Name: Infection Prevention, Control & Cleaning
Price: 300 GBP
Availability: InStock

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">A masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to build strong successful relationships.</span></strong></p></div></blockquote><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); text-align: left; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: left;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Conflicts can happen in any workplace and in any industry, no matter how big or small your business is. It can happen between individuals, staff and customers, or larger groups of employees. Damaged relationships can be difficult or impossible to repair and conflicts with customers can damage a business&#39;s reputation, harming the business as a whole. This is why conflict resolution and knowing how to properly intervene is essential.</span></h3>

<h3 style="color: rgb(30, 10, 60); text-align: left; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: left;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This virtual masterclass in managing emotions at work is designed to introduce practical conflict resolution techniques and strategies for managers and team leaders to re-establish communication, and trust, and deal with difficult conversations with confidence.</span></h3>

<h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">What you can expect to cover</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">what conflict is and how it can escalate</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">the role of self-understanding in conflict</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">how to become more aware of your own conflict style</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">recognise conflict styles of others around you</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">assess conflict situations</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">personas in conflict - signs to look for</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">practise using different conflict modes and mediation techniques</li></ul></div><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">Benefit to you and your business</span></h2><ul data-key="184" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="185" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased employee engagement</li>
<li data-key="187" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Enhanced workplace communication, team functioning and effectiveness</li>
<li data-key="189" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased retention</li>
<li data-key="191" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Reduced grievances and tribunal cases</li>
<li data-key="193" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased performance, productivity and motivation</li>
<li data-key="195" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Reduced stress, absenteeism and improved wellbeing</li>
<li data-key="197" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Strengthened culture and employer brand</li>
<li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Improved customer satisfaction (NPS)</li></ul><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><br fr-original-style="" style="box-sizing: border-box;">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">This solution&nbsp;</span><span data-key="202" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">is developed by licensed and accredited practitioners with practical business experience.</span></p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span data-key="204" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).</span></p></div>

Starling

Emotional Intelligence (EQ)

This is a masterclass in managing emotions at work,  leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

Managing emotions at work!

Virtual (on-line) event

<p>In a world where relationships shape the future of business, the path to mastering Customer Relationship Management (CRM) begins here. Explore data and human connections as you journey through the CRM Fundamentals and Future course.</p><p>From decoding customer behaviours to designing winning strategies, this immersive course unveils the secrets to building lasting bonds and embraces the cutting-edge technologies that shape the future of CRM. Get ready to craft unforgettable experiences, surpass customer expectations, and pave your way to limitless success in the ever-evolving landscape of CRM.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of Customer Relationship Management (CRM) principles and their role in modern business.</li><li>Gain insights into effective CRM strategies and techniques for nurturing customer relationships.</li><li>Learn data analysis techniques to extract valuable insights and enhance decision-making within a CRM context.</li><li>Explore CRM databases and their utilisation for optimising customer interactions and personalised experiences.</li><li>Acquire the knowledge to handle customer complaints and resolve issues, fostering satisfaction and loyalty.</li><li>Gain foresight into the future of CRM and its impact on business growth and innovation.</li></ul><p>Enrol in the course right now!</p><p>In a digitally interconnected world, mastering the art of CRM is a key to unlocking unparalleled success in business. Introducing "CRM Fundamentals and Future," a transformational course that delves deep into the intricacies of customer relationship management. Through a captivating exploration of principles, strategies, and cutting-edge technologies, this course provides a comprehensive understanding of CRM's pivotal role in shaping the future of customer-centric enterprises.</p><p>Discover the power of data analysis within a CRM framework as you unravel valuable insights to propel informed decision-making. Explore the dynamic landscape of CRM databases, leveraging their potential to craft personalised experiences that leave a lasting impact. Delve into the art of nurturing customer relationships, acquiring the skills to handle complaints with finesse and elevate customer satisfaction to new heights.</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals seeking to enhance their understanding of Customer Relationship Management (CRM).</li><li>Entrepreneurs looking to build strong customer relationships and drive business growth.</li><li>Sales and marketing professionals aiming to optimise customer interactions and improve customer satisfaction.</li><li>Executives and managers interested in exploring the future of CRM and its implications for business success.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our CRM Fundamentals and Future course will prepare you for a range of careers, including:</p><ul><li>CRM Analyst: £25,000 - £45,000 per year</li><li>CRM Manager: £35,000 - £70,000 per year</li><li>CRM Consultant: £40,000 - £80,000 per year</li><li>Customer Experience Manager: £35,000 - £65,000 per year</li><li>Relationship Marketing Manager: £40,000 - £70,000 per year</li><li>Business Development Manager: £40,000 - £80,000 per year</li></ul>
                        </div>

