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2536 Courses delivered Online

Objective Setting

5.0(5)

By Wimbledon Training Services

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Objective Setting
Delivered Online On Demand
£42

Drug and Alcohol Awareness

5.0(5)

By Wimbledon Training Services

This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Drug and Alcohol Awareness
Delivered Online On Demand
£42

Data Entry and Complete Microsoft Office with Complete Career Guide Course

5.0(2)

By Training Express

In today’s fast-paced digital world, data entry and Microsoft Office proficiency are crucial skills that open the door to countless career opportunities. This course offers a detailed journey into mastering the fundamentals of data entry alongside comprehensive training on Microsoft Office, ensuring you’re equipped to handle everything from Word documents to Excel spreadsheets. Whether you’re looking to support a business, streamline office tasks, or improve your administrative capabilities, this course provides the knowledge to navigate these essential tools with ease and confidence. Designed with clarity and precision, the Data Entry and Microsoft Office course is ideal for individuals looking to enhance their computer literacy. The course content delves into the full Microsoft Office suite—Word, Excel, PowerPoint, and Outlook—alongside expert instruction in data management. With no requirement for physical presence, learners can advance at their own pace, building the technical skills needed to succeed in a variety of office-based roles. By the end of the course, you’ll be well-versed in the digital tools that are vital to today’s workplace, preparing you for a variety of administrative positions and making you an asset in any office environment. ________________________________________________________________________ Learning Outcomes: Master essential data entry skills using Microsoft Office tools. Efficiently input and manipulate data in Microsoft Word and Excel. Apply advanced techniques for accurate and streamlined data entry. Demonstrate proficiency in Microsoft Excel, Word, PowerPoint, and Access. Develop a strong foundation in data entry best practices. Build a comprehensive career portfolio for pursuing data entry roles. ________________________________________________________________________ Key Features: CPD Certified Data Entry and Complete Microsoft Office with Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Efficient Data Entry Course Module 01: Introduction to Data Entry and Essential Tools Module 02: Data Entry in Microsoft Word Module 03: Data Entry in Microsoft Excel Module 04: Advanced Data Entry Techniques and Tools Module 05: Data Entry Best Practices and Accuracy Module 06: Building Your Data Entry Career and Portfolio Microsoft Office Module 1: Microsoft Excel 2019 Module 2: Microsoft Excel 2019 New Features Module 3: Getting Started with Microsoft Excel Module 4: Performing Calculations Module 5: Modifying a Worksheet Module 6: Formatting a Worksheet Module 7: Printing Workbooks Module 8: Managing Workbooks Module 9: Microsoft Word 2019 Module 10: Microsoft Word 2019 New Features Module 11: Getting Started with Word Module 12: Formatting Text and Paragraphs Module 13: Working More Efficiently Module 14: Managing Lists Module 15: Adding Tables Module 16: Inserting Graphic Objects Module 17: Controlling Page Appearance Module 18: Preparing to Publish a Document Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports ________________________________________________________________________ Complete Career Guide for Data Entry and Complete Microsoft Office (A to Z) List of career guide courses included in Data Entry and Complete Microsoft Office with Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Data Entry and Complete Microsoft Office Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Data Entry and Complete Microsoft Office. Certification Once you've successfully completed your Data Entry and Complete Microsoft Office Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Data Entry and Complete Microsoft Office Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry and Complete Microsoft Office Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Data Entry and Complete Microsoft Office Course is ideal for: Individuals aspiring to excel in data entry roles. Office professionals seeking enhanced Microsoft Office skills. Students or job seekers aiming to boost employability. Beginners or intermediate users looking for comprehensive training. Requirements Learners do not require any prior qualifications to enrol on this Data Entry and Complete Microsoft Office Course. You just need to have an interest in Data Entry and Complete Microsoft Office Course. Career path After completing this Data Entry and Complete Microsoft Office Course you will have a variety of careers to choose from. The following job sectors of Data Entry and Microsoft Office Course are: Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £30K/year Office Administrator - £20K to £35K/year Data Analyst - £25K to £40K/year Administrative Coordinator - £22K to £32K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Data Entry and Complete Microsoft Office with Complete Career Guide Course
Delivered Online On Demand1 hour
£65

Paralegal, Legal Secretary and Office Skills With Complete Career Guide Course

5.0(2)

