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1258 Courses delivered Online

Essentials of Becoming a Manager and Managing Teams

4.9(27)

By Apex Learning

Overview This comprehensive course on Essentials of Becoming a Manager and Managing Teams will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of Becoming a Manager and Managing Teams comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of Becoming a Manager and Managing Teams. It is available to all students, of all academic backgrounds. Requirements Our Essentials of Becoming a Manager and Managing Teams is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 144 lectures • 09:09:00 total length •What to Expect & About Me: 00:02:00 •Well Done!: 00:02:00 •It's a Different Job: 00:03:00 •You're Scared? Good!: 00:02:00 •The Manager Mindset: 00:03:00 •Set Expectations: 00:04:00 •Get Learning Leadership!: 00:03:00 •What is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •People Are Crazy: 00:02:00 •Mastering One To One Meetings: 00:05:00 •Manager to Coach: 00:07:00 •Me? A Psychologist?: 00:02:00 •Emotional Intelligence: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •How to Hire a Diverse Workforce: 00:06:00 •Get the Basics Right Every Time: 00:02:00 •Conclusion: 00:02:00 •Introduction: 00:02:00 •The Importance of the Interview Process: 00:03:00 •What's Wrong With The Interview Process: 00:07:00 •Human Vs. Algorithm: 00:02:00 •Unconscious Interviewer Biases: 00:03:00 •Be Data Driven: 00:03:00 •Let's See You In Action: 00:02:00 •Keep it Relevant: 00:02:00 •Seriously Avoid These Topics: 00:03:00 •Benefits of a Diverse Workforce: 00:03:00 •How to Hire a Diverse Workforce: 00:06:00 •Hunger and Desire Over Skills: 00:03:00 •Culture Addition, Not Culture Fit: 00:03:00 •Compliment, Backup or Add To The Team: 00:05:00 •Hiring The Right Rank: 00:04:00 •What Are Your Location Restrictions: 00:01:00 •The Risk Of Delivering Less: 00:02:00 •The Risk Of Burnout: 00:02:00 •The Risk Of Losing The Headcount: 00:02:00 •Confirm The Job Is What They Think It Is: 00:02:00 •Sell Yourself, The Team & The Company: 00:03:00 •Don't Be A Jerk: 00:02:00 •It's Not About Making You Look Good: 00:02:00 •Managing Recruitment Agencies: 00:04:00 •Communications With The Candidate: 00:03:00 •Be Ready: 00:03:00 •Assign A Buddy: 00:02:00 •You Got It Wrong!: 00:02:00 •Conclusion: 00:03:00 •What To Expect From The Course: 00:02:00 •Why Even Bother?: 00:07:00 •What Learning Used To Be Like: 00:02:00 •Individual Learner: 00:01:00 •Everyone Says They Are A Self-Learner: 00:10:00 •Online Communities: 00:02:00 •Embedding Learning Into Daily Life: 00:03:00 •Teach It To Learn It: 00:02:00 •Learning New Vs Becoming Expert: 00:01:00 •Listen Faster: 00:01:00 •Tom's Approach: 00:02:00 •The Paid Training Course Is History: 00:03:00 •Develop The Right Mental Habits: 00:06:00 •Make It Easier On Yourself: 00:02:00 •Manager Responsibilities: 00:01:00 •Are You Really A Centre Of Excellence?: 00:02:00 •Learning As Part Of Performance Evaluation: 00:02:00 •Don't Worry If People Leave: 00:01:00 •The Benefits Of A Skilled User Base: 00:02:00 •Push It, Push It, Push It: 00:01:00 •The Golden Hour: 00:09:00 •Internal Mobility: 00:03:00 •Team Secondment: 00:02:00 •Make People Good Enough To Quit: 00:03:00 •Lunch & Learns: 00:02:00 •Personalised Learning Plans: 00:02:00 •Use It Or Lose It: 00:02:00 •Certifiably Great: 00:02:00 •Get A Learning Buddy: 00:02:00 •Senior Leaders Responsibilities: 00:01:00 •Walk It From The Top: 00:02:00 •Learning Wherever, Whenever: 00:02:00 •Show Us The Data: 00:02:00 •Create Learning Champions: 00:02:00 •Gamification: 00:02:00 •Sell, Sell, Sell: 00:03:00 •Don't Block The Useful Sites: 00:03:00 •Create A Varied Library Of Resources: 00:02:00 •Encourage Conferences And Seminars: 00:04:00 •The Feedback Loop: 00:02:00 •Learning Is Expensive: 00:03:00 •Learning Takes Time: 00:02:00 •Concluding Remarks: 00:04:00 •Interview Masterclass - Maximize Your Chances of Success: 00:03:00 •Get Yourself Game Ready!: 00:08:00 •Final Prep Tips! 1-2 Days Before Interview: 00:03:00 •It's Interview Day! How to ACE the interview!: 00:07:00 •Positive Personality Traits Interviewers Are Desperate For: 00:07:00 •How to Engage & Impress in Conversation: 00:05:00 •The Art of Asking Questions: 00:08:00 •How to Answer Questions Using Skill & Psychological Tricks: 00:10:00 •After Interview - Still More You Can Do: 00:05:00 •Staying Professional: 00:02:00 •That Wasn't What You Expected!!: 00:03:00 •Waiting For The Answer: 00:02:00 •Let's Review The Tips - So Much To Consider: 00:04:00 •Introduction to Overcoming Burnout: 00:03:00 •The Problem of Burnout in Modern Workplaces: 00:06:00 •Symptoms of Burnout - Do You Have It?: 00:03:00 •How Individuals Can Fight Back Against Burnout: 00:12:00 •How Leaders Can Create A Burnout Free Culture: 00:10:00 •Let's Review The Advice - What's Important?: 00:03:00 •Characteristics of Great Leaders - Introduction: 00:02:00 •Honesty, Coaching & The Mission: 00:08:00 •Empathy, Togetherness & Feedback: 00:06:00 •Change, Authenticity & Enablement: 00:05:00 •Perspective, Empowerment & Emotional Intelligence: 00:05:00 •My Favourite Tips & Bonus!: 00:05:00 •What to Expect: 00:04:00 •What & Why?: 00:03:00 •The Cost of Meetings: 00:02:00 •Red Amber & Green Meetings: 00:06:00 •Do You Need A Meeting?: 00:04:00 •Timing Considerations: 00:07:00 •Contents of the Invite: 00:03:00 •Scheduling Etiquette: 00:07:00 •Considerations for Externals: 00:05:00 •The Meeting as an Opportunity: 00:02:00 •Chairing Meetings: 00:01:00 •Your Agenda: 00:08:00 •Kicking Off: 00:06:00 •During The Meeting: 00:08:00 •After Meeting Minutes: 00:06:00 •Considerations: 00:06:00 •Concluding Remarks: 00:02:00 •What To Expect & About Me: 00:02:00 •Management Vs. Coaching: 00:07:00 •What Is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •How To Be A Great Listener: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •Stupid Things NOT To Say To Your Team: 00:07:00 •Your Team Made A Mistake: 00:06:00 •Mastering Crucial Conversations: 00:05:00 •When to Fire Someone: 00:06:00