NextGen Learning

Online Course Marketing

Career Development

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Trainers Course

CRM Fundamentals and Future

General Admission

<p>The Hazard Analysis and Critical Control Point (HACCP) system is a logical, scientific method for reducing the risks to food safety during food manufacturing and food production. HACCP is a preventive system that ensures the safe production of food products that can be applied to food manufacturing, shipping, distribution, food service, catering, the hotel industry and at home as well.</p><p>If you are running a food business or are planning to start one, you must have a strategy or procedure in place that adheres to the Hazard Analysis and Critical Control Point (HACCP) principles.</p><p>Through HACCP, you can manage food safety hazards seamlessly and achieve customer satisfaction is the main target of a food business. Moreover, customer satisfaction leads to customer retention, which increases brand awareness. HACCP can also help with the hygiene rating of a business. If you want to comply with HACCP but don't know where to start, enrol in our HACCP bundle course, as we will dive deep into all the principles of HACCP.</p><p>Along with this HACCP Training course, you will get <strong>10 premium courses, an original</strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This HACCP Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>HACCP Training</li><li><strong>Course 02: </strong>Food Allergen Awareness</li><li><strong>Course 03: </strong>How to Improve Your Food Hygiene Rating</li><li><strong>Course 04: </strong>Diabetes Care Diploma</li><li><strong>Course 05: </strong>Immunity Boosting Food</li><li><strong>Course 06: </strong>Improving Personal Health and Nutrition Level 3</li><li><strong>Course 07: </strong>Ketogenic Diet: Lose Weight &amp; Feel Amazing</li><li><strong>Course 08: </strong>Herbalist: Cold and Flu Remedies</li><li><strong>Course 09: </strong>First Aid Training</li><li><strong>Course 10: </strong>Effective Communication Skills</li><li><strong>Course 11: </strong>Personal Hygiene</li></ul><p><strong>Learning Outcomes of our Course:</strong></p><ul><li>Acquire knowledge of HACCP and the food safety legislation</li><li>Get a detailed overview of the food safety hazards</li><li>Learn how to plan and create a HACCP system</li><li>Explore all the seven principles of HACCP</li><li>Gain an acute understanding of how to implement the HACCP system</li><li>Become fully aware of the HACCP alternatives</li></ul><p>Enrol now !!</p><p>We will start the course by taking you through HACCP, food safety legislation and food safety hazards. You will then learn how to plan the HACCP system and create the HACCP system accordingly. You will also learn about all the principles of HACCP in-depth as well as how to implement each principle. Lastly, we will cover the HACCP alternatives.</p><p><strong>Courses Curriculum</strong></p><p>Here is the curriculum breakdown of the course:</p><ul><li>Module 01: Introduction</li><li>Module 02: HACCP and Food Safety Legislation</li><li>Module 03: Food Safety Hazards</li><li>Module 04: Planning a HACCP System</li><li>Module 05: Creating the HACCP System</li><li>Module 06: Principle 1: Hazard Analysis</li><li>Module 07: Principle 2: Critical Control Points</li><li>Module 08: Principle 3: Critical Limits</li><li>Module 09: Principle 4: Monitoring Critical Control Points</li><li>Module 10: Principle 5: Corrective Action</li><li>Module 11: Principle 6: Verification of the HACCP System</li><li>Module 12: Principle 7: Documentation</li><li>Module 13: Implementing the HACCP System</li><li>Module 14: HACCP Alternatives</li></ul><p>Here is a list of other additional courses that come with this course:</p><ul><li>Course 01: Food Allergen Awareness</li><li>Course 02: How to Improve Your Food Hygiene Rating</li><li>Course 03: Diabetes Care Diploma</li><li>Course 04: Immunity Boosting Food</li><li>Course 05: Improving Personal Health and Nutrition Level 3</li><li>Course 06: Ketogenic Diet: Lose Weight &amp; Feel Amazing</li><li>Course 07: Herbalist: Cold and Flu Remedies</li><li>Course 08: First Aid Training</li><li>Course 09: Effective Communication Skills</li><li>Course 10: Personal Hygiene</li></ul><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This self-paced course is suitable for anyone who:</p><ul><li>Is planning to work in a restaurant or own a restaurant</li><li>Has a profession that requires knowledge of HACCP</li><li>Wants to educate themselves about HACCP</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This HACCP Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>By the end of this HACCP course, learners will be able to take the steps towards starting a new career. Here are a few career options they can opt for:</p><ul><li>Restaurant Manager - £18,000 to £28,000 per annum</li><li>Food Manufacturing Inspector - £20,000 to £35,000 per annum</li><li>Head Chef - £23,000 to £50,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

HACCP Training - CPD Accredited

<p>Picture this: you're a financial institution in the UK, and suddenly, a group of people storms into your office, demanding information about one of your customers. You ask them who they are and what they want, but they don't reveal anything. It turns out; they are part of a money laundering ring, trying to use your services to launder their illicit funds. This scenario is not only possible but has happened before, and the only way to prevent it is through proper KYC and AML procedures.</p><p>KYC, AML, and CRM are more than just acronyms; they're essential tools that financial institutions use to combat fraud, money laundering, and other financial crimes. In today's fast-paced financial world, it's more important than ever to have a solid understanding of these concepts. That's why we're proud to offer our KYC, AML, and CRM bundle.</p><p>With this bundle, you'll understand KYC, AML, and CRM comprehensively. You'll learn how to identify customers, verify their identities, and detect any suspicious activity. You'll also learn about the different types of financial crimes and how to prevent them.</p><p>But that's not all. Upon completing these three courses, you'll receive three hardcopy certificates to showcase your new skills and expertise. And that's just the beginning. Our bundle also includes five CPD QS-accredited courses to enhance further your knowledge and understanding of financial crimes and customer service.</p><p>Investing in our KYC, AML, and CRM bundle will not only give you the skills and knowledge to excel in your current role but also prepare you for future career opportunities. Don't wait any longer to take control of your financial institution's security and compliance. Enrol in our KYC, AML, and CRM bundle today!</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in KYC at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Anti-Money Laundering (AML) Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Customer Service Advisor Course</li><li><strong>Course 05:</strong> Customer Service - Representative</li><li><strong>Course 06:</strong> Phone-Based Customer Service</li><li><strong>Course 07:</strong> Financial Statements Fraud Detection</li><li><strong>Course 08:</strong> Financial Reporting</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Leadership and Management Course</li><li><strong>Course 10:</strong> Career Development and Passion</li><li><strong>Course 11: </strong>Professional CV Writing</li><li><strong>Course 12: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 13: </strong>Public Speaking: Confident Delivery Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles and practices of KYC and customer relationship management</li><li>Understand the principles and practices of anti-money laundering and counter-terrorist financing</li><li>Develop practical skills to identify and mitigate financial crime risks</li><li>Understand the role of regulations and compliance in the finance and banking industry</li><li>Use effective communication skills in a financial services environment</li><li>Develop critical thinking and problem-solving skills</li><li>Analyse and interpret financial statements and reports</li></ul><p><strong>KYC: </strong>This course covers the principles and practices of Know Your Customer (KYC), including customer identification, risk assessment, and ongoing monitoring. Learners will develop practical skills that they can apply to identify and mitigate financial crime risks.</p><p><strong>CRM:</strong> This course covers customer relationship management principles, including customer service, customer satisfaction, and customer retention. Learners will develop practical skills that they can apply to build strong and lasting relationships with customers.</p><p><strong>Anti-Money Laundering (AML) Training: </strong>This course covers the principles and practices of anti-money laundering and counter-terrorist financing, including identifying and reporting suspicious activity. Learners will develop practical skills that they can apply to comply with regulations and prevent financial crime.</p><p><strong>Certification</strong></p><p>Learners will qualify for the <strong>highly sought-after QLS Endorsed Certificate</strong> after successfully passing the assessment at the conclusion of each endorsed course.</p><p><strong>The Quality Licence Scheme</strong> is a credible and renowned endorsement that marks <strong>high quality</strong><strong>and excellence</strong> in the UK. It is well accepted and sought after by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive <strong>Three Hardcopy QLS Certificates at their door!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Financial analysts and advisors</li><li>Compliance officers and managers</li><li>Risk management professionals</li><li>Banking and finance professionals</li><li>Anyone looking to start a career in finance or banking</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Financial Analyst: £25,000 - £50,000 per year</li><li>Compliance Officer: £25,000 - £60,000 per year</li><li>Risk Manager: £30,000 - £80,000 per year</li><li>Investment Banker: £40,000 - £150,000 per year</li><li>Financial Controller: £40,000 - £100,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