By Training Express

Ever wondered how the legal world really works behind the scenes? Whether you're helping draft documents, managing court dates, or keeping solicitors one step ahead, roles like paralegal or legal secretary are essential. This course walks you through the nuts and bolts of legal support work and the everyday skills needed in a legal office—from legal terms and document prep to professional communication and time management. It doesn’t fluff things up—it gets straight to what you need to know to confidently support a legal team from your desk. The UK legal support sector continues to grow, with more firms looking for office-based staff who can handle the pace and precision of the legal environment. This course also includes an easy-to-follow career guide with helpful insights into different job routes and what they typically pay. Whether you’re exploring legal admin for the first time or switching from another office-based role, this is a smart step into a well-structured profession with a strong future. And no, you won’t need a wig or gown—just an eye for detail and a willingness to learn. Key Features: CPD Certified Paralegal, Legal Secretary and Office Skills With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice Module 08: Professional Writings and Documents Module 09: Document Proofreading and Editing Module 10: Meeting Management & Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Module 15: Microsoft Word Essentials Module 16: Microsoft Powerpoint Essentials Module 17: Microsoft Outlook Essentials Module 18: Microsoft Excel - Top 50 Keyboard Shortcuts ________________________________________________________________________ Complete Career Guide for Paralegal, Legal Secretary and Office Skills (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Legal Secretary. In addition to mastering the essentials of Legal Secretary, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Health and Legal Secretary. Your dream career starts here! List of career guide courses included in Paralegal, Legal Secretary and Office Skills With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the role and responsibilities of a legal secretary. Gain knowledge of English law, legal systems, and workplace dynamics. Master contract, tort, property, family law, and insurance practices. Develop proficiency in drafting professional documents and proofreading. Acquire essential office skills, including meeting management and minute-taking. Demonstrate competence in using Microsoft Office applications for legal tasks. Accreditation All of our courses, including the Paralegal, Legal Secretary and Office Skills With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Paralegal, Legal Secretary and Office Skills With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become legal secretaries or paralegals. Those seeking a comprehensive understanding of legal practices in the UK. Professionals looking to enhance their office and document management skills. Anyone interested in a career involving customer service and legal support. Individuals aiming to boost their employability in legal administrative roles. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path Legal Secretary - £22K to 35K/year. Paralegal - £24K to 40K/year. Office Administrator - £20K to 30K/year. Customer Service Representative - £18K to 25K/year. Document Specialist - £25K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Paralegal, Legal Secretary and Office Skills With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Secretarial & Shorthand Diploma - CPD Certified

4.9(27)

By Apex Learning

Are you looking to expand your skillset and excel in an administrative role? Our Secretarial & Shorthand online course provides you with the comprehensive training you need to become a successful personal assistant, admin support assistant, or office manager. Learning Outcomes of Secretarial & Shorthand Bundle Develop effective communication and interpersonal skills. Manage time efficiently and prioritise Secretarial & Shorthand tasks Maintain records and manage data in an organised manner Coordinate and organise meetings and conferences Write professional business emails and letters Provide excellent Secretarial & Shorthand service Arrange travel plans and itineraries Perform financial tasks such as invoicing and petty cash management This Secretarial & Shorthand course is perfect for anyone who wants to learn new skills or for those who want to update their knowledge in the field. Plus, with the flexibility of online learning, you can study at your own pace and on your own schedule. Upon completing the course, you'll receive a certificate of achievement indicating your proficiency in Secretarial & Shorthand. Furthermore, to help you showcase your expertise in Secretarial & Shorthand Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Secretarial & Shorthand Training Bundle Consists of the following Premium courses: Course 01: Secretarial & Shorthand Course 02: Admin, Secretarial & PA - Level 7 Course 03: Online Meeting Management Course 04: Professional Telephone Receptionist Course Course 05: Document Control Course 06: GDPR Data Protection Level 5 Course 07: Business Writing Course 08: Report Writing Course 09: Touch Typing Essentials Course 10: Customer Relationship Management Course 11: Email Writing Training Course 12: Public Speaking and Presentation Skill Course Course 13: Effective Communication Skills Course 14: Time Management Key features of this Secretarial & Shorthand course: This Secretarial & Shorthand bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Secretarial & Shorthand is entirely online 24/7 Learner support Enrol now in Secretarial & Shorthand Training to advance your career, and use the premium study materials from Apex Learning. The Secretarial & Shorthand bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Secretarial & Shorthand Training expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Secretarial & Shorthand Bundle: Course 01: Secretarial & Shorthand Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence -------------- 13 additional Secretarial & Shorthand courses------------- How will I get my Secretarial & Shorthand Certificate? After successfully completing the Secretarial & Shorthand course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Secretarial & Shorthand Training bundle. Requirements Our Secretarial & Shorthand Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Secretarial & Shorthand Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Secretarial & Shorthand Diploma - CPD Certified
Delivered Online On Demand
£63

Delegation - CPD Accredited

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Delegation - CPD Accredited Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Delegation - CPD Accredited Training bundle will help you stay ahead of the pack. Throughout the Delegation - CPD Accredited Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Delegation - CPD Accredited Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Delegation - CPD Accredited Training Bundle Consists of the following Premium courses: Course 01: Delegation Skills Course 02: Practical Project Management Course 03: Online Meeting Management Course 04: Coaching & Mentoring Course 05: Leadership & Management Diploma Course 06: Counselling Complete Course Course 07: Self Esteem and Assertiveness Development - Level 4 Course 08: Negotiation Essential Skills - Level 3 Course 09: Time Management Course 10: Stress Management Training Course 11: Complete Communication Skills Master Class for Life Enrol now in Delegation - CPD Accredited Training to advance your career, and use the premium study materials from Apex Learning. The Delegation Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delegation - CPD Accredited Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum of Delegation Training: Delegation Skills Section 01: Introduction Section 02: Why People in Your Role find it Hard to Delegate Section 03: What and When to Delegate Section 04: How to Delegate Section 05: Closing Section And 10 more courses ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Delegation Training Anyone from any background can enrol in this Delegation - CPD Accredited Training bundle. Requirements Delegation Training This Delegation - CPD Accredited Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Delegation Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Delegation - CPD Accredited
Delivered Online On Demand
£39

