounting Course 11: Customer Relationship Management Learning Outcomes of Property Management Upon completion of the bundle, learners will: Understand the role and responsibilities of a property manager. Gain theoretical knowledge about UK Property laws and regulations. Learn about social housing management and property marketing skills. Understand residential property sales and surveying. Develop foundational knowledge about real estate operations. Understand the Construction Industry Scheme (CIS) and letting agent operations. Learn to write effective business proposals for property projects. Start your learning journey straightaway! Course Curriculum of Property Management 01 Introduction to Property Management 02 The Role and Responsibilities of a Property Manager 03 Listing Properties and Marketing 04 The Letting Process and Tenancy Agreement 05 The Property Management Process 06 Keeping Tenants Long Term 07 Regulations of Property Management 08 Changes in the UK Property Market: An Opportunity CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Property Manager (£22,000 - £45,000) Real Estate Agent (£18,000 - £50,000) Letting Agent (£17,000 - £30,000) Residential Surveyor (£22,000 - £60,000) Property Marketer (£20,000 - £35,000) Social Housing Manager (£26,000 - £40,000)

Embark on a comprehensive journey through the intricacies of Project Management. From PMBOK guidelines to effective planning, quality control, and risk management, this course offers the tools and insights needed to excel in managing complex projects in any industry.

***24 Hour Limited Time Flash Sale*** Team Management, Leadership & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of effective leadership and organizational excellence with our "Team Management, Leadership & Change Management" course bundle. This meticulously curated collection of 8 courses equips you with the tools you need to excel in today's dynamic professional environment. Our 3 QLS-endorsed courses delve deep into Team Management, Inspirational Leadership Skills, and Change Management. Master the art of inspiring a team, navigate change with skill and agility, and experience the triumph of successful project outcomes. Moreover, these courses come with a hardcopy certificate, a symbol of your dedication to personal growth and professional advancement. But that's not all! To further strengthen your management acumen, this bundle also includes 5 CPD QS accredited courses. Gain a solid understanding of Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management at a Level 7. Whether you're an ambitious professional seeking career progression or an entrepreneur striving for business success, this Team Management, Leadership & Change Management bundle is your secret weapon. Let's embark on this intellectual journey to unlock your full potential in the realms of Team Management, Leadership, and Change Management! Key Features of the Team Management, Leadership & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Team Management, Leadership & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Team Management QLS Course 02: Inspirational Leadership Skills: Practical Motivational Leadership QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivation Skills Course 02: Project Management Course 03: Operations Management Course 04: Office Management Course 05: Risk Management Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Team Management, Leadership & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Team Management, Leadership & Change Management Bundle: Upon completion of this Team Management, Leadership & Change Management bundle, learners will be able to: Acquire the skills and knowledge required to manage teams effectively. Develop strong and inspiring leadership skills. Understand and apply Change Management principles. Master the art of motivating team members for higher productivity. Learn the fundamentals of Project and Operations Management. Develop the expertise needed to manage office operations efficiently. Gain a comprehensive understanding of Risk Management at a Level 7. The "Team Management, Leadership & Change Management" course bundle is an assortment of courses meticulously designed to build your managerial prowess. It begins by grounding you in the fundamentals of Team Management, Inspirational Leadership Skills, and Change Management. These areas cover the core competencies required for effective leadership, preparing you to handle the dynamic challenges of the modern workplace. The second half of the Team Management, Leadership & Change Management bundle features comprehensive courses in Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management. These courses foster an environment of continual learning and improvement, equipping you with a well-rounded skill set. With the knowledge and competencies developed, you'll be equipped to create a positive impact on organizational performance, productivity, and workplace culture. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management, Leadership & Change Management bundle is ideal for: Professionals aspiring to take up leadership roles within their organization. Entrepreneurs aiming to improve their management skills for business success. Individuals interested in learning about change management. Managers seeking to improve team performance and productivity. Career path Team Manager, median salary £31,000 per annum. Change Management Consultant, median salary £47,000 per annum. Operations Manager, median salary £34,000 per annum. Project Manager, median salary £39,000 per annum. Risk Manager, Level 7, median salary £60,000 per annum. Office Manager, median salary £28,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 4, 5 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