One Education

KYC, AML & AML- QLS Level 3, 4 & 5 Course

<p>Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive <strong>Retail Management (for Manager)</strong> course!</p><p>This advanced <strong>Retail Management (for Manager)</strong> is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management.</p><p>In retail management, achieving customer satisfaction is essential. Enrol in our <strong>Retail Management (for Manager)</strong> course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Retail Management (for Manager)</strong> course, the learner will be able to:</p><ul><li>Understand the fundamentals of Retail Management.</li><li>Build and sustain relationships in retailing.</li><li>Understand the strategic planning in retailing.</li><li>Gain a thorough understanding of retail challenges and theories.</li><li>Understand retail consumers.</li><li>Explain retail segmentation and strategies.</li><li>Understand the importance of location in a retail business.</li><li>Understand merchandise management.</li><li>Understand the buying decision process and customer satisfaction.</li><li>Understand retail business operations.</li><li>Understand category management.</li><li>Understand retail marketing mix.</li><li>Understand retail pricing.</li><li>Explain retail supply chain and promotional strategies.</li><li>Understand emerging trends in retail.</li><li>Understand the impact of information technology in retailing.</li></ul><p><strong>Why Choose Retail Management (for Manager) Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>***Others Benefits of this Retail Management (for Manager) Course</strong></p><ul><li><strong>Free 1 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Retail Management (for Manager) course]</strong></p> <p><strong>Course Curriculum of </strong><strong>Level 5 Retail Management Course</strong></p><ul><li>Module 01: A Quick Overview of Retail Management</li><li>Module 02: Building and Sustaining Relationships in Retailing</li><li>Module 03: Strategic Planning in Retailing</li><li>Module 04: Retail Challenges and Theories</li><li>Module 05: Understanding Retail Consumer</li><li>Module 06: Exploring Retail Segmentation and Strategies</li><li>Module 07: Retail Business Location</li><li>Module 08: Merchandise Management</li><li>Module 09: Buying Decision Process and Customer Satisfaction</li><li>Module 10: Retail Business Operations</li><li>Module 11: Category Management</li><li>Module 12: Retail Marketing Mix</li><li>Module 13: Retail Pricing</li><li>Module 14: Retail Supply Chain and Promotional Strategies</li><li>Module 15: Emerging Trends in Retail</li><li>Module 16: Impact of the Information Technology in Retailing</li></ul><p>&gt;&gt; ------------------ &lt;&lt;</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Retail Management (for Manager) </strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Retail Management (for Manager) </strong>Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Learners can take this R<strong>etail Management (for Manager)</strong> course even if they have no prior knowledge of Retail and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this course at any time.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this <strong>Retail Management (for Manager)</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing the <strong>Retail Management (for Manager) </strong>course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as:</p><ul><li>Retail Team Leader</li><li>Sales Producer</li><li>Service Supervisor</li><li>Store Manager</li><li>Warehouse Producer</li><li>Floor Leader</li><li>Promotions Coordinator</li><li>Retail Management Trainer</li><li>Team Leader</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Retail Management

Commercial Manager

Marketing Management

Manager Training

Retail Management (for Manager)

<h2>Description</h2><p><span><b>Lean Practitioner Diploma</b> </span></p><p><span>Many enterprises these days are making use of Lean Thinking for the edge in this ever-competitive market. Therefore, emerging leaders and strategic thinkers must be introduced to the Lean Consultant Diploma course to help them understand its advantages and adopt it in their organizations. In a nutshell, the systems and practices in Lean are designed to minimize wastage and cut costs. They are being used in all significant global firms and have reported colossal savings and happier customers. The Lean technique aims to capitalize on customer satisfaction. It emphasizes value addition for its clients while efficiently optimizing available resources. It helps in creating a streamlined process to eliminate waste.</span></p><p><span>Lean Practitioner Diploma course enables you to learn essential project management skills and methods, which will allow you to restructure activities, deliver your product effectively and efficiently and at the same time, manage risks at hand. </span><br />
<span>Experts impart this Lean Practitioner Diploma course in the subject matter via online resources and assessments. It aims for every course-taker to develop complete know-how of applying the methods, tools and techniques for process advancement to several projects. It also helps in developing ideas for initiating these processes across different businesses. One also acquires management, communication, customer service and planning skills that are universally applicable.</span></p><p><span>The Lean Practitioner Diploma course also helps you align Lean resourcefulness with the business strategy, thereby attracting the more significant business to adopt Lean Thinking. A focused approach can fetch effective results and drastic improvements in industry performance. This course will provide you with cutting-edge awareness of techniques that help you visualize long-term and, therefore, be able to pick those areas that require upgrading. </span></p><p><span><b>What you will learn </b> </span></p><p><span><b>1:</b> Lean Consulting </span></p><p><span><b>2:</b> Lean In An Organisation </span></p><p><span><b>3:</b> Potential of the people </span></p><p><span><b>4:</b> Evolution Of Lean </span></p><p><span><b>5:</b> Knowing Flow And Value Stream </span></p><p><span><b>6:</b> Value Stream Maps </span></p><p><span><b>7:</b> Kaizen And Lean Projects </span></p><p><span><b>8:</b> Lean Tools </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Lean Practitioner Course

<p>The Professional Cleaning Business, Safety, and Quality Service Training course provide comprehensive training for individuals in the cleaning industry, focusing on various aspects of professional cleaning, including equipment, techniques, safety, and delivering high-quality service. Participants will also learn essential skills related to starting and running a cleaning business, managing staff, ensuring customer satisfaction, and effective marketing and sales strategies.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Understand the diverse range of cleaning jobs and the specific equipment, products, and clothing required for each task.</li>
<li>Acquire practical skills in house cleaning, food and commercial kitchen cleaning, bathroom and toilet cleaning, office cleaning, and cleaning external surfaces and areas.</li>
<li>Learn proper waste management techniques and safety protocols related to chemical handling, keyholding, and alarm codes for cleaners.</li>
<li>Gain knowledge and strategies for starting a cleaning business, including business planning and effective management for delivering quality service.</li>
<li>Understand the importance of customer satisfaction and develop skills to meet client expectations.</li>
<li>Acquire essential skills in staff management, including recruitment, training, and effective communication.</li>
<li>Learn effective marketing, advertising, and sales techniques to promote and grow a cleaning business.</li>
<li>Gain insights into the management of business expansion and develop organizational and communication skills necessary for successful administration and representing the company.</li>
</ul>
<h3><strong>Why buy this Professional Cleaning Business, Safety and Quality Service Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Cleaning Business, Safety and Quality Service Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Cleaning Business, Safety and Quality Service Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Cleaning Business, Safety and Quality Service Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Cleaning Business, Safety and Quality Service Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Professional Cleaning Business, Safety and Quality Service Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1 The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2 Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3 House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4 Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5 Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6 Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7 Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8 Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10 Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11 Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12 Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13 Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14 Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15 Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16 Skills of an Effective Administrator</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17 Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18 Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19 Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Professional Cleaning Business, Safety and Quality Service Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Professional Cleaning Business, Safety and Quality Service Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Certificate in Further Education & Training (Cert Ed)