Digital Journalism Course

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Digital Journalism Course bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Digital Journalism Course bundle will help you stay ahead of the pack. Throughout the Digital Journalism Course programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Digital Journalism Course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Digital Journalism Course Bundle Consists of the following Premium courses: Course 01: Digital Journalism Course 02: Newspaper Journalism Course 03: Business Writing: Influence Your Readers Course 04: Content Management Course 05: Copyediting & Proofreading Course 06: Creative Writing Training Program for Writers Course 07: Writing Short Story Training Course 08: Information Management Course 09: Team Management Course 10: Complete Communication Skills Master Class for Life Course 11: Time Management Enrol now in Digital Journalism Course to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Digital Journalism Course expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Digital Journalism Module 01: Digital Journalism Overview Module 02: Hypertext and Storyboard Module 03: Digital Storytelling Basics: Writing, Blogging, Photography Module 04: Digital Storytelling Basics: Audio, Video, Graphics Module 05: Finding Trustworthy Information Online Module 06: Multimedia Newsgathering Module 07: Verification and Reporting Module 08: Online Networks Module 09: Wellness and Resilience Module 10: Technologies and Platform Module 11: Journalism Law and Ethics And 10 more courses ... CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Journalism Course bundle. Requirements This Digital Journalism Course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Journalism) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Digital Journalism Course
Delivered Online On Demand
£39

FinTech Training : Financial Technology

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This FinTech Training : Financial Technology bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this FinTech Training : Financial Technology bundle will help you stay ahead of the pack. Throughout the FinTech Training : Financial Technology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this FinTech Training : Financial Technology course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This FinTech Training : Financial Technology Bundle Consists of the following Premium courses: Course 01: Corporate Finance: Working Capital Management Course 02: Financial Analysis Course 03: Financial Modelling Course - Learn Online Course 04: Budget Analysis and Financial Reports Diploma Course 05: Corporate Finance and Investment Decisions Course 06: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 07: Banking and Finance Accounting Statements Financial Analysis Course 08: Level 3 Tax Accounting Course 09: Financial Risk Management Course 10: GDPR Data Protection Level 5 Course 11: Time Management Enrol now in FinTech Training : Financial Technology to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your FinTech Training : Financial Technology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Corporate Finance: Working Capital Management: Module 01: Course Introduction Module 02: Introduction to Working Capital Management Module 03: Trade Credit and Receivable Management Module 04: Payables Management Module 05: Inventory Management Practices Module 06: Cash Management Practice ***And 10 more courses*** CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this FinTech Training : Financial Technology bundle. Requirements This FinTech Training : Financial Technology course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Corporate Finance: Working Capital Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

FinTech Training : Financial Technology
Delivered Online On Demand
£39

Concierge - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Concierge - QLS Endorsed
Delivered Online On Demand9 days
£100

Office Administration, Business Administration & Retail Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Office Administration & Skills Diploma Course 02: Compliance Officer Training Level 3 Course 03: Customer Service Training Course 04: Diploma in Performance Management Course 05: Project Management Course Course 06: Change Management Course 07: Business Administration Course 08: Financial Analysis Course Course 09: Diploma in Business Proposal Writing Course 10: Business Etiquette and Professional Behavior Course 11: Business Improvement Course 12: Ultimate Microsoft Excel For Business Bootcamp Course 13: Negotiation Skills Certificate Course 14: Retail Management Skills Course 15: Workplace Confidentiality Course 16: Product Management Course 17: Visual Merchandising Diploma Course 18: Strategic Marketing & Planning Course 19: Professional Diploma in Stress Management Course 20: Complete Communication Skills Master Class This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales. Learning Outcomes of Office Administration, Business Administration & Retail Customer Service Develop comprehensive office administration skills and compliance management knowledge. Master performance management strategies and project management methodologies. Gain insights into financial analysis, business proposal writing, and change management. Enhance business etiquette and professional behaviour in the workplace. Learn advanced Microsoft Excel techniques for data analysis and reporting. Acquire skills in retail management, customer service, and visual merchandising. Invest in your future and enrol today to unlock exciting career opportunities! Why Choose Our Office Administration, Business Administration & Retail Customer Service Course? Get a Free CPD Accredited Certificate upon completion of Office Administration Get a free student ID card with Office Administration Training The Office Administration is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Office Administration course materials This bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location and much more... =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service bundle is ideal for: Newcomers to Business Office Professionals Retail Staff Career Changers Entrepreneurs Ambitious Individuals Requirements You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle. Career path After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career. Office Manager Business Analyst Retail Manager Project Manager Marketing Specialist Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Office Administration, Business Administration & Retail Customer Service
Delivered Online On Demand5 days
£109