Essentials of Becoming a Manager and Managing Teams
Delivered Online On Demand9 hours 9 minutes
£12

New business and lead generation (In-House)

By The In House Training Company

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

New business and lead generation (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Conflict Resolution and Conflict Management: 20-in-1 Premium Online Courses Bundle

By Compete High

Today’s workforce demands more than technical ability—it needs professionals who can resolve tensions, lead with empathy, and collaborate under pressure. This 20-in-1 Conflict Resolution and Conflict Management bundle is a strategic move for anyone looking to stand out in HR, social care, leadership, or communication-heavy careers. In short: if you want to be the person companies trust in tough situations, this is your toolkit. Description The ability to calmly handle difficult conversations, navigate personality clashes, and support vulnerable individuals is a rare asset—one that turns job seekers into essential hires. This bundle brings together career-boosting soft skills across counselling, diversity awareness, team leadership, and more, making you instantly more attractive to organisations that prioritise strong culture and employee wellbeing. Don’t miss your chance to collect 20 high-impact credentials in one go. Enrol today and get ahead of the next applicant who didn’t. FAQ Who is this training best for? Ideal for professionals in HR, mental health, education, customer service, or management. Will this help with career advancement? Yes. Employers actively seek people who can lead with emotional intelligence and defuse workplace tension. Do I get any certification? Absolutely—each course offers a recognised certificate upon completion. Can I study part-time? Yes. The bundle is 100% self-paced and includes lifetime access. What roles could this lead to? HR assistant, wellbeing coordinator, care support worker, school support staff, team supervisor, and more. Is this bundle available indefinitely? No. Our premium bundles rotate. Grab this one while it’s live—and priced to move.