Bar Professional Training Course (BPTC)

Certificate in Education & Training (CET)

Professional Skills Course (PSC)

Professional Cleaning Business, Safety and Quality Service Training

<p>If you're looking to improve your business processes and enhance the quality of your products and services, then the Quality Tools and Methods with ISO 9001:2015 - QLS Training is the perfect course for you. This comprehensive course is endorsed by the prestigious Quality Licence Scheme, guaranteeing its quality and effectiveness.</p> <p>The Quality Tools and Methods with ISO 9001:2015 - QLS Training course is designed to provide you with a thorough understanding of the principles and practices of quality management systems. You'll learn how to identify and eliminate non-conformances, develop corrective and preventive action plans, and implement continuous improvement strategies.</p> <p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging.</p> <p>Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.</p> <p>Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong>Certificate in Quality Tools and Methods Management at QLS Level 3</li><li><strong>Course 02:</strong>Diploma in ISO 9001:2015 at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> Quality Management</li><li><strong>Course 04:</strong> Performance Management Level 3</li><li><strong>Course 05:</strong> Project Management</li><li><strong>Course 06:</strong> Energy Auditing Training: ISO 50001</li><li><strong>Course 07:</strong> Lean Six Sigma: Toolkit</li></ul> <p><strong>Learning Outcomes:</strong></p> <p>By enrolling in Quality Tools and Methods with ISO 9001:2015 - QLS Training, you'll have access to a range of learning outcomes, including:</p> <ul> <li>Understanding the principles of quality management.</li><li>Learning how to implement ISO 9001:2015.</li><li>Developing a strong understanding of project management methodologies.</li><li>Learning how to conduct energy audits and implement ISO 50001.</li><li>Gaining an in-depth understanding of lean six sigma methodologies.</li><li>Enhancing your performance management skills.</li><li>Earning CPD-QS Accredited certificates in each course.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Quality Tools and Methods Management course is designed to provide participants with an in-depth understanding of quality tools and methods, such as process mapping, root cause analysis, and statistical process control, to enable them to improve organisational performance and customer satisfaction. Participants will learn how to identify, analyse, and solve problems using these tools and methods, and develop the skills to implement continuous improvement initiatives in their organisations.</p> <p>The ISO 9001:2015 course provides participants with a comprehensive understanding of the requirements of ISO 9001:2015 standard and how to apply them in their organisations. Participants will learn how to design and implement quality management systems that are aligned with ISO 9001:2015 requirements, and how to develop effective processes for quality planning, control, and improvement. The course also covers the principles of auditing and provides participants with the skills to conduct internal audits and prepare for external audits.</p> <p><strong>Certificate</strong></p> <p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p> <p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals seeking to enhance their knowledge of quality management.</li><li>Individuals responsible for implementing a quality management system in their organisation.</li><li>Those seeking to improve their understanding of ISO 9001:2015.</li><li>Anyone looking to enhance their professional development in the areas of quality management and ISO 9001:2015.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Quality Manager: £40,000 - £75,000</li><li>Project Manager: £30,000 - £70,000</li><li>Energy Manager: £35,000 - £60,000</li><li>Process Improvement Specialist: £30,000 - £60,000</li><li>Quality Assurance Manager: £30,000 - £70,000</li><li>Lean Six Sigma Consultant: £40,000 - £80,000</li></ul> <p>Note: The salary ranges mentioned here are indicative and may vary based on factors such as experience, location, and industry.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Quality Tools and Methods with ISO 9001:2015 - QLS Training

<p>Become a pro at Infection Prevention, Control &amp; Cleaning with our expertly designed course bundle. The Infection Prevention, Control &amp; Cleaning bundle consists of two QLS Endorsed courses, plus an additional five CPD courses. Gain the knowledge and skills necessary to prevent and control infections, manage spills, practice personal hygiene and much more. With this course, you can learn everything you need to know about cleaning for commercial spaces, including managing non-routine waste, using keyholding and alarm codes, marketing and sales, and managing staff. Upon Completion, you will get a hard copy certification. Upon completion, you will receive a hardcopy certificate to showcase your newfound knowledge.</p> <p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p> <p>Enrolling in this course will provide you with the practical knowledge to master the art of cleaning and become proficient in preventing and controlling infections. Don't miss this opportunity to boost your cleaning and infection control knowledge and increase your chances of getting hired.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Diploma in Cleaning at QLS Level 7</li><li><strong>Course 02:</strong> Award in Principles of Infection Prevention and Control at QLS Level 2</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> Spill Management Training</li><li><strong>Course 04:</strong> PPE</li><li><strong>Course 05:</strong> Personal Hygiene</li><li><strong>Course 06:</strong> COSHH Training for Assessors</li><li><strong>Course 07:</strong> First Aid at Work</li></ul> <p><strong>Learning Outcomes:</strong></p> <p>Upon completing the Infection Prevention, Control &amp; Cleaning course bundle, learners will be able to:</p> <ul> <li>Understand the importance of infection prevention and control</li><li>Identify the potential risks and the methods for controlling infections</li><li>Perform cleaning tasks for commercial spaces with expertise</li><li>Recognise the best practices for using cleaning equipment, products, and clothing</li><li>Manage non-routine waste and understand the importance of chemical safety</li><li>Practice personal hygiene and understand the uses of PPE</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed course</p><p><strong>QLS Endorsed course 1: </strong>Cleaning</p> <p>This course is designed to provide learners with a comprehensive understanding of the cleaning industry. It covers topics such as the diversity of cleaning jobs, cleaning equipment, products, and clothing, as well as the cleaning procedures for different areas, including offices, bathrooms, kitchens, and external surfaces. Furthermore, learners will gain knowledge in business planning and management, such as managing staff, customer satisfaction, and marketing.</p> <p><strong>QLS Endorsed Course 2:</strong> Principles of Infection Prevention and Control</p> <p>This course provides learners with an understanding of the importance of infection prevention and control, the potential risks and methods of controlling infections, and the practical uses of PPE. Learners will also understand the spread of disease, legislation and policies, and infection management.</p> <p><strong>Certification</strong></p> <p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p> <p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals who are interested in working in the cleaning industry</li><li>Individuals who are responsible for cleaning commercial spaces</li><li>Individuals who want to gain knowledge and skills in infection prevention and control</li><li>Individuals who want to learn about the best practices for using cleaning equipment, products, and clothing</li><li>Individuals who want to learn about non-routine waste management and chemical safety</li><li>Individuals who want to understand the uses of PPE</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Cleaner - £9.00 per hour</li><li>Cleaning Supervisor - £10.00 per hour</li><li>Cleaning Manager - £21,000 per annum</li><li>Infection Prevention and Control Officer - £29,000 per annum</li><li>Environmental Services Manager - £32,000 per annum</li><li>Cleaning Business Owner - £30,000 per annum</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 2 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Infection Prevention, Control & Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