***Thrive in the Construction Boom: Diploma in Construction Management*** The construction industry is booming! With infrastructure projects on the rise and a constant demand for new housing, a career in Construction Management is more relevant than ever. A recent report by The Chartered Institute of Building (CIOB) revealed a 12% increase in construction jobs in the past year alone [Source: Construction Management Magazine]. This Diploma in Construction Management equips you with the theoretical knowledge and understanding to thrive in this dynamic and rewarding field. This Diploma in Construction Management provides a comprehensive foundation in all the crucial aspects of Construction Management. Through a series of in-depth modules, you'll gain a thorough understanding of core principles, safety regulations, and best practices. By the end of this course, you'll be well-positioned to pursue a successful career in Construction Management. The Diploma in Construction Management Bundle includes: QLS Endorsed Course: Course 01: Advanced Diploma in Construction Management CPD QS Accredited Courses: Course 02: Construction Site Safety Course 03: RIDDOR Training Course 04: Construction Safety: Confined Space Course 05: Construction Safety: Working at Height Course 06: First Aid Hacks at Workplace Learning Outcomes By completing this Diploma in Construction Management, you will be able to: Demonstrate a thorough understanding of Construction Management principles and their application in various project scenarios. Apply effective planning and scheduling techniques to ensure projects run smoothly and meet deadlines. Implement robust safety protocols to create a secure working environment on construction sites. Identify and manage potential risks associated with Construction Management projects. Communicate effectively with stakeholders at all levels, fostering collaboration and project success. Develop a strong foundation for pursuing further. Why would you choose the Construction Management course from Compliance Central: Lifetime access to Construction Management course materials Full tutor support is available from Monday to Friday with the Construction Management course Learn Construction Management skills at your own pace from the comfort of your home Gain a complete understanding of the Construction Management course Accessible, informative Construction Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Construction Management bundle Our Diploma in Construction Management provides a comprehensive exploration of the theoretical underpinnings of this crucial field. You'll delve into core concepts like: Project planning and scheduling: Learn proven methodologies for planning construction projects, ensuring they stay on track and within budget. Construction law and contracts: Gain a solid understanding of the legal frameworks governing construction projects and contractual obligations. Construction health and safety: Explore critical safety regulations and best practices for creating a safe working environment on construction sites. Risk management in Construction Management: Develop strategies for identifying, assessing, and mitigating risks that can potentially impact construction projects. Construction economics and cost management: Master the fundamentals of cost estimation, budgeting, and financial management in Construction Management. Communication and interpersonal skills: Hone your communication and interpersonal skills to effectively collaborate with diverse stakeholders in the construction industry. This program focuses on theoretical knowledge, equipping you with a strong foundation for success in Construction Management. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Construction Management at QLS Level 6'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £119 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Construction Management is ideal for: Individuals seeking a career change in the thriving construction industry. Professionals looking to enhance their knowledge and advance their careers in Construction Management. Graduates with a relevant degree seeking to specialize in Construction Management. Anyone interested in gaining a comprehensive understanding of Construction Management principles. Those aiming to pursue further qualifications in Construction Management. Individuals who are passionate about building projects and contributing to a growing industry. Requirements To enroll in this Diploma in Construction Management, you should possess a strong interest in the construction industry and a commitment to theoretical learning. Career path A qualification in Construction Management opens doors to a variety of promising career paths, including: Construction Manager Site Supervisor Project Planner Cost Estimator Risk Manager Building Surveyor Health and Safety Officer (Construction) Contracts Administrator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hardcopy Certificate Hard copy certificate - £119 CPD Accredited Hardcopy Certificate: £9.99