Conflict Resolution and Conflict Management: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Workplace Essentials Training - Complete Video Course

4.3(43)

By John Academy

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Workplace Essentials Training - Complete Video Course
Delivered Online On Demand18 hours 3 minutes
£22

Kitchen Supervisor Essential Skills

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Kitchen Supervisor Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 8 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Kitchen Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Kitchen Supervisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Kitchen Supervisor: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Kitchen Supervisor Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of Kitchen Supervisor Essential Skills**** Here is the curriculum breakdown of the Kitchen Supervisor course: Module 01: Understanding the Role of Supervision Defining Supervision Types of Supervision Roles of a Supervisor Challenges Supervisors Face Successful Supervisors Do Things Differently Summary Module 02: Essential Skills in Supervision Problem-Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 03: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 04: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 05: Supervision of Food Safety What is a Supervisor? Essential Supervisor Skills Communication and Motivation Suggested Responsibilities of a Supervisor The Role of the Supervisor What Sort of Supervisory Styles Count? Failures of Management and Supervisors Food Safety Cultures Standards Food Safety Policies Quality Assurance Quality Control Summary Module 06: Food Safety Management System What is a Food Safety Management System (FSMS)? Who needs an FSMS?What should an FSMS include?How often should the FSMS be reviewed?Who needs to see the FSMS? What is Hazard Analysis Critical Control Point (HACCP)? Advantages of HACCPSeven Principles of HACCPPrerequisite Programmes for HACCP The Implementation of HACCP (12 logical steps) Description of the each 12 steps Food Safety Management System Based on HACCP Principles Summary Assessment Module 07: Food Safety Management Tools Safer Food, Better Business (SFBB) Opening and Closing Checks Food Safety Management for Retailers Documenting the Food Safety System Why is a written Food Safety Management System required? Summary Assessment Module 08: Contamination Hazards Cross-Contamination Where Can Contamination Occur? The Sources of Contamination Types of Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Vehicles of Contamination Detecting Contaminants Summary Assessment Module 09: Controlling Contamination The Control of Different Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Deliveries Food Storage Stock Control Recording and Labelling Use by Dates The role of the Supervisor in Preventing Contamination Summary Assessment Module 10: Personal Hygiene Food safety Legislation and High Standards of Personal Hygiene Hazards from Food Handlers HandsThe nose, mouth and earsCuts, boils, septic spots and skin infectionsThe hairJewellery and perfumeSmokingEmployee sickness Protective Clothing Exclusion of Food Handlers Visitors The Role of Supervisor in Personal Hygiene Summary Assessment Module 11: The Food Hygiene Rating Scheme What is The Food Hygiene Rating Scheme? Why is Food Hygiene Rating Important? What the Food Hygiene Rating Covers The Rating Scale Understanding the scoring system Is It a Legal Requirement to Display the Food Hygiene Rating? What does an Environmental Health Officer Look for? The FSA Inspection What happens if you are prosecuted? Due Diligence Can you appeal? Finding a Rating Differences Between Online Ratings and the Rating Sticker That is Displayed Frequency of Inspections How Do You Achieve a 5 star food hygiene rating? Summary Assessment Module 12: Food Preparation and Processing for Food Manufacturing Controlling the temperature in order to control the bacteria Cooking Food Hot Holding Food Cooling Hot Food Checking Temperatures When things go wrong Summary Assessment Module 13: Cleaning The Purpose of Cleaning Safe Cleaning Precautions Detergents and Disinfectants Cleaning and disinfection Cleaning schedules Safe cleaning Six stages of cleaning Cleaning food storage areas and chillers Dishwashers Pests and controlling pests Summary Assessment Module 14: Waste Disposal, Cleaning and Disinfection Waste Storage The Removal of Waste The Benefits of Cleaning Energy in Cleaning Thermal energy Detergents Cleaning Equipment Mechanical Equipment Disinfection Procedures and Methods of Cleaning Manual Equipment and Utensil Washing Cleaning a Cooked Meat Slicing Machine Clean in Place (CIP) Cleaning Schedules The Role of Supervisor in Cleaning In-house and Contract Cleaning Summary Assessment Module 15: Pest Management Pests Looking for Evidence of Pests Contamination Caused by Pests Pets Pest Control Good Housekeeping Prevention The Use of Pest Control Contractor A Due-Diligence Defence The Role of Supervisor in Pest Control Summary Assessment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Kitchen Supervisor Course Right for You? Anyone interested in learning more about this subject should take this Kitchen Supervisor course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Kitchen Supervisor program does not require any prior knowledge; everyone may participate! This Kitchen Supervisor course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Kitchen Supervisor course allows you to study at your own speed and grow a quality skillset. Career path After completing this Kitchen Supervisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Kitchen Supervisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Kitchen Supervisor Essential Skills
Delivered Online On Demand8 hours
£12