Improving Communications Uk

EMAIL ETIQUETTE

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

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<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
</div>
</div>
</div>
</div>
</div>
</div>
<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Hospital Management

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<p>ð Elevate Your Customer Service to Extraordinary Heights! ð</p><p> </p><p>Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!</p><p> </p><p>ð <strong>Why Choose Our Masterclass?</strong></p><p> </p><p>â¨ <strong>Create Unforgettable Experiences</strong>: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.</p><p> </p><p>â <strong>Master Proactive Problem-Solving</strong>: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.</p><p> </p><p>ð <strong>Navigate the Digital Landscape with Ease</strong>: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.</p><p> </p><p>ð¥ <strong>Boost Customer Satisfaction and Loyalty</strong>: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.</p><p> </p><p>ð <strong>Measure and Improve</strong>: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.</p><p> </p><p>ð <strong>What You'll Learn:</strong></p><ul><li>The Psychology of Customer Satisfaction</li><li>Effective Communication Strategies</li><li>Handling Challenging Situations with Grace</li><li>Implementing Proactive Customer Service</li><li>Harnessing Technology for Seamless Support</li><li>Building a Customer-Centric Culture within Your Team</li></ul><p> </p><p>ð <strong>Exclusive Bonuses:</strong></p><p>Enroll now and receive:</p><ol><li>ð Comprehensive Course Materials</li><li>ð£ï¸ Access to a Thriving Community of Like-Minded Professionals</li><li>ð Practical Tools and Templates for Immediate Implementation</li></ol><p> </p><p>ð©âð» <strong>Who Should Enroll:</strong></p><ul><li>Customer Service Representatives</li><li>Support Team Leaders</li><li>Entrepreneurs and Small Business Owners</li><li>Anyone Passionate about Delivering Exceptional Service</li></ul><p> </p><p>ð¡ <strong>Ready to Stand Out in a Crowded Marketplace?</strong></p><p>Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!</p><p> </p><p>ð Transform today, thrive tomorrow! ð</p><p> </p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

ð Elevate Your Customer Service to Extraordinary Heights! ð
 
Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!
 
ð Why Choose Our Masterclass?
 
â¨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.
 
â Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.
 
ð Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.
 
ð¥ Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.
 
ð Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.
 
ð What You'll Learn:
The Psychology of Customer Satisfaction
Effective Communication Strategies
Handling Challenging Situations with Grace
Implementing Proactive Customer Service
Harnessing Technology for Seamless Support
Building a Customer-Centric Culture within Your Team
 
ð Exclusive Bonuses:
Enroll now and receive:
ð Comprehensive Course Materials
ð£ï¸ Access to a Thriving Community of Like-Minded Professionals
ð Practical Tools and Templates for Immediate Implementation
 
ð©âð» Who Should Enroll:
Customer Service Representatives
Support Team Leaders
Entrepreneurs and Small Business Owners
Anyone Passionate about Delivering Exceptional Service
 
ð¡ Ready to Stand Out in a Crowded Marketplace?
Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!
 
