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Course Curriculum Getting Started With PowerPoint Navigate the PowerPoint Environment - Introduction Navigate the PowerPoint Environment View and Navigate a Presentation - Introduction View and Navigate a Presentation Create and Save a PowerPoint Presentation - Introduction Create and Save a PowerPoint Presentation Use PowerPoint Help - Introduction Use PowerPoint Help Developing a PowerPoint Presentation Select a Presentation Type - Introduction Select a Presentation Type Edit Text Add, Delete and Modify Slides Work with Themes - Introduction Work with Themes. Performing Advanced Text Editing Operations Format Characters - Introduction Format Characters Format Paragraphs - Introduction Text Alignment Options Text Alignment Options Format Text Boxes Adding Graphical Elements to Your Presentation Add Graphical Elements to Your Presentation - Introduction Insert Images Insert Shapes Modifying Objects in Your Presentation Modify Objects in Your Presentation - Introduction Edit Objects Format Objects Animate Objects Adding Tables to Your Presentation Module 01: Introduction To Bicycle Maintenance Create a Table Format a Table Insert A Table From Others Office Applictions Adding Charts to Your Presentation Add a Chart - Introduction Create a Chart Format a Chart Insert a Chart from Microsoft Excel Preparing to Deliver Your Presentation Prepare Your Presentation - Introduction Review Your Presentation - Part 1 Review Your Presentation - Part 2 Apply Transitions Print Your Presentation Present a Slide Show Export a Presentation to a PDF File Bonus Lecture What's New In PowerPoint 2019/365? Highlight Text How to Adjust the Link Color Draw and Write Digitally Animate Freehand Drawings Create Professional Slide Layouts with PowerPoint Designer Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
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Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate
Certificate in HACCP Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in HACCP Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in HACCP Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in HACCP Training course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in HACCP Training Course 02: Food Safety Management Course 03: Food Safety Hazards Course 04: Food Safety: Cleaning & Hygiene Course 05: Food Hygiene Rating Scheme UK Course 06: Oven Cleaning Training Certificate in HACCP Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in HACCP Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in HACCP Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in HACCP Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in HACCP Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Module 01: Introduction to HACCP and Legislation Module 02: Food Safety Microbiological Hazards Module 03: Food Safety: Allergenic, Chemical & Physical Hazards Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System Module 05: The Seven HACCP Principles Explained Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in HACCP Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in HACCP Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in HACCP Training. Restaurant Manager Baristas and Waiting Staff Market Stall Owner Lead Quality Controller Health & Safety Officer Food Hygiene Manager Food Safety Consultant Manager / Supervisor Lead Engineer Director Head Chef Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.
Certificate in Safeguarding Children will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Safeguarding Children. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Safeguarding Children course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Safeguarding Children course are therefore clear and easy to understand. Courses you'll get: Course 01: Certificate in Safeguarding Children Course 02: Safeguarding: Child Abuse & Violence Course 03: Child Psychology Diploma Course 04: Child Counselling: Child Psychology & Mental Health Course 05: Paediatric First Aid Level 3 Course 06: Safeguarding Children: Internet Safety Certificate in Safeguarding Children Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Safeguarding Children course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Safeguarding Children with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Safeguarding Children related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in Safeguarding Children Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01 : Laws and Guidance Module 02 : Social and Emotional Development Module 03 : Personality and Intellectual Development of Children Module 04 : Child Abuse Module 05 : Sexual Abuse Module 06 : The Impact of Domestic Violence and Abuse on Children Module 07 : Risks and Risk Assessment Module 08 : Responding to Disclosure and Reporting Module 09 : Things to Do after Referral Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Safeguarding Children course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Safeguarding Children course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Safeguarding Children. Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.