Level 4 Diploma in Child Psychology Course

5.0(3)

By School Of Health Care

Child Psychology: Child Psychology Course Online Embark on an enriching journey into the world of Child Psychology. Our Child Psychology course is a comprehensive exploration of Child Psychology theories, Child Psychology methodologies, and practical Child Psychology applications. Dive deep into Child Psychology and acquire essential Child Psychology knowledge. Elevate your expertise with our Child Psychology course today! Our Child Psychology: Child Psychology Course introduces the major issues in infancy, childhood, and adolescence and enables you to understand psychological problems in developmental stages. This Child Psychology: Child Psychology Course teaches students the key areas required for a child's psychological development. Furthermore, the Child Psychology: Child Psychology Course provides in-depth knowledge to understand the impacts of privation, deprivation, separation, and grief on children. This Child Psychology: Child Psychology Course also describes the personality development process in detail, explaining how a child's upbringing influences its personality. Main Course: Level 4 Diploma in Child Psychology Free Courses included with Child Psychology: Child Psychology course. Course 02: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing Child Psychology: Child Psychology Course] Child Psychology: Level 4 Diploma in Child Psychology Course Online Explore the fascinating realm of Child Psychology with our expert-led course. Dive deep into Child Psychology, Child Psychology theories, and practical Child Psychology applications. Equip yourself with invaluable Child Psychology insights and Child Psychology techniques. Don't miss this opportunity to delve into Child Psychology. Enroll in our Child Psychology course today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Child Psychology: Level 4 Diploma in Child Psychology Course. Who is this course for? Child Psychology: Level 4 Diploma in Child Psychology Course Online The Child Psychology: Child Psychology Course is ideal for students who want to understand child psychology thoroughly. Requirements Child Psychology: Level 4 Diploma in Child Psychology Course Online To enrol in this Child Psychology: Child Psychology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Child Psychology: Child Psychology Course. Be energetic and self-motivated to complete our Child Psychology: Child Psychology Course. Basic computer Skill is required to complete our Child Psychology: Child Psychology Course. If you want to enrol in our Child Psychology: Child Psychology Course, you must be at least 15 years old. Career path Child Psychology: Level 4 Diploma in Child Psychology Course Online Upon successful completion of this Child Psychology: Level 4 Diploma in Child Psychology Course, you will be able to apply for a variety of jobs, including: Child Counsellor School Psychologist Child Therapist Psychologist

Level 4 Diploma in Child Psychology Course
Delivered Online On Demand4 hours 18 minutes
£12

Child Psychology and Child Counselling - CPD Certified

5.0(3)