ð Transform today, thrive tomorrow! ð
 

Course Curriculum

Compete High

Customer Experience

Customer Care

Online Course Creation

Customer Service

Customer Service Masterclass - An Unforgettable Support Experience

<p>ð <strong>Unlock Efficiency with Lean Manufacturing Course!</strong> ð</p><p>Welcome to the gateway of transformation! Dive into the world of Lean Manufacturing and revolutionize your approach to production. ð Our Lean Manufacturing course is your key to mastering the principles that drive operational excellence, enhance productivity, and foster continuous improvement.</p><h3></h3><h3>ð­ Why Lean Manufacturing Matters:</h3><p>In today's fast-paced industrial landscape, efficiency isn't just an advantage; it's a necessity. Lean Manufacturing techniques offer a proven framework to streamline processes, eliminate waste, and optimize resources. From reducing lead times to enhancing quality, the principles of Lean empower organizations to thrive in competitive markets. With our course, you'll gain the knowledge and skills needed to implement Lean methodologies effectively and drive tangible results.</p><h3></h3><h3>ð What You'll Learn:</h3><p>Embark on a transformative journey as you explore foundational concepts such as value stream mapping, Kaizen, Kanban, and the 5S methodology. Discover how Lean principles can be applied across diverse industries, from automotive to healthcare, to foster a culture of continuous improvement. Through engaging lectures, case studies, and interactive exercises, you'll gain practical insights into optimizing processes, minimizing defects, and maximizing customer value.</p><h3></h3><h3>ð¯ Key Benefits of Our Lean Manufacturing Course:</h3><ol><li><strong>Boost Operational Efficiency:</strong> Streamline workflows, minimize waste, and enhance productivity to achieve operational excellence.</li><li><strong>Drive Cost Reduction:</strong> Identify and eliminate non-value-added activities to optimize resources and reduce production costs.</li><li><strong>Enhance Quality and Customer Satisfaction:</strong> Implement Lean principles to improve product quality, reliability, and customer satisfaction.</li><li><strong>Empower Your Team:</strong> Foster a culture of collaboration, problem-solving, and innovation to empower your workforce and drive sustainable growth.</li><li><strong>Stay Ahead of the Competition:</strong> Gain a competitive edge by mastering Lean Manufacturing techniques that enable you to adapt quickly to changing market demands.</li></ol><h3></h3><h3>ð Who is this for?</h3><p>Our Lean Manufacturing course is designed for professionals across all levels of experience, including:</p><ul><li>Manufacturing Managers and Supervisors</li><li>Process Improvement Specialists</li><li>Supply Chain and Operations Professionals</li><li>Engineers and Quality Assurance Experts</li><li>Business Leaders and Entrepreneurs seeking operational excellence</li></ul><p>Whether you're looking to advance your career, drive organizational change, or enhance your industry expertise, this course is tailored to meet your needs.</p><h3></h3><h3>ð Career Path:</h3><p>A certification in Lean Manufacturing opens doors to a multitude of exciting career opportunities, including:</p><ul><li>Lean Manufacturing Manager</li><li>Continuous Improvement Specialist</li><li>Supply Chain Analyst</li><li>Quality Assurance Manager</li><li>Operations Director</li><li>Process Engineer</li></ul><p>Equip yourself with the skills and knowledge employers value most in today's competitive job market and propel your career to new heights with our comprehensive Lean Manufacturing course.</p><p> </p><h3>ð FAQ:</h3><h4>Q: Is prior experience required to enroll in the course?</h4><p>A: No prior experience in Lean Manufacturing is required. Our course caters to individuals at all skill levels, from beginners to seasoned professionals.</p><h4>Q: How long does it take to complete the course?</h4><p>A: The duration of the course may vary depending on the learning format and individual pace. Typically, participants can complete the program within a few weeks to a few months.</p><h4>Q: Is the course instructor-led or self-paced?</h4><p>A: Our Lean Manufacturing course offers flexible learning options to accommodate diverse schedules and learning preferences. Participants can choose between instructor-led sessions, self-paced modules, or a combination of both.</p><h4>Q: Will I receive a certification upon completion of the course?</h4><p>A: Yes, participants who successfully complete the course requirements will receive a certification validating their proficiency in Lean Manufacturing principles and methodologies.</p><h4>Q: Can the course materials be accessed online?</h4><p>A: Yes, all course materials, including lectures, readings, and resources, are accessible online through our user-friendly learning platform. Participants can conveniently engage with the content from anywhere with an internet connection.</p><h4>Q: Is financial assistance available for the course?</h4><p>A: We offer various payment options and financial assistance programs to make our courses accessible to individuals from diverse backgrounds. Please contact our enrollment advisors for more information on available options.</p><p>Unlock your potential, elevate your skills, and embark on a transformative journey towards operational excellence with our Lean Manufacturing course. Enroll today and take the first step towards a brighter, more efficient future! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Curriculum</h4><div><div><ul><li><div>
<span></span><h5>
Curriculum</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 1-What is Lean Manufacturing</h4><div><div><ul><li><div>
<span></span><h5>
What is Lean Manufacturing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2-Benefits</h4><div><div><ul><li><div>
<span></span><h5>
Benefits</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3-The Lean Manufacturing Process</h4><div><div><ul><li><div>
<span></span><h5>
The Lean Manufacturing Process</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4-Breakthrough Profits</h4><div><div><ul><li><div>
<span></span><h5>
Breakthrough Profits</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5-Is Lean Manufacturing For You</h4><div><div><ul><li><div>
<span></span><h5>
Is Lean Manufacturing For You</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6-Other Aspects</h4><div><div><ul><li><div>
<span></span><h5>
Other Aspects</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7-LM Toolkit Optimisations</h4><div><div><ul><li><div>
<span></span><h5>
LM Toolkit Optimisations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8-Participation</h4><div><div><ul><li><div>
<span></span><h5>
Participation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9-Success In Lean</h4><div><div><ul><li><div>
<span></span><h5>
Success In Lean</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10-Willingness</h4><div><div><ul><li><div>
<span></span><h5>
Willingness</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock Efficiency with Lean Manufacturing Course! ð
Welcome to the gateway of transformation! Dive into the world of Lean Manufacturing and revolutionize your approach to production. ð Our Lean Manufacturing course is your key to mastering the principles that drive operational excellence, enhance productivity, and foster continuous improvement.

ð­ Why Lean Manufacturing Matters:
In today's fast-paced industrial landscape, efficiency isn't just an advantage; it's a necessity. Lean Manufacturing techniques offer a proven framework to streamline processes, eliminate waste, and optimize resources. From reducing lead times to enhancing quality, the principles of Lean empower organizations to thrive in competitive markets. With our course, you'll gain the knowledge and skills needed to implement Lean methodologies effectively and drive tangible results.

ð What You'll Learn:
Embark on a transformative journey as you explore foundational concepts such as value stream mapping, Kaizen, Kanban, and the 5S methodology. Discover how Lean principles can be applied across diverse industries, from automotive to healthcare, to foster a culture of continuous improvement. Through engaging lectures, case studies, and interactive exercises, you'll gain practical insights into optimizing processes, minimizing defects, and maximizing customer value.

ð¯ Key Benefits of Our Lean Manufacturing Course:
Boost Operational Efficiency: Streamline workflows, minimize waste, and enhance productivity to achieve operational excellence.
Drive Cost Reduction: Identify and eliminate non-value-added activities to optimize resources and reduce production costs.
Enhance Quality and Customer Satisfaction: Implement Lean principles to improve product quality, reliability, and customer satisfaction.
Empower Your Team: Foster a culture of collaboration, problem-solving, and innovation to empower your workforce and drive sustainable growth.
Stay Ahead of the Competition: Gain a competitive edge by mastering Lean Manufacturing techniques that enable you to adapt quickly to changing market demands.

ð Who is this for?
Our Lean Manufacturing course is designed for professionals across all levels of experience, including:
Manufacturing Managers and Supervisors
Process Improvement Specialists
Supply Chain and Operations Professionals
Engineers and Quality Assurance Experts
Business Leaders and Entrepreneurs seeking operational excellence
Whether you're looking to advance your career, drive organizational change, or enhance your industry expertise, this course is tailored to meet your needs.

ð Career Path:
A certification in Lean Manufacturing opens doors to a multitude of exciting career opportunities, including:
Lean Manufacturing Manager
Continuous Improvement Specialist
Supply Chain Analyst
Quality Assurance Manager
Operations Director
Process Engineer
Equip yourself with the skills and knowledge employers value most in today's competitive job market and propel your career to new heights with our comprehensive Lean Manufacturing course.
 
ð FAQ:
Q: Is prior experience required to enroll in the course?
A: No prior experience in Lean Manufacturing is required. Our course caters to individuals at all skill levels, from beginners to seasoned professionals.
Q: How long does it take to complete the course?
A: The duration of the course may vary depending on the learning format and individual pace. Typically, participants can complete the program within a few weeks to a few months.
Q: Is the course instructor-led or self-paced?
A: Our Lean Manufacturing course offers flexible learning options to accommodate diverse schedules and learning preferences. Participants can choose between instructor-led sessions, self-paced modules, or a combination of both.
Q: Will I receive a certification upon completion of the course?
A: Yes, participants who successfully complete the course requirements will receive a certification validating their proficiency in Lean Manufacturing principles and methodologies.
Q: Can the course materials be accessed online?
A: Yes, all course materials, including lectures, readings, and resources, are accessible online through our user-friendly learning platform. Participants can conveniently engage with the content from anywhere with an internet connection.
Q: Is financial assistance available for the course?
A: We offer various payment options and financial assistance programs to make our courses accessible to individuals from diverse backgrounds. Please contact our enrollment advisors for more information on available options.
Unlock your potential, elevate your skills, and embark on a transformative journey towards operational excellence with our Lean Manufacturing course. Enroll today and take the first step towards a brighter, more efficient future! ð

Course Curriculum
Curriculum
Curriculum

00:00
Module 1-What is Lean Manufacturing
What is Lean Manufacturing

00:00
Module 2-Benefits
Benefits

00:00
Module 3-The Lean Manufacturing Process
The Lean Manufacturing Process

00:00
Module 4-Breakthrough Profits
Breakthrough Profits

00:00
Module 5-Is Lean Manufacturing For You
Is Lean Manufacturing For You

00:00
Module 6-Other Aspects
Other Aspects

00:00
Module 7-LM Toolkit Optimisations
LM Toolkit Optimisations

00:00
Module 8-Participation
Participation

00:00
Module 9-Success In Lean
Success In Lean

00:00
Module 10-Willingness
Willingness

00:00

Lean Manufacturing

Manufacturing

Certified Manager of Quality

Lean 6 Sigma

Lean Management

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					<div><p><b>Unlock the Door to Exceptional Service!</b></p><p>The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans.</p><p>Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star.</p><p>This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service.</p></div>
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										<span>Grasp the critical role customer service plays in business success.</span>
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										<span>Cultivate a helping mindset to deliver concierge-level service.</span>
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										<span>Implement the 5 Tenets of TQM for lasting customer satisfaction.</span>
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										<span>Avoid the pitfalls of the ten deadly customer service sins.</span>
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										<span>Maximise customer retention and boost your bottom line.</span>
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										<span>Master the art of dealing with even the most challenging customers.</span>
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										<span>Deliver exceptional phone service that leaves a lasting impression.</span>
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										<span>Understand your customers' motivations and drive sales success.</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>Study online - whenever and wherever you want.</span>
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										<span>Instant Digital/ PDF certificate</span>
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										<span>100% money back guarantee</span>
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										<span>12 months access</span>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><p><span>After completing the </span><b>Customer Service - Representative course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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			<h4>Who Is This Course for?</h4>  		</div>
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					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Aspiring customer service professionals seeking a career boost.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Individuals are looking to refine their existing skills.</span>
									</li>
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							<i></i>						</span>
										<span>Business owners and managers who want to empower their teams.</span>
									</li>
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							<i></i>						</span>
										<span>Anyone passionate about creating exceptional customer experiences.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>  		</div>
				</div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h4>Career Path</h4>  		</div>
				</div>
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							<i></i>						</span>
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					<td colspan="4">Customer Service - Representative</td>
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					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Good Isn't Good Enough!</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>We Are ALL in the 'Helping Field'</td>
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					<td><span><i></i> 00:10:00</span></td>
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					<td>Providing 'Concierge' Level Of Service</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>The 5 Tenets Of TQM</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>How To Boost Customer Satisfaction</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td>'LEAP' Into Customer Service!</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>WHY Customers Buy From YOU! $$$</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td>Final Exam - Customer Service - Representative</td>
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					<td><span><i></i> 00:20:00</span></td>
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Unlock the Door to Exceptional Service!
The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans.
Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star.
This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service.
You will Learn The Following Things:
Grasp the critical role customer service plays in business success.
Cultivate a helping mindset to deliver concierge-level service.
Implement the 5 Tenets of TQM for lasting customer satisfaction.
Avoid the pitfalls of the ten deadly customer service sins.
Maximise customer retention and boost your bottom line.
Master the art of dealing with even the most challenging customers.
Deliver exceptional phone service that leaves a lasting impression.
Understand your customers' motivations and drive sales success.
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
Aspiring customer service professionals seeking a career boost.
Individuals are looking to refine their existing skills.
Business owners and managers who want to empower their teams.
Anyone passionate about creating exceptional customer experiences.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
Customer Service Advisor: £18K to £28K/year.
Customer Service Supervisor: £22K to £32K/year.
Account Manager: £26K to £38K/year.
Sales Representative: £20K to £35K/year.
Customer Success Manager: £30K to £45K/year.
 Course Curriculum

Customer Service - Representative			
	WHY Customer Service Is CRITICAL To Your Business!		00:05:00
	Good Isn't Good Enough!		00:03:00
	We Are ALL in the 'Helping Field'		00:10:00
	Providing 'Concierge' Level Of Service		00:06:00
	The 5 Tenets Of TQM		00:03:00
	How To Boost Customer Satisfaction		00:08:00
	How To Avoid The 10 Deadly Sins Of Customer Service!		00:15:00
	More Money $$$ - Through Customer Retention		00:05:00
	How Much Is A Customer Worth? $$$		00:08:00
	Do You Understand Your Customer?		00:07:00
	Dealing With Difficult Customers		00:19:00
	'LEAP' Into Customer Service!		00:18:00
	Exceptional Phone Service		00:17:00
	WHY Customers Buy From YOU! $$$		00:17:00
	BONUS LECTURE!!! FINAL TIPS!!!		00:07:00
Mock Exam			
	Mock Exam - Customer Service - Representative		00:20:00
Final Exam			
	Final Exam - Customer Service - Representative		00:20:00

IOMH - Institute of Mental Health

Customer Relations

Customer Service - Representative

<p>ð Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! ð</p><p>Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform!</p><p> </p><p><strong>ð Why Thrivecart?</strong></p><p>Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line.</p><p> </p><p><strong>ð What You'll Learn:</strong></p><ol><li><strong>Mastering the Thrivecart Dashboard:</strong> Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process.</li><li><strong>Advanced Product Setup:</strong> Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value.</li><li><strong>Automated Sales Funnels:</strong> Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business.</li><li><strong>Conversion-Boosting Strategies:</strong> Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers.</li><li><strong>Integration Mastery:</strong> Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem.</li><li><strong>Optimizing for Profits:</strong> Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction.</li><li><strong>Analytics and Data Insights:</strong> Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance.</li></ol><p> </p><p><strong>ð¡ Why Choose This Course?</strong></p><p>â <strong>Expert Guidance:</strong> Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart.</p><p>â <strong>Actionable Insights:</strong> Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results.</p><p>â <strong>Community Support:</strong> Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success.</p><p>â <strong>Lifetime Access:</strong> Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements.</p><p> </p><p>ð° Don't Miss Out on This Limited-Time Opportunity!</p><p>Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold.</p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

ð Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! ð
Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform!
 
ð Why Thrivecart?
Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line.
 
ð What You'll Learn:
Mastering the Thrivecart Dashboard: Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process.
Advanced Product Setup: Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value.
Automated Sales Funnels: Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business.
Conversion-Boosting Strategies: Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers.
Integration Mastery: Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem.
Optimizing for Profits: Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction.
Analytics and Data Insights: Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance.
 
ð¡ Why Choose This Course?
â Expert Guidance: Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart.
â Actionable Insights: Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results.
â Community Support: Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success.
â Lifetime Access: Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements.
 
ð° Don't Miss Out on This Limited-Time Opportunity!
Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold.

Course Curriculum

THRIVE

Maximizing Profits Using Thrivecart

<div>
									<section>
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			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
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				<div>
			<h3><b>Why Choose Teachers Training</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interactive Content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable price</span>
									</li>
								<li>
											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
													</span>
										<span>100% online </span>
									</li>
								<li>
											<span>
													</span>
										<span>Flexible deadline</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>Over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Certification</b></h3>		</div>
				</div>
				<div>
				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Bathrooms and Toilets</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Health & Hygiene

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<p>ð <strong>Unlock the World of <span>Ecommerce Training</span>: A Comprehensive Course Overview</strong> ð</p><p>Are you ready to embark on a transformative journey into the dynamic realm of Ecommerce? Look no further! Our carefully crafted course, 'Ecommerce Mastery,' is designed to equip you with the knowledge and skills needed to thrive in the fast-paced world of online business. Let's delve into the key modules that make this course a game-changer:</p><h3>Module 1: Introduction to Ecommerce</h3><p>ð Understand the foundations of Ecommerce, from its inception to its current state. ð Explore the evolution of online shopping and the key players shaping the industry. ð¼ Gain insights into market trends, opportunities, and potential challenges.</p><h3>Module 2: Setting up an Ecommerce Website</h3><p>ð¥ï¸ Step-by-step guidance on building a successful online store from scratch. ð Learn the essentials of choosing the right platform, designing an attractive layout, and ensuring seamless navigation. ð³ Dive into the world of payment gateways, security, and user-friendly interfaces.</p><h3>Module 3: Ecommerce Marketing Strategies</h3><p>ð Unlock the secrets to effective digital marketing for your Ecommerce business. ð¯ Explore a variety of marketing channels, including social media, email, and content marketing. ð¤ Understand the power of automation and personalized campaigns to boost your brand's visibility.</p><h3>Module 4: Customer Experience and Conversion Optimization</h3><p>ðï¸ Elevate your customer's journey by creating a positive and seamless online shopping experience. ð§ Implement strategies for optimizing product pages, checkout processes, and reducing cart abandonment. ð Learn how to gather feedback and utilize it to enhance customer satisfaction and loyalty.</p><h3>Module 5: Ecommerce Analytics and Metrics</h3><p>ð Dive into the world of data-driven decision-making with a focus on Ecommerce analytics. ð Explore key metrics to measure the success of your online store, including conversion rates, customer acquisition cost, and more. ð Utilize tools and techniques to analyze data and refine your marketing and operational strategies.</p><p>ð <strong>Why Choose 'Ecommerce Mastery'?</strong></p><ol><li><strong>Expert Guidance:</strong> Learn from industry experts with hands-on experience in the Ecommerce landscape.</li><li><strong>Practical Approach:</strong> Each module is designed with real-world applications, ensuring you can apply your knowledge immediately.</li><li><strong>Lifetime Access:</strong> Enjoy unlimited access to course materials, updates, and a supportive community.</li></ol><p>ð Elevate your Ecommerce game and join the ranks of successful online entrepreneurs. Enroll in 'Ecommerce Mastery' today and turn your digital dreams into reality!</p><p> </p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to eCommerce</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to eCommerce</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Setting up an eCommerce Website</h4><div><div><ul><li><div>
<span></span><h5>
Setting up an eCommerce Website</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ eCommerce Marketing Strategies</h4><div><div><ul><li><div>
<span></span><h5>
eCommerce Marketing Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Customer Experience and Conversion Optimization</h4><div><div><ul><li><div>
<span></span><h5>
Customer Experience and Conversion Optimization</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ eCommerce Analytics and Metrics</h4><div><div><ul><li><div>
<span></span><h5>
eCommerce Analytics and Metrics</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock the World of Ecommerce Training: A Comprehensive Course Overview ð
Are you ready to embark on a transformative journey into the dynamic realm of Ecommerce? Look no further! Our carefully crafted course, 'Ecommerce Mastery,' is designed to equip you with the knowledge and skills needed to thrive in the fast-paced world of online business. Let's delve into the key modules that make this course a game-changer:
Module 1: Introduction to Ecommerce
ð Understand the foundations of Ecommerce, from its inception to its current state. ð Explore the evolution of online shopping and the key players shaping the industry. ð¼ Gain insights into market trends, opportunities, and potential challenges.
Module 2: Setting up an Ecommerce Website
ð¥ï¸ Step-by-step guidance on building a successful online store from scratch. ð Learn the essentials of choosing the right platform, designing an attractive layout, and ensuring seamless navigation. ð³ Dive into the world of payment gateways, security, and user-friendly interfaces.
Module 3: Ecommerce Marketing Strategies
ð Unlock the secrets to effective digital marketing for your Ecommerce business. ð¯ Explore a variety of marketing channels, including social media, email, and content marketing. ð¤ Understand the power of automation and personalized campaigns to boost your brand's visibility.
Module 4: Customer Experience and Conversion Optimization
ðï¸ Elevate your customer's journey by creating a positive and seamless online shopping experience. ð§ Implement strategies for optimizing product pages, checkout processes, and reducing cart abandonment. ð Learn how to gather feedback and utilize it to enhance customer satisfaction and loyalty.
Module 5: Ecommerce Analytics and Metrics
ð Dive into the world of data-driven decision-making with a focus on Ecommerce analytics. ð Explore key metrics to measure the success of your online store, including conversion rates, customer acquisition cost, and more. ð Utilize tools and techniques to analyze data and refine your marketing and operational strategies.
ð Why Choose 'Ecommerce Mastery'?
Expert Guidance: Learn from industry experts with hands-on experience in the Ecommerce landscape.
Practical Approach: Each module is designed with real-world applications, ensuring you can apply your knowledge immediately.
Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community.
ð Elevate your Ecommerce game and join the ranks of successful online entrepreneurs. Enroll in 'Ecommerce Mastery' today and turn your digital dreams into reality!
 

Course Curriculum
Module 1_ Introduction to eCommerce
Introduction to eCommerce

00:00
Module 2_ Setting up an eCommerce Website
Setting up an eCommerce Website

00:00
Module 3_ eCommerce Marketing Strategies
eCommerce Marketing Strategies

00:00
Module 4_ Customer Experience and Conversion Optimization
Customer Experience and Conversion Optimization

00:00
Module 5_ eCommerce Analytics and Metrics
eCommerce Analytics and Metrics

00:00

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