Overview With the ever-increasing demand for Entrepreneurship Principles in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Entrepreneurship Principles may be. Learning about Entrepreneurship Principles or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Entrepreneurship Principles . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Entrepreneurship Principles is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Entrepreneurship Principles course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Entrepreneurship Principles course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Entrepreneurship Principles course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Entrepreneurship Principles , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Entrepreneurship Principles , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Entrepreneurship Principles , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Entrepreneurship Principles course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Curriculum Curriculum 00:00 Module 1 Focus on Goals Module 1 Focus on Goals 00:00 Module 2 Setting Goals Setting Goals 00:00 Module 3 Continuing to Make Profits Continuing to Make Profits 00:00 Module 4 Understanding the Consumers Understanding the Consumers 00:00 Module 5 Understanding Your Markets Understanding Your Markets 00:00 Module 6 Trend Setters Trend Setters 00:00 Module 7 Knowledge Process Knowledge Process 00:00 Module 8 Investing in Knowledge Investing in Knowledge 00:00 Module 9 Managing Growth Managing Growth 00:00 Module 10 Growth Strategy Growth Strategy 00:00 Module 11 Money Management Money Management 00:00 Module 12 Money Management Principles Money Management Principles 00:00 Module 13 Introduction to Marketing Introduction to Marketing 00:00 Module 14 Effective Marketing Strategy Effective Marketing Strategy 00:00

Elevate your career prospects with our Business Management Course and gain a competitive edge in today's business world. This Advanced Diploma in Business Management at QLS Level 7 course is endorsed by The Quality Licence Scheme Learning Outcomes of Business Management course: By completing the Business Management course, you will: Gain a comprehensive understanding of various aspects of business management. Gain a solid understanding of business management principles. Develop skills in operations management for efficient business management Learn business management techniques to improve organizational performance. Conduct strategic analysis and define product scope for business management Acquire project management skills for successful project execution & business management Optimise workflows through business management Plan and forecast operations for effective business management Implement performance management strategies for business management *** Course Curriculum of Business Management *** Here is the curriculum breakdown of the Business Management at QLS Level 7 course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process of Advanced Diploma in Business Management at QLS Level 7 You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Management course is ideal for Individuals interested in exploring various facets of business management. Requirements This Business Management Course doesn't need No prior background or expertise. Career path Upon completing the Business Management course, you'll be well equipped to aim for: Business Management Consultant Business Analyst Project Manager Sales Manager Certificates Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Overview Infinite banking is a personal banking strategy that allows policyholders to become their own bankers and take control of their finances. This Infinite Banking Concept Privatise Finance Course will give you a comprehensive understanding of Infinite Banking.  The Infinite Banking Concept Privatise Finance Course will give you deep insights into infinite banking concepts and the advantages of infinite banking. It will guide you through the current financial system and the financial privatisation methods and principles. Moreover, you'll learn about cash flow management principles and wealth accumulation to help clients grow wealth and prepare for their financial future. Our comprehensive training will also guide you through creating your private banking system, developing your infinite banking policy, leveraging policy loans for financing and managing financial risks. Course Preview Learning Outcomes Understand what infinite banking is and how it works Find a comprehensive overview of traditional banking Deepen your understanding of financial privatisation Enrich your knowledge of the cash flow management principles Determine the characteristics of whole-life policies Learn about tax planning in Infinite banking Identify the infinite banking strategy for life insurance Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take The Infinite Banking Concept Privatise Finance Course? This course is suitable for anyone interested in understanding the concept of infinite banking to help people have more control of their finances. Whether you're a beginner or have some knowledge about infinite banking, you can take this course without any worries. In addition, the in-demand abilities gained from this training will provide excellent career opportunities. Are There Any Entry Requirements? The Infinite Banking Concept Privatise Finance Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £14.99 for hard copy and in PDF format at £11.99. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Infinite Banking Concept Privatise Finance Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Financial Planner Financial Advisor Banker Life Insurance Agent Module 1: Introduction to the Infinite Banking Concept Introduction to the Infinite Banking Concept 00:14:00 Module 2: Building a Strong Foundation Building a Strong Foundation 00:20:00 Module 3: The Infinite Banking Concept Explained The Infinite Banking Concept Explained 00:18:00 Module 4: Applying the Infinite Banking Concept Applying the Infinite Banking Concept 00:17:00 Module 5: Advanced Strategies and Optimisations Advanced Strategies and Optimisations 00:21:00 Module 6: Mitigating Risks and Best Practices Mitigating Risks and Best Practices 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00