By School Of Health Care

Child Psychology: Child Psychology Course Online Embark on an enriching journey into the world of Child Psychology. Our Child Psychology course is a comprehensive exploration of Child Psychology theories, Child Psychology methodologies, and practical Child Psychology applications. Dive deep into Child Psychology and acquire essential Child Psychology knowledge. Elevate your expertise with our Child Psychology course today! Our Child Psychology: Child Psychology Course introduces the major issues in infancy, childhood, and adolescence and enables you to understand psychological problems in developmental stages. This Child Psychology: Child Psychology Course teaches students the key areas required for a child's psychological development. Furthermore, the Child Psychology: Child Psychology Course provides in-depth knowledge to understand the impacts of privation, deprivation, separation, and grief on children. This Child Psychology: Child Psychology Course also describes the personality development process in detail, explaining how a child's upbringing influences its personality. Main Course: Level 4 Diploma in Child Psychology Free Courses included with Child Psychology: Child Psychology course. Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Counselling Course 03: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Child Psychology: Child Psychology course] Child Psychology: Child Psychology Course Online This Child Psychology: Child Psychology Course consists of 09 modules. Assessment Method of Child Psychology: Child Psychology Course After completing Child Psychology: Child Psychology Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Child Psychology: Child Psychology Course After completing the Child Psychology: Child Psychology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Child Psychology: Child Psychology Course Online The Child Psychology: Child Psychology Course is ideal for students who want to understand child psychology thoroughly. Requirements Child Psychology: Child Psychology Course Online To enrol in this Child Psychology: Child Psychology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Child Psychology: Child Psychology Course. Be energetic and self-motivated to complete our Child Psychology: Child Psychology Course. Basic computer Skill is required to complete our Child Psychology: Child Psychology Course. If you want to enrol in our Child Psychology: Child Psychology Course, you must be at least 15 years old.

Child Psychology and Child Counselling - CPD Certified
Delivered Online On Demand34 hours
£12

Child Psychology Training - CPD Certified

5.0(3)

By School Of Health Care

Child Psychology: Child Psychology Course Online Child Psychology: Child Psychology Course is an enthralling subject that analyzes the development of children from birth to adolescence. Character development, moral development, discourse and language development, and social development are a few of the key areas investigated through Child Psychology: Child Psychology Course. Our Child Psychology: Child Psychology Course introduces the major issues in infancy, childhood, and adolescence and enables you to understand psychological problems in developmental stages. This Child Psychology: Child Psychology Course teaches students the key areas required for a child's psychological development. Furthermore, the Child Psychology: Child Psychology Course provides in-depth knowledge to understand the impacts of privation, deprivation, separation, and grief on children. This Child Psychology: Child Psychology Course also describes the personality development process in detail, explaining how a child's upbringing influences its personality. Main Course: Level 4 Diploma in Child Psychology Free Courses included with Child Psychology: Child Psychology course. Course 01: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing Child Psychology Course] Child Psychology: Child Psychology Course Online This Child Psychology: Child Psychology Course consists of 09 modules. Assessment Method of Child Psychology: Child Psychology Course After completing Child Psychology: Child Psychology Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Child Psychology: Child Psychology Course After completing the Child Psychology: Child Psychology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Child Psychology: Child Psychology Course Online The Child Psychology: Child Psychology Course is ideal for students who want to understand child psychology thoroughly. Requirements Child Psychology: Child Psychology Course Online To enrol in this Child Psychology: Child Psychology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Child Psychology: Child Psychology Course. Be energetic and self-motivated to complete our Child Psychology: Child Psychology Course. Basic computer Skill is required to complete our Child Psychology: Child Psychology Course. If you want to enrol in our Child Psychology: Child Psychology Course, you must be at least 15 years old. Career path Child Psychology Upon successful completion of this Child Psychology: Child Psychology Course, you will be able to apply for a variety of jobs, including: Child Counsellor School Psychologist Child Therapist Psychologist

Child Psychology Training - CPD Certified
Delivered Online On Demand10 hours
£12

Counselling and Psychotherapy Course Level 6

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will set you up with a solid foundation to become a confident counsellor or psychologist as well as assist you in developing more advanced counselling and psychotherapy skills. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand psychotherapy and identify your potential clients in psychotherapy Recognise various types of psychotherapy including internet-based therapy Recognise approaches and perspectives of psychotherapy Understand social and cognitive psychology as well as their application Know how to treat abnormal behaviour through psychological approaches Learn how to recognise and treat psychological disorders in children, such as grief and bereavement, stress, bullying, and child abuse. Recognise the stages of a child's growth and determine which ones necessitate close monitoring and counselling. Know how to use therapeutic language to counsel and work with children Understand the effect of social, environmental, family and schooling factors on a child's development Recognise the psychology behind addiction as well as its treatment Understand how to treat addiction through various counselling approaches Develop compassion towards people suffering from mental and emotional issues Demonstrate various drug policies, legislation and decriminalisation Know how to deal with alcohol and drug-related issues in the workplace and in families Identify the main causes of the eating disorder, including how to use CBT to treat it Know how to use DBT to treat various psychological disorders Why Counselling and Psychotherapy Course right for you? If you are looking to expertise in this rewarding field or simply wanting to refresh your existing skills and knowledge as a counsellor or psychologist, this Level 6 Counselling and Psychotherapy Course is ideal for you. This course incorporates intellectual, practical, and experience components in a supportive and demanding setting, thus, providing you with the required skills to start your own practice. This course will help you grasp various psychotherapy methods and techniques which include the psychodynamic approach, unconscious process, defense mechanism, humanistic approach, and CBT. You will also understand how to conduct group therapy, family therapy and internet-based therapy. This course provides a concise insight into the perspectives of psychology, social psychology, cognitive psychology as well as the psychology of abnormal behaviour. You'll learn about child counselling, child development and the complexity of growth as well as how social, environmental, family and schooling factors affect a child's development. This course also explains the psychology of addiction, the reason behind addiction including how to treat addiction. Finally, you will understand how CBT and DBT are used to treat several mental disorders in detail. Upon successful completion of this Level 6 Counselling and Psychotherapy Course, you will develop self-awareness and extensive counselling and psychotherapy skills to practise competently as counsellors or psychologists, and thus provide mental and emotional support to those in need. Counselling and Psychotherapy Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Psychotherapy Course Introduction to the course About the Instructor About the Course Understanding Psychotherapy What is Psychotherapy. A Short Historical Introduction Psychology, Counselling & Psychotherapy Where do Psychotherapists work. Starting Psychotherapy Practice Who Can Benefit from Psychotherapy Short-Term Vs Long-Term Therapy Therapeutic Relationship What Does the First Psychotherapy Session Involve. Your Potential Clients in Therapy Psychotherapy for Children Individual and Group Sessions Family Therapy Different Types of Psychotherapy Psychodynamic Approach Unconscious Processes (The Unconscious Mind) Defense Mechanisms Humanistic Approach Cognitive Behavioural Approach (CBT) Internet Based Therapy Face-to-face Vs 'Online' Psychotherapy How to Become an 'Online Psychotherapist'. Thank You and Good Bye! Psychology What is Psychology The Biological Approach Behaviourist and Cognitive Approaches Person-Centred Approaches Debates in Psychology Social Psychology Social Influence: Compliance, Obedience and Conformity Social Cognition Applied Social Psychology Cognitive Psychology and Its Applications Perception Attention Remembering (Memory) Research Methods in Psychology Forgetting (Memory) Language Thinking (Cognition) Attitudes Problem-Solving and Artificial Intelligence Child Development Issues in Child Development Cognitive Development The Development of Language and Communication Social Perception (Interpersonal Perception) Moral Development The Psychology of Atypical (Abnormal) Behaviour The Definition and Diagnosis of Atypical (Abnormal) Behaviour Treatments of Atypical (Abnormal) Behaviour Emotional Disorders Research Methods Research Issues Data Analysis Thank You and Good Bye! Child Counsellor Level 3 Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Therapeutic Outcomes Psychological Study of Education Transformation Using Newly Found Skills Recovery - The Therapeutic Process Moving on - Emotional Intimacy Working as a Counsellor Setting Up a Practice Child Psychology What is 'Child Psychology'. The Role of Child Psychologist Where do Child Psychologists Work Child Psychology - Theoretical Approach Why Do We Need to Learn Theories. Developmental Theories: What We Are Born With Developmental Theories: How Environment Impacts Us Environmental & Socio-Cultural Factors in Development 'Attachment' Factor in Newborns Socio-Cultural Factors in Child's Development Family & Schooling Factors in Development The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Cognitive and Emotional Development Language & Cognitive Development Emotions & Feelings Socialising With Others Thank You and Good Bye! Addiction Psychology and Counselling Level 3 Theories of Addiction The Moral Model The Psychological Model The Medical / Disease Model The Socio-Cultural Model Addiction Treatments Pharmacotherapy The Minnesota Model Counselling and Therapy Harm Reduction Model Treatments in Practice Addiction in Society Drug policies, Legislation and Decriminalisation Community change, Outreach, Harm Reduction or Abstinence Alcohol and Drug education Alcohol- and Drug Related Issues in the Workplace Addiction in Families Codependency, Children of Alcoholic Families, Parenting Styles, Family Factors Relapse for Families, 'letting Go', Dependent Attitudes and Dependent Behaviours Al-Anon The Intervention Approach Working with Addiction Why be a 'Helper' Helper' Qualities and Attitudes Counselling / 'Helping' Skills Cognitive Behavioral Therapy for Eating Disorders CBT & Therapeutic Principles What is CBT (the CBT model) NICE Guideline The Therapeutic Alliance, Trust and Empathy Ethics of the therapy The Psychology & Causations of Eating Disorders Eating Disorders: Categorisations Core Psychopathology of Eating Disorders Co-morbid Psychiatric Illness Social and Family Factors Cognitive Factors Emotional Factors The Assessment & Planning First session - Assessment Dietary and Nutritional Issues Setting Goals With the Client Motivational Factors CBT in Practice Working with Anxiety The Socratic Approach (Socratic Questioning) Psychoeducation The 'Exposure' Technique Cognitive Restructuring Working With Beliefs (Shape, Weight, Food) Behavioural Experiments Reviewing & Wrapping Up Designing and Reviewing Action Plans Concluding Therapy Successfully Follow up and Relapse Prevention Thank you and Good Bye! Dialectical Behaviour Therapy (DBT) Training What is Counselling & Psychotherapy Definition of Counselling Counselling & Psychotherapy Approaches in Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) What is DBT. What is 'Dialectical'. History & Philosophy of DBT DBT Strategies & 'Life Skills' What is 'Mindfulness' What is 'Distress Tolerance' What is 'emotion Regulation' What is 'Interpersonal Effectiveness' Treatment by DBT Multistage approach of DBT The Stages of Treatment in DBT Prioritising Treatments Target How to Set Up 'learning Environment' for the Client How to Conduct 'Behavioural Analysis' DBT for Psychological Disorders Uses of DBT DBT in the Treatment of Borderline Personality Disorder DBT in the Treatment of Depression DBT for Treatment of Anxiety & OCD DBT for Treatment of 'Eating Disorders' Effectiveness of DBT How Effective is DBT. Criticism and Limitations of DBT Thank You and Good Bye! Who should take this course? This Counselling and Psychotherapy Course is primarily aimed at: Therapist Psychologist Counsellor Rehab support worker Aspiring psychologist/counsellor Students of Psychology Anyone working in any care or therapeutic setting This course, on the other hand, is not restricted to a specific occupation or subject of study. It may also assist a larger group of people who wish to learn about Counselling and Psychotherapy in order to develop self-awareness and compassion towards people suffering from emotional and mental breakdowns. Entry Requirements There are no academic entry requirements for this Level 6 Counselling and Psychotherapy Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 6 Counselling and Psychotherapy Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Check out our Counselling and Psychotherapy Advanced Diploma Course Online and gain the skills and knowledge necessary to provide effective therapy to clients. Our course is designed to be flexible and accessible, allowing you to study at your own pace and from the comfort of your own home. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Are Counselling And Psychotherapy The Same? Counselling is a short-term treatment that focuses on a specific symptom or circumstance. In contrast, psychotherapy is a long-term strategy seeking a deeper understanding of a person's difficulties. What Are Counselling And Psychotherapy? Counselling and psychotherapy are used to treat emotional problems and mental health conditions. Counselling is a process in which a trained professional or counsellor provides support and guidance to people who are experiencing personal, psychological or emotional difficulties. And psychotherapy is a form of therapy that focuses on helping individuals to overcome their emotional, behavioural or psychological challenges. It is a treatment method for mental health disorders. Are Online Counselling Courses Recognised? The recognition of online counselling courses depends on various factors, including the institution offering the courses, the accreditation of the program, and the regulations and requirements of the specific region or country in which you intend to practise counselling. It's essential to thoroughly research and verify the credentials and accreditation of any online counselling course or program you are considering. Can You Do A Counselling Course Online? Yes, you can definitely pursue a counselling course online. There are various online platforms and educational institutions that offer accredited counselling courses at different levels including certificate programs, bachelor's programs and master's programs.

Counselling and Psychotherapy Course Level 6
Delivered Online On Demand
£45

SDI 2.0 (Strength Deployment Inventory) : personality profiling

By Beyond Theory: business training & coaching

leadership management training course

SDI 2.0 (Strength Deployment Inventory) : personality profiling
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry